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Changed success to link to pro docs, add FAQ page with alot of info
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---
title: FAQ
weight: 100
---
## How Do I install with the Simple Install Script?
1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
2. Spin up a VPS, bare metal or linux VM.
3. If you want to use DNS and SSL create a DNS name ie `rustdesk.yourdomain.com`.
4. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#install).
5. Copy and paste the command into your linux terminal.
6. Follow the prompts as they guide you through the install.
7. Once the install is complete go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
8. Log in with the username `admin` and password `test1234`.
9. Enter your license code purchased in step 1.
## How Do I convert from RustDesk Server Opensource to RustDesk Server Pro?
1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
2. Open port 21114 TCP.
3. Log into your RustDesk Server.
4. If you didnt already use DNS and want to use SSL create a DNS name ie `rustdesk.yourdomain.com`.
5. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#convert-from-open-source).
6. Copy and paste the command into your linux terminal.
7. Follow the prompts as they guide you through the install.
8. Once the install is complete go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
9. Log in with the username `admin` and password `test1234`.
10. Enter your license code purchased in step 1.
Theres a new version of RustDesk Server Pro out, how do I upgrade?
1. Log into your RustDesk Pro Server.
2. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#upgrade).
3. Copy and paste the command into your linux terminal.
4. Follow the prompts as they guide you through the upgrade.
## I installed with the scripts how do I start and stop services?
The services use systemd so can be started and stopped using `sudo systemctl stop|start|restart rustdesk-hbbs|rustdesk-hbbr` eg `sudo systemctl restart rustdesk-hbbs`
## I installed with the scripts how do I view the linux logs
The logs are stored in /var/log/rustdesk-server/, you can view them using `cat /var/log/rustdesk-server/hbbs.log` or `cat /var/log/rustdesk-server/hbbs.error`.
## I installed with the scripts how do I check the status of the RustDesk services
To check the status `sudo systemctl status rustdesk-hbbs|rustdesk-hbbr` eg `sudo systemctl status rustdesk-hbbs`
## How I install RustDesk Server Pro on Windows?
1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details.
2. Download the the windows installer from [github](https://github.com/rustdesk/rustdesk-server-pro/releases/latest).
3. Unzip the windows installer.
4. Run the Installer and follow the steps on screen.
5. Once its completed open RustDeskServer .
6. Follow the prompts as they guide you through the install.
7. Click `Services` and then `Start`
8. Once the install is complete go to `http://youripaddress:21114`.
9. Log in with the username `admin` and password `test1234`.
10. Enter your license code purchased in step 1.
## How do I change the admin password?
1. Go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`.
2. Log in with the username `admin` and password `test1234`.
3. Click on `admin` in the top right hand corner.
4. Click on `Settings`.
5. Enter your new password in the boxes provided.
## How do I setup my relay servers?
1. Go to `Settings` on the left hand menu.
2. Click on `Relay` on the sub-menu.
3. Click `+` next to `Relay Servers`.
4. Enter the Relay server DNS address or IP address in the box which now shows and press Enter.
5. If you have more than one Relay server you can keep clicking `+` and adapt the Geo settings is required (remember and copy your key to the other servers).
## I clicked cancel when the server asked for a license code, how do I enter it now?
1. Go to `Settings` on the left hand menu.
2. Click on `License` on the sub-menu.
3. Click `Edit` and paste in your license code.
4. Click `Ok`.
## I have used a trial license and now need to change my license code.
1. Go to `Settings` on the left hand menu.
2. Click on `License` on the sub-menu.
3. Click `Edit` and paste in your license code.
4. Click `Ok`.
## I want to move my license to a new server
[Please see here](https://rustdesk.com/docs/en/self-host/pro/license/#invoices-and-migration)
## How do I view the logs?
On the left hand side click on logs.

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@ -47,17 +47,6 @@ What it does:
- Setup UFW firewall if available
- Create a folder /var/lib/rustdesk-server and copy the certs here
- Delete /var/log/rustdesk and create /var/log/rustdesk-server
- Download and extract RustDesk Pro Services to the above folder (service names are rustdesk-hbbs.service and rustdesk-hbbr.service)
- Create systemd services for hbbs and hbbr
- If you choose Domain, it will install Nginx and Certbot, allowing the API to be available on port 443 (https) and get an SSL certificate over port 80, it is automatically renewed
## FAQ for Scripts
Q - How do I start and stop services?
A - The services use systemd so can be started and stopped using `sudo systemctl stop|start|restart rustdesk-hbbs|rustdesk-hbbr` e.g. `sudo systemctl restart rustdesk-hbbs`
Q - How do I view the linux logs?
A - The logs are stored in /var/log/rustdesk-server, you can view them using `cat /var/log/rustdesk-server/hbbs.log` or `cat /var/log/rustdesk-server/hbbs.error`.
Q - How do I check the status of the RustDesk services?
A - To check the status `sudo systemctl status rustdesk-hbbs|rustdesk-hbbr` e.g. `sudo systemctl status rustdesk-hbbs`.
- Download and extract RustDesk Pro Services to the above folder
- Create systemd services for hbbs and hbbr (service names are rustdesk-hbbs.service and rustdesk-hbbr.service)
- If you chose Domain, it will install Nginx and certbot, allowing the API to be available on port 443 (https) and get an SSL certificate over port 80, this will autorenew.

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<h1 class="uui-heading-large-2">Payment successful!</h1>
<div class="uui-space-small-3"></div>
<div class="uui-text-size-xlarge-3">Your license has been sent by email.<br>Please contact us at<a href="mailto: info@rustdesk.com" target="_blank"> info@rustdesk.com</a> if you didn&#x27;t receive the email.</div>
<div class="uui-space-small-3"></div>
<div class="uui-text-size-xlarge-3">Getting Started? Read our <a href="https://rustdesk.com/docs/en/self-host/pro/" target="_blank"> docs</a>.</div>
</div>
</div>
</div>
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}}();
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