mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2025-06-04 17:05:36 +02:00
94 lines
3.0 KiB
Python
94 lines
3.0 KiB
Python
from django.test import TestCase
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from django.test.client import Client
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from django.urls import reverse
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from helpdesk.models import Queue, Ticket
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class PublicActionsTestCase(TestCase):
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"""
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Tests for public actions:
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- View a ticket
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- Add a followup
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- Close resolved case
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"""
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def setUp(self):
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"""
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Create a queue & ticket we can use for later tests.
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"""
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self.queue = Queue.objects.create(
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title="Queue 1",
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slug="q",
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allow_public_submission=True,
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new_ticket_cc="new.public@example.com",
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updated_ticket_cc="update.public@example.com",
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)
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self.ticket = Ticket.objects.create(
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title="Test Ticket",
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queue=self.queue,
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submitter_email="test.submitter@example.com",
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description="This is a test ticket.",
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)
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self.client = Client()
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def test_public_view_ticket(self):
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# Without key, we get 403
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response = self.client.get(
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"%s?ticket=%s&email=%s"
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% (
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reverse("helpdesk:public_view"),
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self.ticket.ticket_for_url,
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"test.submitter@example.com",
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)
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)
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self.assertEqual(response.status_code, 403)
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self.assertTemplateNotUsed(response, "helpdesk/public_view_form.html")
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# With a key it works
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response = self.client.get(
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"%s?ticket=%s&email=%s&key=%s"
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% (
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reverse("helpdesk:public_view"),
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self.ticket.ticket_for_url,
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"test.submitter@example.com",
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self.ticket.secret_key,
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)
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)
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self.assertEqual(response.status_code, 200)
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self.assertTemplateUsed(response, "helpdesk/public_view_ticket.html")
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def test_public_close(self):
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old_status = self.ticket.status
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old_resolution = self.ticket.resolution
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resolution_text = "Resolved by test script"
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ticket = Ticket.objects.get(id=self.ticket.id)
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ticket.status = Ticket.RESOLVED_STATUS
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ticket.resolution = resolution_text
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ticket.save()
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current_followups = ticket.followup_set.all().count()
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response = self.client.get(
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"%s?ticket=%s&email=%s&close&key=%s"
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% (
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reverse("helpdesk:public_view"),
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ticket.ticket_for_url,
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"test.submitter@example.com",
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ticket.secret_key,
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)
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)
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ticket = Ticket.objects.get(id=self.ticket.id)
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self.assertEqual(response.status_code, 302)
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self.assertTemplateNotUsed(response, "helpdesk/public_view_form.html")
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self.assertEqual(ticket.status, Ticket.CLOSED_STATUS)
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self.assertEqual(ticket.resolution, resolution_text)
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self.assertEqual(current_followups + 1, ticket.followup_set.all().count())
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ticket.resolution = old_resolution
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ticket.status = old_status
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ticket.save()
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