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6803 lines
1.2 MiB
6803 lines
1.2 MiB
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{"page":3,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
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{"page":3,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
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{"page":3,"change":"none","str":"Executive summary","dir":"ltr","width":"263.08","height":"27.96","transform":["27.96","0.00","0.00","27.96","99.26","512.26"],"x":99.264,"y":512.26}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","165.98","466.90"],"x":165.98,"y":466.9}
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{"page":3,"change":"none","str":". Studies have identified clinical handover as a ‘high risk scenario for patient safety","dir":"ltr","width":"401.23","height":"11.04","transform":["11.04","0.00","0.00","11.04","337.13","466.90"],"fontName":"Arial","x":337.13,"y":466.9}
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{"page":3,"change":"none","str":"(","dir":"ltr","width":"3.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","452.38"],"x":99.264,"y":452.38}
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{"page":3,"change":"none","str":"Clinical Handover Literature Review","dir":"ltr","width":"174.87","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.98","452.38"],"x":102.98,"y":452.38}
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{"page":3,"change":"none","str":", 2008)","dir":"ltr","width":"34.27","height":"11.04","transform":["11.04","0.00","0.00","11.04","277.85","452.38"],"x":277.85,"y":452.38}
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{"page":3,"change":"none","str":"They ","dir":"ltr","width":"27.42","height":"11.04","transform":["11.04","0.00","0.00","11.04","318.17","452.38"],"x":318.17,"y":452.38}
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{"page":3,"change":"none","str":"describe","dir":"ltr","width":"41.66","height":"11.04","transform":["11.04","0.00","0.00","11.04","345.65","452.38"],"x":345.65,"y":452.38}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","387.29","452.38"],"x":387.29,"y":452.38}
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{"page":3,"change":"none","str":"the dangers ","dir":"ltr","width":"61.12","height":"11.04","transform":["11.04","0.00","0.00","11.04","390.41","452.38"],"x":390.41,"y":452.38}
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{"page":3,"change":"none","str":"and consequences ","dir":"ltr","width":"95.33","height":"11.04","transform":["11.04","0.00","0.00","11.04","451.63","452.38"],"x":451.63,"y":452.38}
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{"page":3,"change":"none","str":"of poor handovers","dir":"ltr","width":"88.62","height":"11.04","transform":["11.04","0.00","0.00","11.04","547.03","452.38"],"x":547.03,"y":452.38}
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{"page":3,"change":"none","str":", highlighting","dir":"ltr","width":"61.67","height":"11.04","transform":["11.04","0.00","0.00","11.04","635.74","452.38"],"x":635.74,"y":452.38}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","697.42","452.38"],"x":697.42,"y":452.38}
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{"page":3,"change":"none","str":"‘discontinuity of care, adverse eve","dir":"ltr","width":"165.57","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","437.74"],"fontName":"Arial","x":99.264,"y":437.74}
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{"page":3,"change":"none","str":"nts and legal claims of malpract","dir":"ltr","width":"154.11","height":"11.04","transform":["11.04","0.00","0.00","11.04","264.86","437.74"],"x":264.86,"y":437.74}
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{"page":3,"change":"none","str":"ice","dir":"ltr","width":"14.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","419.09","437.74"],"x":419.09,"y":437.74}
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{"page":3,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","433.13","437.74"],"x":433.13,"y":437.74}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","436.25","437.74"],"x":436.25,"y":437.74}
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{"page":3,"change":"none","str":"But the task of passing on important information happens in ","dir":"ltr","width":"292.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","439.37","437.74"],"x":439.37,"y":437.74}
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{"page":3,"change":"none","str":"every care setting and between care settings (transfers of care) every day ","dir":"ltr","width":"361.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","423.19"],"x":99.264,"y":423.19}
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{"page":3,"change":"none","str":"in patient’s homes, backs of ambulances, community ","dir":"ltr","width":"260.23","height":"11.04","transform":["11.04","0.00","0.00","11.04","461.35","423.19"],"fontName":"Arial","x":461.35,"y":423.19}
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{"page":3,"change":"none","str":"clinics, surgeries to name some. Although many of the examples we have been able to find easily are from hospitals, the ","dir":"ltr","width":"588.66","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","408.67"],"x":99.264,"y":408.67}
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{"page":3,"change":"none","str":"information in this guide has been written for use in all settings. ","dir":"ltr","width":"309.36","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","394.15"],"x":99.264,"y":394.15}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","379.51"],"x":99.264,"y":379.51}
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{"page":3,"change":"none","str":"T","dir":"ltr","width":"6.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","364.99"],"x":99.264,"y":364.99}
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{"page":3,"change":"none","str":"here is ","dir":"ltr","width":"36.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","106.10","364.99"],"x":106.1,"y":364.99}
