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87 lines
4.6 KiB
Markdown
87 lines
4.6 KiB
Markdown
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---
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title: FAQ
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weight: 100
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---
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## How Do I install with the Simple Install Script?
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1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
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2. Spin up a VPS, bare metal or linux VM.
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3. If you want to use DNS and SSL create a DNS name ie `rustdesk.yourdomain.com`.
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4. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#install).
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5. Copy and paste the command into your linux terminal.
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6. Follow the prompts as they guide you through the install.
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7. Once the install is complete go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
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8. Log in with the username `admin` and password `test1234`.
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9. Enter your license code purchased in step 1.
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## How Do I convert from RustDesk Server Opensource to RustDesk Server Pro?
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1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
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2. Open port 21114 TCP.
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3. Log into your RustDesk Server.
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4. If you didnt already use DNS and want to use SSL create a DNS name ie `rustdesk.yourdomain.com`.
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5. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#convert-from-open-source).
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6. Copy and paste the command into your linux terminal.
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7. Follow the prompts as they guide you through the install.
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8. Once the install is complete go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
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9. Log in with the username `admin` and password `test1234`.
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10. Enter your license code purchased in step 1.
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Theres a new version of RustDesk Server Pro out, how do I upgrade?
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1. Log into your RustDesk Pro Server.
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2. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#upgrade).
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3. Copy and paste the command into your linux terminal.
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4. Follow the prompts as they guide you through the upgrade.
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## I installed with the scripts how do I start and stop services?
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The services use systemd so can be started and stopped using `sudo systemctl stop|start|restart rustdesk-hbbs|rustdesk-hbbr` eg `sudo systemctl restart rustdesk-hbbs`
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## I installed with the scripts how do I view the linux logs
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The logs are stored in /var/log/rustdesk-server/, you can view them using `cat /var/log/rustdesk-server/hbbs.log` or `cat /var/log/rustdesk-server/hbbs.error`.
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## I installed with the scripts how do I check the status of the RustDesk services
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To check the status `sudo systemctl status rustdesk-hbbs|rustdesk-hbbr` eg `sudo systemctl status rustdesk-hbbs`
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## How I install RustDesk Server Pro on Windows?
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1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
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2. Download the the windows installer from [github](https://github.com/rustdesk/rustdesk-server-pro/releases/latest).
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3. Unzip the windows installer.
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4. Run the Installer and follow the steps on screen.
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5. Once its completed open RustDeskServer .
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6. Follow the prompts as they guide you through the install.
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7. Click `Services` and then `Start`
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8. Once the install is complete go to `http://youripaddress:21114`.
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9. Log in with the username `admin` and password `test1234`.
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10. Enter your license code purchased in step 1.
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## How do I change the admin password?
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1. Go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
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2. Log in with the username `admin` and password `test1234`.
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3. Click on `admin` in the top right hand corner.
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4. Click on `Settings`.
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5. Enter your new password in the boxes provided.
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## How do I setup my relay servers?
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1. Go to `Settings` on the left hand menu.
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2. Click on `Relay` on the sub-menu.
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3. Click `+` next to `Relay Servers`.
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4. Enter the Relay server DNS address or IP address in the box which now shows and press Enter.
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5. If you have more than one Relay server you can keep clicking `+` and adapt the Geo settings is required (remember and copy your key to the other servers).
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## I clicked cancel when the server asked for a license code, how do I enter it now?
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1. Go to `Settings` on the left hand menu.
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2. Click on `License` on the sub-menu.
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3. Click `Edit` and paste in your license code.
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4. Click `Ok`.
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## I have used a trial license and now need to change my license code.
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1. Go to `Settings` on the left hand menu.
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2. Click on `License` on the sub-menu.
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3. Click `Edit` and paste in your license code.
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4. Click `Ok`.
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## I want to move my license to a new server
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[Please see here](https://rustdesk.com/docs/en/self-host/pro/license/#invoices-and-migration)
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## How do I view the logs?
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On the left hand side click on logs.
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