mirror of
https://github.com/django-helpdesk/django-helpdesk.git
synced 2024-12-14 10:51:21 +01:00
3127 lines
72 KiB
Plaintext
3127 lines
72 KiB
Plaintext
# django-helpdesk English language translation
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# Copyright (C) 2011 Ross Poulton
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# This file is distributed under the same license as the django-helpdesk package.
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#
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# Translators:
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# Ross Poulton <ross@rossp.org>, 2011
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msgid ""
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msgstr ""
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"Project-Id-Version: django-helpdesk\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2023-05-01 23:04+0200\n"
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"PO-Revision-Date: 2013-11-20 11:07+0000\n"
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"Last-Translator: Ross Poulton <ross@rossp.org>\n"
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"Language-Team: English (http://www.transifex.com/projects/p/django-helpdesk/"
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"language/en/)\n"
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"Language: en\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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"Plural-Forms: nplurals=2; plural=(n != 1);\n"
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#: .\admin.py:57 .\models.py:511
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#: .\templates\helpdesk\public_view_ticket.html:26
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#: .\templates\helpdesk\ticket_desc_table.html:83
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msgid "Submitter E-Mail"
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msgstr ""
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#: .\admin.py:87 .\models.py:96 .\models.py:1327 .\models.py:1828
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msgid "Slug"
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msgstr ""
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#: .\email.py:566
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#, python-format
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msgid "E-Mail Received from %(sender_email)s"
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msgstr ""
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#: .\email.py:576
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#, python-format
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msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
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msgstr ""
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#: .\email.py:675
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msgid "original_message.eml"
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msgstr ""
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#: .\email.py:784
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msgid "email_html_body.html"
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msgstr ""
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#: .\email.py:806
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msgid "Comment from e-mail"
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msgstr ""
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#: .\email.py:816
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msgid "Unknown Sender"
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msgstr ""
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#: .\forms.py:127
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msgid "This ticket is merged into the selected ticket."
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msgstr ""
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#: .\forms.py:202 .\models.py:349 .\models.py:495
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#: .\templates\helpdesk\filters\sorting.html:16
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#: .\templates\helpdesk\include\tickets.html:16
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#: .\templates\helpdesk\include\unassigned.html:15
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#: .\templates\helpdesk\include\unassigned.html:56
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#: .\templates\helpdesk\report_index.html:44
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#: .\templates\helpdesk\rss_list.html:45
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#: .\templates\helpdesk\ticket_list.html:73
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#: .\templates\helpdesk\ticket_list.html:177 .\views\staff.py:1771
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#: .\views\staff.py:1777 .\views\staff.py:1783 .\views\staff.py:1789
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msgid "Queue"
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msgstr ""
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#: .\forms.py:211
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msgid "Summary of the problem"
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msgstr ""
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#: .\forms.py:216
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msgid "Description of your issue"
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msgstr ""
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#: .\forms.py:219
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msgid "Please be as descriptive as possible and include all details"
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msgstr ""
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#: .\forms.py:227 .\management\commands\escalate_tickets.py:131 .\models.py:556
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#: .\templates\helpdesk\filters\sorting.html:22
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#: .\templates\helpdesk\include\tickets.html:15
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#: .\templates\helpdesk\include\unassigned.html:14
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#: .\templates\helpdesk\include\unassigned.html:55
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#: .\templates\helpdesk\public_view_ticket.html:31
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#: .\templates\helpdesk\ticket.html:178
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#: .\templates\helpdesk\ticket_desc_table.html:102
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#: .\templates\helpdesk\ticket_list.html:72 .\views\staff.py:852
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msgid "Priority"
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msgstr ""
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#: .\forms.py:229
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr ""
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#: .\forms.py:238 .\models.py:564 .\templates\helpdesk\ticket.html:181
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#: .\views\staff.py:862 .\views\staff.py:1076
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msgid "Due on"
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msgstr ""
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#: .\forms.py:244
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msgid "Attach File"
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msgstr ""
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#: .\forms.py:245
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msgid ""
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"You can attach a file to this ticket. Only file types such as plain text (."
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"txt), a document (.pdf, .docx, or .odt), or screenshot (.png or .jpg) may be "
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"uploaded."
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msgstr ""
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#: .\forms.py:263
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msgid "Knowledge Base Item"
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msgstr ""
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#: .\forms.py:356
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msgid "Submitter E-Mail Address"
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msgstr ""
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#: .\forms.py:359
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msgid ""
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"This e-mail address will receive copies of all public updates to this ticket."
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msgstr ""
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#: .\forms.py:369
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msgid "Case owner"
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msgstr ""
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#: .\forms.py:370
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr ""
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#: .\forms.py:412
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr ""
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#: .\forms.py:413
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msgid "<invalid user>"
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msgstr ""
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#: .\forms.py:416
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msgid "Ticket Opened"
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msgstr ""
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#: .\forms.py:437
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msgid "Your E-Mail Address"
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msgstr ""
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#: .\forms.py:438
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msgid "We will e-mail you when your ticket is updated."
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msgstr ""
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#: .\forms.py:506
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msgid "Ticket Opened Via Web"
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msgstr ""
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#: .\forms.py:588
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msgid "Tickets to merge"
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msgstr ""
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#: .\forms.py:596
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msgid "Please choose at least 2 tickets."
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msgstr ""
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#: .\forms.py:599
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msgid "Impossible to merge more than 4 tickets..."
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msgstr ""
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#: .\forms.py:604
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msgid "All selected tickets must share the same queue in order to be merged."
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msgstr ""
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#: .\forms.py:637
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msgid "Template"
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msgstr ""
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#: .\management\commands\create_queue_permissions.py:70
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#: .\migrations\0009_migrate_queuemembership.py:28 .\models.py:424
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msgid "Permission for queue: "
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msgstr ""
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#: .\management\commands\create_usersettings.py:23
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msgid ""
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"Check for user without django-helpdesk UserSettings and create settings if "
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"required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to "
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"suit your situation."
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msgstr ""
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#: .\management\commands\escalate_tickets.py:125
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#, python-format
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msgid "Ticket escalated after %s days"
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msgstr ""
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#: .\models.py:91 .\models.py:488 .\models.py:929 .\models.py:1381
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#: .\templates\helpdesk\filters\sorting.html:13
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#: .\templates\helpdesk\ticket.html:172 .\views\staff.py:824
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msgid "Title"
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msgstr ""
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#: .\models.py:99
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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#: .\models.py:104 .\models.py:1660 .\models.py:1742 .\models.py:1825
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#: .\templates\helpdesk\email_ignore_list.html:32
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msgid "E-Mail Address"
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msgstr ""
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#: .\models.py:107
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use "
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"IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr ""
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#: .\models.py:113 .\models.py:1294
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msgid "Locale"
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msgstr ""
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#: .\models.py:117
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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#: .\models.py:122
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msgid "Allow Public Submission?"
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msgstr ""
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#: .\models.py:126
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msgid "Should this queue be listed on the public submission form?"
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msgstr ""
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#: .\models.py:130
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msgid "Allow E-Mail Submission?"
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msgstr ""
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#: .\models.py:133
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr ""
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#: .\models.py:138
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msgid "Escalation Days"
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msgstr ""
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#: .\models.py:141
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr ""
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#: .\models.py:146
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msgid "New Ticket CC Address"
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msgstr ""
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#: .\models.py:150
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue. Enter a comma between multiple e-"
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"mail addresses."
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msgstr ""
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#: .\models.py:156
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msgid "Updated Ticket CC Address"
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msgstr ""
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#: .\models.py:160
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue. Separate multiple addresses with a comma."
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msgstr ""
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#: .\models.py:167
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msgid "Notify contacts when email updates arrive"
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msgstr ""
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#: .\models.py:170
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msgid ""
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"When an email arrives to either create a ticket or to interact with an "
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"existing discussion. Should email notifications be sent ? Note: the "
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"new_ticket_cc and updated_ticket_cc work independently of this feature"
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msgstr ""
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#: .\models.py:176
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msgid "E-Mail Box Type"
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msgstr ""
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#: .\models.py:178
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msgid "POP 3"
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msgstr ""
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#: .\models.py:179
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msgid "IMAP"
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msgstr ""
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#: .\models.py:180
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msgid "IMAP OAUTH"
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msgstr ""
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#: .\models.py:181
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msgid "Local Directory"
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msgstr ""
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#: .\models.py:184
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported, as well as reading from a local directory."
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msgstr ""
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#: .\models.py:190
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msgid "E-Mail Hostname"
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msgstr ""
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#: .\models.py:194
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr ""
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#: .\models.py:199
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msgid "E-Mail Port"
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msgstr ""
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#: .\models.py:202
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msgid ""
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"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
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"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
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"the defaults."
