django-helpdesk/docs/html/_sources/spam.txt

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django-helpdesk spam filtering
==============================
django-helpdesk includes a copy of ``akismet.py`` by Michael Foord, which lets incoming ticket submissions be automatically checked against either the Akismet or TypePad Anti-Spam services.
To enable this functionality, sign up for an API key with one of the following services:
Akismet
~~~~~~~
* Sign up at http://akismet.com/
* Save your API key in ``settings.py`` as ``AKISMET_API_KEY``
**Note**: Akismet is only free for personal use. Paid commercial accounts are available.
TypePad AntiSpam
~~~~~~~~~~~~~~~~
* Sign up at http://antispam.typepad.com/
* Save your API key in ``settings.py`` as ``TYPEPAD_ANTISPAM_API_KEY``
This service is free to use, within their terms and conditions.
If you have either of these settings enabled, the spam filtering will be done automatically. If you have *both* settings configured, TypePad will be used instead of Akismet.
Example
~~~~~~~
A sample configuration in ``settings.py`` may be:
TYPEPAD_ANTISPAM_API_KEY = 'abc123'