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{"page":3,"change":"none","str":"also ","dir":"ltr","width":"23.11","height":"11.04","transform":["11.04","0.00","0.00","11.04","142.22","364.99"],"x":142.22,"y":364.99}
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{"page":3,"change":"none","str":"t","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","165.38","364.99"],"x":165.38,"y":364.99}
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{"page":3,"change":"none","str":"he human cost; the distress, anxiety and loss of confidence that we know poor handovers can lead to for patients","dir":"ltr","width":"548.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","168.50","364.99"],"x":168.5,"y":364.99}
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{"page":3,"change":"none","str":", ","dir":"ltr","width":"6.00","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.58","364.99"],"x":717.58,"y":364.99}
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{"page":3,"change":"none","str":"clients","dir":"ltr","width":"31.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","350.47"],"x":99.264,"y":350.47}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","130.46","350.47"],"x":130.46,"y":350.47}
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{"page":3,"change":"none","str":"and their families","dir":"ltr","width":"83.01","height":"11.04","transform":["11.04","0.00","0.00","11.04","133.58","350.47"],"x":133.58,"y":350.47}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","216.62","350.47"],"x":216.62,"y":350.47}
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{"page":3,"change":"none","str":"and for staff too","dir":"ltr","width":"76.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","219.74","350.47"],"x":219.74,"y":350.47}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","296.21","350.47"],"x":296.21,"y":350.47}
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{"page":3,"change":"none","str":"(","dir":"ltr","width":"3.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","299.33","350.47"],"x":299.33,"y":350.47}
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{"page":3,"change":"none","str":"see ","dir":"ltr","width":"20.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","303.05","350.47"],"x":303.05,"y":350.47}
|
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{"page":3,"change":"none","str":"c","dir":"ltr","width":"5.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","323.81","350.47"],"x":323.81,"y":350.47}
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{"page":3,"change":"none","str":"ase study","dir":"ltr","width":"47.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","329.33","350.47"],"x":329.33,"y":350.47}
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{"page":3,"change":"none","str":", ","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","376.37","350.47"],"x":376.37,"y":350.47}
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{"page":3,"change":"none","str":"Appendix A","dir":"ltr","width":"56.20","height":"11.04","transform":["11.04","0.00","0.00","11.04","382.61","350.47"],"x":382.61,"y":350.47}
|
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{"page":3,"change":"none","str":"). ","dir":"ltr","width":"9.78","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.77","350.47"],"x":438.77,"y":350.47}
|
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","448.49","350.47"],"x":448.49,"y":350.47}
|
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","335.95"],"x":99.264,"y":335.95}
|
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{"page":3,"change":"none","str":"This guide is not about the justification for improving handovers","dir":"ltr","width":"307.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","321.43"],"x":99.264,"y":321.43}
|
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{"page":3,"change":"none","str":"; that is covered in detail in other documents such as the ","dir":"ltr","width":"277.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","406.85","321.43"],"x":406.85,"y":321.43}
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{"page":3,"change":"none","str":"OSSIE ","dir":"ltr","width":"36.66","height":"11.04","transform":["11.04","0.00","0.00","11.04","684.58","321.43"],"x":684.58,"y":321.43}
|
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{"page":3,"change":"none","str":"Guide to Clinical Handover Improvement ","dir":"ltr","width":"201.13","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","306.77"],"x":99.264,"y":306.77}
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{"page":3,"change":"none","str":"and ","dir":"ltr","width":"21.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","300.53","306.77"],"x":300.53,"y":306.77}
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{"page":3,"change":"none","str":"the Royal College of Physicians’","dir":"ltr","width":"157.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","321.89","306.77"],"fontName":"Arial","x":321.89,"y":306.77}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","478.99","306.77"],"x":478.99,"y":306.77}
|
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{"page":3,"change":"none","str":"Acute Care Toolkit: 1 Handover","dir":"ltr","width":"153.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","482.11","306.77"],"x":482.11,"y":306.77}
|
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{"page":3,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","635.62","306.77"],"x":635.62,"y":306.77}
|
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","638.74","306.77"],"x":638.74,"y":306.77}
|
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{"page":3,"change":"none","str":"Nor is this guide a ","dir":"ltr","width":"91.02","height":"11.04","transform":["11.04","0.00","0.00","11.04","641.86","306.77"],"x":641.86,"y":306.77}
|
