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# django-helpdesk English language translation
# Copyright (C) 2011 Ross Poulton
# This file is distributed under the same license as the django-helpdesk package.
#
# Translators:
# Gabriel Galiaso <gabrielgaliaso@gmail.com>, 2012.
# <gabrielgaliaso@gmail.com>, 2011.
# Ross Poulton <ross@rossp.org>, 2011.
msgid ""
msgstr ""
"Project-Id-Version: django-helpdesk\n"
"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
"POT-Creation-Date: 2012-04-25 18:25+1000\n"
"PO-Revision-Date: 2012-04-26 08:25+0000\n"
"Last-Translator: Gabriel Galiaso <gabrielgaliaso@gmail.com>\n"
"Language-Team: Portuguese (Brazil) (http://www.transifex.com/projects/p/django-helpdesk/language/pt_BR/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"Language: pt_BR\n"
"Plural-Forms: nplurals=2; plural=(n > 1)\n"
#: forms.py:113 forms.py:360 models.py:262
#: templates/helpdesk/dashboard.html:11 templates/helpdesk/dashboard.html:37
#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:77
#: templates/helpdesk/dashboard.html:99 templates/helpdesk/rss_list.html:23
#: templates/helpdesk/ticket_list.html:56
#: templates/helpdesk/ticket_list.html:78
#: templates/helpdesk/ticket_list.html:199 views/staff.py:973
#: views/staff.py:979 views/staff.py:985
msgid "Queue"
msgstr "Fila"
#: forms.py:122
msgid "Summary of the problem"
msgstr "Resumo do problema"
#: forms.py:127
msgid "Submitter E-Mail Address"
msgstr "Enviado pelo E-Mail"
#: forms.py:129
msgid ""
"This e-mail address will receive copies of all public updates to this "
"ticket."
msgstr "Este endereço de e-mail recebe cópias de todas as atualizações dos participantes deste ticket."
#: forms.py:135
msgid "Description of Issue"
msgstr "Descrição de Emissão"
#: forms.py:142
msgid "Case owner"
msgstr "Proprietário do Problema"
#: forms.py:143
msgid ""
"If you select an owner other than yourself, they'll be e-mailed details of "
"this ticket immediately."
msgstr "Se você selecionar um proprietário diferente de si mesmo, eles receber por email os detalhes deste ticket imediatamente."
#: forms.py:151 models.py:322 management/commands/escalate_tickets.py:149
#: templates/helpdesk/public_view_ticket.html:21
#: templates/helpdesk/ticket.html:176
#: templates/helpdesk/ticket_desc_table.html:31
#: templates/helpdesk/ticket_list.html:84 views/staff.py:351
msgid "Priority"
msgstr "Prioridade"
#: forms.py:152
msgid "Please select a priority carefully. If unsure, leave it as '3'."
msgstr "Por favor, selecione uma prioridade com cuidado. Se tiver dúvidas, deixe-o como '3 '."
#: forms.py:159 forms.py:397 models.py:330 templates/helpdesk/ticket.html:178
#: views/staff.py:361
msgid "Due on"
msgstr ""
#: forms.py:171 forms.py:402
msgid "Attach File"
msgstr "Anexar Arquivo"
#: forms.py:172 forms.py:403
msgid "You can attach a file such as a document or screenshot to this ticket."
msgstr "Você pode anexar um arquivo como um documento ou imagem a este ticket."
#: forms.py:180 templates/helpdesk/public_view_ticket.html:33
#: templates/helpdesk/ticket.html:182
#: templates/helpdesk/ticket_desc_table.html:42
#: templates/helpdesk/ticket_list.html:61
#: templates/helpdesk/ticket_list.html:199 views/staff.py:372
msgid "Tags"
msgstr "Tags"
#: forms.py:181
msgid ""
"Words, separated by spaces, or phrases separated by commas. These should "
"communicate significant characteristics of this ticket"
msgstr ""
#: forms.py:275
msgid "Ticket Opened"
msgstr "Ticket Aberto"
#: forms.py:282
#, python-format
msgid "Ticket Opened & Assigned to %(name)s"
msgstr "Ticket Aberto e Atribuído para %(name)s "
#: forms.py:369
msgid "Summary of your query"
msgstr "Título do Problema"
#: forms.py:374
msgid "Your E-Mail Address"
msgstr "Seu Endereço de E-Mail"
#: forms.py:375
msgid "We will e-mail you when your ticket is updated."
msgstr "Deseja receber e-mail quando um ticket for atualizado."
#: forms.py:380
msgid "Description of your issue"
msgstr "Descrição do problema"
#: forms.py:382
msgid ""
"Please be as descriptive as possible, including any details we may need to "
"address your query."
msgstr "Por favor seja o mais descritivo possível."
#: forms.py:390
msgid "Urgency"
msgstr "Urgência"
#: forms.py:391
msgid "Please select a priority carefully."
msgstr "Por favor, selecione a prioridade com cuidado."
#: forms.py:486
msgid "Ticket Opened Via Web"
msgstr "Ticket aberto Via Web"
#: forms.py:553
msgid "Show Ticket List on Login?"
msgstr "Mostrar lista Ticket em Login?"
#: forms.py:554
msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
msgstr "Mostrar a lista de bilhetes após o login? Caso contrário, o painel sera mostrado."
#: forms.py:559
msgid "E-mail me on ticket change?"
msgstr "Enviar E-mail sobre mudanças ticket?"
#: forms.py:560
msgid ""
"If you're the ticket owner and the ticket is changed via the web by somebody"
" else, do you want to receive an e-mail?"
msgstr ""
#: forms.py:565
msgid "E-mail me when assigned a ticket?"
msgstr "Notificar por E-mail quando um ticket for atribuído?"
#: forms.py:566
msgid ""
"If you are assigned a ticket via the web, do you want to receive an e-mail?"
msgstr "Deseja receber e-mail de ticket enviado via web?"
#: forms.py:571
msgid "E-mail me when a ticket is changed via the API?"
msgstr "Enviar um E-Mail para mim quando um ticket é alterado através da API?"
#: forms.py:572
msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
msgstr "Se um ticket é alterada pela API, você quer receber um E-Mail?"
#: forms.py:577
msgid "Number of tickets to show per page"
msgstr "Número de tickets por página"
#: forms.py:578
msgid "How many tickets do you want to see on the Ticket List page?"
msgstr "Tickets por página"
#: forms.py:585
msgid "Use my e-mail address when submitting tickets?"
msgstr "Usar meu endereço de e-mail ao enviar ticket?"
#: forms.py:586
msgid ""
"When you submit a ticket, do you want to automatically use your e-mail "
"address as the submitter address? You can type a different e-mail address "
"when entering the ticket if needed, this option only changes the default."
msgstr ""
#: models.py:32 models.py:256 models.py:490 models.py:787 models.py:821
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket.html:170 templates/helpdesk/ticket_list.html:75
#: templates/helpdesk/ticket_list.html:199 views/staff.py:341
msgid "Title"
msgstr "Título"
#: models.py:37 models.py:792 models.py:1162
msgid "Slug"
msgstr "Slug"
#: models.py:38
msgid ""
"This slug is used when building ticket ID's. Once set, try not to change it "
"or e-mailing may get messy."
msgstr "Este slug é usada na construção do ticket ID. Uma vez definido, não tente mudá-lo ou e-mail pode ficar confuso."
#: models.py:43 models.py:1015 models.py:1085 models.py:1159
#: templates/helpdesk/email_ignore_list.html:13
#: templates/helpdesk/ticket_cc_list.html:15
msgid "E-Mail Address"
msgstr "Endereço de E-Mail"
#: models.py:46
msgid ""
"All outgoing e-mails for this queue will use this e-mail address. If you use"
" IMAP or POP3, this should be the e-mail address for that mailbox."
msgstr "Todos os e-mails enviados para essa fila vai usar este endereço de e-mail. Se você usar IMAP ou POP3, este deve ser o endereço de email para essa caixa de correio."
