From d9f86b954bf18ec0a9eb01e281c6633ce6b8b788 Mon Sep 17 00:00:00 2001 From: dinger1986 Date: Sat, 15 Jul 2023 23:33:20 +0100 Subject: [PATCH] Create _index.en.md --- content/self-host/pro/FAQ/_index.en.md | 86 ++++++++++++++++++++++++++ 1 file changed, 86 insertions(+) create mode 100644 content/self-host/pro/FAQ/_index.en.md diff --git a/content/self-host/pro/FAQ/_index.en.md b/content/self-host/pro/FAQ/_index.en.md new file mode 100644 index 0000000..71ce274 --- /dev/null +++ b/content/self-host/pro/FAQ/_index.en.md @@ -0,0 +1,86 @@ +--- +title: FAQ +weight: 100 +--- + +## How Do I install with the Simple Install Script? +1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details. +2. Spin up a VPS, bare metal or linux VM. +3. If you want to use DNS and SSL create a DNS name ie `rustdesk.yourdomain.com`. +4. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#install). +5. Copy and paste the command into your linux terminal. +6. Follow the prompts as they guide you through the install. +7. Once the install is complete go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`. +8. Log in with the username `admin` and password `test1234`. +9. Enter your license code purchased in step 1. + +## How Do I convert from RustDesk Server Opensource to RustDesk Server Pro? +1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details. +2. Open port 21114 TCP. +3. Log into your RustDesk Server. +4. If you didnt already use DNS and want to use SSL create a DNS name ie `rustdesk.yourdomain.com`. +5. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#convert-from-open-source). +6. Copy and paste the command into your linux terminal. +7. Follow the prompts as they guide you through the install. +8. Once the install is complete go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`. +9. Log in with the username `admin` and password `test1234`. +10. Enter your license code purchased in step 1. + +Theres a new version of RustDesk Server Pro out, how do I upgrade? +1. Log into your RustDesk Pro Server. +2. Go to [this page](https://rustdesk.com/docs/en/self-host/pro/installscript/#upgrade). +3. Copy and paste the command into your linux terminal. +4. Follow the prompts as they guide you through the upgrade. + +## I installed with the scripts how do I start and stop services? +The services use systemd so can be started and stopped using `sudo systemctl stop|start|restart rustdesk-hbbs|rustdesk-hbbr` eg `sudo systemctl restart rustdesk-hbbs` + +## I installed with the scripts how do I view the linux logs +The logs are stored in /var/log/rustdesk-server/, you can view them using `cat /var/log/rustdesk-server/hbbs.log` or `cat /var/log/rustdesk-server/hbbs.error`. + +## I installed with the scripts how do I check the status of the RustDesk services +To check the status `sudo systemctl status rustdesk-hbbs|rustdesk-hbbr` eg `sudo systemctl status rustdesk-hbbs` + +## How I install RustDesk Server Pro on Windows? +1. Get your license from [https://rustdesk.com/pricing.html](https://rustdesk.com/pricing.html), check [license](/docs/en/self-host/pro/license) page for more details. +2. Download the the windows installer from [github](https://github.com/rustdesk/rustdesk-server-pro/releases/latest). +3. Unzip the windows installer. +4. Run the Installer and follow the steps on screen. +5. Once its completed open RustDeskServer . +6. Follow the prompts as they guide you through the install. +7. Click `Services` and then `Start` +8. Once the install is complete go to `http://youripaddress:21114`. +9. Log in with the username `admin` and password `test1234`. +10. Enter your license code purchased in step 1. + +## How do I change the admin password? +1. Go to `https://rustdesk.yourdomain.com` or `http://youripaddress:21114`. +2. Log in with the username `admin` and password `test1234`. +3. Click on `admin` in the top right hand corner. +4. Click on `Settings`. +5. Enter your new password in the boxes provided. + +## How do I setup my relay servers? +1. Go to `Settings` on the left hand menu. +2. Click on `Relay` on the sub-menu. +3. Click `+` next to `Relay Servers`. +4. Enter the Relay server DNS address or IP address in the box which now shows and press Enter. +5. If you have more than one Relay server you can keep clicking `+` and adapt the Geo settings is required (remember and copy your key to the other servers). + +## I clicked cancel when the server asked for a license code, how do I enter it now? +1. Go to `Settings` on the left hand menu. +2. Click on `License` on the sub-menu. +3. Click `Edit` and paste in your license code. +4. Click `Ok`. + +## I have used a trial license and now need to change my license code. +1. Go to `Settings` on the left hand menu. +2. Click on `License` on the sub-menu. +3. Click `Edit` and paste in your license code. +4. Click `Ok`. + +## I want to move my license to a new server +[Please see here](https://rustdesk.com/docs/en/self-host/pro/license/#invoices-and-migration) + +## How do I view the logs? +On the left hand side click on logs.