Sam Splunks cf81e0d452 Update simple follow-up time spent calculation

2024-03-26 11:54:23 +00:00

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fixtures

Fixes #994

2023-11-23 21:58:02 +01:00

locale

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management

Fixing missing capitalized Q_OPEN_STATUSES variable

2024-02-01 15:43:56 +01:00

migrations

Move to ruff, its faster & catches more

2023-11-14 20:37:05 +01:00

static/helpdesk

Fix css for showing ticket followups

2023-12-04 23:38:28 +00:00

templates/helpdesk

Removed ticket new status logic from templates

2024-02-05 11:34:56 +01:00

templatetags

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tests

Update simple follow-up time spent calculation

2024-03-26 11:54:23 +00:00

views

Fixed pairing parenthesis

2024-02-01 16:28:26 +01:00

__init__.py

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.flake8

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admin.py

Implement Custom delete_queryset Method in QueueAdmin to Resolve Django 1062 Error

2024-01-31 14:13:25 +01:00

apps.py

Implement webhooks. Fixes #264

2023-12-02 20:57:21 +00:00

decorators.py

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email.py

Implement webhooks. Fixes #264

2023-12-02 20:57:21 +00:00

exceptions.py

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forms.py

Allow Tickets status choices customization

2024-02-01 15:38:02 +01:00

lib.py

Raise ImproperlyConfigured if HELPDESK_FOLLOWUP_TIME_SPENT_OPENING_HOURS is out of (0, 23.9999) boundary values

2024-02-15 15:24:55 +00:00

models.py

Extracting previous ticket status from latest follow-up with new_status set

2024-02-15 16:16:24 +00:00

poll_helpdesk_email_queues.sh

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query.py

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serializers.py

Include custom fields in user tickets api endpoint

2024-01-16 22:19:32 +00:00

settings.py

Added HELPDESK_FOLLOWUP_TIME_SPENT_EXCLUDE_QUEUES setting

2024-02-14 13:36:46 +00:00

tasks.py

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templated_email.py

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update_ticket.py

Implement webhooks. Fixes #264

2023-12-02 20:57:21 +00:00

urls.py

re-protect public views

2023-11-23 22:52:45 +01:00

user.py

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validators.py

Move to ruff, its faster & catches more

2023-11-14 20:37:05 +01:00

webhooks.py

Fix custom field sending in new ticket webhook

2023-12-27 19:39:12 +00:00