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Updated CTI Computer Telephone Integration (markdown)

Ralf Becker 2022-01-26 20:50:55 +02:00
parent 9551c7ac46
commit a95d5333ae
1 changed files with 2 additions and 2 deletions
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CTI---Computer-Telephone-Integration.md

@ -32,7 +32,7 @@ To configure the integration you need the credentials of your Placetel (test-)ac
### EPL & Asterisk: automatic CRM view, call history and calendar integration via Asterisk REST API
Asterisk integration uses the ARI (Asterisk REST API) to talk to the Asterisk server and receive call events to show an automatic CRM view and record calls.
Asterisk integration uses the [ARI (Asterisk REST API)](https://wiki.asterisk.org/wiki/display/AST/Getting+Started+with+ARI) to talk to the Asterisk server and receive call events to show an automatic CRM view and record calls.
![](https://raw.githubusercontent.com/wiki/EGroupware/egroupware/pics/CTI-Asterisk-Config.png)
@ -42,7 +42,7 @@ docker run -d --restart=always -e EGW_WEBHOOK="http://cti:secret@172.17.0.1/egro
-e ARI_URL="http://asterisk:secret@172.17.0.1:8088/ari" quay.io/egroupware/asterisk-events
```
> Asterisk integration happens between EGroupware and Asterisk Server and does NOT need any configuration on the users workstation. ARI obviously need to be enabled and accessible on your Asterisk server.
> Asterisk integration happens between EGroupware and Asterisk Server and does NOT need any configuration on the users workstation. ARI obviously [need to be enabled](https://wiki.asterisk.org/wiki/display/AST/Asterisk+Configuration+for+ARI) and accessible on your Asterisk server.
### EPL & other cloud or on-premise telephone systems