mirror of
https://github.com/django-helpdesk/django-helpdesk.git
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2322 lines
55 KiB
Plaintext
2322 lines
55 KiB
Plaintext
# django-helpdesk Arabic language translation
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# Copyright (C) 2011 Ross Poulton
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# This file is distributed under the same license as the django-helpdesk package.
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#
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# Translators:
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# Beshoy Atef <beshosmile@hotmail.com>, 2013
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msgid ""
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msgstr ""
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"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: http://github.com/RossP/django-helpdesk/issues\n"
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"POT-Creation-Date: 2012-08-07 20:40+1000\n"
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"PO-Revision-Date: 2013-11-20 11:07+0000\n"
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"Last-Translator: Beshoy Atef <beshosmile@hotmail.com>\n"
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"Language-Team: Arabic (http://www.transifex.com/projects/p/django-helpdesk/language/ar/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Language: ar\n"
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"Plural-Forms: nplurals=6; plural=n==0 ? 0 : n==1 ? 1 : n==2 ? 2 : n%100>=3 && n%100<=10 ? 3 : n%100>=11 && n%100<=99 ? 4 : 5;\n"
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#: forms.py:113 forms.py:360 models.py:262
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#: templates/helpdesk/dashboard.html:11 templates/helpdesk/dashboard.html:37
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#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:77
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#: templates/helpdesk/dashboard.html:99 templates/helpdesk/rss_list.html:23
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#: templates/helpdesk/ticket_list.html:56
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#: templates/helpdesk/ticket_list.html:78
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#: templates/helpdesk/ticket_list.html:199 views/staff.py:976
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#: views/staff.py:982 views/staff.py:988
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msgid "Queue"
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msgstr ""
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#: forms.py:122
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msgid "Summary of the problem"
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msgstr "ملخص لبعض المشاكل"
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#: forms.py:127
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msgid "Submitter E-Mail Address"
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msgstr "مرسل العنوان البريدى للشكوة "
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#: forms.py:129
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msgid ""
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"This e-mail address will receive copies of all public updates to this "
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"ticket."
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msgstr ""
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#: forms.py:135
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msgid "Description of Issue"
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msgstr "وصف المشكلة"
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#: forms.py:142
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msgid "Case owner"
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msgstr "مالك الحالة"
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#: forms.py:143
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr "اذا قمت باختيار مالك اخر غيرك , سوف يتم ارسال رسالة الدعم الخاصة بة عبر البريد الالكترونى خلال لحظات"
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#: forms.py:151 models.py:322 management/commands/escalate_tickets.py:149
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:176
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#: templates/helpdesk/ticket_desc_table.html:31
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#: templates/helpdesk/ticket_list.html:84 views/staff.py:355
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msgid "Priority"
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msgstr "الاولوية"
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#: forms.py:152
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr "رجاء اختيار الاولوية بحرص , فى حالة عدم التأكد , اتركها 3"
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#: forms.py:159 forms.py:397 models.py:330 templates/helpdesk/ticket.html:178
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#: views/staff.py:365
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msgid "Due on"
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msgstr ""
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#: forms.py:171 forms.py:402
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msgid "Attach File"
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msgstr "اضافة ملف"
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#: forms.py:172 forms.py:403
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr "يمكنك اضافة ملف كملف نصى او صورة الى تذكرة الدعم"
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#: forms.py:180 templates/helpdesk/public_view_ticket.html:33
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#: templates/helpdesk/ticket.html:182
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#: templates/helpdesk/ticket_desc_table.html:42
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#: templates/helpdesk/ticket_list.html:61
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#: templates/helpdesk/ticket_list.html:199 views/staff.py:376
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msgid "Tags"
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msgstr "الكلمات الدلالية"
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#: forms.py:181
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msgid ""
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"Words, separated by spaces, or phrases separated by commas. These should "
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"communicate significant characteristics of this ticket"
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msgstr "الكلمات، مفصولة بمسافات، أو عبارات مفصولة بفواصل. وينبغي لهذه التواصل خصائص هامة لتذكرة الدعم هذة"
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#: forms.py:275
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msgid "Ticket Opened"
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msgstr "تذاكر الدعم المفتوحة"
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#: forms.py:282
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr "التذكرة مفتوحة و منسوبة الى %(name)s"
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#: forms.py:369
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msgid "Summary of your query"
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msgstr "ملخص الاستعلام الخاص بك"
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#: forms.py:374
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msgid "Your E-Mail Address"
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msgstr "بريدك الالكترونى"
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#: forms.py:375
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msgid "We will e-mail you when your ticket is updated."
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msgstr "سنقوم بمراسلتك عند تعديل تذكرة الدعم الخاصة بك"
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#: forms.py:380
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msgid "Description of your issue"
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msgstr "وصف المشكلة الخاصة بك"
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#: forms.py:382
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr "رجاء جعل الوصف تفصيليا متضمن اى تفاصيل ربما نحتاجها لمعالجة الاستعلام الخاص بك"
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#: forms.py:390
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msgid "Urgency"
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msgstr "الاهمية"
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#: forms.py:391
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msgid "Please select a priority carefully."
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msgstr "رجاء اختيار الاولوية بحرص"
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#: forms.py:486
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msgid "Ticket Opened Via Web"
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msgstr "تم فتح تذكرة الدعم عن طريق الويب"
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#: forms.py:553
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msgid "Show Ticket List on Login?"
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msgstr "مشاهدة قائمة تذاكر الدعم عند الدخول؟"
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#: forms.py:554
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr ""
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#: forms.py:559
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msgid "E-mail me on ticket change?"
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msgstr "راسلنى عند تغيير تذكرة الدعم ؟"
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#: forms.py:560
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody"
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" else, do you want to receive an e-mail?"
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msgstr "اذا كنت انت صاحب تذكرة الدعم و قام شخص اخر بتغيير التذكرة عن طريق الويب هل تريد ان تتلقى بريد الكترونى ؟"
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#: forms.py:565
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msgid "E-mail me when assigned a ticket?"