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msgstr ""
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#: .\models.py:208
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msgid "Use SSL for E-Mail?"
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msgstr ""
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#: .\models.py:211
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msgid ""
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"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
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"993 for IMAP and 995 for POP3."
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msgstr ""
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#: .\models.py:216
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msgid "E-Mail Username"
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msgstr ""
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#: .\models.py:220
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msgid "Username for accessing this mailbox."
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msgstr ""
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#: .\models.py:224
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msgid "E-Mail Password"
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msgstr ""
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#: .\models.py:228
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msgid "Password for the above username"
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msgstr ""
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#: .\models.py:232
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msgid "IMAP Folder"
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msgstr ""
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#: .\models.py:236
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msgid ""
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"If using IMAP, what folder do you wish to fetch messages from? This allows "
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"you to use one IMAP account for multiple queues, by filtering messages on "
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"your IMAP server into separate folders. Default: INBOX."
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msgstr ""
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#: .\models.py:243
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msgid "E-Mail Local Directory"
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msgstr ""
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#: .\models.py:247
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msgid ""
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"If using a local directory, what directory path do you wish to poll for new "
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"email? Example: /var/lib/mail/helpdesk/"
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msgstr ""
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#: .\models.py:253
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msgid "Django auth permission name"
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msgstr ""
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#: .\models.py:258
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msgid "Name used in the django.contrib.auth permission system"
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msgstr ""
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#: .\models.py:262
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msgid "E-Mail Check Interval"
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msgstr ""
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#: .\models.py:264
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr ""
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#: .\models.py:278
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msgid "Socks Proxy Type"
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msgstr ""
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#: .\models.py:280
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msgid "SOCKS4"
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msgstr ""
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#: .\models.py:280
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msgid "SOCKS5"
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msgstr ""
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#: .\models.py:284
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msgid ""
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"SOCKS4 or SOCKS5 allows you to proxy your connections through a SOCKS server."
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msgstr ""
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#: .\models.py:288
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msgid "Socks Proxy Host"
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msgstr ""
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#: .\models.py:291
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msgid "Socks proxy IP address. Default: 127.0.0.1"
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msgstr ""
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#: .\models.py:295
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msgid "Socks Proxy Port"
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msgstr ""
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#: .\models.py:299
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msgid "Socks proxy port number. Default: 9150 (default TOR port)"
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msgstr ""
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#: .\models.py:303
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msgid "Logging Type"
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msgstr ""
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#: .\models.py:306 .\templates\helpdesk\ticket_list.html:93
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msgid "None"
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msgstr ""
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#: .\models.py:307
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msgid "Debug"
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msgstr ""
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#: .\models.py:308
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msgid "Information"
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msgstr ""
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#: .\models.py:309
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msgid "Warning"
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msgstr ""
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#: .\models.py:310
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msgid "Error"
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msgstr ""
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#: .\models.py:311
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msgid "Critical"
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msgstr ""
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#: .\models.py:315
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msgid ""
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"Set the default logging level. All messages at that level or above will be "
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"logged to the directory set below. If no level is set, logging will be "
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"disabled."
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msgstr ""
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#: .\models.py:321
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msgid "Logging Directory"
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msgstr ""
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#: .\models.py:325
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msgid ""
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"If logging is enabled, what directory should we use to store log files for "
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"this queue? The standard logging mechanims are used if no directory is set"
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msgstr ""
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#: .\models.py:336
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msgid "Default owner"
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msgstr ""
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#: .\models.py:340
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msgid "Time to be spent on this Queue in total"
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msgstr ""
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#: .\models.py:350 .\templates\helpdesk\email_ignore_list.html:34
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msgid "Queues"
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msgstr ""
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#: .\models.py:472 .\templates\helpdesk\report_index.html:45
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#: .\templates\helpdesk\ticket.html:114
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msgid "Open"
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msgstr ""
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#: .\models.py:473 .\templates\helpdesk\public_view_ticket.html:107
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#: .\templates\helpdesk\public_view_ticket.html:115
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#: .\templates\helpdesk\public_view_ticket.html:121
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#: .\templates\helpdesk\public_view_ticket.html:126
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#: .\templates\helpdesk\ticket.html:122 .\templates\helpdesk\ticket.html:130
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#: .\templates\helpdesk\ticket.html:136 .\templates\helpdesk\ticket.html:141
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msgid "Reopened"
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msgstr ""
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#: .\models.py:474 .\templates\helpdesk\public_view_ticket.html:108
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#: .\templates\helpdesk\public_view_ticket.html:116
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#: .\templates\helpdesk\report_index.html:46
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#: .\templates\helpdesk\ticket.html:115 .\templates\helpdesk\ticket.html:123
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#: .\templates\helpdesk\ticket.html:131
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msgid "Resolved"
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msgstr ""
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#: .\models.py:475 .\templates\helpdesk\public_view_ticket.html:109
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#: .\templates\helpdesk\public_view_ticket.html:117
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#: .\templates\helpdesk\public_view_ticket.html:122
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#: .\templates\helpdesk\report_index.html:47
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#: .\templates\helpdesk\ticket.html:116 .\templates\helpdesk\ticket.html:124
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#: .\templates\helpdesk\ticket.html:132 .\templates\helpdesk\ticket.html:137
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msgid "Closed"
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msgstr ""
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#: .\models.py:476 .\templates\helpdesk\public_view_ticket.html:110
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#: .\templates\helpdesk\public_view_ticket.html:127
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#: .\templates\helpdesk\ticket.html:117 .\templates\helpdesk\ticket.html:125
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#: .\templates\helpdesk\ticket.html:142
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msgid "Duplicate"
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msgstr ""
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#: .\models.py:480
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msgid "1. Critical"
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msgstr ""
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#: .\models.py:481
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msgid "2. High"
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msgstr ""
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#: .\models.py:482
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msgid "3. Normal"
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msgstr ""
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#: .\models.py:483
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msgid "4. Low"
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msgstr ""
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#: .\models.py:484
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msgid "5. Very Low"
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msgstr ""
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#: .\models.py:499 .\templates\helpdesk\filters\sorting.html:10
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#: .\templates\helpdesk\include\unassigned.html:16
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#: .\templates\helpdesk\include\unassigned.html:57
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#: .\templates\helpdesk\ticket_list.html:75
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msgid "Created"
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msgstr ""
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|
|
#: .\models.py:501
|
|
msgid "Date this ticket was first created"
|
|
msgstr ""
|
|
|
|
#: .\models.py:505
|
|
msgid "Modified"
|
|
msgstr ""
|
|
|
|
#: .\models.py:507
|
|
msgid "Date this ticket was most recently changed."
|
|
msgstr ""
|
|
|
|
#: .\models.py:514
|
|
msgid ""
|
|
"The submitter will receive an email for all public follow-ups left for this "
|
|
"task."
|
|
msgstr ""
|
|
|
|
#: .\models.py:524
|
|
msgid "Assigned to"
|
|
msgstr ""
|
|
|
|
#: .\models.py:528 .\templates\helpdesk\filters\sorting.html:19
|
|
#: .\templates\helpdesk\include\tickets.html:17
|
|
#: .\templates\helpdesk\ticket_list.html:74
|
|
#: .\templates\helpdesk\ticket_list.html:180 .\views\staff.py:834
|
|
#: .\views\staff.py:1077
|
|
msgid "Status"
|
|
msgstr ""
|
|
|
|
#: .\models.py:534
|
|
msgid "On Hold"
|
|
msgstr ""
|
|
|
|
#: .\models.py:538
|
|
msgid "If a ticket is on hold, it will not automatically be escalated."
|
|
msgstr ""
|
|
|
|
#: .\models.py:542 .\models.py:1331 .\models.py:2072
|
|
#: .\templates\helpdesk\checklist_form.html:49
|
|
#: .\templates\helpdesk\public_view_ticket.html:50
|
|
#: .\templates\helpdesk\ticket_desc_table.html:232 .\views\staff.py:1080
|
|
msgid "Description"
|
|
msgstr ""
|
|
|
|
#: .\models.py:545
|
|
msgid "The content of the customers query."
|
|
msgstr ""
|
|
|
|
#: .\models.py:549 .\templates\helpdesk\public_view_ticket.html:57
|
|
#: .\templates\helpdesk\ticket_desc_table.html:240 .\views\staff.py:1081
|
|
msgid "Resolution"
|
|
msgstr ""
|
|
|
|
#: .\models.py:552
|
|
msgid "The resolution provided to the customer by our staff."