#: models.py:52 models.py:766
msgid "Locale"
msgstr "Localidade"
#: models.py:56
msgid ""
"Locale of this queue. All correspondence in this queue will be in this "
"language."
msgstr "Linguagem desta fila. Todas as respostas automaticas estarão nesta linguagem"
#: models.py:60
msgid "Allow Public Submission?"
msgstr "Permitir Envio Público?"
#: models.py:63
msgid "Should this queue be listed on the public submission form?"
msgstr "Esta lista deve ser mostrada somente no formulário de Envio Píblico?"
#: models.py:68
msgid "Allow E-Mail Submission?"
msgstr "Permitir Envio por E-Mail?"
#: models.py:71
msgid "Do you want to poll the e-mail box below for new tickets?"
msgstr "Você quer poll caixa de e-mail para os bilhetes de novo?"
#: models.py:76
msgid "Escalation Days"
msgstr "Dias Escalado"
#: models.py:79
msgid ""
"For tickets which are not held, how often do you wish to increase their "
"priority? Set to 0 for no escalation."
msgstr ""
#: models.py:84
msgid "New Ticket CC Address"
msgstr "Novo Ticket CC"
#: models.py:88
msgid ""
"If an e-mail address is entered here, then it will receive notification of "
"all new tickets created for this queue. Enter a comma between multiple "
"e-mail addresses."
msgstr ""
#: models.py:94
msgid "Updated Ticket CC Address"
msgstr "Endereço de cópia alterado"
#: models.py:98
msgid ""
"If an e-mail address is entered here, then it will receive notification of "
"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
"this queue. Separate multiple addresses with a comma."
msgstr ""
#: models.py:105
msgid "E-Mail Box Type"
msgstr "Tipo de caixa de E-mail"
#: models.py:107
msgid "POP 3"
msgstr "POP 3"
#: models.py:107
msgid "IMAP"
msgstr "IMAP"
#: models.py:110
msgid ""
"E-Mail server type for creating tickets automatically from a mailbox - both "
"POP3 and IMAP are supported."
msgstr "Tipo de servidor de e-mail para criação de tickets automaticamente - São suportados POP3 e IMAP."
#: models.py:115
msgid "E-Mail Hostname"
msgstr "Hostname do E-Mail"
#: models.py:119
msgid ""
"Your e-mail server address - either the domain name or IP address. May be "
"\"localhost\"."
msgstr "O endereço do servidor de e-mail - o nome do domínio ou endereço IP. Pode ser \"localhost\"."
#: models.py:124
msgid "E-Mail Port"
msgstr "Porta do E-Mail"
#: models.py:127
msgid ""
"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
"the defaults."
msgstr "Porta usado para acessar o e-mail. Porta Padrão POP3 é \"110\" e IMAP é \"143\". Isso pode ser diferente e alguns servidores. Deixe em branco para usar o padrão."
#: models.py:133
msgid "Use SSL for E-Mail?"
msgstr "Usar SSL para e-mail?"
#: models.py:136
msgid ""
"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
"993 for IMAP and 995 for POP3."
msgstr "Caso esteja usando SSL para IMAP ou POP3 - As portas padrão usando SSL é 993 para IMAP e 995 para POP3."
#: models.py:141
msgid "E-Mail Username"
msgstr "Usuário do E-Mail"
#: models.py:145
msgid "Username for accessing this mailbox."
msgstr "Nome de usuário para acessar esta conta de E-Mail."
#: models.py:149
msgid "E-Mail Password"
msgstr "Senha do E-mail"
#: models.py:153
msgid "Password for the above username"
msgstr "Senha para o usuário acima"
#: models.py:157
msgid "IMAP Folder"
msgstr "Pasta IMAP"
#: models.py:161
msgid ""
"If using IMAP, what folder do you wish to fetch messages from? This allows "
"you to use one IMAP account for multiple queues, by filtering messages on "
"your IMAP server into separate folders. Default: INBOX."
msgstr "Se estiver usando IMAP, qual pasta você deseja buscar as mensagens? Isso permite que você use uma conta IMAP para várias filas, filtrando mensagens em seu servidor IMAP em pastas separadas. Padrão: INBOX."
#: models.py:168
msgid "E-Mail Check Interval"
msgstr "Intervalo de Verificação do E-Mail"
#: models.py:169
msgid "How often do you wish to check this mailbox? (in Minutes)"
msgstr "Quantas vezes você deseja verificar a conta de E-Mail? (Em Minutos)"
#: models.py:240 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:130
msgid "Open"
msgstr "Aberto"
#: models.py:241 templates/helpdesk/ticket.html:136
#: templates/helpdesk/ticket.html.py:142 templates/helpdesk/ticket.html:147
#: templates/helpdesk/ticket.html.py:151
msgid "Reopened"
msgstr "Respondido"
#: models.py:242 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:131 templates/helpdesk/ticket.html.py:137
#: templates/helpdesk/ticket.html:143
msgid "Resolved"
msgstr "Resolvido"
#: models.py:243 templates/helpdesk/dashboard.html:11
#: templates/helpdesk/ticket.html:132 templates/helpdesk/ticket.html.py:138
#: templates/helpdesk/ticket.html:144 templates/helpdesk/ticket.html.py:148
msgid "Closed"
msgstr "Fechado"
#: models.py:244 templates/helpdesk/ticket.html:133
#: templates/helpdesk/ticket.html.py:139 templates/helpdesk/ticket.html:152
msgid "Duplicate"
msgstr "Duplicado"
#: models.py:248
msgid "1. Critical"
msgstr "1. Crítico"
#: models.py:249
msgid "2. High"
msgstr "2. Alto"
#: models.py:250
msgid "3. Normal"
msgstr "3. Normal"
#: models.py:251
msgid "4. Low"
msgstr "4. Baixo"
#: models.py:252
msgid "5. Very Low"
msgstr "5. Muito baixo"
#: models.py:266 templates/helpdesk/dashboard.html:77
#: templates/helpdesk/ticket_list.html:72
#: templates/helpdesk/ticket_list.html:199
msgid "Created"
msgstr "Criado"
#: models.py:268
msgid "Date this ticket was first created"
msgstr "Data em que este ticket foi criado"
#: models.py:272
msgid "Modified"
msgstr "Modificado"
#: models.py:274
msgid "Date this ticket was most recently changed."
msgstr "Ultima alteração do ticket."
#: models.py:278 templates/helpdesk/public_view_ticket.html:16
#: templates/helpdesk/ticket_desc_table.html:26
msgid "Submitter E-Mail"
msgstr "Enviado pelo E-Mail"
#: models.py:281
msgid ""
"The submitter will receive an email for all public follow-ups left for this "
"task."
msgstr ""
#: models.py:290
msgid "Assigned to"
msgstr "Atribuído a"
#: models.py:294 templates/helpdesk/dashboard.html:37
#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket_list.html:57
#: templates/helpdesk/ticket_list.html:81
#: templates/helpdesk/ticket_list.html:199
msgid "Status"
msgstr "Andamento"
#: models.py:300
msgid "On Hold"
msgstr "Em espera"
#: models.py:303
msgid "If a ticket is on hold, it will not automatically be escalated."
msgstr "Se um ticket está em espera, não será automaticamente escalado."
#: models.py:308 models.py:796 templates/helpdesk/public_view_ticket.html:39
#: templates/helpdesk/ticket_desc_table.html:67
msgid "Description"
msgstr "Descrição"
#: models.py:311
msgid "The content of the customers query."
msgstr "O conteúdo da consulta clientes."
#: models.py:315 templates/helpdesk/public_view_ticket.html:46
#: templates/helpdesk/ticket_desc_table.html:74
msgid "Resolution"
msgstr "Resolução"
#: models.py:318
msgid "The resolution provided to the customer by our staff."
msgstr "A solução enviada pela nossa equipe ao cliente."
#: models.py:326
msgid "1 = Highest Priority, 5 = Low Priority"
msgstr "1 = Alta Prioridade, 5 = Baixa Prioridade"
#: models.py:339
msgid ""
"The date this ticket was last escalated - updated automatically by "
"management/commands/escalate_tickets.py."
msgstr "A data deste último bilhete foi atribuida - automaticamente pela management/commands/escalate_tickets.py."