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msgstr "ارسال بريد الكترونى عند تعيين تذكرة للدعم ؟"
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#: forms.py:566
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr "اذا قمت بتعيين تذكرة عن طريق الويب هل تريد استقبال بريد الكترونى ؟"
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#: forms.py:571
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr ""
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#: forms.py:572
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:577
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msgid "Number of tickets to show per page"
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msgstr "عدد التذاكر لللعرض فى صفحة واحدة"
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#: forms.py:578
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr "كم عدد تذاكر الدعم الذى تريد رؤيتها فىقائمة التذاكر هذة ؟"
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#: forms.py:585
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msgid "Use my e-mail address when submitting tickets?"
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msgstr "استتخدام البريد الاكترونى عند ارسال التذاكر ؟"
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#: forms.py:586
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr ""
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#: models.py:32 models.py:256 models.py:490 models.py:787 models.py:821
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#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
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#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
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#: templates/helpdesk/ticket.html:170 templates/helpdesk/ticket_list.html:75
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#: templates/helpdesk/ticket_list.html:199 views/staff.py:345
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msgid "Title"
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msgstr "عنوان"
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#: models.py:37 models.py:792 models.py:1162
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msgid "Slug"
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msgstr ""
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#: models.py:38
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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#: models.py:43 models.py:1015 models.py:1085 models.py:1159
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr "عنولن البريد الالكترونى"
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#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use"
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" IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr ""
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#: models.py:52 models.py:766
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msgid "Locale"
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msgstr "موضع"
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#: models.py:56
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr "السماح بالارسال العام"
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
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msgstr "هل ينبغي إدراج قائمة الانتظار هذه على استمارة التقديم العام؟"
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr "السماح بارسال بريد الكترونى ؟"
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr ""
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#: models.py:76
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msgid "Escalation Days"
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msgstr "أيام التصعيد"
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#: models.py:79
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr ""
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr ""
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#: models.py:88
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue. Enter a comma between multiple "
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"e-mail addresses."
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msgstr ""
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#: models.py:94
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msgid "Updated Ticket CC Address"
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msgstr ""
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#: models.py:98
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue. Separate multiple addresses with a comma."
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msgstr ""
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#: models.py:105
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msgid "E-Mail Box Type"
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msgstr "كتابة صندزق البريد الالكترونى "
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#: models.py:107
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msgid "POP 3"
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msgstr ""
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#: models.py:107
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msgid "IMAP"
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msgstr ""
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#: models.py:110
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported."
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msgstr ""
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#: models.py:115
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msgid "E-Mail Hostname"
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msgstr ""
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#: models.py:119
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr ""
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#: models.py:124
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msgid "E-Mail Port"
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msgstr ""
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#: models.py:127
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msgid ""
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"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
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"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
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"the defaults."
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msgstr ""
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#: models.py:133
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msgid "Use SSL for E-Mail?"
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msgstr ""
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#: models.py:136
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msgid ""
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"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
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"993 for IMAP and 995 for POP3."
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msgstr ""
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#: models.py:141
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msgid "E-Mail Username"
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msgstr ""
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#: models.py:145
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msgid "Username for accessing this mailbox."
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msgstr ""
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#: models.py:149
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msgid "E-Mail Password"
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msgstr ""
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#: models.py:153
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msgid "Password for the above username"
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msgstr ""
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#: models.py:157
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msgid "IMAP Folder"
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msgstr ""
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#: models.py:161
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msgid ""
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"If using IMAP, what folder do you wish to fetch messages from? This allows "
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"you to use one IMAP account for multiple queues, by filtering messages on "
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"your IMAP server into separate folders. Default: INBOX."
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msgstr ""
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#: models.py:168
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msgid "E-Mail Check Interval"
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msgstr ""
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#: models.py:169
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr ""
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#: models.py:240 templates/helpdesk/dashboard.html:11
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#: templates/helpdesk/ticket.html:130
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msgid "Open"
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msgstr ""
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#: models.py:241 templates/helpdesk/ticket.html:136
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#: templates/helpdesk/ticket.html.py:142 templates/helpdesk/ticket.html:147
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#: templates/helpdesk/ticket.html.py:151
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msgid "Reopened"
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msgstr ""
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#: models.py:242 templates/helpdesk/dashboard.html:11
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#: templates/helpdesk/ticket.html:131 templates/helpdesk/ticket.html.py:137
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#: templates/helpdesk/ticket.html:143
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msgid "Resolved"
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msgstr ""
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#: models.py:243 templates/helpdesk/dashboard.html:11
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#: templates/helpdesk/ticket.html:132 templates/helpdesk/ticket.html.py:138
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#: templates/helpdesk/ticket.html:144 templates/helpdesk/ticket.html.py:148
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msgid "Closed"
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msgstr ""
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#: models.py:244 templates/helpdesk/ticket.html:133
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#: templates/helpdesk/ticket.html.py:139 templates/helpdesk/ticket.html:152
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msgid "Duplicate"
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msgstr ""
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#: models.py:248
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msgid "1. Critical"
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msgstr ""
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#: models.py:249
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msgid "2. High"
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msgstr ""
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#: models.py:250
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msgid "3. Normal"
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msgstr ""
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#: models.py:251
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msgid "4. Low"
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msgstr ""
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#: models.py:252
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msgid "5. Very Low"
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msgstr ""
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#: models.py:266 templates/helpdesk/dashboard.html:77
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#: templates/helpdesk/ticket_list.html:72
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#: templates/helpdesk/ticket_list.html:199
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msgid "Created"
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msgstr ""
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#: models.py:268
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msgid "Date this ticket was first created"
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msgstr ""
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#: models.py:272
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msgid "Modified"
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msgstr ""
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#: models.py:274
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msgid "Date this ticket was most recently changed."
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msgstr ""
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#: models.py:278 templates/helpdesk/public_view_ticket.html:16
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#: templates/helpdesk/ticket_desc_table.html:26
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msgid "Submitter E-Mail"
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msgstr ""
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#: models.py:281
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msgid ""
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"The submitter will receive an email for all public follow-ups left for this "
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"task."
