diff --git a/.github/ISSUE_TEMPLATE/bug-issue-report.md b/.github/ISSUE_TEMPLATE/bug-issue-report.md index 87f757f42..3633cca4f 100644 --- a/.github/ISSUE_TEMPLATE/bug-issue-report.md +++ b/.github/ISSUE_TEMPLATE/bug-issue-report.md @@ -31,14 +31,22 @@ Please specify whether you use NetBird Cloud or self-host NetBird's control plan `netbird version` -**NetBird status -dA output:** +**Is any other VPN software installed?** -If applicable, add the `netbird status -dA' command output. +If yes, which one? -**Do you face any (non-mobile) client issues?** +**Debug output** -Please provide the file created by `netbird debug for 1m -AS`. -We advise reviewing the anonymized files for any remaining PII. +To help us resolve the problem, please attach the following debug output + + netbird status -dA + +As well as the file created by + + netbird debug for 1m -AS + + +We advise reviewing the anonymized output for any remaining personal information. **Screenshots** @@ -47,3 +55,10 @@ If applicable, add screenshots to help explain your problem. **Additional context** Add any other context about the problem here. + +**Have you tried these troubleshooting steps?** +- [ ] Checked for newer NetBird versions +- [ ] Searched for similar issues on GitHub (including closed ones) +- [ ] Restarted the NetBird client +- [ ] Disabled other VPN software +- [ ] Checked firewall settings