mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-13 02:10:49 +01:00
54 lines
2.2 KiB
Python
54 lines
2.2 KiB
Python
from helpdesk.models import Queue, CustomField, Ticket
|
|
from django.test import TestCase
|
|
from django.core import mail
|
|
from django.test.client import Client
|
|
from django.core.urlresolvers import reverse
|
|
|
|
class PublicActionsTestCase(TestCase):
|
|
"""
|
|
Tests for public actions:
|
|
- View a ticket
|
|
- Add a followup
|
|
- Close resolved case
|
|
"""
|
|
def setUp(self):
|
|
"""
|
|
Create a queue & ticket we can use for later tests.
|
|
"""
|
|
self.queue = Queue.objects.create(title='Queue 1', slug='q', allow_public_submission=True, new_ticket_cc='new.public@example.com', updated_ticket_cc='update.public@example.com')
|
|
self.ticket = Ticket.objects.create(title='Test Ticket', queue=self.queue, submitter_email='test.submitter@example.com', description='This is a test ticket.')
|
|
|
|
self.client = Client()
|
|
|
|
def test_public_view_ticket(self):
|
|
response = self.client.get('%s?ticket=%s&email=%s' % (reverse('helpdesk_public_view'), self.ticket.ticket_for_url, 'test.submitter@example.com'))
|
|
self.assertEqual(response.status_code, 200)
|
|
self.assertTemplateNotUsed(response, 'helpdesk/public_view_form.html')
|
|
|
|
def test_public_close(self):
|
|
old_status = self.ticket.status
|
|
old_resolution = self.ticket.resolution
|
|
resolution_text = 'Resolved by test script'
|
|
|
|
ticket = Ticket.objects.get(id=self.ticket.id)
|
|
|
|
ticket.status = Ticket.RESOLVED_STATUS
|
|
ticket.resolution = resolution_text
|
|
ticket.save()
|
|
|
|
current_followups = ticket.followup_set.all().count()
|
|
|
|
response = self.client.get('%s?ticket=%s&email=%s&close' % (reverse('helpdesk_public_view'), ticket.ticket_for_url, 'test.submitter@example.com'))
|
|
|
|
ticket = Ticket.objects.get(id=self.ticket.id)
|
|
|
|
self.assertEqual(response.status_code, 302)
|
|
self.assertTemplateNotUsed(response, 'helpdesk/public_view_form.html')
|
|
self.assertEqual(ticket.status, Ticket.CLOSED_STATUS)
|
|
self.assertEqual(ticket.resolution, resolution_text)
|
|
self.assertEqual(current_followups+1, ticket.followup_set.all().count())
|
|
|
|
ticket.resolution = old_resolution
|
|
ticket.status = old_status
|
|
ticket.save()
|