|
|
msgstr ""
|
|
|
|
#: .\models.py:560
|
|
msgid "1 = Highest Priority, 5 = Low Priority"
|
|
msgstr ""
|
|
|
|
#: .\models.py:573
|
|
msgid ""
|
|
"The date this ticket was last escalated - updated automatically by "
|
|
"management/commands/escalate_tickets.py."
|
|
msgstr ""
|
|
|
|
#: .\models.py:578
|
|
msgid "Secret key needed for viewing/editing ticket by non-logged in users"
|
|
msgstr ""
|
|
|
|
#: .\models.py:589
|
|
msgid "Knowledge base item the user was viewing when they created this ticket."
|
|
msgstr ""
|
|
|
|
#: .\models.py:594
|
|
msgid "merged to"
|
|
msgstr ""
|
|
|
|
#: .\models.py:674 .\templates\helpdesk\filters\owner.html:12
|
|
#: .\templates\helpdesk\ticket_desc_table.html:77 .\views\feeds.py:93
|
|
#: .\views\feeds.py:118 .\views\feeds.py:171 .\views\staff.py:814
|
|
msgid "Unassigned"
|
|
msgstr ""
|
|
|
|
#: .\models.py:714
|
|
msgid " - On Hold"
|
|
msgstr ""
|
|
|
|
#: .\models.py:717
|
|
msgid " - Open dependencies"
|
|
msgstr ""
|
|
|
|
#: .\models.py:792 .\models.py:920 .\models.py:1729 .\models.py:1954
|
|
#: .\models.py:1992 .\models.py:2036
|
|
#: .\templates\helpdesk\include\tickets.html:14
|
|
#: .\templates\helpdesk\include\unassigned.html:13
|
|
#: .\templates\helpdesk\include\unassigned.html:54
|
|
#: .\templates\helpdesk\public_homepage.html:58
|
|
#: .\templates\helpdesk\public_view_form.html:12
|
|
#: .\templates\helpdesk\ticket_list.html:71
|
|
msgid "Ticket"
|
|
msgstr ""
|
|
|
|
#: .\models.py:793 .\templates\helpdesk\checklist_confirm_delete.html:9
|
|
#: .\templates\helpdesk\checklist_form.html:9
|
|
#: .\templates\helpdesk\create_ticket.html:7
|
|
#: .\templates\helpdesk\delete_ticket.html:7
|
|
#: .\templates\helpdesk\edit_ticket.html:9
|
|
#: .\templates\helpdesk\email_ignore_add.html:7
|
|
#: .\templates\helpdesk\followup_edit.html:14
|
|
#: .\templates\helpdesk\rss_list.html:8 .\templates\helpdesk\ticket.html:13
|
|
#: .\templates\helpdesk\ticket_cc_add.html:9
|
|
#: .\templates\helpdesk\ticket_cc_del.html:7
|
|
#: .\templates\helpdesk\ticket_cc_list.html:9
|
|
#: .\templates\helpdesk\ticket_dependency_add.html:7
|
|
#: .\templates\helpdesk\ticket_dependency_del.html:7
|
|
#: .\templates\helpdesk\ticket_list.html:5
|
|
#: .\templates\helpdesk\ticket_list.html:23
|
|
#: .\templates\helpdesk\ticket_merge.html:14
|
|
msgid "Tickets"
|
|
msgstr ""
|
|
|
|
#: .\models.py:924 .\models.py:1238 .\models.py:1653 .\models.py:1822
|
|
msgid "Date"
|
|
msgstr ""
|
|
|
|
#: .\models.py:936 .\views\staff.py:641
|
|
msgid "Comment"
|
|
msgstr ""
|
|
|
|
#: .\models.py:942
|
|
msgid "Public"
|
|
msgstr ""
|
|
|
|
#: .\models.py:946
|
|
msgid ""
|
|
"Public tickets are viewable by the submitter and all staff, but non-public "
|
|
"tickets can only be seen by staff."
|
|
msgstr ""
|
|
|
|
#: .\models.py:956 .\models.py:1487 .\models.py:1738
|
|
#: .\templates\helpdesk\ticket_cc_add.html:39 .\views\staff.py:1746
|
|
#: .\views\staff.py:1752 .\views\staff.py:1759 .\views\staff.py:1765
|
|
msgid "User"
|
|
msgstr ""
|
|
|
|
#: .\models.py:960 .\templates\helpdesk\ticket.html:110
|
|
msgid "New Status"
|
|
msgstr ""
|
|
|
|
#: .\models.py:964
|
|
msgid "If the status was changed, what was it changed to?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:968
|
|
msgid "E-Mail ID"
|
|
msgstr ""
|
|
|
|
#: .\models.py:972
|
|
msgid "The Message ID of the submitter's email."
|
|
msgstr ""
|
|
|
|
#: .\models.py:979
|
|
msgid "Time spent on this follow up"
|
|
msgstr ""
|
|
|
|
#: .\models.py:985 .\models.py:1017 .\models.py:1135
|
|
msgid "Follow-up"
|
|
msgstr ""
|
|
|
|
#: .\models.py:986
|
|
msgid "Follow-ups"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1021 .\models.py:1960
|
|
msgid "Field"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1026
|
|
msgid "Old Value"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1032
|
|
msgid "New Value"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1040
|
|
msgid "removed"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1042
|
|
#, python-format
|
|
msgid "set to %s"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1044
|
|
#, python-format
|
|
msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
|
|
msgstr ""
|
|
|
|
#: .\models.py:1051
|
|
msgid "Ticket change"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1052
|
|
msgid "Ticket changes"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1067
|
|
msgid "File"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1074
|
|
msgid "Filename"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1080
|
|
msgid "MIME Type"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1086
|
|
msgid "Size"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1088
|
|
msgid "Size of this file in bytes"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1125
|
|
msgid "Attachment"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1126 .\templates\helpdesk\ticket.html:57
|
|
#: .\templates\helpdesk\ticket_desc_table.html:154
|
|
msgid "Attachments"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1157 .\models.py:1452
|
|
msgid "Knowledge base item"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1186
|
|
msgid "Pre-set reply"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1187
|
|
msgid "Pre-set replies"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1192
|
|
msgid ""
|
|
"Leave blank to allow this reply to be used for all queues, or select those "
|
|
"queues you wish to limit this reply to."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1197 .\models.py:1233 .\models.py:1648 .\models.py:2019
|
|
#: .\models.py:2040 .\templates\helpdesk\email_ignore_list.html:31
|
|
msgid "Name"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1199
|
|
msgid ""
|
|
"Only used to assist users with selecting a reply - not shown to the user."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1204
|
|
msgid "Body"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1205
|
|
msgid ""
|
|
"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); "
|
|
"{{ queue }} - The queue; and {{ user }} - the current user."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1228
|
|
msgid ""
|
|
"Leave blank for this exclusion to be applied to all queues, or select those "
|
|
"queues you wish to exclude with this entry."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1239
|
|
msgid "Date on which escalation should not happen"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1246
|
|
msgid "Escalation exclusion"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1247
|
|
msgid "Escalation exclusions"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1260
|
|
msgid "Template Name"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1265
|
|
msgid "Subject"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1267
|
|
msgid ""
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is "
|
|
"available as in plain_text, below."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1273
|
|
msgid "Heading"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1275
|
|
msgid ""
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same "
|
|
"context is available as in plain_text, below."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1281
|
|
msgid "Plain Text"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1282
|
|
msgid ""
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1288
|
|
msgid "HTML"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1290
|
|
msgid "The same context is available here as in plain_text, above."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1298
|
|
msgid "Locale of this template."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1306
|
|
msgid "e-mail template"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1307
|
|
msgid "e-mail templates"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1317
|
|
msgid "Name of the category"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1322
|
|
msgid "Title on knowledgebase page"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1340
|
|
msgid "Default queue when creating a ticket after viewing this category."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1345
|
|
msgid "Is KBCategory publicly visible?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1353
|
|
msgid "Knowledge base category"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1354
|
|
msgid "Knowledge base categories"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1377
|
|
msgid "Category"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1386
|
|
msgid "Question"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1390
|
|
msgid "Answer"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1394
|
|
msgid "Votes"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1395
|
|
msgid "Total number of votes cast for this item"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1400
|
|
msgid "Positive Votes"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1401
|
|
msgid "Number of votes for this item which were POSITIVE."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1406
|
|
msgid "Last Updated"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1408
|
|
msgid "The date on which this question was most recently changed."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1415
|
|
msgid "Team"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1421
|
|
msgid "Order"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1427
|
|
msgid "Enabled to display to users"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1444
|
|
msgid "Unrated"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1453 .\templates\helpdesk\ticket_list.html:189
|
|
msgid "Knowledge base items"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1491 .\templates\helpdesk\ticket_list.html:264
|
|
msgid "Query Name"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1493
|
|
msgid "User-provided name for this query"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1497
|
|
msgid "Shared With Other Users?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1500
|
|
msgid "Should other users see this query?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1504
|
|
msgid "Search Query"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1505
|
|
msgid "Pickled query object. Be wary changing this."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1515
|
|
msgid "Saved search"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1516
|
|
msgid "Saved searches"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1558
|
|
msgid "DEPRECATED! Settings Dictionary DEPRECATED!"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1559
|
|
msgid ""
|
|
"DEPRECATED! This is a base64-encoded representation of a pickled Python "
|
|
"dictionary. Do not change this field via the admin."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1566
|
|
msgid "Show Ticket List on Login?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1568
|
|
msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1573
|
|
msgid "E-mail me on ticket change?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1575
|
|
msgid ""
|
|
"If you're the ticket owner and the ticket is changed via the web by somebody "
|
|
"else,do you want to receive an e-mail?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1582
