mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-14 10:51:21 +01:00
2394 lines
53 KiB
Plaintext
2394 lines
53 KiB
Plaintext
# django-helpdesk English language translation
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# Copyright (C) 2011 Ross Poulton
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# This file is distributed under the same license as the django-helpdesk package.
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#
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# Translators:
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# Translators:
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msgid ""
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msgstr ""
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"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
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"POT-Creation-Date: 2014-07-26 14:14+0200\n"
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"PO-Revision-Date: 2014-08-01 09:58+0000\n"
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"Last-Translator: Ross Poulton <ross@rossp.org>\n"
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"Language-Team: Persian (Iran) (http://www.transifex.com/projects/p/django-helpdesk/language/fa_IR/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Language: fa_IR\n"
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"Plural-Forms: nplurals=1; plural=0;\n"
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#: forms.py:128 forms.py:328 models.py:190 models.py:267
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#: templates/helpdesk/dashboard.html:15 templates/helpdesk/dashboard.html:58
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#: templates/helpdesk/dashboard.html:78 templates/helpdesk/dashboard.html:100
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#: templates/helpdesk/dashboard.html:124 templates/helpdesk/rss_list.html:24
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#: templates/helpdesk/ticket_list.html:69
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#: templates/helpdesk/ticket_list.html:88
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#: templates/helpdesk/ticket_list.html:225 views/staff.py:1032
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#: views/staff.py:1038 views/staff.py:1044 views/staff.py:1050
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msgid "Queue"
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msgstr ""
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#: forms.py:137
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msgid "Summary of the problem"
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msgstr ""
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#: forms.py:142
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msgid "Submitter E-Mail Address"
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msgstr ""
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#: forms.py:144
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msgid ""
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"This e-mail address will receive copies of all public updates to this "
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"ticket."
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msgstr ""
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#: forms.py:150
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msgid "Description of Issue"
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msgstr ""
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#: forms.py:157
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msgid "Case owner"
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msgstr ""
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#: forms.py:158
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr ""
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#: forms.py:166 models.py:327 management/commands/escalate_tickets.py:154
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#: templates/helpdesk/public_view_ticket.html:23
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#: templates/helpdesk/ticket.html:184
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#: templates/helpdesk/ticket_desc_table.html:47
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#: templates/helpdesk/ticket_list.html:94 views/staff.py:429
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msgid "Priority"
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msgstr ""
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#: forms.py:167
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr ""
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#: forms.py:174 forms.py:365 models.py:335 templates/helpdesk/ticket.html:186
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#: views/staff.py:439
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msgid "Due on"
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msgstr ""
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#: forms.py:186 forms.py:370
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msgid "Attach File"
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msgstr ""
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#: forms.py:187 forms.py:371
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr ""
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#: forms.py:240
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msgid "Ticket Opened"
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msgstr ""
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#: forms.py:247
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr ""
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#: forms.py:337
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msgid "Summary of your query"
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msgstr ""
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#: forms.py:342
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msgid "Your E-Mail Address"
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msgstr ""
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#: forms.py:343
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msgid "We will e-mail you when your ticket is updated."
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msgstr ""
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#: forms.py:348
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msgid "Description of your issue"
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msgstr ""
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#: forms.py:350
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr ""
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#: forms.py:358
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msgid "Urgency"
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msgstr ""
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#: forms.py:359
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msgid "Please select a priority carefully."
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msgstr ""
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#: forms.py:419
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msgid "Ticket Opened Via Web"
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msgstr ""
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#: forms.py:486
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msgid "Show Ticket List on Login?"
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msgstr ""
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#: forms.py:487
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr ""
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#: forms.py:492
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msgid "E-mail me on ticket change?"
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msgstr ""
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#: forms.py:493
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody"
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" else, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:498
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msgid "E-mail me when assigned a ticket?"
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msgstr ""
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#: forms.py:499
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:504
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr ""
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#: forms.py:505
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:510
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msgid "Number of tickets to show per page"
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msgstr ""
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#: forms.py:511
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr ""
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#: forms.py:518
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msgid "Use my e-mail address when submitting tickets?"
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msgstr ""
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#: forms.py:519
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr ""
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#: models.py:35 models.py:261 models.py:503 models.py:817 models.py:853
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#: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78
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#: templates/helpdesk/dashboard.html:100 templates/helpdesk/dashboard.html:124
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#: templates/helpdesk/ticket.html:178 templates/helpdesk/ticket_list.html:85
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#: templates/helpdesk/ticket_list.html:225 views/staff.py:419
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msgid "Title"
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msgstr ""
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#: models.py:40 models.py:822 models.py:1206
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msgid "Slug"
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msgstr ""
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#: models.py:41
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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#: models.py:46 models.py:1054 models.py:1129 models.py:1203
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr ""
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#: models.py:49
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use"
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" IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr ""
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#: models.py:55 models.py:794
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msgid "Locale"
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msgstr ""
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#: models.py:59
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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#: models.py:63
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msgid "Allow Public Submission?"
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msgstr ""
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#: models.py:66
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msgid "Should this queue be listed on the public submission form?"
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msgstr ""
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#: models.py:71
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msgid "Allow E-Mail Submission?"
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msgstr ""
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#: models.py:74
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr ""
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#: models.py:79
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msgid "Escalation Days"
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msgstr ""
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#: models.py:82
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr ""
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#: models.py:87
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msgid "New Ticket CC Address"
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msgstr ""
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#: models.py:91
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue. Enter a comma between multiple "
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"e-mail addresses."
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msgstr ""
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#: models.py:97
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msgid "Updated Ticket CC Address"
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msgstr ""
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#: models.py:101
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue. Separate multiple addresses with a comma."
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msgstr ""
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#: models.py:108
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msgid "E-Mail Box Type"
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msgstr ""
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#: models.py:110
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msgid "POP 3"
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msgstr ""
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#: models.py:110
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msgid "IMAP"
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msgstr ""
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#: models.py:113
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported."
