mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-15 03:10:55 +01:00
120 lines
3.4 KiB
Python
120 lines
3.4 KiB
Python
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from django.contrib import admin
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from django.utils.translation import gettext_lazy as _
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from helpdesk import settings as helpdesk_settings
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from helpdesk.models import (
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CustomField,
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EmailTemplate,
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EscalationExclusion,
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FollowUp,
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FollowUpAttachment,
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IgnoreEmail,
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KBIAttachment,
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PreSetReply,
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Queue,
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Ticket,
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TicketChange
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)
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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from helpdesk.models import KBCategory, KBItem
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@admin.register(Queue)
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class QueueAdmin(admin.ModelAdmin):
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list_display = ('title', 'slug', 'email_address', 'locale', 'time_spent')
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prepopulated_fields = {"slug": ("title",)}
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def time_spent(self, q):
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if q.dedicated_time:
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return "{} / {}".format(q.time_spent, q.dedicated_time)
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elif q.time_spent:
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return q.time_spent
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else:
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return "-"
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@admin.register(Ticket)
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class TicketAdmin(admin.ModelAdmin):
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list_display = ('title', 'status', 'assigned_to', 'queue',
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'hidden_submitter_email', 'time_spent')
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date_hierarchy = 'created'
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list_filter = ('queue', 'assigned_to', 'status')
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def hidden_submitter_email(self, ticket):
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if ticket.submitter_email:
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username, domain = ticket.submitter_email.split("@")
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username = username[:2] + "*" * (len(username) - 2)
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domain = domain[:1] + "*" * (len(domain) - 2) + domain[-1:]
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return "%s@%s" % (username, domain)
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else:
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return ticket.submitter_email
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hidden_submitter_email.short_description = _('Submitter E-Mail')
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def time_spent(self, ticket):
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return ticket.time_spent
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class TicketChangeInline(admin.StackedInline):
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model = TicketChange
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extra = 0
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class FollowUpAttachmentInline(admin.StackedInline):
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model = FollowUpAttachment
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extra = 0
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class KBIAttachmentInline(admin.StackedInline):
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model = KBIAttachment
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extra = 0
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@admin.register(FollowUp)
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class FollowUpAdmin(admin.ModelAdmin):
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inlines = [TicketChangeInline, FollowUpAttachmentInline]
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list_display = ('ticket_get_ticket_for_url', 'title', 'date', 'ticket',
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'user', 'new_status', 'time_spent')
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list_filter = ('user', 'date', 'new_status')
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def ticket_get_ticket_for_url(self, obj):
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return obj.ticket.ticket_for_url
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ticket_get_ticket_for_url.short_description = _('Slug')
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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@admin.register(KBItem)
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class KBItemAdmin(admin.ModelAdmin):
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list_display = ('category', 'title', 'last_updated',
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'team', 'order', 'enabled')
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inlines = [KBIAttachmentInline]
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readonly_fields = ('voted_by', 'downvoted_by')
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list_display_links = ('title',)
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if helpdesk_settings.HELPDESK_KB_ENABLED:
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@admin.register(KBCategory)
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class KBCategoryAdmin(admin.ModelAdmin):
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list_display = ('name', 'title', 'slug', 'public')
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@admin.register(CustomField)
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class CustomFieldAdmin(admin.ModelAdmin):
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list_display = ('name', 'label', 'data_type')
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@admin.register(EmailTemplate)
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class EmailTemplateAdmin(admin.ModelAdmin):
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list_display = ('template_name', 'heading', 'locale')
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list_filter = ('locale', )
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@admin.register(IgnoreEmail)
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class IgnoreEmailAdmin(admin.ModelAdmin):
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list_display = ('name', 'queue_list', 'email_address', 'keep_in_mailbox')
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admin.site.register(PreSetReply)
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admin.site.register(EscalationExclusion)
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