#: models.py:348 templates/helpdesk/ticket_desc_table.html:22
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:169 views/staff.py:298
msgid "Unassigned"
msgstr "Não Atribuído"
#: models.py:387
msgid " - On Hold"
msgstr " - Em espera"
#: models.py:481 models.py:1073 models.py:1231 models.py:1256
#: templates/helpdesk/public_homepage.html:26
#: templates/helpdesk/public_view_form.html:12
msgid "Ticket"
msgstr "Ticket"
#: models.py:485 models.py:714 models.py:1008 models.py:1156
msgid "Date"
msgstr "Data"
#: models.py:497 views/staff.py:312
msgid "Comment"
msgstr "Comentário"
#: models.py:503
msgid "Public"
msgstr "Público"
#: models.py:506
msgid ""
"Public tickets are viewable by the submitter and all staff, but non-public "
"tickets can only be seen by staff."
msgstr "Tickets públicos são visíveis pelo cliente e toda a equipe, caso contrário só podem ser vistos pelos funcionários."
#: models.py:514 models.py:888 models.py:1081 views/staff.py:949
#: views/staff.py:955 views/staff.py:961 views/staff.py:967
msgid "User"
msgstr "Usuário"
#: models.py:518 templates/helpdesk/ticket.html:127
msgid "New Status"
msgstr "Novo Status"
#: models.py:522
msgid "If the status was changed, what was it changed to?"
msgstr "Se o status foi alterado, foi alterado para?"
#: models.py:551 models.py:608
msgid "Follow-up"
msgstr "Follow-up"
#: models.py:555 models.py:1236
msgid "Field"
msgstr "Campo"
#: models.py:560
msgid "Old Value"
msgstr "Valor Antigo"
#: models.py:566
msgid "New Value"
msgstr "Novo valor"
#: models.py:574
msgid "removed"
msgstr "removidos"
#: models.py:576
#, python-format
msgid "set to %s"
msgstr "definido para %s"
#: models.py:578
#, python-format
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
msgstr "alterado de \" %(old_value)s \" para \" %(new_value)s \""
#: models.py:612
msgid "File"
msgstr "Arquivo"
#: models.py:617
msgid "Filename"
msgstr "Nome do arquivo"
#: models.py:622
msgid "MIME Type"
msgstr "Tipo MIME"
#: models.py:627
msgid "Size"
msgstr "Tamanho"
#: models.py:628
msgid "Size of this file in bytes"
msgstr "Tamanho deste arquivo em bytes"
#: models.py:663
msgid ""
"Leave blank to allow this reply to be used for all queues, or select those "
"queues you wish to limit this reply to."
msgstr "Deixe em branco para permitir que essa resposta seja usada para todas as filas, ou selecione as filas que você deseja limitar esta resposta."
#: models.py:668 models.py:709 models.py:1003
#: templates/helpdesk/email_ignore_list.html:13
msgid "Name"
msgstr "Nome"
#: models.py:670
msgid ""
"Only used to assist users with selecting a reply - not shown to the user."
msgstr "Usada apenas para auxiliar os usuários a selecionar uma resposta - não mostrado para o usuário."
#: models.py:675
msgid "Body"
msgstr "Corpo"
#: models.py:676
msgid ""
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
"queue }} - The queue; and {{ user }} - the current user."
msgstr "Contexto disponível: {{ ticket }} - objeto ticket (ex: {{ ticket.title }}); {{ queue }} - A fila; e {{ user }} - o usuário atual."
#: models.py:703
msgid ""
"Leave blank for this exclusion to be applied to all queues, or select those "
"queues you wish to exclude with this entry."
msgstr "Deixe em branco para esta exclusão seja aplicado a todas as filas, ou selecione as filas que deseja excluir com esta entrada."
#: models.py:715
msgid "Date on which escalation should not happen"
msgstr "Data em que as atribuições não deve acontecer"
#: models.py:732
msgid "Template Name"
msgstr "Nome do Modelo"
#: models.py:737
msgid "Subject"
msgstr "Assunto"
#: models.py:739
msgid ""
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
" available as in plain_text, below."
msgstr "Este será o prefixo \"[ticket.ticket] ticket.title\". Use algo simples como \"(Atualizado)\" ou \"(Fechado)\" - mesmo contexto está disponível como na plain_text, abaixo."
#: models.py:745
msgid "Heading"
msgstr "Cabeçalho"
#: models.py:747
msgid ""
"In HTML e-mails, this will be the heading at the top of the email - the same"
" context is available as in plain_text, below."
msgstr "Em HTML e-mails, esta será a posição no topo do e-mail - mesmo contexto está disponível como na plain_text, abaixo."
#: models.py:753
msgid "Plain Text"
msgstr "Texto Simples"
#: models.py:754
msgid ""
"The context available to you includes {{ ticket }}, {{ queue }}, and "
"depending on the time of the call: {{ resolution }} or {{ comment }}."
msgstr "Variaveis de contexto disponiveis {{ ticket }}, {{ queue }}, e dependendo da hora da chamada: {{ resolution }} ou {{ comment }}."
#: models.py:760
msgid "HTML"
msgstr "HTML"
#: models.py:761
msgid "The same context is available here as in plain_text, above."
msgstr "Váriaveis de contexto está disponível aqui como em plain_text, acima."
#: models.py:770
msgid "Locale of this template."
msgstr "Liguagem do template."
#: models.py:817 templates/helpdesk/kb_index.html:10
#: templates/helpdesk/public_homepage.html:10
msgid "Category"
msgstr "Categoria"
#: models.py:826
msgid "Question"
msgstr "Pergunta"
#: models.py:830
msgid "Answer"
msgstr "Resposta"
#: models.py:834
msgid "Votes"
msgstr "Votos"
#: models.py:835
msgid "Total number of votes cast for this item"
msgstr "Número total de votos expressos para este item"
#: models.py:840
msgid "Positive Votes"
msgstr "Votos positivos"
#: models.py:841
msgid "Number of votes for this item which were POSITIVE."
msgstr "Número de votos positivos para este item."
#: models.py:846
msgid "Last Updated"
msgstr "Última Atualização"
#: models.py:847
msgid "The date on which this question was most recently changed."
msgstr "Data de ultima alteração da pergunta."
#: models.py:861
msgid "Unrated"
msgstr "Sem Cortes"
#: models.py:892 templates/helpdesk/ticket_list.html:158
msgid "Query Name"
msgstr "Nome da consulta"
#: models.py:894
msgid "User-provided name for this query"
msgstr "Nome da consulta que o usuário criador deu"
#: models.py:898
msgid "Shared With Other Users?"
msgstr "Compartilhados com outros usuários?"
#: models.py:901
msgid "Should other users see this query?"
msgstr "Outros usuários podem ver esta consulta?"
#: models.py:905
msgid "Search Query"
msgstr "Consulta de pesquisa"
#: models.py:906
msgid "Pickled query object. Be wary changing this."
msgstr ""
#: models.py:927
msgid "Settings Dictionary"
msgstr "Configurações do Dicionário"
#: models.py:928
msgid ""
"This is a base64-encoded representation of a pickled Python dictionary. Do "
"not change this field via the admin."
msgstr ""
#: models.py:997
msgid ""
"Leave blank for this e-mail to be ignored on all queues, or select those "
"queues you wish to ignore this e-mail for."
msgstr "Deixe em branco para que este e-mail seja ignorado em todas as filas, ou selecione as filas que você deseja ignorar este e-mail para."
#: models.py:1009
msgid "Date on which this e-mail address was added"
msgstr "Data em que este endereço de E-Mail foi adicionado"
#: models.py:1017
msgid ""
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
"postmaster@*."
msgstr "Digite um endereço de e-mail completo, ou porções com wildcards, por exemplo, *@domain.com ou postmaster@*."
#: models.py:1022
msgid "Save Emails in Mailbox?"
msgstr "Manter E-mails na conta de E-Mail?"