|
|
msgid "E-mail me when assigned a ticket?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1584
|
|
msgid ""
|
|
"If you are assigned a ticket via the web, do you want to receive an e-mail?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1589
|
|
msgid "Number of tickets to show per page"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1591
|
|
msgid "How many tickets do you want to see on the Ticket List page?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1597
|
|
msgid "Use my e-mail address when submitting tickets?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1598
|
|
msgid ""
|
|
"When you submit a ticket, do you want to automatically use your e-mail "
|
|
"address as the submitter address? You can type a different e-mail address "
|
|
"when entering the ticket if needed, this option only changes the default."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1609
|
|
msgid "User Setting"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1610 .\templates\helpdesk\navigation-header.html:51
|
|
#: .\templates\helpdesk\user_settings.html:15
|
|
msgid "User Settings"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1637
|
|
msgid "Ignored e-mail address"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1638
|
|
msgid "Ignored e-mail addresses"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1643
|
|
msgid ""
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
|
"queues you wish to ignore this e-mail for."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1654
|
|
msgid "Date on which this e-mail address was added"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1662
|
|
msgid ""
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
|
"postmaster@*."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1667
|
|
msgid "Save Emails in Mailbox?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1670
|
|
msgid ""
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
|
"unticked, emails from this address will be deleted."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1737
|
|
msgid "User who wishes to receive updates for this ticket."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1745
|
|
msgid "For non-user followers, enter their e-mail address"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1749
|
|
msgid "Can View Ticket?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1752
|
|
msgid "Can this CC login to view the ticket details?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1756
|
|
msgid "Can Update Ticket?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1759
|
|
msgid "Can this CC login and update the ticket?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1796
|
|
msgid "Field Name"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1797
|
|
msgid ""
|
|
"As used in the database and behind the scenes. Must be unique and consist of "
|
|
"only lowercase letters with no punctuation."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1803
|
|
msgid "Label"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1805
|
|
msgid "The display label for this field"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1809
|
|
msgid "Help Text"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1810
|
|
msgid "Shown to the user when editing the ticket"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1816
|
|
msgid "Character (single line)"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1817
|
|
msgid "Text (multi-line)"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1818
|
|
msgid "Integer"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1819
|
|
msgid "Decimal"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1820
|
|
msgid "List"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1821
|
|
msgid "Boolean (checkbox yes/no)"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1823
|
|
msgid "Time"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1824
|
|
msgid "Date & Time"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1826
|
|
msgid "URL"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1827
|
|
msgid "IP Address"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1832
|
|
msgid "Data Type"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1834
|
|
msgid "Allows you to restrict the data entered into this field"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1839
|
|
msgid "Maximum Length (characters)"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1845
|
|
msgid "Decimal Places"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1846
|
|
msgid "Only used for decimal fields"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1852
|
|
msgid "Add empty first choice to List?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1854
|
|
msgid ""
|
|
"Only for List: adds an empty first entry to the choices list, which enforces "
|
|
"that the user makes an active choice."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1859
|
|
msgid "List Values"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1860
|
|
msgid "For list fields only. Enter one option per line."
|
|
msgstr ""
|
|
|
|
#: .\models.py:1866
|
|
msgid "Ordering"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1868
|
|
msgid "Lower numbers are displayed first; higher numbers are listed later"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1882
|
|
msgid "Required?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1883
|
|
msgid "Does the user have to enter a value for this field?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1888
|
|
msgid "Staff Only?"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1889
|
|
msgid ""
|
|
"If this is ticked, then the public submission form will NOT show this field"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1900
|
|
msgid "Custom field"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1901
|
|
msgid "Custom fields"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1970
|
|
msgid "Not defined"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1974
|
|
msgid "Ticket custom field value"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1975
|
|
msgid "Ticket custom field values"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1986
|
|
msgid "Ticket dependency"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1987
|
|
msgid "Ticket dependencies"
|
|
msgstr ""
|
|
|
|
#: .\models.py:1999
|
|
msgid "Depends On Ticket"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2022
|
|
msgid "Task List"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2025
|
|
msgid "Checklist Template"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2026
|
|
#: .\templates\helpdesk\checklist_template_confirm_delete.html:12
|
|
#: .\templates\helpdesk\checklist_templates.html:5
|
|
#: .\templates\helpdesk\checklist_templates.html:11
|
|
#: .\templates\helpdesk\system_settings.html:21
|
|
msgid "Checklist Templates"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2045 .\models.py:2068
|
|
msgid "Checklist"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2046 .\templates\helpdesk\ticket_desc_table.html:175
|
|
msgid "Checklists"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2076
|
|
msgid "Completion Date"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2081 .\templates\helpdesk\checklist_form.html:48
|
|
msgid "Position"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2088
|
|
msgid "Checklist Task"
|
|
msgstr ""
|
|
|
|
#: .\models.py:2089
|
|
msgid "Checklist Tasks"
|
|
msgstr ""
|
|
|
|
#: .\query.py:174
|
|
msgid "No text"
|
|
msgstr ""
|
|
|
|
#: .\query.py:179
|
|
msgid "View ticket"
|
|
msgstr ""
|
|
|
|
#: .\query.py:182
|
|
msgid "Messages"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\attribution.html:6
|
|
msgid ""
|
|
"<a href='https://github.com/django-helpdesk/django-helpdesk'>django-"
|
|
"helpdesk</a>."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\base-head.html:14
|
|
msgid "Powered by django-helpdesk"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\base-head.html:47 .\templates\helpdesk\rss_list.html:21
|
|
#: .\templates\helpdesk\rss_list.html:47
|
|
msgid "My Open Tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\base-head.html:48
|
|
msgid "All Recent Activity"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\base-head.html:49
|
|
#: .\templates\helpdesk\include\unassigned.html:6
|
|
#: .\templates\helpdesk\rss_list.html:27
|
|
msgid "Unassigned Tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_confirm_delete.html:5
|
|
#: .\templates\helpdesk\checklist_confirm_delete.html:23
|
|
msgid "Delete Checklist"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_confirm_delete.html:29
|
|
msgid "Are you sure your want to delete checklist"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_confirm_delete.html:33
|
|
#: .\templates\helpdesk\checklist_template_confirm_delete.html:35
|
|
#: .\templates\helpdesk\ticket_attachment_del.html:11
|
|
#: .\templates\helpdesk\ticket_cc_del.html:25
|
|
#: .\templates\helpdesk\ticket_dependency_del.html:21
|
|
msgid "Don't Delete"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_confirm_delete.html:37
|
|
#: .\templates\helpdesk\checklist_template_confirm_delete.html:39
|
|
#: .\templates\helpdesk\ticket_attachment_del.html:14
|
|
#: .\templates\helpdesk\ticket_dependency_del.html:24
|
|
msgid "Yes, I Understand - Delete"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_form.html:5
|
|
#: .\templates\helpdesk\checklist_form.html:21
|
|
msgid "Edit Checklist"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_form.html:24
|
|
msgid "Delete checklist"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_form.html:50
|
|
msgid "Delete?"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_form.html:61
|
|
msgid "Add task"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_form.html:66
|
|
#: .\templates\helpdesk\edit_ticket.html:37
|
|
msgid "Cancel Changes"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_form.html:70
|
|
#: .\templates\helpdesk\edit_ticket.html:35
|
|
msgid "Save Changes"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_template_confirm_delete.html:5
|
|
#: .\templates\helpdesk\checklist_template_confirm_delete.html:25
|
|
msgid "Delete Checklist Template"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_template_confirm_delete.html:9
|
|
#: .\templates\helpdesk\checklist_templates.html:9
|
|
#: .\templates\helpdesk\email_ignore_list.html:7
|
|
#: .\templates\helpdesk\navigation-header.html:58
|
|
#: .\templates\helpdesk\system_settings.html:15
|
|
msgid "System Settings"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_template_confirm_delete.html:31
|
|
msgid "Are you sure your want to delete checklist template"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_templates.html:15
|
|
msgid "Maintain checklist templates"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_templates.html:21
|
|
msgid "Edit checklist template"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_templates.html:23
|
|
msgid "Create new checklist template"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_templates.html:50
|
|
msgid "Add another task"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_templates.html:57
|
|
#: .\templates\helpdesk\ticket_cc_add.html:71
|
|