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msgstr ""
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#: models.py:118
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msgid "E-Mail Hostname"
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msgstr ""
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#: models.py:122
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr ""
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#: models.py:127
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msgid "E-Mail Port"
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msgstr ""
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#: models.py:130
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msgid ""
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"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
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"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
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"the defaults."
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msgstr ""
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#: models.py:136
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msgid "Use SSL for E-Mail?"
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msgstr ""
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#: models.py:139
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msgid ""
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"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
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"993 for IMAP and 995 for POP3."
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msgstr ""
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#: models.py:144
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msgid "E-Mail Username"
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msgstr ""
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#: models.py:148
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msgid "Username for accessing this mailbox."
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msgstr ""
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#: models.py:152
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msgid "E-Mail Password"
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msgstr ""
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#: models.py:156
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msgid "Password for the above username"
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msgstr ""
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#: models.py:160
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msgid "IMAP Folder"
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msgstr ""
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#: models.py:164
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msgid ""
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"If using IMAP, what folder do you wish to fetch messages from? This allows "
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"you to use one IMAP account for multiple queues, by filtering messages on "
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"your IMAP server into separate folders. Default: INBOX."
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msgstr ""
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#: models.py:171
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msgid "E-Mail Check Interval"
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msgstr ""
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#: models.py:172
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr ""
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#: models.py:191 templates/helpdesk/email_ignore_list.html:13
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msgid "Queues"
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msgstr ""
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#: models.py:245 templates/helpdesk/dashboard.html:15
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#: templates/helpdesk/ticket.html:138
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msgid "Open"
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msgstr ""
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#: models.py:246 templates/helpdesk/ticket.html:144
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#: templates/helpdesk/ticket.html.py:150 templates/helpdesk/ticket.html:155
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#: templates/helpdesk/ticket.html.py:159
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msgid "Reopened"
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msgstr ""
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#: models.py:247 templates/helpdesk/dashboard.html:15
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#: templates/helpdesk/ticket.html:139 templates/helpdesk/ticket.html.py:145
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#: templates/helpdesk/ticket.html:151
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msgid "Resolved"
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msgstr ""
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#: models.py:248 templates/helpdesk/dashboard.html:15
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#: templates/helpdesk/ticket.html:140 templates/helpdesk/ticket.html.py:146
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#: templates/helpdesk/ticket.html:152 templates/helpdesk/ticket.html.py:156
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msgid "Closed"
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msgstr ""
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#: models.py:249 templates/helpdesk/ticket.html:141
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#: templates/helpdesk/ticket.html.py:147 templates/helpdesk/ticket.html:160
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msgid "Duplicate"
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msgstr ""
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#: models.py:253
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msgid "1. Critical"
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msgstr ""
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#: models.py:254
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msgid "2. High"
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msgstr ""
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#: models.py:255
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msgid "3. Normal"
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msgstr ""
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#: models.py:256
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msgid "4. Low"
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msgstr ""
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#: models.py:257
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msgid "5. Very Low"
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msgstr ""
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#: models.py:271 templates/helpdesk/dashboard.html:100
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#: templates/helpdesk/ticket_list.html:82
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#: templates/helpdesk/ticket_list.html:225
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msgid "Created"
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msgstr ""
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#: models.py:273
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msgid "Date this ticket was first created"
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msgstr ""
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#: models.py:277
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msgid "Modified"
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msgstr ""
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#: models.py:279
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msgid "Date this ticket was most recently changed."
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msgstr ""
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#: models.py:283 templates/helpdesk/public_view_ticket.html:18
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#: templates/helpdesk/ticket_desc_table.html:42
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msgid "Submitter E-Mail"
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msgstr ""
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#: models.py:286
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msgid ""
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"The submitter will receive an email for all public follow-ups left for this "
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"task."
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msgstr ""
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#: models.py:295
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msgid "Assigned to"
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msgstr ""
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#: models.py:299 templates/helpdesk/dashboard.html:58
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#: templates/helpdesk/dashboard.html:78 templates/helpdesk/dashboard.html:124
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#: templates/helpdesk/ticket_list.html:70
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#: templates/helpdesk/ticket_list.html:91
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#: templates/helpdesk/ticket_list.html:225
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msgid "Status"
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msgstr ""
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#: models.py:305
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msgid "On Hold"
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msgstr ""
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#: models.py:308
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msgid "If a ticket is on hold, it will not automatically be escalated."
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msgstr ""
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#: models.py:313 models.py:826 templates/helpdesk/public_view_ticket.html:41
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#: templates/helpdesk/ticket_desc_table.html:19
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msgid "Description"
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msgstr ""
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#: models.py:316
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msgid "The content of the customers query."
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msgstr ""
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#: models.py:320 templates/helpdesk/public_view_ticket.html:48
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#: templates/helpdesk/ticket_desc_table.html:26
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msgid "Resolution"
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msgstr ""
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#: models.py:323
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msgid "The resolution provided to the customer by our staff."
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msgstr ""
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#: models.py:331
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msgid "1 = Highest Priority, 5 = Low Priority"
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msgstr ""
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#: models.py:344
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msgid ""
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"The date this ticket was last escalated - updated automatically by "
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"management/commands/escalate_tickets.py."
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msgstr ""
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#: models.py:353 templates/helpdesk/ticket_desc_table.html:38
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#: views/feeds.py:95 views/feeds.py:121 views/feeds.py:173 views/staff.py:376
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msgid "Unassigned"
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msgstr ""
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#: models.py:392
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msgid " - On Hold"
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msgstr ""
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#: models.py:394
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msgid " - Open dependencies"
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msgstr ""
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#: models.py:448 models.py:494 models.py:1117 models.py:1280 models.py:1309
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#: templates/helpdesk/public_homepage.html:78
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#: templates/helpdesk/public_view_form.html:12
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msgid "Ticket"
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msgstr ""
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#: models.py:449 templates/helpdesk/navigation.html:17
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#: templates/helpdesk/ticket_list.html:2
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#: templates/helpdesk/ticket_list.html:224
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msgid "Tickets"
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msgstr ""
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#: models.py:498 models.py:738 models.py:1047 models.py:1200
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msgid "Date"
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msgstr ""
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#: models.py:510 views/staff.py:390
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msgid "Comment"
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msgstr ""
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#: models.py:516
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msgid "Public"
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msgstr ""
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#: models.py:519
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msgid ""
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"Public tickets are viewable by the submitter and all staff, but non-public "
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"tickets can only be seen by staff."