#: models.py:1025
msgid ""
"Do you want to save emails from this address in the mailbox? If this is "
"unticked, emails from this address will be deleted."
msgstr "Você deseja salvar os e-mails deste endereço na caixa de correio? Se este for desmarcado os e-mails deste endereço serão deletados."
#: models.py:1080
msgid "User who wishes to receive updates for this ticket."
msgstr "Usuários que desejam receber atualizações para este ticket."
#: models.py:1088
msgid "For non-user followers, enter their e-mail address"
msgstr ""
#: models.py:1092
msgid "Can View Ticket?"
msgstr "O ticket pode ser visualizado?"
#: models.py:1094
msgid "Can this CC login to view the ticket details?"
msgstr "Pode este login CC para ver os detalhes bilhete?"
#: models.py:1098
msgid "Can Update Ticket?"
msgstr "O ticket pode se atualizado?"
#: models.py:1100
msgid "Can this CC login and update the ticket?"
msgstr ""
#: models.py:1131
msgid "Field Name"
msgstr "Nome do Campo"
#: models.py:1132
msgid ""
"As used in the database and behind the scenes. Must be unique and consist of"
" only lowercase letters with no punctuation."
msgstr "Utilize apenas letras minúsculas e sem pontuação."
#: models.py:1137
msgid "Label"
msgstr "Rótulo"
#: models.py:1139
msgid "The display label for this field"
msgstr "O rótulo de exibição para este campo"
#: models.py:1143
msgid "Help Text"
msgstr "Texto de Ajuda"
#: models.py:1144
msgid "Shown to the user when editing the ticket"
msgstr "Mostrados ao usuário durante a edição do ticket"
#: models.py:1150
msgid "Character (single line)"
msgstr "Caracteres (linha simples)"
#: models.py:1151
msgid "Text (multi-line)"
msgstr "Texto (multi-line)"
#: models.py:1152
msgid "Integer"
msgstr "Número inteiro"
#: models.py:1153
msgid "Decimal"
msgstr "Decimal"
#: models.py:1154
msgid "List"
msgstr "Lista"
#: models.py:1155
msgid "Boolean (checkbox yes/no)"
msgstr "Boolean (checkbox sim / não)"
#: models.py:1157
msgid "Time"
msgstr "Tempo"
#: models.py:1158
msgid "Date & Time"
msgstr "Data e Hora"
#: models.py:1160
msgid "URL"
msgstr "URL"
#: models.py:1161
msgid "IP Address"
msgstr "Endereço de IP"
#: models.py:1166
msgid "Data Type"
msgstr "Tipo de dados"
#: models.py:1168
msgid "Allows you to restrict the data entered into this field"
msgstr "Permite restringir os dados inseridos neste campo"
#: models.py:1173
msgid "Maximum Length (characters)"
msgstr "Tamanho máximo (caracteres)"
#: models.py:1179
msgid "Decimal Places"
msgstr "Casas decimais"
#: models.py:1180
msgid "Only used for decimal fields"
msgstr "Usado apenas para campos decimais"
#: models.py:1186
msgid "Add empty first choice to List?"
msgstr ""
#: models.py:1187
msgid ""
"Only for List: adds an empty first entry to the choices list, which enforces"
" that the user makes an active choice."
msgstr ""
#: models.py:1191
msgid "List Values"
msgstr "Lista de Valores"
#: models.py:1192
msgid "For list fields only. Enter one option per line."
msgstr "Para os campos de lista única. Digite uma opção por linha."
#: models.py:1198
msgid "Ordering"
msgstr "Ordenação"
#: models.py:1199
msgid "Lower numbers are displayed first; higher numbers are listed later"
msgstr ""
#: models.py:1213
msgid "Required?"
msgstr "Requerido?"
#: models.py:1214
msgid "Does the user have to enter a value for this field?"
msgstr "O usuário deve digitar um valor para este campo?"
#: models.py:1218
msgid "Staff Only?"
msgstr "Apenas os agentes?"
#: models.py:1219
msgid ""
"If this is ticked, then the public submission form will NOT show this field"
msgstr "Se marcada, o formulário de apresentação não irá mostrar esse campo"
#: models.py:1262
msgid "Depends On Ticket"
msgstr "Depende de Ticket"
#: management/commands/create_usersettings.py:21
msgid ""
"Check for user without django-helpdesk UserSettings and create settings if "
"required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to "
"suit your situation."
msgstr ""
#: management/commands/escalate_tickets.py:143
#, python-format
msgid "Ticket escalated after %s days"
msgstr "Ticket atribuido a %s dias"
#: management/commands/get_email.py:151
msgid "Created from e-mail"
msgstr "Criado a partir de e-mail"
#: management/commands/get_email.py:155
msgid "Unknown Sender"
msgstr "Remetente desconhecido"
#: management/commands/get_email.py:209
msgid ""
"No plain-text email body available. Please see attachment "
"email_html_body.html."
msgstr "Caso não contenha no email em texto. Por favor consulte o anexo email_html_body.html."
#: management/commands/get_email.py:213
msgid "email_html_body.html"
msgstr "email_html_body.html"
#: management/commands/get_email.py:256
#, python-format
msgid "E-Mail Received from %(sender_email)s"
msgstr "E-Mail Recebido de %(sender_email)s "
#: management/commands/get_email.py:264
#, python-format
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
msgstr "Ticket foi Re-Aberto por e-mail recebido de %(sender_email)s "
#: management/commands/get_email.py:322
msgid " (Reopened)"
msgstr "(Reaberto)"
#: management/commands/get_email.py:324
msgid " (Updated)"
msgstr "(Atualizado)"
#: templates/helpdesk/attribution.html:2
msgid ""
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
"helpdesk</a>."
msgstr ""
#: templates/helpdesk/attribution.html:4
msgid "For technical support please contact:"
msgstr ""
#: templates/helpdesk/base.html:9
msgid "Powered by django-helpdesk"
msgstr ""
#: templates/helpdesk/base.html:19 templates/helpdesk/rss_list.html:9
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
msgid "My Open Tickets"
msgstr ""
#: templates/helpdesk/base.html:20
msgid "All Recent Activity"
msgstr ""
#: templates/helpdesk/base.html:21 templates/helpdesk/dashboard.html:76
#: templates/helpdesk/rss_list.html:15
msgid "Unassigned Tickets"
msgstr ""
#: templates/helpdesk/base.html:101 templates/helpdesk/public_base.html:6
#: templates/helpdesk/public_base.html:14
msgid "Helpdesk"
msgstr ""
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:9
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
msgid "RSS Icon"
msgstr ""
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:2
#: templates/helpdesk/rss_list.html.py:4
msgid "RSS Feeds"
msgstr ""
#: templates/helpdesk/base.html:112
msgid "API"
msgstr ""
#: templates/helpdesk/base.html:113
msgid "User Settings"
msgstr ""
#: templates/helpdesk/base.html:115
msgid "Change Language"
msgstr ""
#: templates/helpdesk/base.html:117
msgid "System Settings"
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:3
#: templates/helpdesk/ticket_list.html:144
msgid "Delete Saved Query"
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:5
#, python-format
msgid ""
"\n"
"<h2>Delete Query</h2>\n"
"\n"
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</em>)? To re-create it, you will need to manually re-filter your ticket listing.</p>\n"
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:11
msgid ""
"\n"
"<p>You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.</p>\n"
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:15
#: templates/helpdesk/delete_ticket.html:11
msgid "No, Don't Delete It"
msgstr ""
#: templates/helpdesk/confirm_delete_saved_query.html:17
#: templates/helpdesk/delete_ticket.html:13
msgid "Yes - Delete It"
msgstr ""
#: templates/helpdesk/create_ticket.html:3
msgid "Create Ticket"
msgstr ""
#: templates/helpdesk/create_ticket.html:6
msgid ""
"<h2>Submit a Ticket</h2>\n"
"\n"
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>"
msgstr ""
#: templates/helpdesk/create_ticket.html:17
#: templates/helpdesk/edit_ticket.html:19
#: templates/helpdesk/public_homepage.html:50
msgid "(Optional)"
msgstr ""
#: templates/helpdesk/create_ticket.html:26
#: templates/helpdesk/public_homepage.html:59
msgid "Submit Ticket"
msgstr ""
#: templates/helpdesk/dashboard.html:2
msgid "Helpdesk Dashboard"
msgstr ""
#: templates/helpdesk/dashboard.html:10
msgid "Helpdesk Summary"
msgstr ""
#: templates/helpdesk/dashboard.html:25
msgid ""
"Welcome to your Helpdesk Dashboard! From here you can quickly see tickets "
"submitted by you, tickets you are working on, and those tickets that have no"
" owner."
