diff --git a/admin/inc/class.admin_egw_user_record.inc.php b/admin/inc/class.admin_egw_user_record.inc.php
index d681255731..7459c8ad25 100644
--- a/admin/inc/class.admin_egw_user_record.inc.php
+++ b/admin/inc/class.admin_egw_user_record.inc.php
@@ -81,7 +81,8 @@ class admin_egw_user_record implements importexport_iface_egw_record
 	 *@return string title
 	 */
 	public function get_title() {
-		return Api\Accounts::username($this->identifier);
+		return $this->identifier ? Api\Accounts::username($this->identifier) :
+			Accounts::format_username($this->account_lid, $this->account_firstname, $this->account_lastname, $this->identifier);
 	}
 
 	/**