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msgstr ""
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#: models.py:290
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msgid "Assigned to"
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msgstr ""
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#: models.py:294 templates/helpdesk/dashboard.html:37
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#: templates/helpdesk/dashboard.html:57 templates/helpdesk/dashboard.html:99
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#: templates/helpdesk/ticket_list.html:57
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#: templates/helpdesk/ticket_list.html:81
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#: templates/helpdesk/ticket_list.html:199
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msgid "Status"
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msgstr ""
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#: models.py:300
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msgid "On Hold"
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msgstr ""
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#: models.py:303
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msgid "If a ticket is on hold, it will not automatically be escalated."
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msgstr ""
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#: models.py:308 models.py:796 templates/helpdesk/public_view_ticket.html:39
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#: templates/helpdesk/ticket_desc_table.html:67
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msgid "Description"
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msgstr ""
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#: models.py:311
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msgid "The content of the customers query."
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msgstr ""
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#: models.py:315 templates/helpdesk/public_view_ticket.html:46
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#: templates/helpdesk/ticket_desc_table.html:74
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msgid "Resolution"
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msgstr ""
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#: models.py:318
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msgid "The resolution provided to the customer by our staff."
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msgstr ""
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#: models.py:326
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msgid "1 = Highest Priority, 5 = Low Priority"
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msgstr ""
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#: models.py:339
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msgid ""
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"The date this ticket was last escalated - updated automatically by "
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"management/commands/escalate_tickets.py."
|
|
msgstr ""
|
|
|
|
#: models.py:348 templates/helpdesk/ticket_desc_table.html:22
|
|
#: views/feeds.py:91 views/feeds.py:117 views/feeds.py:169 views/staff.py:302
|
|
msgid "Unassigned"
|
|
msgstr ""
|
|
|
|
#: models.py:387
|
|
msgid " - On Hold"
|
|
msgstr ""
|
|
|
|
#: models.py:481 models.py:1073 models.py:1231 models.py:1256
|
|
#: templates/helpdesk/public_homepage.html:26
|
|
#: templates/helpdesk/public_view_form.html:12
|
|
msgid "Ticket"
|
|
msgstr ""
|
|
|
|
#: models.py:485 models.py:714 models.py:1008 models.py:1156
|
|
msgid "Date"
|
|
msgstr ""
|
|
|
|
#: models.py:497 views/staff.py:316
|
|
msgid "Comment"
|
|
msgstr ""
|
|
|
|
#: models.py:503
|
|
msgid "Public"
|
|
msgstr ""
|
|
|
|
#: models.py:506
|
|
msgid ""
|
|
"Public tickets are viewable by the submitter and all staff, but non-public "
|
|
"tickets can only be seen by staff."
|
|
msgstr ""
|
|
|
|
#: models.py:514 models.py:888 models.py:1081 views/staff.py:952
|
|
#: views/staff.py:958 views/staff.py:964 views/staff.py:970
|
|
msgid "User"
|
|
msgstr ""
|
|
|
|
#: models.py:518 templates/helpdesk/ticket.html:127
|
|
msgid "New Status"
|
|
msgstr ""
|
|
|
|
#: models.py:522
|
|
msgid "If the status was changed, what was it changed to?"
|
|
msgstr ""
|
|
|
|
#: models.py:551 models.py:608
|
|
msgid "Follow-up"
|
|
msgstr ""
|
|
|
|
#: models.py:555 models.py:1236
|
|
msgid "Field"
|
|
msgstr ""
|
|
|
|
#: models.py:560
|
|
msgid "Old Value"
|
|
msgstr ""
|
|
|
|
#: models.py:566
|
|
msgid "New Value"
|
|
msgstr ""
|
|
|
|
#: models.py:574
|
|
msgid "removed"
|
|
msgstr ""
|
|
|
|
#: models.py:576
|
|
#, python-format
|
|
msgid "set to %s"
|
|
msgstr ""
|
|
|
|
#: models.py:578
|
|
#, python-format
|
|
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
|
msgstr ""
|
|
|
|
#: models.py:612
|
|
msgid "File"
|
|
msgstr ""
|
|
|
|
#: models.py:617
|
|
msgid "Filename"
|
|
msgstr ""
|
|
|
|
#: models.py:622
|
|
msgid "MIME Type"
|
|
msgstr ""
|
|
|
|
#: models.py:627
|
|
msgid "Size"
|
|
msgstr ""
|
|
|
|
#: models.py:628
|
|
msgid "Size of this file in bytes"
|
|
msgstr ""
|
|
|
|
#: models.py:663
|
|
msgid ""
|
|
"Leave blank to allow this reply to be used for all queues, or select those "
|
|
"queues you wish to limit this reply to."
|
|
msgstr ""
|
|
|
|
#: models.py:668 models.py:709 models.py:1003
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Name"
|
|
msgstr ""
|
|
|
|
#: models.py:670
|
|
msgid ""
|
|
"Only used to assist users with selecting a reply - not shown to the user."
|
|
msgstr ""
|
|
|
|
#: models.py:675
|
|
msgid "Body"
|
|
msgstr ""
|
|
|
|
#: models.py:676
|
|
msgid ""
|
|
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); {{ "
|
|
"queue }} - The queue; and {{ user }} - the current user."
|
|
msgstr ""
|
|
|
|
#: models.py:703
|
|
msgid ""
|
|
"Leave blank for this exclusion to be applied to all queues, or select those "
|
|
"queues you wish to exclude with this entry."
|
|
msgstr ""
|
|
|
|
#: models.py:715
|
|
msgid "Date on which escalation should not happen"
|
|
msgstr ""
|
|
|
|
#: models.py:732
|
|
msgid "Template Name"
|
|
msgstr ""
|
|
|
|
#: models.py:737
|
|
msgid "Subject"
|
|
msgstr ""
|
|
|
|
#: models.py:739
|
|
msgid ""
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is"
|
|
" available as in plain_text, below."