msgstr ""
#: templates/helpdesk/dashboard.html:27
msgid ""
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
"tickets, and those tickets that have no owner. Why not pick up an orphan "
"ticket and sort it out for a customer?"
msgstr ""
#: templates/helpdesk/dashboard.html:36
msgid "All Tickets submitted by you"
msgstr ""
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
#: templates/helpdesk/ticket_list.html:199
msgid "Pr"
msgstr ""
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
#: templates/helpdesk/dashboard.html:99
msgid "Last Update"
msgstr ""
#: templates/helpdesk/dashboard.html:56
msgid "Open Tickets assigned to you (you are working on this ticket)"
msgstr ""
#: templates/helpdesk/dashboard.html:69
msgid "You have no tickets assigned to you."
msgstr ""
#: templates/helpdesk/dashboard.html:76
msgid "(pick up a ticket if you start to work on it)"
msgstr ""
#: templates/helpdesk/dashboard.html:85
#: templates/helpdesk/ticket_desc_table.html:22
msgid "Take"
msgstr ""
#: templates/helpdesk/dashboard.html:85
#: templates/helpdesk/email_ignore_list.html:13
#: templates/helpdesk/email_ignore_list.html:23
#: templates/helpdesk/ticket_cc_list.html:15
#: templates/helpdesk/ticket_cc_list.html:23
#: templates/helpdesk/ticket_list.html:234
msgid "Delete"
msgstr ""
#: templates/helpdesk/dashboard.html:89
msgid "There are no unassigned tickets."
msgstr ""
#: templates/helpdesk/dashboard.html:98
msgid "Closed & resolved Tickets you used to work on"
msgstr ""
#: templates/helpdesk/delete_ticket.html:3
msgid "Delete Ticket"
msgstr ""
#: templates/helpdesk/delete_ticket.html:5
#, python-format
msgid ""
"\n"
"<h2>Delete Ticket</h2>\n"
"\n"
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.</p>\n"
msgstr ""
#: templates/helpdesk/edit_ticket.html:3
msgid "Edit Ticket"
msgstr ""
#: templates/helpdesk/edit_ticket.html:6
msgid ""
"<h2>Edit a Ticket</h2>\n"
"\n"
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>\n"
"\n"
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
msgstr ""
#: templates/helpdesk/edit_ticket.html:28
msgid "Save Changes"
msgstr ""
#: templates/helpdesk/email_ignore_add.html:3
#: templates/helpdesk/email_ignore_add.html:23
msgid "Ignore E-Mail Address"
msgstr ""
#: templates/helpdesk/email_ignore_add.html:5
msgid ""
"\n"
"<h2>Ignore E-Mail Address</h2>\n"
"\n"
"<p>To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.</p>\n"
"\n"
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</em> or a portion of an e-mail address with a wildcard, such as <em>*@domain.com</em> or <em>user@*</em>.</p>"
msgstr ""
#: templates/helpdesk/email_ignore_del.html:3
msgid "Delete Ignored E-Mail Address"
msgstr ""
#: templates/helpdesk/email_ignore_del.html:5
#, python-format
msgid ""
"\n"
"<h2>Un-Ignore E-Mail Address</h2>\n"
"\n"
"<p>Are you sure you wish to stop removing this email address (<em>%(email_address)s</em>) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.</p>\n"
msgstr ""
#: templates/helpdesk/email_ignore_del.html:11
msgid "Keep Ignoring It"
msgstr ""
#: templates/helpdesk/email_ignore_del.html:13
msgid "Stop Ignoring It"
msgstr ""
#: templates/helpdesk/email_ignore_list.html:3
#: templates/helpdesk/email_ignore_list.html:12
msgid "Ignored E-Mail Addresses"
msgstr ""
#: templates/helpdesk/email_ignore_list.html:5
msgid ""
"\n"
"<h2>Ignored E-Mail Addresses</h2>\n"
"\n"
"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
msgstr ""
#: templates/helpdesk/email_ignore_list.html:13
msgid "Date Added"
msgstr ""
#: templates/helpdesk/email_ignore_list.html:13
msgid "Queues"
msgstr ""
#: templates/helpdesk/email_ignore_list.html:13
msgid "Keep in mailbox?"
msgstr ""
#: templates/helpdesk/email_ignore_list.html:21
#: templates/helpdesk/ticket_list.html:232
msgid "All"
msgstr ""
#: templates/helpdesk/email_ignore_list.html:22
msgid "Keep"
msgstr ""
#: templates/helpdesk/email_ignore_list.html:29
msgid ""
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
"from that address will be deleted permanently."
msgstr ""
#: templates/helpdesk/followup_edit.html:2
msgid "Edit followup"
msgstr ""
#: templates/helpdesk/followup_edit.html:9
msgid "Edit FollowUp"
msgstr ""
#: templates/helpdesk/followup_edit.html:14
msgid "Reassign ticket:"
msgstr ""
#: templates/helpdesk/followup_edit.html:16
msgid "Title:"
msgstr ""
#: templates/helpdesk/followup_edit.html:19
msgid "Comment:"
msgstr ""
#: templates/helpdesk/kb_category.html:4
#: templates/helpdesk/kb_category.html:11
#, python-format
msgid "Knowledgebase Category: %(kbcat)s"
msgstr ""
#: templates/helpdesk/kb_category.html:6
#, python-format
msgid "You are viewing all items in the %(kbcat)s category."
msgstr ""
#: templates/helpdesk/kb_category.html:12
msgid "Article"
msgstr ""
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:11
#: templates/helpdesk/navigation.html:33
msgid "Knowledgebase"
msgstr ""
#: templates/helpdesk/kb_index.html:6
msgid ""
"We have listed a number of knowledgebase articles for your perusal in the "
"following categories. Please check to see if any of these articles address "
"your problem prior to opening a support ticket."
msgstr ""
#: templates/helpdesk/kb_index.html:9
#: templates/helpdesk/public_homepage.html:9
msgid "Knowledgebase Categories"
msgstr ""
#: templates/helpdesk/kb_item.html:4
#, python-format
msgid "Knowledgebase: %(item)s"
msgstr ""
#: templates/helpdesk/kb_item.html:13
#, python-format
msgid ""
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
"articles</a>."
msgstr ""
#: templates/helpdesk/kb_item.html:15
msgid "Feedback"
msgstr ""
#: templates/helpdesk/kb_item.html:17
msgid ""
"We give our users an opportunity to vote for items that they believe have "
"helped them out, in order for us to better serve future customers. We would "
"appreciate your feedback on this article. Did you find it useful?"
msgstr ""
#: templates/helpdesk/kb_item.html:20
msgid "This article was useful to me"
msgstr ""
#: templates/helpdesk/kb_item.html:21
msgid "This article was <strong>not</strong> useful to me"
msgstr ""
#: templates/helpdesk/kb_item.html:24
msgid "The results of voting by other readers of this article are below:"
msgstr ""
#: templates/helpdesk/kb_item.html:27
#, python-format
msgid "Recommendations: %(recommendations)s"
msgstr ""
#: templates/helpdesk/kb_item.html:28
#, python-format
msgid "Votes: %(votes)s"
msgstr ""
#: templates/helpdesk/kb_item.html:29
#, python-format
msgid "Overall Rating: %(score)s"
msgstr ""
#: templates/helpdesk/navigation.html:4
msgid "Dashboard"
msgstr ""
#: templates/helpdesk/navigation.html:5
#: templates/helpdesk/ticket_list.html:198
msgid "Tickets"
msgstr ""
#: templates/helpdesk/navigation.html:6
msgid "New Ticket"
msgstr ""
#: templates/helpdesk/navigation.html:8
msgid "Stats"
msgstr ""
#: templates/helpdesk/navigation.html:14
#: templates/helpdesk/ticket_list.html:46
msgid "Load Saved Query"
msgstr ""
#: templates/helpdesk/navigation.html:25 templates/helpdesk/navigation.html:35
msgid "Logout"
msgstr ""
#: templates/helpdesk/navigation.html:26
msgid "Search..."