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msgstr ""
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#: models.py:527 models.py:922 models.py:1125 views/staff.py:1008
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#: views/staff.py:1014 views/staff.py:1020 views/staff.py:1026
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msgid "User"
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msgstr ""
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#: models.py:531 templates/helpdesk/ticket.html:135
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msgid "New Status"
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msgstr ""
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#: models.py:535
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msgid "If the status was changed, what was it changed to?"
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msgstr ""
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#: models.py:542 models.py:566 models.py:628
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msgid "Follow-up"
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msgstr ""
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#: models.py:543
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msgid "Follow-ups"
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msgstr ""
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#: models.py:570 models.py:1285
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msgid "Field"
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msgstr ""
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#: models.py:575
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msgid "Old Value"
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msgstr ""
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#: models.py:581
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msgid "New Value"
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msgstr ""
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#: models.py:589
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msgid "removed"
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msgstr ""
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#: models.py:591
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#, python-format
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msgid "set to %s"
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msgstr ""
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#: models.py:593
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#, python-format
|
|
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
|
msgstr ""
|
|
|
|
#: models.py:600
|
|
msgid "Ticket change"
|
|
msgstr ""
|
|
|
|
#: models.py:601
|
|
msgid "Ticket changes"
|
|
msgstr ""
|
|
|
|
#: models.py:632
|
|
msgid "File"
|
|
msgstr ""
|
|
|
|
#: models.py:637
|
|
msgid "Filename"
|
|
msgstr ""
|
|
|
|
#: models.py:642
|
|
msgid "MIME Type"
|
|
msgstr ""
|
|
|
|
#: models.py:647
|
|
msgid "Size"
|
|
msgstr ""
|
|
|
|
#: models.py:648
|
|
msgid "Size of this file in bytes"
|
|
msgstr ""
|
|
|
|
#: models.py:665
|
|
msgid "Attachment"
|
|
msgstr ""
|
|
|
|
#: models.py:666
|
|
msgid "Attachments"
|
|
msgstr ""
|
|
|
|
#: models.py:685
|
|
msgid ""
|
|
"Leave blank to allow this reply to be used for all queues, or select those "
|
|
"queues you wish to limit this reply to."
|
|
msgstr ""
|
|
|
|
#: models.py:690 models.py:733 models.py:1042
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Name"
|
|
msgstr ""
|
|
|
|
#: models.py:692
|
|
msgid ""
|
|
"Only used to assist users with selecting a reply - not shown to the user."
|
|
msgstr ""
|
|
|
|
#: models.py:697
|
|
msgid "Body"
|
|
msgstr ""
|
|
|
|
#: models.py:698
|
|
msgid ""
|
|
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
|
|
"queue }} - The queue; and {{ user }} - the current user."
|
|
msgstr ""
|
|
|
|
#: models.py:705
|
|
msgid "Pre-set reply"
|
|
msgstr ""
|
|
|
|
#: models.py:706
|
|
msgid "Pre-set replies"
|
|
msgstr ""
|
|
|
|
#: models.py:727
|
|
msgid ""
|
|
"Leave blank for this exclusion to be applied to all queues, or select those "
|
|
"queues you wish to exclude with this entry."
|
|
msgstr ""
|
|
|
|
#: models.py:739
|
|
msgid "Date on which escalation should not happen"
|
|
msgstr ""
|
|
|
|
#: models.py:746
|
|
msgid "Escalation exclusion"
|
|
msgstr ""
|
|
|
|
#: models.py:747
|
|
msgid "Escalation exclusions"
|
|
msgstr ""
|
|
|
|
#: models.py:760
|
|
msgid "Template Name"
|
|
msgstr ""
|
|
|
|
#: models.py:765
|
|
msgid "Subject"
|
|
msgstr ""
|
|
|
|
#: models.py:767
|
|
msgid ""
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
|
|
" available as in plain_text, below."
|
|
msgstr ""
|
|
|
|
#: models.py:773
|
|
msgid "Heading"
|
|
msgstr ""
|
|
|
|
#: models.py:775
|
|
msgid ""
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same"
|
|
" context is available as in plain_text, below."
|
|
msgstr ""
|
|
|
|
#: models.py:781
|
|
msgid "Plain Text"
|
|
msgstr ""
|
|
|
|
#: models.py:782
|
|
msgid ""
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
|
msgstr ""
|
|
|
|
#: models.py:788
|
|
msgid "HTML"
|
|
msgstr ""
|
|
|
|
#: models.py:789
|
|
msgid "The same context is available here as in plain_text, above."
|
|
msgstr ""
|
|
|
|
#: models.py:798
|
|
msgid "Locale of this template."
|
|
msgstr ""
|
|
|
|
#: models.py:806
|
|
msgid "e-mail template"
|
|
msgstr ""
|
|
|
|
#: models.py:807
|
|
msgid "e-mail templates"
|
|
msgstr ""
|
|
|
|
#: models.py:834
|
|
msgid "Knowledge base category"
|
|
msgstr ""
|
|
|
|
#: models.py:835
|
|
msgid "Knowledge base categories"
|
|
msgstr ""
|
|
|
|
#: models.py:849 templates/helpdesk/kb_index.html:11
|
|
#: templates/helpdesk/public_homepage.html:11
|
|
msgid "Category"
|
|
msgstr ""
|
|
|
|
#: models.py:858
|
|
msgid "Question"
|
|
msgstr ""
|
|
|
|
#: models.py:862
|
|
msgid "Answer"
|
|
msgstr ""
|
|
|
|
#: models.py:866
|
|
msgid "Votes"
|
|
msgstr ""
|
|
|
|
#: models.py:867
|
|
msgid "Total number of votes cast for this item"
|
|
msgstr ""
|
|
|
|
#: models.py:872
|
|
msgid "Positive Votes"
|
|
msgstr ""
|
|
|
|
#: models.py:873
|
|
msgid "Number of votes for this item which were POSITIVE."
