mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-10-05 09:52:16 +02:00
267 lines
9.1 KiB
Python
267 lines
9.1 KiB
Python
"""
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django-helpdesk - A Django powered ticket tracker for small enterprise.
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(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
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urls.py - Mapping of URL's to our various views. Note we always used NAMED
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views for simplicity in linking later on.
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"""
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from django.contrib.auth import views as auth_views
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from django.contrib.auth.decorators import login_required
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from django.urls import include, path, re_path
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from django.views.generic import TemplateView
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from helpdesk import settings as helpdesk_settings
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from helpdesk.decorators import helpdesk_staff_member_required, protect_view
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from helpdesk.views import feeds, login, public, staff
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from helpdesk.views.api import CreateUserView, FollowUpAttachmentViewSet, FollowUpViewSet, TicketViewSet, UserTicketViewSet
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from rest_framework.routers import DefaultRouter
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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from helpdesk.views import kb
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try:
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# TODO: why is it imported? due to some side-effect or by mistake?
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import helpdesk.tasks # NOQA
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except ImportError:
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pass
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class DirectTemplateView(TemplateView):
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extra_context = None
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def get_context_data(self, **kwargs):
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context = super(self.__class__, self).get_context_data(**kwargs)
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if self.extra_context is not None:
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for key, value in self.extra_context.items():
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if callable(value):
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context[key] = value()
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else:
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context[key] = value
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return context
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app_name = "helpdesk"
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base64_pattern = r"(?:[A-Za-z0-9+/]{4})*(?:[A-Za-z0-9+/]{2}==|[A-Za-z0-9+/]{3}=)?$"
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urlpatterns = [
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path("dashboard/", staff.dashboard, name="dashboard"),
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path("tickets/", staff.ticket_list, name="list"),
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path("tickets/update/", staff.mass_update, name="mass_update"),
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path("tickets/merge", staff.merge_tickets, name="merge_tickets"),
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path("tickets/<int:ticket_id>/", staff.view_ticket, name="view"),
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path(
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"tickets/<int:ticket_id>/followup_edit/<int:followup_id>/",
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staff.followup_edit,
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name="followup_edit",
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),
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path(
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"tickets/<int:ticket_id>/followup_delete/<int:followup_id>/",
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staff.followup_delete,
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name="followup_delete",
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),
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path("tickets/<int:ticket_id>/edit/", staff.edit_ticket, name="edit"),
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path("tickets/<int:ticket_id>/update/",
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staff.update_ticket_view, name="update"),
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path("tickets/<int:ticket_id>/delete/",
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staff.delete_ticket, name="delete"),
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path("tickets/<int:ticket_id>/hold/", staff.hold_ticket, name="hold"),
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path("tickets/<int:ticket_id>/unhold/",
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staff.unhold_ticket, name="unhold"),
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path("tickets/<int:ticket_id>/cc/", staff.ticket_cc, name="ticket_cc"),
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path("tickets/<int:ticket_id>/cc/add/",
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staff.ticket_cc_add, name="ticket_cc_add"),
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path(
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"tickets/<int:ticket_id>/cc/delete/<int:cc_id>/",
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staff.ticket_cc_del,
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name="ticket_cc_del",
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),
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path(
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"tickets/<int:ticket_id>/dependency/add/",
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staff.ticket_dependency_add,
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name="ticket_dependency_add",
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),
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path(
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"tickets/<int:ticket_id>/dependency/delete/<int:dependency_id>/",
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staff.ticket_dependency_del,
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name="ticket_dependency_del",
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),
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path(
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"tickets/<int:ticket_id>/attachment_delete/<int:attachment_id>/",
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staff.attachment_del,
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name="attachment_del",
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),
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path(
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"tickets/<int:ticket_id>/checklists/<int:checklist_id>/",
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staff.edit_ticket_checklist,
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name="edit_ticket_checklist"
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),
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path(
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"tickets/<int:ticket_id>/checklists/<int:checklist_id>/delete/",
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staff.delete_ticket_checklist,
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name="delete_ticket_checklist"
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),
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re_path(r"^raw/(?P<type>\w+)/$", staff.raw_details, name="raw"),
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path("rss/", staff.rss_list, name="rss_index"),
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path("reports/", staff.report_index, name="report_index"),
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re_path(r"^reports/(?P<report>\w+)/$",
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staff.run_report, name="run_report"),
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path("save_query/", staff.save_query, name="savequery"),
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path("delete_query/<int:id>/", staff.delete_saved_query, name="delete_query"),
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path("settings/", staff.EditUserSettingsView.as_view(), name="user_settings"),
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path("ignore/", staff.email_ignore, name="email_ignore"),
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path("ignore/add/", staff.email_ignore_add, name="email_ignore_add"),
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path("ignore/delete/<int:id>/",
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staff.email_ignore_del, name="email_ignore_del"),
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path("checklist-templates/", staff.checklist_templates, name="checklist_templates"),
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path(
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"checklist-templates/<int:checklist_template_id>/",
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staff.checklist_templates,
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name="edit_checklist_template"
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),
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path(
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"checklist-templates/<int:checklist_template_id>/delete/",
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staff.delete_checklist_template,
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name="delete_checklist_template"
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),