msgstr ""
#: templates/helpdesk/navigation.html:26
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
msgstr ""
#: templates/helpdesk/navigation.html:31
msgid "Submit A Ticket"
msgstr ""
#: templates/helpdesk/navigation.html:35
msgid "Log In"
msgstr ""
#: templates/helpdesk/public_change_language.html:2
#: templates/helpdesk/public_homepage.html:21
#: templates/helpdesk/public_view_form.html:4
#: templates/helpdesk/public_view_ticket.html:2
msgid "View a Ticket"
msgstr ""
#: templates/helpdesk/public_change_language.html:5
msgid "Change the display language"
msgstr ""
#: templates/helpdesk/public_homepage.html:6
msgid "Knowledgebase Articles"
msgstr ""
#: templates/helpdesk/public_homepage.html:29
#: templates/helpdesk/public_view_form.html:15
msgid "Your E-mail Address"
msgstr ""
#: templates/helpdesk/public_homepage.html:33
#: templates/helpdesk/public_view_form.html:19
msgid "View Ticket"
msgstr ""
#: templates/helpdesk/public_homepage.html:39
msgid "Submit a Ticket"
msgstr ""
#: templates/helpdesk/public_homepage.html:41
msgid ""
"All fields are required. Please provide as descriptive a title and "
"description as possible."
msgstr ""
#: templates/helpdesk/public_homepage.html:67
msgid "Please use button at upper right to login first."
msgstr ""
#: templates/helpdesk/public_spam.html:4
msgid "Unable To Open Ticket"
msgstr ""
#: templates/helpdesk/public_spam.html:6
msgid ""
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
"\n"
"<p>Our system has marked your submission as <strong>spam</strong>, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.</p>\n"
"\n"
"<p>We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.</p>\n"
msgstr ""
#: templates/helpdesk/public_view_form.html:8
msgid "Error:"
msgstr ""
#: templates/helpdesk/public_view_ticket.html:8
#, python-format
msgid "Queue: %(queue_name)s"
msgstr ""
#: templates/helpdesk/public_view_ticket.html:11
#: templates/helpdesk/ticket_desc_table.html:16
msgid "Submitted On"
msgstr ""
#: templates/helpdesk/public_view_ticket.html:46
#: templates/helpdesk/ticket_desc_table.html:74
msgid "Accept"
msgstr ""
#: templates/helpdesk/public_view_ticket.html:46
#: templates/helpdesk/ticket_desc_table.html:74
msgid "Accept and Close"
msgstr ""
#: templates/helpdesk/public_view_ticket.html:55
#: templates/helpdesk/ticket.html:64
msgid "Follow-Ups"
msgstr ""
#: templates/helpdesk/public_view_ticket.html:63
#: templates/helpdesk/ticket.html:92
#, python-format
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
msgstr ""
#: templates/helpdesk/report_index.html:3
#: templates/helpdesk/report_index.html:6
#: templates/helpdesk/report_output.html:3
#: templates/helpdesk/report_output.html:16
msgid "Reports &amp; Statistics"
msgstr ""
#: templates/helpdesk/report_index.html:9
msgid "You haven't created any tickets yet, so you cannot run any reports."
msgstr ""
#: templates/helpdesk/report_index.html:13
msgid "Reports By User"
msgstr ""
#: templates/helpdesk/report_index.html:15
#: templates/helpdesk/report_index.html:24
msgid "by Priority"
msgstr ""
#: templates/helpdesk/report_index.html:16
msgid "by Queue"
msgstr ""
#: templates/helpdesk/report_index.html:17
#: templates/helpdesk/report_index.html:25
msgid "by Status"
msgstr ""
#: templates/helpdesk/report_index.html:18
#: templates/helpdesk/report_index.html:26
msgid "by Month"
msgstr ""
#: templates/helpdesk/report_index.html:22
msgid "Reports By Queue"
msgstr ""
#: templates/helpdesk/report_output.html:19
msgid ""
"You can run this query on filtered data by using one of your saved queries."
msgstr ""
#: templates/helpdesk/report_output.html:21
msgid "Select Query:"
msgstr ""
#: templates/helpdesk/report_output.html:26
msgid "Filter Report"
msgstr ""
#: templates/helpdesk/report_output.html:29
msgid ""
"Want to filter this report to just show a subset of data? Go to the Ticket "
"List, filter your query, and save your query."
msgstr ""
#: templates/helpdesk/rss_list.html:6
msgid ""
"The following RSS feeds are available for you to monitor using your "
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
"all feeds provide information only on Open and Reopened cases. This ensures "
"your RSS reader isn't full of information about closed or historical tasks."
msgstr ""
#: templates/helpdesk/rss_list.html:10
msgid ""
"A summary of your open tickets - useful for getting alerted to new tickets "
"opened for you"
msgstr ""
#: templates/helpdesk/rss_list.html:12
msgid "Latest Activity"
msgstr ""
#: templates/helpdesk/rss_list.html:13
msgid ""
"A summary of all helpdesk activity - including comments, emails, "
"attachments, and more"
msgstr ""
#: templates/helpdesk/rss_list.html:16
msgid ""
"All unassigned tickets - useful for being alerted to new tickets opened by "
"the public via the web or via e-mail"
msgstr ""
#: templates/helpdesk/rss_list.html:19
msgid ""
"These RSS feeds allow you to view a summary of either your own tickets, or "
"all tickets, for each of the queues in your helpdesk. For example, if you "
"manage the staff who utilise a particular queue, this may be used to view "
"new tickets coming into that queue."
msgstr ""
#: templates/helpdesk/rss_list.html:22
msgid "Per-Queue Feeds"
msgstr ""
#: templates/helpdesk/rss_list.html:23
msgid "All Open Tickets"
msgstr ""
#: templates/helpdesk/rss_list.html:27
msgid "Open Tickets"
msgstr ""
#: templates/helpdesk/system_settings.html:3
msgid "Change System Settings"
msgstr ""
#: templates/helpdesk/system_settings.html:5
msgid ""
"\n"
"<h2>System Settings</h2>\n"
"\n"
"<p>The following items can be maintained by you or other superusers:</p>"
msgstr ""
#: templates/helpdesk/system_settings.html:11
msgid "E-Mail Ignore list"
msgstr ""
#: templates/helpdesk/system_settings.html:12
msgid "Maintain Queues"
msgstr ""
#: templates/helpdesk/system_settings.html:13
msgid "Maintain Pre-Set Replies"
msgstr ""
#: templates/helpdesk/system_settings.html:14
msgid "Maintain Knowledgebase Categories"
msgstr ""
#: templates/helpdesk/system_settings.html:15
msgid "Maintain Knowledgebase Items"
msgstr ""
#: templates/helpdesk/system_settings.html:16
msgid "Maintain E-Mail Templates"
msgstr ""
#: templates/helpdesk/system_settings.html:17
msgid "Maintain Users"
msgstr ""
#: templates/helpdesk/ticket.html:2
msgid "View Ticket Details"
msgstr ""
#: templates/helpdesk/ticket.html:34
msgid "Attach another File"
msgstr ""
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:197
msgid "Add Another File"
msgstr ""
#: templates/helpdesk/ticket.html:71 templates/helpdesk/ticket.html.py:81
msgid "Private"
msgstr ""
#: templates/helpdesk/ticket.html:111
msgid "Respond to this ticket"
msgstr ""
#: templates/helpdesk/ticket.html:118
msgid "Use a Pre-set Reply"
msgstr ""
#: templates/helpdesk/ticket.html:120
msgid ""
"Selecting a pre-set reply will over-write your comment below. You can then "
"modify the pre-set reply to your liking before saving this update."