|
|
msgstr ""
|
|
|
|
#: models.py:878
|
|
msgid "Last Updated"
|
|
msgstr ""
|
|
|
|
#: models.py:879
|
|
msgid "The date on which this question was most recently changed."
|
|
msgstr ""
|
|
|
|
#: models.py:893
|
|
msgid "Unrated"
|
|
msgstr ""
|
|
|
|
#: models.py:901
|
|
msgid "Knowledge base item"
|
|
msgstr ""
|
|
|
|
#: models.py:902
|
|
msgid "Knowledge base items"
|
|
msgstr ""
|
|
|
|
#: models.py:926 templates/helpdesk/ticket_list.html:170
|
|
msgid "Query Name"
|
|
msgstr ""
|
|
|
|
#: models.py:928
|
|
msgid "User-provided name for this query"
|
|
msgstr ""
|
|
|
|
#: models.py:932
|
|
msgid "Shared With Other Users?"
|
|
msgstr ""
|
|
|
|
#: models.py:935
|
|
msgid "Should other users see this query?"
|
|
msgstr ""
|
|
|
|
#: models.py:939
|
|
msgid "Search Query"
|
|
msgstr ""
|
|
|
|
#: models.py:940
|
|
msgid "Pickled query object. Be wary changing this."
|
|
msgstr ""
|
|
|
|
#: models.py:950
|
|
msgid "Saved search"
|
|
msgstr ""
|
|
|
|
#: models.py:951
|
|
msgid "Saved searches"
|
|
msgstr ""
|
|
|
|
#: models.py:966
|
|
msgid "Settings Dictionary"
|
|
msgstr ""
|
|
|
|
#: models.py:967
|
|
msgid ""
|
|
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
|
"not change this field via the admin."
|
|
msgstr ""
|
|
|
|
#: models.py:993
|
|
msgid "User Setting"
|
|
msgstr ""
|
|
|
|
#: models.py:994 templates/helpdesk/navigation.html:37
|
|
#: templates/helpdesk/user_settings.html:6
|
|
msgid "User Settings"
|
|
msgstr ""
|
|
|
|
#: models.py:1036
|
|
msgid ""
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
|
"queues you wish to ignore this e-mail for."
|
|
msgstr ""
|
|
|
|
#: models.py:1048
|
|
msgid "Date on which this e-mail address was added"
|
|
msgstr ""
|
|
|
|
#: models.py:1056
|
|
msgid ""
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
|
"postmaster@*."
|
|
msgstr ""
|
|
|
|
#: models.py:1061
|
|
msgid "Save Emails in Mailbox?"
|
|
msgstr ""
|
|
|
|
#: models.py:1064
|
|
msgid ""
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
|
"unticked, emails from this address will be deleted."
|
|
msgstr ""
|
|
|
|
#: models.py:1101
|
|
msgid "Ignored e-mail address"
|
|
msgstr ""
|
|
|
|
#: models.py:1102
|
|
msgid "Ignored e-mail addresses"
|
|
msgstr ""
|
|
|
|
#: models.py:1124
|
|
msgid "User who wishes to receive updates for this ticket."
|
|
msgstr ""
|
|
|
|
#: models.py:1132
|
|
msgid "For non-user followers, enter their e-mail address"
|
|
msgstr ""
|
|
|
|
#: models.py:1136
|
|
msgid "Can View Ticket?"
|
|
msgstr ""
|
|
|
|
#: models.py:1138
|
|
msgid "Can this CC login to view the ticket details?"
|
|
msgstr ""
|
|
|
|
#: models.py:1142
|
|
msgid "Can Update Ticket?"
|
|
msgstr ""
|
|
|
|
#: models.py:1144
|
|
msgid "Can this CC login and update the ticket?"
|
|
msgstr ""
|
|
|
|
#: models.py:1175
|
|
msgid "Field Name"
|
|
msgstr ""
|
|
|
|
#: models.py:1176
|
|
msgid ""
|
|
"As used in the database and behind the scenes. Must be unique and consist of"
|
|
" only lowercase letters with no punctuation."
|
|
msgstr ""
|
|
|
|
#: models.py:1181
|
|
msgid "Label"
|
|
msgstr ""
|
|
|
|
#: models.py:1183
|
|
msgid "The display label for this field"
|
|
msgstr ""
|
|
|
|
#: models.py:1187
|
|
msgid "Help Text"
|
|
msgstr ""
|
|
|
|
#: models.py:1188
|
|
msgid "Shown to the user when editing the ticket"
|
|
msgstr ""
|
|
|
|
#: models.py:1194
|
|
msgid "Character (single line)"
|
|
msgstr ""
|
|
|
|
#: models.py:1195
|
|
msgid "Text (multi-line)"
|
|
msgstr ""
|
|
|
|
#: models.py:1196
|
|
msgid "Integer"
|
|
msgstr ""
|
|
|
|
#: models.py:1197
|
|
msgid "Decimal"
|
|
msgstr ""
|
|
|
|
#: models.py:1198
|
|
msgid "List"
|
|
msgstr ""
|
|
|
|
#: models.py:1199
|
|
msgid "Boolean (checkbox yes/no)"
|
|
msgstr ""
|
|
|
|
#: models.py:1201
|
|
msgid "Time"
|
|
msgstr ""
|
|
|
|
#: models.py:1202
|
|
msgid "Date & Time"
|
|
msgstr ""
|
|
|
|
#: models.py:1204
|
|
msgid "URL"
|
|
msgstr ""
|
|
|
|
#: models.py:1205
|
|
msgid "IP Address"
|
|
msgstr ""
|
|
|
|
#: models.py:1210
|
|
msgid "Data Type"
|
|
msgstr ""
|
|
|
|
#: models.py:1212
|
|
msgid "Allows you to restrict the data entered into this field"
|
|
msgstr ""
|
|
|
|
#: models.py:1217
|
|
msgid "Maximum Length (characters)"
|
|
msgstr ""
|
|
|
|
#: models.py:1223
|
|
msgid "Decimal Places"
|
|
msgstr ""
|
|
|
|
#: models.py:1224
|
|
msgid "Only used for decimal fields"
|
|
msgstr ""
|
|
|
|
#: models.py:1230
|
|
msgid "Add empty first choice to List?"