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re_path(
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r"^datatables_ticket_list/(?P<query>{})$".format(base64_pattern),
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staff.datatables_ticket_list,
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name="datatables_ticket_list",
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),
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re_path(
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r"^timeline_ticket_list/(?P<query>{})$".format(base64_pattern),
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staff.timeline_ticket_list,
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name="timeline_ticket_list",
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),
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]
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if helpdesk_settings.HELPDESK_ENABLE_DEPENDENCIES_ON_TICKET:
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urlpatterns += [
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re_path(
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r"^tickets/(?P<ticket_id>[0-9]+)/dependency/add/$",
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staff.ticket_dependency_add,
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name="ticket_dependency_add",
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),
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re_path(
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r"^tickets/(?P<ticket_id>[0-9]+)/dependency/delete/(?P<dependency_id>[0-9]+)/$",
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staff.ticket_dependency_del,
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name="ticket_dependency_del",
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),
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]
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urlpatterns += [
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path("", protect_view(public.Homepage.as_view()), name="home"),
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path("tickets/my-tickets/", protect_view(public.MyTickets.as_view()), name="my-tickets"),
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path("tickets/submit/", public.create_ticket, name="submit"),
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path(
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"tickets/submit_iframe/",
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protect_view(public.CreateTicketIframeView.as_view()),
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name="submit_iframe",
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),
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path(
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"tickets/success_iframe/", # Ticket was submitted successfully
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protect_view(public.SuccessIframeView.as_view()),
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name="success_iframe",
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),
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path("view/", protect_view(public.ViewTicket.as_view()), name="public_view"),
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path("change_language/", public.change_language,
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name="public_change_language"),
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]
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urlpatterns += [
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re_path(
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r"^rss/user/(?P<user_name>[^/]+)/",
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helpdesk_staff_member_required(feeds.OpenTicketsByUser()),
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name="rss_user",
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),
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re_path(
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r"^rss/user/(?P<user_name>[^/]+)/(?P<queue_slug>[A-Za-z0-9_-]+)/$",
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helpdesk_staff_member_required(feeds.OpenTicketsByUser()),
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name="rss_user_queue",
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),
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re_path(
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r"^rss/queue/(?P<queue_slug>[A-Za-z0-9_-]+)/$",
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helpdesk_staff_member_required(feeds.OpenTicketsByQueue()),
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name="rss_queue",
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),
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path(
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"rss/unassigned/",
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helpdesk_staff_member_required(feeds.UnassignedTickets()),
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name="rss_unassigned",
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),
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path(
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"rss/recent_activity/",
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helpdesk_staff_member_required(feeds.RecentFollowUps()),
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name="rss_activity",
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),
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]
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router = DefaultRouter()
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router.register(r"tickets", TicketViewSet, basename="ticket")
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router.register(r"user_tickets", UserTicketViewSet, basename="user_tickets")
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router.register(r"followups", FollowUpViewSet, basename="followups")
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router.register(r"followups-attachments",
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FollowUpAttachmentViewSet, basename="followupattachments")
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router.register(r"users", CreateUserView, basename="user")
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urlpatterns += [re_path(r"^api/", include(router.urls))]
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urlpatterns += [
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path("login/", login.login, name="login"),
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path(
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"logout/",
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auth_views.LogoutView.as_view(
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template_name="helpdesk/registration/login.html", next_page="../"
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),
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name="logout",
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),
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path(
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"password_change/",
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auth_views.PasswordChangeView.as_view(
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template_name="helpdesk/registration/change_password.html",
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success_url="./done",
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),
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name="password_change",
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),
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path(
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"password_change/done",
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auth_views.PasswordChangeDoneView.as_view(
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template_name="helpdesk/registration/change_password_done.html",
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),
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name="password_change_done",
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),
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]
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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urlpatterns += [
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path("kb/", kb.index, name="kb_index"),
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re_path(r"^kb/(?P<slug>[A-Za-z0-9_-]+)/$",
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kb.category, name="kb_category"),
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path("kb/<int:item>/vote/", kb.vote, name="kb_vote"),
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re_path(
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r"^kb_iframe/(?P<slug>[A-Za-z0-9_-]+)/$",
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kb.category_iframe,
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name="kb_category_iframe",
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),
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]
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urlpatterns += [
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path(
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"help/context/",
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TemplateView.as_view(template_name="helpdesk/help_context.html"),
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name="help_context",
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),
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path(
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"system_settings/",
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login_required(
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DirectTemplateView.as_view(
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template_name="helpdesk/system_settings.html")
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),
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name="system_settings",
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),
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]
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