msgstr ""
#: templates/helpdesk/ticket.html:123
msgid "Comment / Resolution"
msgstr ""
#: templates/helpdesk/ticket.html:125
msgid ""
"You can insert ticket and queue details in your message. For more "
"information, see the <a href='../../help/context/'>context help page</a>."
msgstr ""
#: templates/helpdesk/ticket.html:128
msgid ""
"This ticket cannot be resolved or closed until the tickets it depends on are"
" resolved."
msgstr ""
#: templates/helpdesk/ticket.html:158
msgid "Is this update public?"
msgstr ""
#: templates/helpdesk/ticket.html:160
msgid ""
"If this is public, the submitter will be e-mailed your comment or "
"resolution."
msgstr ""
#: templates/helpdesk/ticket.html:164
msgid "Change Further Details &raquo;"
msgstr ""
#: templates/helpdesk/ticket.html:173 templates/helpdesk/ticket_list.html:55
#: templates/helpdesk/ticket_list.html:87
#: templates/helpdesk/ticket_list.html:199
msgid "Owner"
msgstr ""
#: templates/helpdesk/ticket.html:174
msgid "Unassign"
msgstr ""
#: templates/helpdesk/ticket.html:190
msgid "Attach File(s) &raquo;"
msgstr ""
#: templates/helpdesk/ticket.html:196
msgid "Attach a File"
msgstr ""
#: templates/helpdesk/ticket.html:204
msgid "Update This Ticket"
msgstr ""
#: templates/helpdesk/ticket_cc_add.html:3
msgid "Add Ticket CC"
msgstr ""
#: templates/helpdesk/ticket_cc_add.html:5
msgid ""
"\n"
"<h2>Add Ticket CC</h2>\n"
"\n"
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
msgstr ""
#: templates/helpdesk/ticket_cc_add.html:21
msgid "Save Ticket CC"
msgstr ""
#: templates/helpdesk/ticket_cc_del.html:3
msgid "Delete Ticket CC"
msgstr ""
#: templates/helpdesk/ticket_cc_del.html:5
#, python-format
msgid ""
"\n"
"<h2>Delete Ticket CC</h2>\n"
"\n"
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
msgstr ""
#: templates/helpdesk/ticket_cc_del.html:11
#: templates/helpdesk/ticket_dependency_del.html:11
msgid "Don't Delete"
msgstr ""
#: templates/helpdesk/ticket_cc_del.html:13
#: templates/helpdesk/ticket_dependency_del.html:13
msgid "Yes, Delete"
msgstr ""
#: templates/helpdesk/ticket_cc_list.html:3
msgid "Ticket CC Settings"
msgstr ""
#: templates/helpdesk/ticket_cc_list.html:5
#, python-format
msgid ""
"\n"
"<h2>Ticket CC Settings</h2>\n"
"\n"
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
"\n"
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
msgstr ""
#: templates/helpdesk/ticket_cc_list.html:14
msgid "Ticket CC List"
msgstr ""
#: templates/helpdesk/ticket_cc_list.html:15
msgid "View?"
msgstr ""
#: templates/helpdesk/ticket_cc_list.html:15
msgid "Update?"
msgstr ""
#: templates/helpdesk/ticket_cc_list.html:29
#, python-format
msgid "Return to <em>%(ticket_title)s</em>"
msgstr ""
#: templates/helpdesk/ticket_dependency_add.html:3
msgid "Add Ticket Dependency"
msgstr ""
#: templates/helpdesk/ticket_dependency_add.html:5
msgid ""
"\n"
"<h2>Add Ticket Dependency</h2>\n"
"\n"
"<p>Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.</p>"
msgstr ""
#: templates/helpdesk/ticket_dependency_add.html:21
msgid "Save Ticket Dependency"
msgstr ""
#: templates/helpdesk/ticket_dependency_del.html:3
msgid "Delete Ticket Dependency"
msgstr ""
#: templates/helpdesk/ticket_dependency_del.html:5
msgid ""
"\n"
"<h2>Delete Ticket Dependency</h2>\n"
"\n"
"<p>Are you sure you wish to remove the dependency on this ticket?</p>\n"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:11
msgid "Unhold"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:11
msgid "Hold"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:13
#, python-format
msgid "Queue: %(queue)s"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:21
msgid "Assigned To"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:27
msgid "Ignore"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:36
msgid "Copies To"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:37
msgid "Manage"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:37
msgid ""
"Click here to add / remove people who should receive an e-mail whenever this"
" ticket is updated."
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:48
msgid "Dependencies"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:50
msgid ""
"This ticket cannot be resolved until the following ticket(s) are resolved"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:51
msgid "Remove Dependency"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:54
msgid "This ticket has no dependencies."
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:56
msgid "Add Dependency"
msgstr ""
#: templates/helpdesk/ticket_desc_table.html:56
msgid ""
"Click on 'Add Dependency', if you want to make this ticket dependent on "
"another ticket. A ticket may not be closed until all tickets it depends on "
"are closed."
msgstr ""
#: templates/helpdesk/ticket_list.html:2
msgid "Ticket Listing"
msgstr ""
#: templates/helpdesk/ticket_list.html:41
msgid "Query Options"
msgstr ""
#: templates/helpdesk/ticket_list.html:43
msgid "Save This Query"
msgstr ""
#: templates/helpdesk/ticket_list.html:51
msgid "Change Query"
msgstr ""
#: templates/helpdesk/ticket_list.html:54
#: templates/helpdesk/ticket_list.html:69
msgid "Sorting"
msgstr ""
#: templates/helpdesk/ticket_list.html:58
#: templates/helpdesk/ticket_list.html:137
msgid "Keywords"
msgstr ""
#: templates/helpdesk/ticket_list.html:59
msgid "Date Range"
msgstr ""
#: templates/helpdesk/ticket_list.html:90
msgid "Reverse"
msgstr ""
#: templates/helpdesk/ticket_list.html:92
msgid "Ordering applied to tickets"
msgstr ""
#: templates/helpdesk/ticket_list.html:97
msgid "Owner(s)"
msgstr ""
#: templates/helpdesk/ticket_list.html:101
msgid "(ME)"
msgstr ""
#: templates/helpdesk/ticket_list.html:105
msgid "Ctrl-Click to select multiple options"
msgstr ""
#: templates/helpdesk/ticket_list.html:110
msgid "Queue(s)"
msgstr ""
#: templates/helpdesk/ticket_list.html:111
#: templates/helpdesk/ticket_list.html:117
#: templates/helpdesk/ticket_list.html:131
msgid "Ctrl-click to select multiple options"
msgstr ""
#: templates/helpdesk/ticket_list.html:116
msgid "Status(es)"
msgstr ""
#: templates/helpdesk/ticket_list.html:122
msgid "Date (From)"
msgstr ""
#: templates/helpdesk/ticket_list.html:123
msgid "Date (To)"
msgstr ""
#: templates/helpdesk/ticket_list.html:124
msgid "Use YYYY-MM-DD date format, eg 2011-05-29"
msgstr ""
#: templates/helpdesk/ticket_list.html:130
msgid "Tag(s)"
msgstr ""
#: templates/helpdesk/ticket_list.html:138
msgid ""
"Keywords are case-insensitive, and will be looked for in the title, body and"
" submitter fields."
msgstr ""
#: templates/helpdesk/ticket_list.html:142
msgid "Apply Filter"
msgstr ""
#: templates/helpdesk/ticket_list.html:144
#, python-format
msgid "You are currently viewing saved query <em>%(query_name)s</em>."
msgstr ""
#: templates/helpdesk/ticket_list.html:147
#, python-format
msgid ""
"<a href='../reports/?saved_query=%(query_id)s'>Run a report</a> on this "
"query to see stats and charts for the data listed below."