|
|
msgstr ""
|
|
|
|
#: models.py:1232
|
|
msgid ""
|
|
"Only for List: adds an empty first entry to the choices list, which enforces"
|
|
" that the user makes an active choice."
|
|
msgstr ""
|
|
|
|
#: models.py:1236
|
|
msgid "List Values"
|
|
msgstr ""
|
|
|
|
#: models.py:1237
|
|
msgid "For list fields only. Enter one option per line."
|
|
msgstr ""
|
|
|
|
#: models.py:1243
|
|
msgid "Ordering"
|
|
msgstr ""
|
|
|
|
#: models.py:1244
|
|
msgid "Lower numbers are displayed first; higher numbers are listed later"
|
|
msgstr ""
|
|
|
|
#: models.py:1258
|
|
msgid "Required?"
|
|
msgstr ""
|
|
|
|
#: models.py:1259
|
|
msgid "Does the user have to enter a value for this field?"
|
|
msgstr ""
|
|
|
|
#: models.py:1263
|
|
msgid "Staff Only?"
|
|
msgstr ""
|
|
|
|
#: models.py:1264
|
|
msgid ""
|
|
"If this is ticked, then the public submission form will NOT show this field"
|
|
msgstr ""
|
|
|
|
#: models.py:1273
|
|
msgid "Custom field"
|
|
msgstr ""
|
|
|
|
#: models.py:1274
|
|
msgid "Custom fields"
|
|
msgstr ""
|
|
|
|
#: models.py:1297
|
|
msgid "Ticket custom field value"
|
|
msgstr ""
|
|
|
|
#: models.py:1298
|
|
msgid "Ticket custom field values"
|
|
msgstr ""
|
|
|
|
#: models.py:1315
|
|
msgid "Depends On Ticket"
|
|
msgstr ""
|
|
|
|
#: models.py:1324
|
|
msgid "Ticket dependency"
|
|
msgstr ""
|
|
|
|
#: models.py:1325
|
|
msgid "Ticket dependencies"
|
|
msgstr ""
|
|
|
|
#: management/commands/create_usersettings.py:25
|
|
msgid ""
|
|
"Check for user without django-helpdesk UserSettings and create settings if "
|
|
"required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to "
|
|
"suit your situation."
|
|
msgstr ""
|
|
|
|
#: management/commands/escalate_tickets.py:148
|
|
#, python-format
|
|
msgid "Ticket escalated after %s days"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:158
|
|
msgid "Created from e-mail"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:162
|
|
msgid "Unknown Sender"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:216
|
|
msgid ""
|
|
"No plain-text email body available. Please see attachment "
|
|
"email_html_body.html."
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:220
|
|
msgid "email_html_body.html"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:263
|
|
#, python-format
|
|
msgid "E-Mail Received from %(sender_email)s"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:271
|
|
#, python-format
|
|
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:329
|
|
msgid " (Reopened)"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:331
|
|
msgid " (Updated)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/attribution.html:2
|
|
msgid ""
|
|
"<a href='https://github.com/rossp/django-helpdesk'>django-helpdesk</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:10
|
|
msgid "Powered by django-helpdesk"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:20 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:24 templates/helpdesk/rss_list.html:31
|
|
msgid "My Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:21
|
|
msgid "All Recent Activity"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:22 templates/helpdesk/dashboard.html:99
|
|
#: templates/helpdesk/rss_list.html:15
|
|
msgid "Unassigned Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:52 templates/helpdesk/public_base.html:6
|
|
#: templates/helpdesk/public_base.html:18
|
|
msgid "Helpdesk"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:62 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
|
#: templates/helpdesk/rss_list.html:30 templates/helpdesk/rss_list.html:31
|
|
msgid "RSS Icon"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:62 templates/helpdesk/rss_list.html:2
|
|
#: templates/helpdesk/rss_list.html.py:4
|
|
msgid "RSS Feeds"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:63
|
|
msgid "API"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:64 templates/helpdesk/system_settings.html:6
|
|
msgid "System Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
|
#: templates/helpdesk/ticket_list.html:146
|
|
msgid "Delete Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:6
|
|
msgid "Delete Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:8
|
|
#, python-format
|
|
msgid ""
|
|
"Are you sure you want to delete this saved filter "
|
|
"(<em>%(query_title)s</em>)? To re-create it, you will need to manually re-"
|
|
"filter your ticket listing."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
|
msgid ""
|
|
"You have shared this query, so other users may be using it. If you delete "
|
|
"it, they will have to manually create their own query."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:14
|
|
#: templates/helpdesk/delete_ticket.html:10
|
|
msgid "No, Don't Delete It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:16
|
|
#: templates/helpdesk/delete_ticket.html:12
|
|
msgid "Yes - Delete It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:3
|
|
msgid "Create Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:10
|
|
#: templates/helpdesk/navigation.html:65 templates/helpdesk/navigation.html:68
|
|
#: templates/helpdesk/public_homepage.html:27
|
|
msgid "Submit a Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:11
|
|
#: templates/helpdesk/edit_ticket.html:11
|
|
msgid "Unless otherwise stated, all fields are required."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:11
|
|
#: templates/helpdesk/edit_ticket.html:11
|
|
#: templates/helpdesk/public_homepage.html:28
|
|
msgid "Please provide as descriptive a title and description as possible."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:30
|
|
#: templates/helpdesk/public_homepage.html:55
|
|
msgid "Submit Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:2
|
|
msgid "Helpdesk Dashboard"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:9
|
|
msgid ""
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see tickets "
|
|
"submitted by you, tickets you are working on, and those tickets that have no"
|
|
" owner."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:14
|
|
msgid "Helpdesk Summary"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:36
|
|
msgid "Current Ticket Stats"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:37
|
|
msgid "Average number of days until ticket is closed (all tickets): "
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:38
|
|
msgid ""
|
|
"Average number of days until ticket is closed (tickets opened in last 60 "
|
|
"days): "
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:39
|
|
msgid "Click"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:39
|
|
msgid "for detailed average by month."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:40
|
|
msgid "Distribution of open tickets, grouped by time period:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:41
|
|
msgid "Days since opened"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:41
|
|
msgid "Number of open tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:57
|
|
msgid "All Tickets submitted by you"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78
|
|
#: templates/helpdesk/dashboard.html:100 templates/helpdesk/dashboard.html:124
|
|
#: templates/helpdesk/ticket_list.html:225
|
|
msgid "Pr"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:58 templates/helpdesk/dashboard.html:78
|
|
#: templates/helpdesk/dashboard.html:124
|
|
msgid "Last Update"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:77
|
|
msgid "Open Tickets assigned to you (you are working on this ticket)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:92
|
|
msgid "You have no tickets assigned to you."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:99
|
|
msgid "(pick up a ticket if you start to work on it)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:110
|
|
#: templates/helpdesk/ticket_desc_table.html:38
|
|
msgid "Take"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:110
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
#: templates/helpdesk/email_ignore_list.html:23
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
#: templates/helpdesk/ticket_cc_list.html:23
|
|
#: templates/helpdesk/ticket_list.html:262
|
|
msgid "Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:114
|
|
msgid "There are no unassigned tickets."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:123
|
|
msgid "Closed & resolved Tickets you used to work on"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/delete_ticket.html:3
|
|
#: templates/helpdesk/delete_ticket.html:6
|
|
msgid "Delete Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/delete_ticket.html:8