#: .\templates\helpdesk\ticket_cc_add.html:95
|
|
msgid "Cancel"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_templates.html:62
|
|
msgid "Save checklist template"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\checklist_templates.html:83
|
|
msgid "tasks"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\confirm_delete_saved_query.html:7
|
|
#: .\templates\helpdesk\confirm_delete_saved_query.html:10
|
|
#: .\templates\helpdesk\ticket_list.html:234
|
|
msgid "Delete Saved Query"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\confirm_delete_saved_query.html:13
|
|
msgid "Delete Query"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\confirm_delete_saved_query.html:15
|
|
#, python-format
|
|
msgid ""
|
|
"Are you sure you want to delete this saved filter (<em>%(query_title)s</"
|
|
"em>)? To re-create it, you will need to manually re-filter your ticket "
|
|
"listing."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\confirm_delete_saved_query.html:18
|
|
msgid ""
|
|
"You have shared this query, so other users may be using it. If you delete "
|
|
"it, they will have to manually create their own query."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\confirm_delete_saved_query.html:21
|
|
#: .\templates\helpdesk\delete_ticket.html:20
|
|
msgid "No, Don't Delete It"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\confirm_delete_saved_query.html:24
|
|
#: .\templates\helpdesk\delete_ticket.html:25
|
|
msgid "Yes I Understand - Delete It Anyway"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\create_ticket.html:3
|
|
#: .\templates\helpdesk\create_ticket.html:9
|
|
#: .\templates\helpdesk\public_create_ticket.html:4
|
|
msgid "Create Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\create_ticket.html:18
|
|
#: .\templates\helpdesk\navigation-header.html:73
|
|
#: .\templates\helpdesk\public_create_ticket.html:16
|
|
#: .\templates\helpdesk\public_homepage.html:40
|
|
msgid "Submit a Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\create_ticket.html:21
|
|
#: .\templates\helpdesk\edit_ticket.html:22
|
|
#: .\templates\helpdesk\public_create_ticket_base.html:7
|
|
msgid "Unless otherwise stated, all fields are required."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\create_ticket.html:22
|
|
#: .\templates\helpdesk\edit_ticket.html:23
|
|
#: .\templates\helpdesk\public_create_ticket_base.html:8
|
|
msgid "Please provide as descriptive a title and description as possible."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\create_ticket.html:39
|
|
msgid "Optional"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\create_ticket.html:53
|
|
#: .\templates\helpdesk\public_create_ticket_base.html:18
|
|
msgid "Submit Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:3
|
|
msgid "Helpdesk Dashboard"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:9 .\templates\helpdesk\kb_index.html:9
|
|
#: .\templates\helpdesk\ticket_list.html:29
|
|
msgid "Overview"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:20
|
|
msgid ""
|
|
"Welcome to your Helpdesk Dashboard! From here you can quickly see tickets "
|
|
"submitted by you, tickets you are working on, and those tickets that have no "
|
|
"owner."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:26
|
|
msgid "All Tickets submitted by you"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:27 .\views\staff.py:139
|
|
msgid "atrbcu_page"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:31
|
|
msgid "Open Tickets assigned to you (you are working on this ticket)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:32
|
|
msgid "You have no tickets assigned to you."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:33 .\views\staff.py:136
|
|
msgid "ut_page"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:39
|
|
msgid "Closed & resolved Tickets you used to work on"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\dashboard.html:40 .\views\staff.py:137
|
|
msgid "utcr_page"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\delete_ticket.html:3
|
|
#: .\templates\helpdesk\delete_ticket.html:12
|
|
#: .\templates\helpdesk\delete_ticket.html:16
|
|
msgid "Delete Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\delete_ticket.html:18
|
|
#, python-format
|
|
msgid ""
|
|
"Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? All "
|
|
"traces of the ticket, including followups, attachments, and updates will be "
|
|
"irreversibly removed."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\edit_ticket.html:5
|
|
#: .\templates\helpdesk\edit_ticket.html:14
|
|
msgid "Edit Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\edit_ticket.html:20
|
|
msgid "Edit a Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\edit_ticket.html:26
|
|
msgid "Note"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\edit_ticket.html:27
|
|
msgid ""
|
|
"Editing a ticket does <em>not</em> send an e-mail to the ticket owner or "
|
|
"submitter. No new details should be entered, this form should only be used "
|
|
"to fix incorrect details or clean up the submission."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\edit_ticket.html:29
|
|
msgid "Error: "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_add.html:3
|
|
#: .\templates\helpdesk\email_ignore_add.html:9
|
|
#: .\templates\helpdesk\email_ignore_add.html:13
|
|
#: .\templates\helpdesk\email_ignore_add.html:30
|
|
msgid "Ignore E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_add.html:15
|
|
msgid ""
|
|
"To ignore an e-mail address and prevent any emails from that address "
|
|
"creating tickets automatically, enter the e-mail address below."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_add.html:17
|
|
msgid ""
|
|
"You can either enter a whole e-mail address such as <em>email@domain.com</"
|
|
"em> or a portion of an e-mail address with a wildcard, such as <em>*@domain."
|
|
"com</em> or <em>user@*</em>."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_del.html:3
|
|
msgid "Delete Ignored E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_del.html:6
|
|
msgid "Un-Ignore E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_del.html:8
|
|
#, python-format
|
|
msgid ""
|
|
"Are you sure you wish to stop removing this email address (<em>"
|
|
"%(email_address)s</em>) and allow their e-mails to automatically create "
|
|
"tickets in your system? You can re-add this e-mail address at any time."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_del.html:10
|
|
msgid "Keep Ignoring It"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_del.html:13
|
|
msgid "Stop Ignoring It"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:3
|
|
#: .\templates\helpdesk\email_ignore_list.html:22
|
|
msgid "Ignored E-Mail Addresses"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:12
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
|
"\n"
|
|
"<p>The following e-mail addresses are currently being ignored by the "
|
|
"incoming e-mail processor. You can add a new item or delete any of the items "
|
|
"below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:26
|
|
msgid "Add an Email"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:33
|
|
msgid "Date Added"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:35
|
|
msgid "Keep in mailbox?"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:36
|
|
#: .\templates\helpdesk\email_ignore_list.html:47
|
|
#: .\templates\helpdesk\include\unassigned.html:29
|
|
#: .\templates\helpdesk\include\unassigned.html:70
|
|
#: .\templates\helpdesk\ticket_cc_list.html:40
|
|
#: .\templates\helpdesk\ticket_cc_list.html:64
|
|
#: .\templates\helpdesk\ticket_desc_table.html:22
|
|
#: .\templates\helpdesk\ticket_list.html:105
|
|
msgid "Delete"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:45
|
|
#: .\templates\helpdesk\ticket_list.html:89
|
|
msgid "All"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:46
|
|
msgid "Keep"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\email_ignore_list.html:63
|
|
msgid ""
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
|
"from that address will be deleted permanently."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\date.html:4
|
|
msgid "Date (From)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\date.html:10
|
|
msgid "Date (To)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\date.html:19
|
|
msgid "Use YYYY-MM-DD date format, eg 2018-01-30"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\kbitems.html:6
|
|
msgid "Knowledge base item(s)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\kbitems.html:12
|
|
msgid "Uncategorized"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\kbitems.html:23
|
|
#: .\templates\helpdesk\filters\queue.html:18
|
|
#: .\templates\helpdesk\filters\status.html:14
|
|
msgid "Ctrl-click to select multiple options"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\keywords.html:4
|
|
#: .\templates\helpdesk\ticket_list.html:183
|
|
msgid "Keywords"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\keywords.html:12
|
|
msgid ""
|
|
"Keywords are case-insensitive, and will be looked for pretty much everywhere "
|
|
"possible. Prepend with 'queue:' or 'priority:' to search by queue or "
|
|
"priority. You can also use the keyword OR to combine multiple searches."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\owner.html:6
|
|
msgid "Owner(s)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\owner.html:25
|
|
msgid "Ctrl-Click to select multiple options"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\queue.html:6
|
|
msgid "Queue(s)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\sorting.html:5
|
|
#: .\templates\helpdesk\ticket_list.html:171
|
|
msgid "Sorting"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\sorting.html:25
|
|
#: .\templates\helpdesk\ticket.html:175
|
|
#: .\templates\helpdesk\ticket_list.html:77
|
|
#: .\templates\helpdesk\ticket_list.html:174 .\views\staff.py:843
|
|
#: .\views\staff.py:1079
|
|
msgid "Owner"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\sorting.html:30
|
|
msgid "Reverse"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\sorting.html:38
|
|
msgid "Ordering applied to tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\filters\status.html:6
|
|
msgid "Status(es)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\followup_edit.html:2
|
|
msgid "Edit followup"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\followup_edit.html:20
|
|
#: .\templates\helpdesk\followup_edit.html:30
|
|
msgid "Edit FollowUp"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\followup_edit.html:37
|
|
msgid "Reassign ticket:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\followup_edit.html:39
|
|
msgid "Title:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\followup_edit.html:41
|
|
msgid "Comment:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\alert_form_errors.html:4
|
|
msgid "There are errors in the form"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\stats.html:15
|
|
msgid "View Tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\stats.html:15
|
|
msgid "No tickets in this range"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\tickets.html:7
|
|
msgid "Your Tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\tickets.html:18
|
|