|
|
msgstr ""
|
|
|
|
#: models.py:745
|
|
msgid "Heading"
|
|
msgstr ""
|
|
|
|
#: models.py:747
|
|
msgid ""
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same"
|
|
" context is available as in plain_text, below."
|
|
msgstr ""
|
|
|
|
#: models.py:753
|
|
msgid "Plain Text"
|
|
msgstr ""
|
|
|
|
#: models.py:754
|
|
msgid ""
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
|
msgstr ""
|
|
|
|
#: models.py:760
|
|
msgid "HTML"
|
|
msgstr ""
|
|
|
|
#: models.py:761
|
|
msgid "The same context is available here as in plain_text, above."
|
|
msgstr ""
|
|
|
|
#: models.py:770
|
|
msgid "Locale of this template."
|
|
msgstr ""
|
|
|
|
#: models.py:817 templates/helpdesk/kb_index.html:10
|
|
#: templates/helpdesk/public_homepage.html:10
|
|
msgid "Category"
|
|
msgstr ""
|
|
|
|
#: models.py:826
|
|
msgid "Question"
|
|
msgstr ""
|
|
|
|
#: models.py:830
|
|
msgid "Answer"
|
|
msgstr ""
|
|
|
|
#: models.py:834
|
|
msgid "Votes"
|
|
msgstr ""
|
|
|
|
#: models.py:835
|
|
msgid "Total number of votes cast for this item"
|
|
msgstr ""
|
|
|
|
#: models.py:840
|
|
msgid "Positive Votes"
|
|
msgstr ""
|
|
|
|
#: models.py:841
|
|
msgid "Number of votes for this item which were POSITIVE."
|
|
msgstr ""
|
|
|
|
#: models.py:846
|
|
msgid "Last Updated"
|
|
msgstr ""
|
|
|
|
#: models.py:847
|
|
msgid "The date on which this question was most recently changed."
|
|
msgstr ""
|
|
|
|
#: models.py:861
|
|
msgid "Unrated"
|
|
msgstr ""
|
|
|
|
#: models.py:892 templates/helpdesk/ticket_list.html:158
|
|
msgid "Query Name"
|
|
msgstr ""
|
|
|
|
#: models.py:894
|
|
msgid "User-provided name for this query"
|
|
msgstr ""
|
|
|
|
#: models.py:898
|
|
msgid "Shared With Other Users?"
|
|
msgstr ""
|
|
|
|
#: models.py:901
|
|
msgid "Should other users see this query?"
|
|
msgstr ""
|
|
|
|
#: models.py:905
|
|
msgid "Search Query"
|
|
msgstr ""
|
|
|
|
#: models.py:906
|
|
msgid "Pickled query object. Be wary changing this."
|
|
msgstr ""
|
|
|
|
#: models.py:927
|
|
msgid "Settings Dictionary"
|
|
msgstr ""
|
|
|
|
#: models.py:928
|
|
msgid ""
|
|
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
|
"not change this field via the admin."
|
|
msgstr ""
|
|
|
|
#: models.py:997
|
|
msgid ""
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
|
"queues you wish to ignore this e-mail for."
|
|
msgstr ""
|
|
|
|
#: models.py:1009
|
|
msgid "Date on which this e-mail address was added"
|
|
msgstr ""
|
|
|
|
#: models.py:1017
|
|
msgid ""
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
|
"postmaster@*."
|
|
msgstr ""
|
|
|
|
#: models.py:1022
|
|
msgid "Save Emails in Mailbox?"
|
|
msgstr ""
|
|
|
|
#: models.py:1025
|
|
msgid ""
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
|
"unticked, emails from this address will be deleted."
|
|
msgstr ""
|
|
|
|
#: models.py:1080
|
|
msgid "User who wishes to receive updates for this ticket."
|
|
msgstr ""
|
|
|
|
#: models.py:1088
|
|
msgid "For non-user followers, enter their e-mail address"
|
|
msgstr ""
|
|
|
|
#: models.py:1092
|
|
msgid "Can View Ticket?"
|
|
msgstr ""
|
|
|
|
#: models.py:1094
|
|
msgid "Can this CC login to view the ticket details?"
|
|
msgstr ""
|
|
|
|
#: models.py:1098
|
|
msgid "Can Update Ticket?"
|
|
msgstr ""
|
|
|
|
#: models.py:1100
|
|
msgid "Can this CC login and update the ticket?"
|
|
msgstr ""
|
|
|
|
#: models.py:1131
|
|
msgid "Field Name"
|
|
msgstr ""
|
|
|
|
#: models.py:1132
|
|
msgid ""
|
|
"As used in the database and behind the scenes. Must be unique and consist of"
|
|
" only lowercase letters with no punctuation."
|
|
msgstr ""
|
|
|
|
#: models.py:1137
|
|
msgid "Label"
|
|
msgstr ""
|
|
|
|
#: models.py:1139
|
|
msgid "The display label for this field"
|
|
msgstr ""
|
|
|
|
#: models.py:1143
|
|
msgid "Help Text"
|
|
msgstr ""
|
|
|
|
#: models.py:1144
|
|
msgid "Shown to the user when editing the ticket"
|
|
msgstr ""
|
|
|
|
#: models.py:1150
|
|
msgid "Character (single line)"
|
|
msgstr ""
|
|
|
|
#: models.py:1151
|
|
msgid "Text (multi-line)"
|
|
msgstr ""
|
|
|
|
#: models.py:1152
|
|
msgid "Integer"
|
|
msgstr ""
|
|
|
|
#: models.py:1153
|
|
msgid "Decimal"
|
|
msgstr ""
|
|
|
|
#: models.py:1154
|
|
msgid "List"
|
|
msgstr ""
|
|
|
|
#: models.py:1155
|
|
msgid "Boolean (checkbox yes/no)"
|
|
msgstr ""
|
|
|
|
#: models.py:1157
|
|
msgid "Time"
|
|
msgstr ""
|
|
|
|
#: models.py:1158
|
|
msgid "Date & Time"
|
|
msgstr ""
|
|
|
|
#: models.py:1160
|
|
msgid "URL"
|
|
msgstr ""
|
|
|
|
#: models.py:1161
|
|
msgid "IP Address"
|
|
msgstr ""
|
|
|
|
#: models.py:1166
|
|
msgid "Data Type"
|
|
msgstr ""
|
|
|
|
#: models.py:1168
|
|
msgid "Allows you to restrict the data entered into this field"
|
|
msgstr ""
|
|
|
|
#: models.py:1173
|
|
msgid "Maximum Length (characters)"
|
|
msgstr ""
|
|
|
|
#: models.py:1179
|
|
msgid "Decimal Places"
|
|
msgstr ""
|
|
|
|
#: models.py:1180
|
|
msgid "Only used for decimal fields"
|
|
msgstr ""
|
|
|
|
#: models.py:1186
|
|
msgid "Add empty first choice to List?"