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{"page":3,"change":"none","str":"detailed manual for improving ","dir":"ltr","width":"147.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","292.25"],"x":99.264,"y":292.25}
|
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{"page":3,"change":"none","str":"every","dir":"ltr","width":"26.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","246.62","292.25"],"x":246.62,"y":292.25}
|
||
{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","273.53","292.25"],"x":273.53,"y":292.25}
|
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{"page":3,"change":"none","str":"aspect of your handover process. ","dir":"ltr","width":"165.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","276.65","292.25"],"x":276.65,"y":292.25}
|
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","442.37","292.25"],"x":442.37,"y":292.25}
|
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","277.73"],"x":99.264,"y":277.73}
|
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{"page":3,"change":"none","str":"Focusing mainly on good","dir":"ltr","width":"122.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","263.21"],"x":99.264,"y":263.21}
|
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","221.54","263.21"],"x":221.54,"y":263.21}
|
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{"page":3,"change":"none","str":"c","dir":"ltr","width":"5.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","224.66","263.21"],"x":224.66,"y":263.21}
|
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{"page":3,"change":"none","str":"ommunication","dir":"ltr","width":"68.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","230.18","263.21"],"x":230.18,"y":263.21}
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{"page":3,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","298.61","263.21"],"x":298.61,"y":263.21}
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{"page":4,"change":"none","str":"esources","dir":"ltr","width":"44.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","302.45","241.37"],"x":302.45,"y":241.37}
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{"page":4,"change":"none","str":", ","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","346.97","241.37"],"x":346.97,"y":241.37}
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{"page":4,"change":"none","str":"page ","dir":"ltr","width":"27.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","353.21","241.37"],"x":353.21,"y":241.37}
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{"page":4,"change":"none","str":"40","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","380.69","241.37"],"x":380.69,"y":241.37}
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{"page":4,"change":"none","str":").","dir":"ltr","width":"6.59","height":"11.04","transform":["11.04","0.00","0.00","11.04","392.93","241.37"],"x":392.93,"y":241.37}
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{"page":4,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","399.65","241.37"],"x":399.65,"y":241.37}
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{"page":4,"change":"none","str":"But, ","dir":"ltr","width":"22.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","402.77","241.37"],"x":402.77,"y":241.37}
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{"page":15,"change":"none","str":"(like the one at Appendix A)","dir":"ltr","width":"135.03","height":"11.04","transform":["11.04","0.00","0.00","11.04","601.51","291.65"],"x":601.51,"y":291.65}
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{"page":16,"change":"none","str":"Who to include in your team?","dir":"ltr","width":"223.84","height":"15.96","transform":["15.96","0.00","0.00","15.96","99.26","523.66"],"x":99.264,"y":523.66}
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{"page":16,"change":"none","str":"owledge and/or are they empowered to make decisions? This simple grid tool can ","dir":"ltr","width":"400.22","height":"11.04","transform":["11.04","0.00","0.00","11.04","330.65","486.46"],"x":330.65,"y":486.46}
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{"page":16,"change":"none","str":"help you identify what each team member will be able to bring to the project.","dir":"ltr","width":"370.47","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","471.94"],"x":99.264,"y":471.94}
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{"page":17,"change":"none","str":"and integral part of any successful improvement project. It is something you need to be ","dir":"ltr","width":"425.37","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","380.59"],"x":99.264,"y":380.59}
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{"page":17,"change":"none","str":"how you engage leaders, staff, patients and cli","dir":"ltr","width":"226.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","351.55"],"x":99.264,"y":351.55}
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{"page":17,"change":"none","str":"changes, to celebrating success at the end of your project.","dir":"ltr","width":"284.35","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","337.03"],"x":99.264,"y":337.03}
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{"page":19,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.90","387.19"],"x":209.9,"y":387.19}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","99.26","343.27"],"x":99.264,"y":343.27}
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{"page":26,"change":"none","str":"Is the right information shared at transfer ","dir":"ltr","width":"198.68","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","335.83"],"x":495.55,"y":335.83}
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{"page":26,"change":"none","str":"of care?","dir":"ltr","width":"38.72","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","322.63"],"x":495.55,"y":322.63}
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{"page":26,"change":"none","str":"Identify the pieces of information that ","dir":"ltr","width":"165.96","height":"9.96","transform":["9.96","0.00","0.00","9.96","537.19","322.63"],"x":537.19,"y":322.63}