msgid "Last Update"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\tickets.html:31
|
|
msgid "You do not have any pending tickets."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\unassigned.html:6
|
|
#: .\templates\helpdesk\include\unassigned.html:47
|
|
msgid "(pick up a ticket if you start to work on it)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\unassigned.html:17
|
|
#: .\templates\helpdesk\include\unassigned.html:58
|
|
msgid "Actions"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\unassigned.html:28
|
|
#: .\templates\helpdesk\include\unassigned.html:69
|
|
msgid "Take"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\unassigned.html:33
|
|
#: .\templates\helpdesk\include\unassigned.html:74
|
|
#: .\templates\helpdesk\report_index.html:61
|
|
msgid "There are no unassigned tickets."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\unassigned.html:47
|
|
msgid "KBItem:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\include\unassigned.html:47
|
|
msgid "Team:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_category.html:4
|
|
#: .\templates\helpdesk\kb_category.html:10
|
|
#: .\templates\helpdesk\kb_category_base.html:3
|
|
#, python-format
|
|
msgid "%(kbcat)s"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_category.html:8 .\templates\helpdesk\kb_index.html:3
|
|
#: .\templates\helpdesk\kb_index.html:7 .\templates\helpdesk\kb_index.html:13
|
|
#: .\templates\helpdesk\navigation-sidebar.html:53
|
|
#: .\templates\helpdesk\navigation-sidebar.html:75
|
|
msgid "Knowledgebase"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_category_base.html:34
|
|
msgid "open tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_category_base.html:40
|
|
#: .\templates\helpdesk\kb_category_base.html:65
|
|
msgid "Contact a human"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_category_base.html:42
|
|
#: .\templates\helpdesk\kb_category_base.html:67
|
|
msgid "Create New Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_category_base.html:42
|
|
#: .\templates\helpdesk\kb_category_base.html:67
|
|
msgid " Queue: "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_category_base.html:48
|
|
#, python-format
|
|
msgid "%(recommendations)s people found this answer useful of %(votes)s"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_index.html:15
|
|
msgid ""
|
|
"We have listed a number of Knowledgebase articles for your perusal in the "
|
|
"following categories. Please check to see if any of these articles address "
|
|
"your problem prior to opening a support ticket."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\kb_index.html:26
|
|
#: .\templates\helpdesk\public_homepage.html:27
|
|
msgid "View articles"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:7
|
|
msgid "Helpdesk"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:17
|
|
msgid "Search..."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:17
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:21
|
|
#: .\templates\helpdesk\ticket_list.html:125
|
|
msgid "Go"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:52
|
|
#: .\templates\helpdesk\rss_list.html:4 .\templates\helpdesk\rss_list.html:16
|
|
msgid "RSS Feeds"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:54
|
|
#: .\templates\helpdesk\registration\change_password.html:2
|
|
#: .\templates\helpdesk\registration\change_password_done.html:2
|
|
msgid "Change password"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:61
|
|
#: .\templates\helpdesk\navigation-header.html:80
|
|
msgid "Logout"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:68
|
|
#: .\templates\helpdesk\navigation-sidebar.html:9
|
|
msgid "Dashboard"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-header.html:82
|
|
msgid "Log In"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-sidebar.html:15
|
|
msgid "All Tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-sidebar.html:21
|
|
#: .\templates\helpdesk\report_output.html:23
|
|
msgid "Saved Queries"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-sidebar.html:33
|
|
msgid ""
|
|
"No saved queries currently available. You can create one in the All Tickets "
|
|
"page."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-sidebar.html:40
|
|
#: .\templates\helpdesk\navigation-sidebar.html:68
|
|
msgid "New Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-sidebar.html:46
|
|
msgid "Reports"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\navigation-sidebar.html:62
|
|
msgid "Homepage"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_change_language.html:2
|
|
#: .\templates\helpdesk\public_homepage.html:54
|
|
#: .\templates\helpdesk\public_view_form.html:4
|
|
#: .\templates\helpdesk\public_view_ticket.html:3
|
|
msgid "View a Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_change_language.html:5
|
|
msgid "Change the display language"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_create_ticket_base.html:22
|
|
msgid ""
|
|
"Public ticket submission is disabled. Please contact the administrator for "
|
|
"assistance."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_homepage.html:4
|
|
msgid "Welcome to Helpdesk"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_homepage.html:18
|
|
msgid "Knowledgebase Articles"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_homepage.html:47
|
|
msgid "Please use button at upper right to login first."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_homepage.html:64
|
|
#: .\templates\helpdesk\public_view_form.html:15
|
|
msgid "Your E-mail Address"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_homepage.html:70
|
|
#: .\templates\helpdesk\public_view_form.html:19
|
|
msgid "View Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_spam.html:4
|
|
msgid "Unable To Open Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_spam.html:5
|
|
msgid "Sorry, but there has been an error trying to submit your ticket."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_spam.html:6
|
|
msgid ""
|
|
"Our system has marked your submission as <strong>spam</strong>, so we are "
|
|
"unable to save it. If this is not spam, please press back and re-type your "
|
|
"message. Be careful to avoid sounding 'spammy', and if you have heaps of "
|
|
"links please try removing them if possible."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_spam.html:7
|
|
msgid ""
|
|
"We are sorry for any inconvenience, however this check is required to avoid "
|
|
"our helpdesk resources being overloaded by spammers."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_form.html:8
|
|
msgid "Error:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:10
|
|
#, python-format
|
|
msgid "Queue: %(queue_name)s"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:14
|
|
#: .\templates\helpdesk\ticket_desc_table.html:70
|
|
msgid "Submitted On"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:20
|
|
msgid "Due On"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:44
|
|
msgid "Tags"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:57
|
|
#: .\templates\helpdesk\ticket_desc_table.html:244
|
|
msgid "Accept and Close"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:66
|
|
#: .\templates\helpdesk\ticket.html:39
|
|
msgid "Follow-Ups"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:74
|
|
#: .\templates\helpdesk\ticket.html:54
|
|
#, python-format
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:92
|
|
#: .\templates\helpdesk\ticket.html:101
|
|
msgid "Use a Pre-set Reply"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:92
|
|
#: .\templates\helpdesk\ticket.html:101 .\templates\helpdesk\ticket.html:150
|
|
#: .\templates\helpdesk\ticket.html:159
|
|
msgid "(Optional)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:94
|
|
#: .\templates\helpdesk\ticket.html:103
|
|
msgid ""
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
|
"modify the pre-set reply to your liking before saving this update."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:97
|
|
#: .\templates\helpdesk\ticket.html:106
|
|
msgid "Comment / Resolution"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:99
|
|
#: .\templates\helpdesk\ticket.html:108
|
|
msgid ""
|
|
"You can insert ticket and queue details in your message. For more "
|
|
"information, see the <a href='../../help/context/'>context help page</a>."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:101
|
|
#: .\templates\helpdesk\ticket.html:111
|
|
msgid ""
|
|
"This ticket cannot be resolved or closed until the tickets it depends on are "
|
|
"resolved."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:136
|
|
#: .\templates\helpdesk\ticket.html:222
|
|
msgid "Attach File(s) »"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:141
|
|
#: .\templates\helpdesk\ticket.html:227
|
|
msgid "Attach a File"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:146
|
|
#: .\templates\helpdesk\ticket.html:233 .\templates\helpdesk\ticket.html:338
|
|
msgid "No files selected."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\public_view_ticket.html:155
|
|
#: .\templates\helpdesk\ticket.html:242
|
|
msgid "Update This Ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\change_password.html:6
|
|
msgid "Change Password"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\change_password.html:12
|
|
msgid "Please correct the error below."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\change_password.html:12
|
|
msgid "Please correct the errors below."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\change_password.html:17
|
|
msgid ""
|
|
"Please enter your old password, for security's sake, and then enter your new "
|
|
"password twice so we can verify you typed it in correctly."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\change_password.html:45
|
|
msgid "Change my password"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\change_password_done.html:6
|
|
msgid "Success!"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\change_password_done.html:8
|
|
msgid "Your password was changed."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\logged_out.html:2
|
|
msgid "Logged Out"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\logged_out.html:4
|
|
msgid ""
|
|
"\n"
|
|
"\n"
|
|
" <div class=\"col-md-4 col-md-offset-4\">\n"
|
|
" <div class=\"alert alert-success\">\n"
|
|
" <h2>Successfully Logged Out</h2>\n"
|
|
" <p>Thanks for being here. Hopefully you've helped resolve a few "
|
|
"tickets and made the world a better place.</p>\n"
|
|
" </div>\n"
|
|
" </div>\n"
|
|
"\n"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\login.html:2
|
|
msgid "Helpdesk Login"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\login.html:12
|
|
msgid "Please Sign In"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\login.html:16
|
|
msgid "Your username and password didn't match. Please try again."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\login.html:34
|
|
msgid "Remember Password"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\registration\login.html:38
|
|
msgid "Login"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:3
|
|
#: .\templates\helpdesk\report_index.html:7
|
|
#: .\templates\helpdesk\report_index.html:13
|
|
#: .\templates\helpdesk\report_output.html:4