|
|
msgstr ""
|
|
|
|
#: models.py:1187
|
|
msgid ""
|
|
"Only for List: adds an empty first entry to the choices list, which enforces"
|
|
" that the user makes an active choice."
|
|
msgstr ""
|
|
|
|
#: models.py:1191
|
|
msgid "List Values"
|
|
msgstr ""
|
|
|
|
#: models.py:1192
|
|
msgid "For list fields only. Enter one option per line."
|
|
msgstr ""
|
|
|
|
#: models.py:1198
|
|
msgid "Ordering"
|
|
msgstr ""
|
|
|
|
#: models.py:1199
|
|
msgid "Lower numbers are displayed first; higher numbers are listed later"
|
|
msgstr ""
|
|
|
|
#: models.py:1213
|
|
msgid "Required?"
|
|
msgstr ""
|
|
|
|
#: models.py:1214
|
|
msgid "Does the user have to enter a value for this field?"
|
|
msgstr ""
|
|
|
|
#: models.py:1218
|
|
msgid "Staff Only?"
|
|
msgstr ""
|
|
|
|
#: models.py:1219
|
|
msgid ""
|
|
"If this is ticked, then the public submission form will NOT show this field"
|
|
msgstr ""
|
|
|
|
#: models.py:1262
|
|
msgid "Depends On Ticket"
|
|
msgstr ""
|
|
|
|
#: management/commands/create_usersettings.py:21
|
|
msgid ""
|
|
"Check for user without django-helpdesk UserSettings and create settings if "
|
|
"required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to "
|
|
"suit your situation."
|
|
msgstr ""
|
|
|
|
#: management/commands/escalate_tickets.py:143
|
|
#, python-format
|
|
msgid "Ticket escalated after %s days"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:151
|
|
msgid "Created from e-mail"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:155
|
|
msgid "Unknown Sender"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:209
|
|
msgid ""
|
|
"No plain-text email body available. Please see attachment "
|
|
"email_html_body.html."
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:213
|
|
msgid "email_html_body.html"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:256
|
|
#, python-format
|
|
msgid "E-Mail Received from %(sender_email)s"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:264
|
|
#, python-format
|
|
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:322
|
|
msgid " (Reopened)"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:324
|
|
msgid " (Updated)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/attribution.html:2
|
|
msgid ""
|
|
"Powered by <a href='https://github.com/rossp/django-helpdesk'>django-"
|
|
"helpdesk</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/attribution.html:4
|
|
msgid "For technical support please contact:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:9
|
|
msgid "Powered by django-helpdesk"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:19 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
|
|
msgid "My Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:20
|
|
msgid "All Recent Activity"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:21 templates/helpdesk/dashboard.html:76
|
|
#: templates/helpdesk/rss_list.html:15
|
|
msgid "Unassigned Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:101 templates/helpdesk/public_base.html:6
|
|
#: templates/helpdesk/public_base.html:14
|
|
msgid "Helpdesk"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
|
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
|
|
msgid "RSS Icon"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:111 templates/helpdesk/rss_list.html:2
|
|
#: templates/helpdesk/rss_list.html.py:4
|
|
msgid "RSS Feeds"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:112
|
|
msgid "API"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:113
|
|
msgid "User Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:115
|
|
msgid "Change Language"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:117
|
|
msgid "System Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
|
#: templates/helpdesk/ticket_list.html:144
|
|
msgid "Delete Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Query</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</em>)? To re-create it, you will need to manually re-filter your ticket listing.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
|
msgid ""
|
|
"\n"
|
|
"<p>You have shared this query, so other users may be using it. If you delete it, they will have to manually create their own query.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:15
|
|
#: templates/helpdesk/delete_ticket.html:11
|
|
msgid "No, Don't Delete It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:17
|
|
#: templates/helpdesk/delete_ticket.html:13
|
|
msgid "Yes - Delete It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:3
|
|
msgid "Create Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:6
|
|
msgid ""
|
|
"<h2>Submit a Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:17
|
|
#: templates/helpdesk/edit_ticket.html:19
|
|
#: templates/helpdesk/public_homepage.html:50
|
|
msgid "(Optional)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:26
|
|
#: templates/helpdesk/public_homepage.html:59
|
|
msgid "Submit Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:2
|
|
msgid "Helpdesk Dashboard"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:10
|
|
msgid "Helpdesk Summary"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:25
|
|
msgid ""
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see tickets "
|
|
"submitted by you, tickets you are working on, and those tickets that have no"
|
|
" owner."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:27
|
|
msgid ""
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see your own "
|
|
"tickets, and those tickets that have no owner. Why not pick up an orphan "
|
|
"ticket and sort it out for a customer?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:36
|
|
msgid "All Tickets submitted by you"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
|
|
#: templates/helpdesk/dashboard.html:77 templates/helpdesk/dashboard.html:99
|
|
#: templates/helpdesk/ticket_list.html:199
|
|
msgid "Pr"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:37 templates/helpdesk/dashboard.html:57
|
|
#: templates/helpdesk/dashboard.html:99
|
|
msgid "Last Update"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:56
|
|
msgid "Open Tickets assigned to you (you are working on this ticket)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:69
|
|
msgid "You have no tickets assigned to you."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:76
|
|
msgid "(pick up a ticket if you start to work on it)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:85
|
|
#: templates/helpdesk/ticket_desc_table.html:22
|
|
msgid "Take"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:85
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
#: templates/helpdesk/email_ignore_list.html:23
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
#: templates/helpdesk/ticket_cc_list.html:23
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:89
|
|
msgid "There are no unassigned tickets."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:98
|
|
msgid "Closed & resolved Tickets you used to work on"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/delete_ticket.html:3
|
|
msgid "Delete Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/delete_ticket.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All traces of the ticket, including followups, attachments, and updates will be irreversably removed.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:3
|
|
msgid "Edit Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:6
|
|
msgid ""
|
|
"<h2>Edit a Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as descriptive a title and description as possible.</p>\n"
|
|
"\n"
|
|
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail to the ticket owner or submitter. No new details should be entered, this form should only be used to fix incorrect details or clean up the submission.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:28
|
|
msgid "Save Changes"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:3
|
|
#: templates/helpdesk/email_ignore_add.html:23
|
|
msgid "Ignore E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignore E-Mail Address</h2>\n"
|
|
"\n"
|
|
"<p>To ignore an e-mail address and prevent any emails from that address creating tickets automatically, enter the e-mail address below.</p>\n"
|
|
"\n"
|
|
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</em> or a portion of an e-mail address with a wildcard, such as <em>*@domain.com</em> or <em>user@*</em>.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:3
|
|