|
|
#, python-format
|
|
msgid ""
|
|
"Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All"
|
|
" traces of the ticket, including followups, attachments, and updates will be"
|
|
" irreversibly removed."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:3
|
|
msgid "Edit Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:9
|
|
msgid "Edit a Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:13
|
|
msgid "Note"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:13
|
|
msgid ""
|
|
"Editing a ticket does <em>not</em> send an e-mail to the ticket owner or "
|
|
"submitter. No new details should be entered, this form should only be used "
|
|
"to fix incorrect details or clean up the submission."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:33
|
|
msgid "Save Changes"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:3
|
|
#: templates/helpdesk/email_ignore_add.html:6
|
|
#: templates/helpdesk/email_ignore_add.html:23
|
|
msgid "Ignore E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:8
|
|
msgid ""
|
|
"To ignore an e-mail address and prevent any emails from that address "
|
|
"creating tickets automatically, enter the e-mail address below."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:10
|
|
msgid ""
|
|
"You can either enter a whole e-mail address such as "
|
|
"<em>email@domain.com</em> or a portion of an e-mail address with a wildcard,"
|
|
" such as <em>*@domain.com</em> or <em>user@*</em>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:3
|
|
msgid "Delete Ignored E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:6
|
|
msgid "Un-Ignore E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:8
|
|
#, python-format
|
|
msgid ""
|
|
"Are you sure you wish to stop removing this email address "
|
|
"(<em>%(email_address)s</em>) and allow their e-mails to automatically create"
|
|
" tickets in your system? You can re-add this e-mail address at any time."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:10
|
|
msgid "Keep Ignoring It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:12
|
|
msgid "Stop Ignoring It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:3
|
|
#: templates/helpdesk/email_ignore_list.html:12
|
|
msgid "Ignored E-Mail Addresses"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
|
"\n"
|
|
"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Date Added"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Keep in mailbox?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:21
|
|
#: templates/helpdesk/ticket_list.html:260
|
|
msgid "All"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:22
|
|
msgid "Keep"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:29
|
|
msgid ""
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
|
"from that address will be deleted permanently."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:2
|
|
msgid "Edit followup"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:9
|
|
msgid "Edit FollowUp"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:14
|
|
msgid "Reassign ticket:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:16
|
|
msgid "Title:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:18
|
|
msgid "Comment:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:4
|
|
#: templates/helpdesk/kb_category.html:12
|
|
#, python-format
|
|
msgid "Knowledgebase Category: %(kbcat)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:6
|
|
#, python-format
|
|
msgid "You are viewing all items in the %(kbcat)s category."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:13
|
|
msgid "Article"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:21
|
|
#: templates/helpdesk/navigation.html:71
|
|
msgid "Knowledgebase"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:6
|
|
msgid ""
|
|
"We have listed a number of knowledgebase articles for your perusal in the "
|
|
"following categories. Please check to see if any of these articles address "
|
|
"your problem prior to opening a support ticket."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:10
|
|
#: templates/helpdesk/public_homepage.html:10
|
|
msgid "Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:4
|
|
#, python-format
|
|
msgid "Knowledgebase: %(item)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:16
|
|
#, python-format
|
|
msgid ""
|
|
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
|
|
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
|
|
"articles</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:18
|
|
msgid "Feedback"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:20
|
|
msgid ""
|
|
"We give our users an opportunity to vote for items that they believe have "
|
|
"helped them out, in order for us to better serve future customers. We would "
|
|
"appreciate your feedback on this article. Did you find it useful?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:23
|
|
msgid "This article was useful to me"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:24
|
|
msgid "This article was <strong>not</strong> useful to me"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:27
|
|
msgid "The results of voting by other readers of this article are below:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:30
|
|
#, python-format
|
|
msgid "Recommendations: %(recommendations)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:31
|
|
#, python-format
|
|
msgid "Votes: %(votes)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:32
|
|
#, python-format
|
|
msgid "Overall Rating: %(score)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:16 templates/helpdesk/navigation.html:64
|
|
msgid "Dashboard"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:18
|
|
msgid "New Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:19
|
|
msgid "Stats"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:24
|
|
msgid "Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:39
|
|
msgid "Change password"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:50
|
|
msgid "Search..."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:50
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:73
|
|
msgid "Logout"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:73
|
|
msgid "Log In"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_change_language.html:2
|
|
#: templates/helpdesk/public_homepage.html:73
|
|
#: templates/helpdesk/public_view_form.html:4
|
|
#: templates/helpdesk/public_view_ticket.html:2
|
|
msgid "View a Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_change_language.html:5
|
|
msgid "Change the display language"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:6
|
|
msgid "Knowledgebase Articles"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:28
|
|
msgid "All fields are required."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:66
|
|
msgid "Please use button at upper right to login first."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:82
|
|
#: templates/helpdesk/public_view_form.html:15
|
|
msgid "Your E-mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:86
|
|
#: templates/helpdesk/public_view_form.html:19
|
|
msgid "View Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:4
|
|
msgid "Unable To Open Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:5
|
|
msgid "Sorry, but there has been an error trying to submit your ticket."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:6
|
|
msgid ""
|
|
"Our system has marked your submission as <strong>spam</strong>, so we are "
|
|
"unable to save it. If this is not spam, please press back and re-type your "
|
|
"message. Be careful to avoid sounding 'spammy', and if you have heaps of "
|
|
"links please try removing them if possible."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:7
|
|
msgid ""
|
|
"We are sorry for any inconvenience, however this check is required to avoid "
|
|
"our helpdesk resources being overloaded by spammers."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_form.html:8
|
|
msgid "Error:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:9
|
|
#, python-format
|
|
msgid "Queue: %(queue_name)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:13
|
|
#: templates/helpdesk/ticket_desc_table.html:32
|
|
msgid "Submitted On"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:35
|
|
msgid "Tags"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:48
|
|
#: templates/helpdesk/ticket_desc_table.html:26
|
|
msgid "Accept"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:48
|
|
#: templates/helpdesk/ticket_desc_table.html:26
|
|