|
|
#: .\templates\helpdesk\report_output.html:12
|
|
#: .\templates\helpdesk\report_output.html:18
|
|
msgid "Reports & Statistics"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:16
|
|
msgid "You haven't created any tickets yet, so you cannot run any reports."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:22
|
|
msgid "Current Ticket Stats"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:29
|
|
msgid "Average number of days until ticket is closed (all tickets): "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:33
|
|
msgid ""
|
|
"Average number of days until ticket is closed (tickets opened in last 60 "
|
|
"days): "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:34
|
|
msgid "Click"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:34
|
|
msgid "for detailed average by month."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:48
|
|
#: .\templates\helpdesk\ticket.html:159
|
|
msgid "Time spent"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:75
|
|
msgid "Generate Report"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:79
|
|
msgid "Reports By User"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:81
|
|
#: .\templates\helpdesk\report_index.html:89
|
|
msgid "by Priority"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:82
|
|
msgid "by Queue"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:83
|
|
#: .\templates\helpdesk\report_index.html:90
|
|
msgid "by Status"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:84
|
|
#: .\templates\helpdesk\report_index.html:91
|
|
msgid "by Month"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:87
|
|
msgid "Reports By Queue"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_index.html:92 .\views\staff.py:1788
|
|
msgid "Days until ticket closed by Month"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_output.html:27
|
|
msgid ""
|
|
"You can run this query on filtered data by using one of your saved queries."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_output.html:29
|
|
msgid "Select Query:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_output.html:34
|
|
msgid "Filter Report"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\report_output.html:37
|
|
msgid ""
|
|
"Want to filter this report to just show a subset of data? Go to the Ticket "
|
|
"List, filter your query, and save your query."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\rss_list.html:18
|
|
msgid ""
|
|
"The following RSS feeds are available for you to monitor using your "
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\rss_list.html:22
|
|
msgid ""
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
|
"opened for you"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\rss_list.html:24
|
|
msgid "Latest Activity"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\rss_list.html:25
|
|
msgid ""
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
|
"attachments, and more"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\rss_list.html:28
|
|
msgid ""
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
|
"the public via the web or via e-mail"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\rss_list.html:31
|
|
msgid ""
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
|
"new tickets coming into that queue."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\rss_list.html:37
|
|
msgid "Per-Queue Feeds"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\rss_list.html:46
|
|
msgid "All Open Tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\success_iframe.html:3
|
|
msgid ""
|
|
"Ticket submitted successfully! We will reply via email as soon as we get the "
|
|
"chance."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:3
|
|
msgid "Change System Settings"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:7
|
|
#: .\templates\helpdesk\user_settings.html:7
|
|
msgid "Settings"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:17
|
|
msgid "The following items can be maintained by you or other superusers:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:20
|
|
msgid "E-Mail Ignore list"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:22
|
|
msgid "Maintain Queues"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:23
|
|
msgid "Maintain Pre-Set Replies"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:25
|
|
msgid "Maintain Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:26
|
|
msgid "Maintain Knowledgebase Items"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:28
|
|
msgid "Maintain E-Mail Templates"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\system_settings.html:29
|
|
msgid "Maintain Users"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:7
|
|
msgid "View Ticket Details"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:31
|
|
msgid "This ticket has been merged into ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:46
|
|
msgid "time spent"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:46
|
|
msgid "Private"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:93
|
|
msgid "Respond to this ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:150
|
|
msgid "Is this update public?"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:152
|
|
msgid "Yes, make this update public."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:153
|
|
msgid ""
|
|
"If this is public, the submitter will be e-mailed your comment or resolution."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:166
|
|
msgid "Change Further Details »"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:176
|
|
msgid "Unassign"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:191
|
|
msgid "Update checklists"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:206
|
|
#: .\templates\helpdesk\ticket_desc_table.html:198
|
|
msgid "Completed on"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:230
|
|
msgid "Add Another File"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:255
|
|
msgid "Add a new checklist"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:256
|
|
#: .\templates\helpdesk\ticket_list.html:107
|
|
msgid "Close"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:261
|
|
msgid ""
|
|
"You can select a template to generate a checklist with a predefined set of "
|
|
"tasks."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:262
|
|
msgid "Ignore it and only give a name to create an empty checklist."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:269
|
|
msgid "Add"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket.html:320
|
|
msgid ""
|
|
"If you want to update state of checklist tasks, please do a Follow-Up "
|
|
"response and click on \"Update checklists\""
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_attachment_del.html:3
|
|
msgid "Delete Ticket Attachment"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_attachment_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket Attachment</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to delete the attachment <i>%(filename)s</i> from "
|
|
"this ticket? The attachment data will be permanently deleted from the "
|
|
"database, but the attachment itself will still exist on the server.</p>\n"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_add.html:5
|
|
#: .\templates\helpdesk\ticket_cc_add.html:21
|
|
msgid "Add Ticket CC"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_add.html:15
|
|
#: .\templates\helpdesk\ticket_cc_del.html:13
|
|
#: .\templates\helpdesk\ticket_cc_list.html:14
|
|
msgid "CC Settings"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_add.html:17
|
|
msgid "Add CC"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_add.html:26
|
|
msgid ""
|
|
"To automatically send an email to a user or e-mail address when this ticket "
|
|
"is updated, select the user or enter an e-mail address below."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_add.html:33
|
|
msgid "Email"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_add.html:52
|
|
msgid "Add Email"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_add.html:69
|
|
#: .\templates\helpdesk\ticket_cc_add.html:93
|
|
msgid "Save Ticket CC"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_add.html:76
|
|
msgid "Add User"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_del.html:3
|
|
msgid "Delete Ticket CC"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_del.html:15
|
|
msgid "Delete CC"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_del.html:18
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to delete this email address (<em>"
|
|
"%(email_address)s</em>) from the CC list for this ticket? They will stop "
|
|
"receiving updates.</p>\n"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_del.html:28
|
|
msgid "Yes I Understand - Delete"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_list.html:5
|
|
msgid "Ticket CC Settings"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_list.html:17
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ticket CC Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>"
|
|
"%(ticket_title)s</a></em> is updated. Some people can also view or edit the "
|
|
"ticket via the public ticket views.</p>\n"
|
|
"\n"
|
|
"<p>You can add a new recipient to the list or delete any of the items below "
|
|
"as required.</p>"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_list.html:28
|
|
msgid "Ticket CC List"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_list.html:32
|
|
msgid "Add an Email or Helpdesk User"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_list.html:37
|
|
msgid "E-Mail Address or Helpdesk User"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_list.html:38
|
|
msgid "View?"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_list.html:39
|
|
msgid "Update?"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_cc_list.html:86
|
|
#, python-format
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_dependency_add.html:3
|
|
#: .\templates\helpdesk\ticket_dependency_add.html:12
|
|
msgid "Add Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_dependency_add.html:15
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket Dependency</h2>\n"
|
|
"\n"
|
|
"<p>Adding a dependency will stop you resolving this ticket until the "
|
|
"dependent ticket has been resolved or closed.</p>"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_dependency_add.html:31
|
|
msgid "Save Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_dependency_del.html:3
|
|
#: .\templates\helpdesk\ticket_dependency_del.html:12
|
|
msgid "Delete Ticket Dependency"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_dependency_del.html:15
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket Dependency</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to remove the dependency on this ticket?</p>\n"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:16
|
|
#, python-format
|
|
msgid "Queue: %(queue)s"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:19
|
|
msgid "Edit"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:28
|
|
msgid "Unhold"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:35
|
|
msgid "Hold"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:65
|
|
#: .\templates\helpdesk\ticket_list.html:76