msgid "Delete Ignored E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Un-Ignore E-Mail Address</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to stop removing this email address (<em>%(email_address)s</em>) and allow their e-mails to automatically create tickets in your system? You can re-add this e-mail address at any time.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:11
|
|
msgid "Keep Ignoring It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:13
|
|
msgid "Stop Ignoring It"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:3
|
|
#: templates/helpdesk/email_ignore_list.html:12
|
|
msgid "Ignored E-Mail Addresses"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
|
"\n"
|
|
"<p>The following e-mail addresses are currently being ignored by the incoming e-mail processor. You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Date Added"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Queues"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Keep in mailbox?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:21
|
|
#: templates/helpdesk/ticket_list.html:232
|
|
msgid "All"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:22
|
|
msgid "Keep"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:29
|
|
msgid ""
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
|
"from that address will be deleted permanently."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:2
|
|
msgid "Edit followup"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:9
|
|
msgid "Edit FollowUp"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:14
|
|
msgid "Reassign ticket:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:16
|
|
msgid "Title:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/followup_edit.html:18
|
|
msgid "Comment:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:4
|
|
#: templates/helpdesk/kb_category.html:11
|
|
#, python-format
|
|
msgid "Knowledgebase Category: %(kbcat)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:6
|
|
#, python-format
|
|
msgid "You are viewing all items in the %(kbcat)s category."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:12
|
|
msgid "Article"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/navigation.html:11
|
|
#: templates/helpdesk/navigation.html:33
|
|
msgid "Knowledgebase"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:6
|
|
msgid ""
|
|
"We have listed a number of knowledgebase articles for your perusal in the "
|
|
"following categories. Please check to see if any of these articles address "
|
|
"your problem prior to opening a support ticket."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:9
|
|
#: templates/helpdesk/public_homepage.html:9
|
|
msgid "Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:4
|
|
#, python-format
|
|
msgid "Knowledgebase: %(item)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:13
|
|
#, python-format
|
|
msgid ""
|
|
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> "
|
|
"articles</a>, or continue <a href='../'>viewing other knowledgebase "
|
|
"articles</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:15
|
|
msgid "Feedback"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:17
|
|
msgid ""
|
|
"We give our users an opportunity to vote for items that they believe have "
|
|
"helped them out, in order for us to better serve future customers. We would "
|
|
"appreciate your feedback on this article. Did you find it useful?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:20
|
|
msgid "This article was useful to me"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:21
|
|
msgid "This article was <strong>not</strong> useful to me"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:24
|
|
msgid "The results of voting by other readers of this article are below:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:27
|
|
#, python-format
|
|
msgid "Recommendations: %(recommendations)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:28
|
|
#, python-format
|
|
msgid "Votes: %(votes)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:29
|
|
#, python-format
|
|
msgid "Overall Rating: %(score)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:4
|
|
msgid "Dashboard"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:5
|
|
#: templates/helpdesk/ticket_list.html:198
|
|
msgid "Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:6
|
|
msgid "New Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:8
|
|
msgid "Stats"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:14
|
|
#: templates/helpdesk/ticket_list.html:46
|
|
msgid "Load Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:25 templates/helpdesk/navigation.html:35
|
|
msgid "Logout"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:26
|
|
msgid "Search..."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:26
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:31
|
|
msgid "Submit A Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/navigation.html:35
|
|
msgid "Log In"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_change_language.html:2
|
|
#: templates/helpdesk/public_homepage.html:21
|
|
#: templates/helpdesk/public_view_form.html:4
|
|
#: templates/helpdesk/public_view_ticket.html:2
|
|
msgid "View a Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_change_language.html:5
|
|
msgid "Change the display language"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:6
|
|
msgid "Knowledgebase Articles"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:29
|
|
#: templates/helpdesk/public_view_form.html:15
|
|
msgid "Your E-mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:33
|
|
#: templates/helpdesk/public_view_form.html:19
|
|
msgid "View Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:39
|
|
msgid "Submit a Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:41
|
|
msgid ""
|
|
"All fields are required. Please provide as descriptive a title and "
|
|
"description as possible."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:67
|
|
msgid "Please use button at upper right to login first."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:4
|
|
msgid "Unable To Open Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:6
|
|
msgid ""
|
|
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
|
|
"\n"
|
|
"<p>Our system has marked your submission as <strong>spam</strong>, so we are unable to save it. If this is not spam, please press back and re-type your message. Be careful to avoid sounding 'spammy', and if you have heaps of links please try removing them if possible.</p>\n"
|
|
"\n"
|
|
"<p>We are sorry for any inconvenience, however this check is required to avoid our helpdesk resources being overloaded by spammers.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_form.html:8
|
|
msgid "Error:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:8
|
|
#, python-format
|
|
msgid "Queue: %(queue_name)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:11
|
|
#: templates/helpdesk/ticket_desc_table.html:16
|
|
msgid "Submitted On"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|
#: templates/helpdesk/ticket_desc_table.html:74
|
|
msgid "Accept"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:46
|
|
#: templates/helpdesk/ticket_desc_table.html:74
|
|
msgid "Accept and Close"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:55
|
|
#: templates/helpdesk/ticket.html:64
|
|
msgid "Follow-Ups"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:63
|
|
#: templates/helpdesk/ticket.html:92
|
|
#, python-format
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:3
|
|
#: templates/helpdesk/report_index.html:6
|
|
#: templates/helpdesk/report_output.html:3
|
|
#: templates/helpdesk/report_output.html:16
|
|
msgid "Reports & Statistics"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:9
|
|
msgid "You haven't created any tickets yet, so you cannot run any reports."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:13
|
|
msgid "Reports By User"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:15
|
|
#: templates/helpdesk/report_index.html:24
|
|
msgid "by Priority"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:16
|
|
msgid "by Queue"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:17
|
|
#: templates/helpdesk/report_index.html:25
|
|
msgid "by Status"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:18
|
|
#: templates/helpdesk/report_index.html:26
|
|
msgid "by Month"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:22
|
|
msgid "Reports By Queue"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:19
|
|
msgid ""
|
|
"You can run this query on filtered data by using one of your saved queries."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:21
|
|
msgid "Select Query:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:26
|
|
