Sam Splunks cf81e0d452 Update simple follow-up time spent calculation		2024-03-26 11:54:23 +00:00
..
fixtures	Fixes #994	2023-11-23 21:58:02 +01:00
locale
management	Fixing missing capitalized Q_OPEN_STATUSES variable	2024-02-01 15:43:56 +01:00
migrations	Move to ruff, its faster & catches more	2023-11-14 20:37:05 +01:00
static/helpdesk	Fix css for showing ticket followups	2023-12-04 23:38:28 +00:00
templates/helpdesk	Removed ticket new status logic from templates	2024-02-05 11:34:56 +01:00
templatetags
tests	Update simple follow-up time spent calculation	2024-03-26 11:54:23 +00:00
views	Fixed pairing parenthesis	2024-02-01 16:28:26 +01:00
__init__.py
.flake8
admin.py	Implement Custom delete_queryset Method in QueueAdmin to Resolve Django 1062 Error	2024-01-31 14:13:25 +01:00
apps.py	Implement webhooks. Fixes #264	2023-12-02 20:57:21 +00:00
decorators.py
email.py	Implement webhooks. Fixes #264	2023-12-02 20:57:21 +00:00
exceptions.py
forms.py	Allow Tickets status choices customization	2024-02-01 15:38:02 +01:00
lib.py	Raise ImproperlyConfigured if HELPDESK_FOLLOWUP_TIME_SPENT_OPENING_HOURS is out of (0, 23.9999) boundary values	2024-02-15 15:24:55 +00:00
models.py	Extracting previous ticket status from latest follow-up with new_status set	2024-02-15 16:16:24 +00:00
poll_helpdesk_email_queues.sh
query.py
serializers.py	Include custom fields in user tickets api endpoint	2024-01-16 22:19:32 +00:00
settings.py	Added HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_QUEUES setting	2024-02-14 13:36:46 +00:00
tasks.py
templated_email.py	Fix flake8 issues	2023-10-10 14:08:47 +01:00
update_ticket.py	Implement webhooks. Fixes #264	2023-12-02 20:57:21 +00:00
urls.py	re-protect public views	2023-11-23 22:52:45 +01:00
user.py
validators.py	Move to ruff, its faster & catches more	2023-11-14 20:37:05 +01:00
webhooks.py	Fix custom field sending in new ticket webhook	2023-12-27 19:39:12 +00:00