msgstr ""
#: templates/helpdesk/ticket_list.html:154
#: templates/helpdesk/ticket_list.html:169
msgid "Save Query"
msgstr ""
#: templates/helpdesk/ticket_list.html:160
msgid ""
"This name appears in the drop-down list of saved queries. If you share your "
"query, other users will see this name, so choose something clear and "
"descriptive!"
msgstr ""
#: templates/helpdesk/ticket_list.html:162
msgid "Shared?"
msgstr ""
#: templates/helpdesk/ticket_list.html:163
msgid "Yes, share this query with other users."
msgstr ""
#: templates/helpdesk/ticket_list.html:164
msgid ""
"If you share this query, it will be visible by <em>all</em> other logged-in "
"users."
msgstr ""
#: templates/helpdesk/ticket_list.html:176
msgid "Use Saved Query"
msgstr ""
#: templates/helpdesk/ticket_list.html:178
msgid "Query"
msgstr ""
#: templates/helpdesk/ticket_list.html:183
msgid "Run Query"
msgstr ""
#: templates/helpdesk/ticket_list.html:213
msgid "No Tickets Match Your Selection"
msgstr ""
#: templates/helpdesk/ticket_list.html:219
msgid "Previous"
msgstr ""
#: templates/helpdesk/ticket_list.html:223
#, python-format
msgid "Page %(ticket_num)s of %(num_pages)s."
msgstr ""
#: templates/helpdesk/ticket_list.html:227
msgid "Next"
msgstr ""
#: templates/helpdesk/ticket_list.html:232
msgid "Select:"
msgstr ""
#: templates/helpdesk/ticket_list.html:232
msgid "None"
msgstr ""
#: templates/helpdesk/ticket_list.html:232
msgid "Inverse"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "With Selected Tickets:"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Take (Assign to me)"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Close"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Close (Don't Send E-Mail)"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Close (Send E-Mail)"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Assign To"
msgstr ""
#: templates/helpdesk/ticket_list.html:234
msgid "Nobody (Unassign)"
msgstr ""
#: templates/helpdesk/user_settings.html:3
msgid "Change User Settings"
msgstr ""
#: templates/helpdesk/user_settings.html:14
msgid ""
"\n"
"<h2>User Settings</h2>\n"
"\n"
"<p>Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.</p>\n"
msgstr ""
#: templates/helpdesk/user_settings.html:29
msgid "Save Options"
msgstr ""
#: templates/helpdesk/registration/logged_out.html:2
msgid "Logged Out"
msgstr ""
#: templates/helpdesk/registration/logged_out.html:4
msgid ""
"\n"
"<h2>Logged Out</h2>\n"
"\n"
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
"\n"
msgstr ""
#: templates/helpdesk/registration/login.html:2
msgid "Helpdesk Login"
msgstr ""
#: templates/helpdesk/registration/login.html:9
#: templates/helpdesk/registration/login.html:21
msgid "Login"
msgstr ""
#: templates/helpdesk/registration/login.html:11
msgid ""
"To log in and begin responding to cases, simply enter your username and "
"password below."
msgstr ""
#: templates/helpdesk/registration/login.html:14
msgid "Your username and password didn't match. Please try again."
msgstr ""
#: templates/helpdesk/registration/login.html:16
msgid "Username"
msgstr ""
#: templates/helpdesk/registration/login.html:18
msgid "Password"
msgstr ""
#: views/feeds.py:35
#, python-format
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
msgstr "Helpdesk: Tickets Abertos na fila %(queue)s para %(username)s"
#: views/feeds.py:40
#, python-format
msgid "Helpdesk: Open Tickets for %(username)s"
msgstr "Helpdesk: Open for Tickets %(username)s "
#: views/feeds.py:46
#, python-format
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
msgstr "Tickets abertos e reabertos na fila %(queue)s para %(username)s "
#: views/feeds.py:51
#, python-format
msgid "Open and Reopened Tickets for %(username)s"
msgstr "Ticket aberto e reaberto para %(username)s "
#: views/feeds.py:98
msgid "Helpdesk: Unassigned Tickets"
msgstr "Helpdesk: Tickets não atribuidos"
#: views/feeds.py:99
msgid "Unassigned Open and Reopened tickets"
msgstr "Tickets não atribuidos abertos e reabertos"
#: views/feeds.py:124
msgid "Helpdesk: Recent Followups"
msgstr "Helpdesk: Acompanhamentos Recentes"
#: views/feeds.py:125
msgid ""
"Recent FollowUps, such as e-mail replies, comments, attachments and "
"resolutions"
msgstr "Acompanhamentos rencents, como e-mail de respostas comentários, anexos e resoluções"
#: views/feeds.py:140
#, python-format
msgid "Helpdesk: Open Tickets in queue %(queue)s"
msgstr "Helpdesk: Tickets Abertos na fila %(queue)s"
#: views/feeds.py:145
#, python-format
msgid "Open and Reopened Tickets in queue %(queue)s"
msgstr "Abrir e Reabrir Tickets da Fila %(queue)s"
#: views/public.py:91
msgid "Invalid ticket ID or e-mail address. Please try again."
msgstr "E-mail ou ID do ticket inválido. Por favor, tente novamente."
#: views/public.py:109
msgid "Submitter accepted resolution and closed ticket"
msgstr "Resolução aceita enviada e ticket encerrado"
#: views/staff.py:215
msgid "Accepted resolution and closed ticket"
msgstr "Resolução aceita e ticket fechado"
#: views/staff.py:243
msgid "Sorry, you need to login to do that."
msgstr "Desculpe, você precisa fazer o login."
#: views/staff.py:291
#, python-format
msgid "Assigned to %(username)s"
msgstr "Atribuído ao %(username)s "
#: views/staff.py:314
msgid "Updated"
msgstr "Atualizado"
#: views/staff.py:491
#, python-format
msgid "Assigned to %(username)s in bulk update"
msgstr "Atribuído ao %(username)s em atualização em massa"
#: views/staff.py:496
msgid "Unassigned in bulk update"
msgstr "Desatribuir em massa"
#: views/staff.py:501 views/staff.py:506
msgid "Closed in bulk update"
msgstr "Atualização em massa fechada"
#: views/staff.py:727
msgid ""
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
"your database. This means the search will <strong>not</strong> be accurate. "
"By switching to a different database system you will gain better searching! "
"For more information, read the <a "
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
"matching\">Django Documentation on string matching in SQLite</a>."
msgstr ""
#: views/staff.py:840
msgid "Ticket taken off hold"
msgstr "Ticket Retomado"
#: views/staff.py:843
msgid "Ticket placed on hold"
msgstr "Ticket colocado em espera"
#: views/staff.py:911
msgid "Jan"
msgstr "Jan"
#: views/staff.py:912
msgid "Feb"
msgstr "Fev"
#: views/staff.py:913
msgid "Mar"
msgstr "Mar"
#: views/staff.py:914
msgid "Apr"
msgstr "Abr"
#: views/staff.py:915
msgid "May"
msgstr "Mai"
#: views/staff.py:916
msgid "Jun"
msgstr "Jun"
#: views/staff.py:917
msgid "Jul"
msgstr "Jul"
#: views/staff.py:918
msgid "Aug"
msgstr "Ago"
#: views/staff.py:919
msgid "Sep"
msgstr "Set"
#: views/staff.py:920
msgid "Oct"
msgstr "Out"
#: views/staff.py:921
msgid "Nov"
msgstr "Nov"
#: views/staff.py:922
msgid "Dec"
msgstr "Dez"
#: views/staff.py:948
msgid "User by Priority"
msgstr "Usuário por Prioridade"
#: views/staff.py:954
msgid "User by Queue"
msgstr "Usuário por fila"
#: views/staff.py:960
msgid "User by Status"
msgstr "Usuário por Status"
#: views/staff.py:966
msgid "User by Month"
msgstr "Usuário por mês"
#: views/staff.py:972
msgid "Queue by Priority"
msgstr "Fila por prioridade"
#: views/staff.py:978
msgid "Queue by Status"
msgstr "Fila por Status"
#: views/staff.py:984
msgid "Queue by Month"
msgstr "Fila por Mês"
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