|
|
msgid "Due Date"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:74
|
|
msgid "Assigned To"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:78
|
|
msgid "Assign this ticket to "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:88
|
|
msgid "Edit "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:88
|
|
msgid " user profile"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:92
|
|
msgid "Display tickets filtered for "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:92
|
|
msgid " as a keyword"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:95
|
|
msgid "Add email address for the ticket system to ignore."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:106
|
|
msgid "Copies To"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:109
|
|
msgid ""
|
|
"Click here to add / remove people who should receive an e-mail whenever this "
|
|
"ticket is updated."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:113
|
|
msgid ""
|
|
"Click here to subscribe yourself to this ticket, if you want to receive an e-"
|
|
"mail whenever this ticket is updated."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:123
|
|
msgid "Dependencies"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:125
|
|
msgid ""
|
|
"Click on 'Add Dependency', if you want to make this ticket dependent on "
|
|
"another ticket. A ticket may not be closed until all tickets it depends on "
|
|
"are closed."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:127
|
|
msgid ""
|
|
"This ticket cannot be resolved until the following ticket(s) are resolved"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:131
|
|
msgid "This ticket has no dependencies."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:139
|
|
msgid "Total time spent"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:149
|
|
msgid "Knowlegebase item"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:223
|
|
msgid "Create new checklist"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_desc_table.html:258
|
|
msgid "Edit details"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:26
|
|
msgid "Saved Query"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:40
|
|
msgid "Query Results"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:46
|
|
msgid "Table"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:53
|
|
msgid "Timeline"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:78
|
|
msgid "Submitter"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:79
|
|
msgid "Time Spent"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:80
|
|
msgid "KB item"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:86
|
|
msgid "Select:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:97
|
|
msgid "Invert"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:102
|
|
msgid "With Selected Tickets:"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:104
|
|
msgid "Take (Assign to me)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:106
|
|
msgid "Merge"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:108
|
|
msgid "Close (Don't Send E-Mail)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:109
|
|
msgid "Close (Send E-Mail)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:111
|
|
msgid "Assign To"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:112
|
|
msgid "Nobody (Unassign)"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:117
|
|
msgid "Set KB Item"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:118
|
|
msgid "No KB Item"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:144
|
|
msgid "Query Selection"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:155
|
|
msgid "Filters"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:165
|
|
msgid "Add filter"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:186
|
|
msgid "Date Range"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:228
|
|
msgid "Apply Filters"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:232
|
|
#, python-format
|
|
msgid ""
|
|
"You are currently viewing saved query <strong>\"%(query_name)s\"</strong>."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:240
|
|
#, python-format
|
|
msgid ""
|
|
"<a href='../reports/?saved_query=%(query_id)s'>Run a report</a> on this "
|
|
"query to see stats and charts for the data listed below."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:254
|
|
#: .\templates\helpdesk\ticket_list.html:276
|
|
msgid "Save Query"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:266
|
|
msgid ""
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
|
"query, other users will see this name, so choose something clear and "
|
|
"descriptive!"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:268
|
|
msgid "Shared?"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:270
|
|
msgid "Yes, share this query with other users."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:272
|
|
msgid ""
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
|
"users."
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:290
|
|
msgid "Use Saved Query"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:299
|
|
msgid "Query"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:309
|
|
msgid "Run Query"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_list.html:346
|
|
msgid "No Tickets Match Your Selection"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_merge.html:5
|
|
#: .\templates\helpdesk\ticket_merge.html:16
|
|
#: .\templates\helpdesk\ticket_merge.html:24
|
|
msgid "Merge Tickets"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_merge.html:34
|
|
msgid "OK"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_merge.html:43
|
|
msgid ""
|
|
"\n"
|
|
" Choose the ticket which will be conserved and then, "
|
|
"for each information, you can decide to use\n"
|
|
" a data from another ticket to merge. I you don't "
|
|
"select a data on a row, <b>the information\n"
|
|
" from the main ticket will stay unchanged</b>.\n"
|
|
" "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_merge.html:50
|
|
msgid ""
|
|
"\n"
|
|
" The <b>follow-ups</b> and <b>attachments</b> from "
|
|
"the merged tickets will be moved to\n"
|
|
" the main ticket.<br>\n"
|
|
" <b>Involved users</b> (the ticket submitter and "
|
|
"emails in CC) will also be added in the\n"
|
|
" main ticket CC list.<br>\n"
|
|
" However, ticket dependencies from the merged ticket "
|
|
"won't be applied to the main ticket.\n"
|
|
" "
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_merge.html:70
|
|
msgid "Fields"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_merge.html:77
|
|
msgid "Open ticket"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\ticket_merge.html:97
|
|
msgid "Validate"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\user_settings.html:3
|
|
msgid "Change User Settings"
|
|
msgstr ""
|
|
|
|
#: .\templates\helpdesk\user_settings.html:17
|
|
msgid ""
|
|
"Use the following options to change the way your helpdesk system works for "
|
|
"you. These settings do not impact any other user."
|
|
msgstr ""
|
|
|
|
#: .\validators.py:36
|
|
msgid "Unsupported file extension: "
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:37
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:42
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:48
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:53
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:100
|
|
msgid "Helpdesk: Unassigned Tickets"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:101
|
|
msgid "Unassigned Open and Reopened tickets"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:125
|
|
msgid "Helpdesk: Recent Followups"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:127
|
|
msgid ""
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
|
"resolutions"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:142
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
|
msgstr ""
|
|
|
|
#: .\views\feeds.py:147
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
|
msgstr ""
|
|
|
|
#: .\views\public.py:193
|
|
msgid "Missing ticket ID or e-mail address. Please try again."
|
|
msgstr ""
|
|
|
|
#: .\views\public.py:204
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
|
msgstr ""
|
|
|
|
#: .\views\public.py:221
|
|
msgid "Submitter accepted resolution and closed ticket"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:386
|
|
msgid "Accepted resolution and closed ticket"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:545
|
|
#, python-format
|
|
msgid ""
|
|
"When you add somebody on Cc, you must provide either a User or a valid "
|
|
"email. Email: %s"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:643
|
|
msgid "Updated"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:807
|
|
#, python-format
|
|
msgid "Assigned to %(username)s"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:889 .\views\staff.py:890
|
|
msgid "To do"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:889 .\views\staff.py:890
|
|
msgid "Completed"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:997
|
|
#, python-format
|
|
msgid "Assigned to %(username)s in bulk update"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1006
|
|
msgid "Unassigned in bulk update"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1015
|
|
msgid "KBItem set in bulk update"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1024 .\views\staff.py:1034
|
|
msgid "Closed in bulk update"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1075
|
|
msgid "Created date"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1078
|
|
msgid "Submitter email"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1195
|
|
#, python-format
|
|
msgid "[Merged from #%(id)d] %(title)s"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1238
|
|
msgid "Please choose a ticket in which the others will be merged into."
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1385
|
|
msgid ""
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
|
"By switching to a different database system you will gain better searching! "
|
|
"For more information, read the <a href=\"http://docs.djangoproject.com/en/"
|
|
"dev/ref/databases/#sqlite-string-matching\">Django Documentation on string "
|
|
"matching in SQLite</a>."
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1543
|
|
msgid "Ticket taken off hold"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1546
|
|
msgid "Ticket placed on hold"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1745
|
|
msgid "User by Priority"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1751
|
|
msgid "User by Queue"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1758
|
|
msgid "User by Status"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1764
|
|
msgid "User by Month"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1770
|
|
msgid "Queue by Priority"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1776
|
|
msgid "Queue by Status"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1782
|
|
msgid "Queue by Month"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1954
|
|
msgid "Impossible to add twice the same user"
|
|
msgstr ""
|
|
|
|
#: .\views\staff.py:1957
|
|
msgid "Impossible to add twice the same email address"
|
|
msgstr ""
|