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12 lines
601 B
ReStructuredText
12 lines
601 B
ReStructuredText
Integrating django-helpdesk into your application
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Django-helpdesk associates an email address with each submitted ticket. If you integrate django-helpdesk directly into your django application, logged in users will automatically have their email address set when they visit the `/tickets/submit/` form. If you wish to pre-fill fields in this form, you can do so simply by setting the following query parameters:
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- `queue`
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- `title`
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- `body`
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- `submitter_email`
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Note that these fields will continue to be user-editable despite being pre-filled.
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