msgid "Filter Report"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_output.html:29
|
|
msgid ""
|
|
"Want to filter this report to just show a subset of data? Go to the Ticket "
|
|
"List, filter your query, and save your query."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:6
|
|
msgid ""
|
|
"The following RSS feeds are available for you to monitor using your "
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:10
|
|
msgid ""
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
|
"opened for you"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:12
|
|
msgid "Latest Activity"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:13
|
|
msgid ""
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
|
"attachments, and more"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:16
|
|
msgid ""
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
|
"the public via the web or via e-mail"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:19
|
|
msgid ""
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
|
"new tickets coming into that queue."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:22
|
|
msgid "Per-Queue Feeds"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:23
|
|
msgid "All Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:27
|
|
msgid "Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:3
|
|
msgid "Change System Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>System Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following items can be maintained by you or other superusers:</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:11
|
|
msgid "E-Mail Ignore list"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:12
|
|
msgid "Maintain Queues"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:13
|
|
msgid "Maintain Pre-Set Replies"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:14
|
|
msgid "Maintain Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:15
|
|
msgid "Maintain Knowledgebase Items"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:16
|
|
msgid "Maintain E-Mail Templates"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:17
|
|
msgid "Maintain Users"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:2
|
|
msgid "View Ticket Details"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:34
|
|
msgid "Attach another File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:197
|
|
msgid "Add Another File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:71 templates/helpdesk/ticket.html.py:81
|
|
msgid "Private"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:111
|
|
msgid "Respond to this ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:118
|
|
msgid "Use a Pre-set Reply"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:120
|
|
msgid ""
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
|
"modify the pre-set reply to your liking before saving this update."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:123
|
|
msgid "Comment / Resolution"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:125
|
|
msgid ""
|
|
"You can insert ticket and queue details in your message. For more "
|
|
"information, see the <a href='../../help/context/'>context help page</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:128
|
|
msgid ""
|
|
"This ticket cannot be resolved or closed until the tickets it depends on are"
|
|
" resolved."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:158
|
|
msgid "Is this update public?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:160
|
|
msgid ""
|
|
"If this is public, the submitter will be e-mailed your comment or "
|
|
"resolution."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:164
|
|
msgid "Change Further Details »"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:173 templates/helpdesk/ticket_list.html:55
|
|
#: templates/helpdesk/ticket_list.html:87
|
|
#: templates/helpdesk/ticket_list.html:199
|
|
msgid "Owner"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:174
|
|
msgid "Unassign"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:190
|
|
msgid "Attach File(s) »"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:196
|
|
msgid "Attach a File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:204
|
|
msgid "Update This Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:3
|
|
msgid "Add Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>To automatically send an email to a user or e-mail address when this ticket is updated, select the user or enter an e-mail address below.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:21
|
|
msgid "Save Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:3
|
|
msgid "Delete Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to delete this email address (<em>%(email_address)s</em>) from the CC list for this ticket? They will stop receiving updates.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:11
|
|
#: templates/helpdesk/ticket_dependency_del.html:11
|
|
msgid "Don't Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:13
|
|
#: templates/helpdesk/ticket_dependency_del.html:13
|
|
msgid "Yes, Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:3
|
|
msgid "Ticket CC Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ticket CC Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>%(ticket_title)s</a></em> is updated. Some people can also view or edit the ticket via the public ticket views.</p>\n"
|
|
"\n"
|
|
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:14
|
|
msgid "Ticket CC List"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "View?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "Update?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:29
|
|
#, python-format
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:3
|
|
msgid "Add Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket Dependency</h2>\n"
|
|
"\n"
|
|
"<p>Adding a dependency will stop you resolving this ticket until the dependent ticket has been resolved or closed.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_add.html:21
|
|
msgid "Save Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_del.html:3
|
|
msgid "Delete Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_dependency_del.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket Dependency</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to remove the dependency on this ticket?</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:11
|
|
msgid "Unhold"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:11
|
|
msgid "Hold"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:13
|
|
#, python-format
|
|
msgid "Queue: %(queue)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:21
|
|
msgid "Assigned To"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:27
|
|
msgid "Ignore"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:36
|
|
msgid "Copies To"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:37
|
|
msgid "Manage"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:37
|
|
msgid ""
|
|
"Click here to add / remove people who should receive an e-mail whenever this"
|
|
" ticket is updated."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:48
|
|
msgid "Dependencies"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:50
|
|
msgid ""
|
|
"This ticket cannot be resolved until the following ticket(s) are resolved"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:51
|
|
msgid "Remove Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:54
|
|
msgid "This ticket has no dependencies."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:56
|
|
msgid "Add Dependency"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_desc_table.html:56
|
|
msgid ""
|
|
"Click on 'Add Dependency', if you want to make this ticket dependent on "
|
|
"another ticket. A ticket may not be closed until all tickets it depends on "
|
|
"are closed."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:2
|
|
msgid "Ticket Listing"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:41
|
|
msgid "Query Options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:43
|
|
msgid "Save This Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:51
|
|
msgid "Change Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:54
|
|
#: templates/helpdesk/ticket_list.html:69
|
|
msgid "Sorting"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:58
|
|
#: templates/helpdesk/ticket_list.html:137
|
|
msgid "Keywords"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:59
|
|
msgid "Date Range"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:90
|
|
msgid "Reverse"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:92
|
|