msgid "Accept and Close"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:57
|
|
#: templates/helpdesk/ticket.html:66
|
|
msgid "Follow-Ups"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:65
|
|
#: templates/helpdesk/ticket.html:100
|
|
#, python-format
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:3
|
|
#: templates/helpdesk/report_index.html:6
|
|
#: templates/helpdesk/report_output.html:3
|
|
#: templates/helpdesk/report_output.html:16
|
|
msgid "Reports & Statistics"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:9
|
|
msgid "You haven't created any tickets yet, so you cannot run any reports."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:13
|
|
msgid "Reports By User"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:15
|
|
#: templates/helpdesk/report_index.html:24
|
|
msgid "by Priority"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:16
|
|
msgid "by Queue"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:17
|
|
#: templates/helpdesk/report_index.html:25
|
|
msgid "by Status"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:18
|
|
#: templates/helpdesk/report_index.html:26
|
|
msgid "by Month"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:22
|
|
msgid "Reports By Queue"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:27 views/staff.py:1049
|
|
msgid "Days until ticket closed by Month"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:19
|
|
msgid ""
|
|
"You can run this query on filtered data by using one of your saved queries."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:21
|
|
msgid "Select Query:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:26
|
|
msgid "Filter Report"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:29
|
|
msgid ""
|
|
"Want to filter this report to just show a subset of data? Go to the Ticket "
|
|
"List, filter your query, and save your query."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:6
|
|
msgid ""
|
|
"The following RSS feeds are available for you to monitor using your "
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:10
|
|
msgid ""
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
|
"opened for you"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:12
|
|
msgid "Latest Activity"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:13
|
|
msgid ""
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
|
"attachments, and more"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:16
|
|
msgid ""
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
|
"the public via the web or via e-mail"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:19
|
|
msgid ""
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
|
"new tickets coming into that queue."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:23
|
|
msgid "Per-Queue Feeds"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:24
|
|
msgid "All Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:30
|
|
msgid "Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:3
|
|
msgid "Change System Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:8
|
|
msgid "The following items can be maintained by you or other superusers:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:11
|
|
msgid "E-Mail Ignore list"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:12
|
|
msgid "Maintain Queues"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:13
|
|
msgid "Maintain Pre-Set Replies"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:14
|
|
msgid "Maintain Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:15
|
|
msgid "Maintain Knowledgebase Items"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:16
|
|
msgid "Maintain E-Mail Templates"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:17
|
|
msgid "Maintain Users"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:2
|
|
msgid "View Ticket Details"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:34
|
|
msgid "Attach another File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:200
|
|
msgid "Add Another File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:73 templates/helpdesk/ticket.html.py:86
|
|
msgid "Private"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:119
|
|
msgid "Respond to this ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:126
|
|
msgid "Use a Pre-set Reply"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:126 templates/helpdesk/ticket.html.py:166
|
|
msgid "(Optional)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:128
|
|
msgid ""
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
|
"modify the pre-set reply to your liking before saving this update."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:131
|
|
msgid "Comment / Resolution"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:133
|
|
msgid ""
|
|
"You can insert ticket and queue details in your message. For more "
|
|
"information, see the <a href='../../help/context/'>context help page</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:136
|
|
msgid ""
|
|
"This ticket cannot be resolved or closed until the tickets it depends on are"
|
|
" resolved."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:166
|
|
msgid "Is this update public?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:168
|
|
msgid ""
|
|
"If this is public, the submitter will be e-mailed your comment or "
|
|
"resolution."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:172
|
|
msgid "Change Further Details »"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:181 templates/helpdesk/ticket_list.html:68
|
|
#: templates/helpdesk/ticket_list.html:97
|
|
#: templates/helpdesk/ticket_list.html:225
|
|
msgid "Owner"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:182
|
|
msgid "Unassign"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:193
|
|
msgid "Attach File(s) »"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:199
|
|
msgid "Attach a File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:207
|
|
msgid "Update This Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:3
|
|
msgid "Add Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:21
|
|
msgid "Save Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:3
|
|
msgid "Delete Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:11
|
|
#: templates/helpdesk/ticket_dependency_del.html:11
|
|
msgid "Don't Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:13
|
|
#: templates/helpdesk/ticket_dependency_del.html:13
|
|
msgid "Yes, Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:3
|
|
msgid "Ticket CC Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ticket CC Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
|
|
"\n"
|
|
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:14
|
|
msgid "Ticket CC List"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "View?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "Update?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:29
|
|
#, python-format
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:3
|
|
msgid "Add Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket Dependency</h2>\n"
|
|
"\n"
|
|
"<p>Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:21
|
|
msgid "Save Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_del.html:3
|
|
msgid "Delete Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_del.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket Dependency</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to remove the dependency on this ticket?</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:7
|
|
msgid "Unhold"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:7
|
|
msgid "Hold"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:9
|
|
#, python-format
|
|
msgid "Queue: %(queue)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:37
|
|
msgid "Assigned To"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:43
|
|
msgid "Ignore"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:52
|
|
msgid "Copies To"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:53
|
|
msgid "Manage"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:53
|
|
msgid ""
|
|
"Click here to add / remove people who should receive an e-mail whenever this"
|
|
" ticket is updated."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:53
|
|
msgid "Subscribe"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:53
|
|
msgid ""
|
|
"Click here to subscribe yourself to this ticket, if you want to receive an "
|
|
"e-mail whenever this ticket is updated."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:57
|
|
msgid "Dependencies"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:59
