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29 lines
1.2 KiB
ReStructuredText
29 lines
1.2 KiB
ReStructuredText
Settings
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========
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First, django-helpdesk needs ``django.core.context_processors.request`` activated, so in your ``settings.py`` add::
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from django.conf import global_settings
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TEMPLATE_CONTEXT_PROCESSORS = (
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global_settings.TEMPLATE_CONTEXT_PROCESSORS +
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('django.core.context_processors.request',)
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)
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The following settings can be changed in your ``settings.py`` file to help change the way django-helpdesk operates.
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HELPDESK_DEFAULT_SETTINGS
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-------------------------
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django-helpdesk has a built in ``UserSettings`` entity with per-user options that they will want to configure themselves. When you create a new user, a set of options is automatically created for them which they can then change themselves.
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If you want to override the default settings for your users, create ``HELPDESK_DEFAULT_SETTINGS`` as a dictionary in ``settings.py``. The default is below::
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HELPDESK_DEFAULT_SETTINGS = {
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'use_email_as_submitter': True,
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'email_on_ticket_assign': True,
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'email_on_ticket_change': True,
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'login_view_ticketlist': True,
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'email_on_ticket_apichange': True,
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'tickets_per_page': 25
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}
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