msgid "Ordering applied to tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:97
|
|
msgid "Owner(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:101
|
|
msgid "(ME)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:105
|
|
msgid "Ctrl-Click to select multiple options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:110
|
|
msgid "Queue(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:111
|
|
#: templates/helpdesk/ticket_list.html:117
|
|
#: templates/helpdesk/ticket_list.html:131
|
|
msgid "Ctrl-click to select multiple options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:116
|
|
msgid "Status(es)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:122
|
|
msgid "Date (From)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:123
|
|
msgid "Date (To)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:124
|
|
msgid "Use YYYY-MM-DD date format, eg 2011-05-29"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:130
|
|
msgid "Tag(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:138
|
|
msgid ""
|
|
"Keywords are case-insensitive, and will be looked for in the title, body and"
|
|
" submitter fields."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:142
|
|
msgid "Apply Filter"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:144
|
|
#, python-format
|
|
msgid "You are currently viewing saved query <em>%(query_name)s</em>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:147
|
|
#, python-format
|
|
msgid ""
|
|
"<a href='../reports/?saved_query=%(query_id)s'>Run a report</a> on this "
|
|
"query to see stats and charts for the data listed below."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:154
|
|
#: templates/helpdesk/ticket_list.html:169
|
|
msgid "Save Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:160
|
|
msgid ""
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
|
"query, other users will see this name, so choose something clear and "
|
|
"descriptive!"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:162
|
|
msgid "Shared?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:163
|
|
msgid "Yes, share this query with other users."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:164
|
|
msgid ""
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
|
"users."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:176
|
|
msgid "Use Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:178
|
|
msgid "Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
msgid "Run Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:213
|
|
msgid "No Tickets Match Your Selection"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:219
|
|
msgid "Previous"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:223
|
|
#, python-format
|
|
msgid "Page %(ticket_num)s of %(num_pages)s."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:227
|
|
msgid "Next"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:232
|
|
msgid "Select:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:232
|
|
msgid "None"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:232
|
|
msgid "Inverse"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "With Selected Tickets:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Take (Assign to me)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Close"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Close (Don't Send E-Mail)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Close (Send E-Mail)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Assign To"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:234
|
|
msgid "Nobody (Unassign)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:3
|
|
msgid "Change User Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:14
|
|
msgid ""
|
|
"\n"
|
|
"<h2>User Settings</h2>\n"
|
|
"\n"
|
|
"<p>Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:29
|
|
msgid "Save Options"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/logged_out.html:2
|
|
msgid "Logged Out"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/logged_out.html:4
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Logged Out</h2>\n"
|
|
"\n"
|
|
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and make the world a better place.</p>\n"
|
|
"\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:2
|
|
msgid "Helpdesk Login"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:9
|
|
#: templates/helpdesk/registration/login.html:21
|
|
msgid "Login"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:11
|
|
msgid ""
|
|
"To log in and begin responding to cases, simply enter your username and "
|
|
"password below."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:14
|
|
msgid "Your username and password didn't match. Please try again."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:16
|
|
msgid "Username"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/registration/login.html:18
|
|
msgid "Password"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:35
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:40
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:46
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:51
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:98
|
|
msgid "Helpdesk: Unassigned Tickets"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:99
|
|
msgid "Unassigned Open and Reopened tickets"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:124
|
|
msgid "Helpdesk: Recent Followups"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:125
|
|
msgid ""
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
|
"resolutions"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:140
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:145
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
|
msgstr ""
|
|
|
|
#: views/public.py:91
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
|
msgstr ""
|
|
|
|
#: views/public.py:109
|
|
msgid "Submitter accepted resolution and closed ticket"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:218
|
|
msgid "Accepted resolution and closed ticket"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:246
|
|
msgid "Sorry, you need to login to do that."
|
|
msgstr ""
|
|
|
|
#: views/staff.py:295
|
|
#, python-format
|
|
msgid "Assigned to %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:318
|
|
msgid "Updated"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:496
|
|
#, python-format
|
|
msgid "Assigned to %(username)s in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:501
|
|
msgid "Unassigned in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:506 views/staff.py:511
|
|
msgid "Closed in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:732
|
|
msgid ""
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
|
"By switching to a different database system you will gain better searching! "
|
|
"For more information, read the <a "
|
|
"href=\"http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-"
|
|
"matching\">Django Documentation on string matching in SQLite</a>."
|
|
msgstr ""
|
|
|
|
#: views/staff.py:843
|
|
msgid "Ticket taken off hold"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:846
|
|
msgid "Ticket placed on hold"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:914
|
|
msgid "Jan"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:915
|
|
msgid "Feb"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:916
|
|
msgid "Mar"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:917
|
|
msgid "Apr"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:918
|
|
msgid "May"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:919
|
|
msgid "Jun"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:920
|
|
msgid "Jul"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:921
|
|
msgid "Aug"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:922
|
|
msgid "Sep"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:923
|
|
msgid "Oct"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:924
|
|
msgid "Nov"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:925
|
|
msgid "Dec"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:951
|
|
msgid "User by Priority"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:957
|
|
msgid "User by Queue"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:963
|
|
msgid "User by Status"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:969
|
|
msgid "User by Month"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:975
|
|
msgid "Queue by Priority"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:981
|
|
msgid "Queue by Status"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:987
|
|
msgid "Queue by Month"
|
|
msgstr ""
|