|
|
msgid ""
|
|
"This ticket cannot be resolved until the following ticket(s) are resolved"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:60
|
|
msgid "Remove Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:63
|
|
msgid "This ticket has no dependencies."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:65
|
|
msgid "Add Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:65
|
|
msgid ""
|
|
"Click on 'Add Dependency', if you want to make this ticket dependent on "
|
|
"another ticket. A ticket may not be closed until all tickets it depends on "
|
|
"are closed."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:59
|
|
msgid "Change Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:67
|
|
#: templates/helpdesk/ticket_list.html:79
|
|
msgid "Sorting"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:71
|
|
#: templates/helpdesk/ticket_list.html:139
|
|
msgid "Keywords"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:72
|
|
msgid "Date Range"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:100
|
|
msgid "Reverse"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:102
|
|
msgid "Ordering applied to tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:107
|
|
msgid "Owner(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:111
|
|
msgid "(ME)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:115
|
|
msgid "Ctrl-Click to select multiple options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:120
|
|
msgid "Queue(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:121
|
|
#: templates/helpdesk/ticket_list.html:127
|
|
msgid "Ctrl-click to select multiple options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:126
|
|
msgid "Status(es)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:132
|
|
msgid "Date (From)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:133
|
|
msgid "Date (To)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:134
|
|
msgid "Use YYYY-MM-DD date format, eg 2011-05-29"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:140
|
|
msgid ""
|
|
"Keywords are case-insensitive, and will be looked for in the title, body and"
|
|
" submitter fields."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:144
|
|
msgid "Apply Filter"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:146
|
|
#, python-format
|
|
msgid "You are currently viewing saved query <strong>\"%(query_name)s\"</strong>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:149
|
|
#, python-format
|
|
msgid ""
|
|
"<a href='../reports/?saved_query=%(query_id)s'>Run a report</a> on this "
|
|
"query to see stats and charts for the data listed below."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:162
|
|
#: templates/helpdesk/ticket_list.html:181
|
|
msgid "Save Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:172
|
|
msgid ""
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
|
"query, other users will see this name, so choose something clear and "
|
|
"descriptive!"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:174
|
|
msgid "Shared?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:175
|
|
msgid "Yes, share this query with other users."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:176
|
|
msgid ""
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
|
"users."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:195
|
|
msgid "Use Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:202
|
|
msgid "Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:207
|
|
msgid "Run Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:240
|
|
msgid "No Tickets Match Your Selection"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:247
|
|
msgid "Previous"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:251
|
|
#, python-format
|
|
msgid "Page %(ticket_num)s of %(num_pages)s."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:255
|
|
msgid "Next"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:260
|
|
msgid "Select:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:260
|
|
msgid "None"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:260
|
|
msgid "Inverse"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:262
|
|
msgid "With Selected Tickets:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:262
|
|
msgid "Take (Assign to me)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:262
|
|
msgid "Close"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:262
|
|
msgid "Close (Don't Send E-Mail)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:262
|
|
msgid "Close (Send E-Mail)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:262
|
|
msgid "Assign To"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:262
|
|
msgid "Nobody (Unassign)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:3
|
|
msgid "Change User Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:8
|
|
msgid ""
|
|
"Use the following options to change the way your helpdesk system works for "
|
|
"you. These settings do not impact any other user."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:14
|
|
msgid "Save Options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/logged_out.html:2
|
|
msgid "Logged Out"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/logged_out.html:4
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Logged Out</h2>\n"
|
|
"\n"
|
|
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
|
|
"\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:2
|
|
msgid "Helpdesk Login"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:14
|
|
msgid "To log in simply enter your username and password below."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:17
|
|
msgid "Your username and password didn't match. Please try again."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:20
|
|
msgid "Login"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:39
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:44
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:50
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:55
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:102
|
|
msgid "Helpdesk: Unassigned Tickets"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:103
|
|
msgid "Unassigned Open and Reopened tickets"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:128
|
|
msgid "Helpdesk: Recent Followups"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:129
|
|
msgid ""
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
|
"resolutions"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:144
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:149
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
|
msgstr ""
|
|
|
|
#: views/public.py:89
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
|
msgstr ""
|
|
|
|
#: views/public.py:107
|
|
msgid "Submitter accepted resolution and closed ticket"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:235
|
|
msgid "Accepted resolution and closed ticket"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:369
|
|
#, python-format
|
|
msgid "Assigned to %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:392
|
|
msgid "Updated"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:577
|
|
#, python-format
|
|
msgid "Assigned to %(username)s in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:582
|
|
msgid "Unassigned in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:587 views/staff.py:592
|
|
msgid "Closed in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:806
|
|
msgid ""
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
|
"By switching to a different database system you will gain better searching! "
|
|
"For more information, read the <a "
|
|
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
|
"matching\">Django Documentation on string matching in SQLite</a>."
|
|
msgstr ""
|
|
|
|
#: views/staff.py:910
|
|
msgid "Ticket taken off hold"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:913
|
|
msgid "Ticket placed on hold"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:1007
|
|
msgid "User by Priority"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:1013
|
|
msgid "User by Queue"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:1019
|
|
msgid "User by Status"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:1025
|
|
msgid "User by Month"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:1031
|
|
msgid "Queue by Priority"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:1037
|
|
msgid "Queue by Status"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:1043
|
|
msgid "Queue by Month"
|
|
msgstr ""
|