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{"page":26,"change":"none","str":"should be included in transfers of care. This is ","dir":"ltr","width":"208.86","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","309.29"],"x":495.55,"y":309.29}
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{"page":26,"change":"none","str":"the information ","dir":"ltr","width":"68.85","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","295.97"],"x":495.55,"y":295.97}
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{"page":26,"change":"none","str":"you need to","dir":"ltr","width":"52.08","height":"9.96","transform":["9.96","0.00","0.00","9.96","564.55","295.97"],"x":564.55,"y":295.97}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","616.75","295.97"],"x":616.75,"y":295.97}
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{"page":26,"change":"none","str":"include in your ","dir":"ltr","width":"67.12","height":"9.96","transform":["9.96","0.00","0.00","9.96","619.51","295.97"],"x":619.51,"y":295.97}
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{"page":26,"change":"none","str":"standard information template","dir":"ltr","width":"143.75","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","282.89"],"x":495.55,"y":282.89}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","639.46","282.89"],"x":639.46,"y":282.89}
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{"page":26,"change":"none","str":"(see ","dir":"ltr","width":"22.18","height":"9.96","transform":["9.96","0.00","0.00","9.96","642.22","282.89"],"x":642.22,"y":282.89}
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{"page":26,"change":"none","str":"examples below and in Appendix K).","dir":"ltr","width":"161.52","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","269.57"],"x":495.55,"y":269.57}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","657.34","269.57"],"x":657.34,"y":269.57}
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{"page":26,"change":"none","str":"Is communication structured in a ","dir":"ltr","width":"159.85","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.43","240.29"],"x":495.43,"y":240.29}
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{"page":26,"change":"none","str":"standardised wa","dir":"ltr","width":"78.32","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.43","227.09"],"x":495.43,"y":227.09}
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{"page":26,"change":"none","str":"y? ","dir":"ltr","width":"14.27","height":"9.96","transform":["9.96","0.00","0.00","9.96","573.79","227.09"],"x":573.79,"y":227.09}
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{"page":26,"change":"none","str":"You will need to agree ","dir":"ltr","width":"101.60","height":"9.96","transform":["9.96","0.00","0.00","9.96","588.19","227.09"],"x":588.19,"y":227.09}
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{"page":26,"change":"none","str":"the way in which you want to standardise ","dir":"ltr","width":"184.29","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.43","213.65"],"x":495.43,"y":213.65}
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{"page":26,"change":"none","str":"the ","dir":"ltr","width":"16.68","height":"9.96","transform":["9.96","0.00","0.00","9.96","679.90","213.65"],"x":679.9,"y":213.65}
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{"page":26,"change":"none","str":"transfer of ","dir":"ltr","width":"47.84","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.43","200.42"],"x":495.43,"y":200.42}
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{"page":26,"change":"none","str":"your information","dir":"ltr","width":"71.40","height":"9.96","transform":["9.96","0.00","0.00","9.96","543.43","200.42"],"x":543.43,"y":200.42}
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{"page":26,"change":"none","str":".","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","614.83","200.42"],"x":614.83,"y":200.42}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","617.71","200.42"],"x":617.71,"y":200.42}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","620.47","200.42"],"x":620.47,"y":200.42}
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{"page":26,"change":"none","str":"Work with your team to design a structured ","dir":"ltr","width":"192.70","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.43","187.22"],"x":495.43,"y":187.22}
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{"page":26,"change":"none","str":"Documented process","dir":"ltr","width":"101.57","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","170.90"],"x":495.55,"y":170.9}
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{"page":26,"change":"none","str":": ","dir":"ltr","width":"6.17","height":"9.96","transform":["9.96","0.00","0.00","9.96","597.19","170.90"],"x":597.19,"y":170.9}
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{"page":26,"change":"none","str":"H","dir":"ltr","width":"7.19","height":"9.96","transform":["9.96","0.00","0.00","9.96","603.31","170.90"],"x":603.31,"y":170.9}
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{"page":26,"change":"none","str":"ow ","dir":"ltr","width":"15.48","height":"9.96","transform":["9.96","0.00","0.00","9.96","610.51","170.90"],"x":610.51,"y":170.9}
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{"page":26,"change":"none","str":"will your new ","dir":"ltr","width":"59.96","height":"9.96","transform":["9.96","0.00","0.00","9.96","626.14","170.90"],"x":626.14,"y":170.9}
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{"page":26,"change":"none","str":"standardised process","dir":"ltr","width":"94.90","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","157.58"],"x":495.55,"y":157.58}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","590.59","157.58"],"x":590.59,"y":157.58}
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{"page":26,"change":"none","str":"be documented and ","dir":"ltr","width":"91.17","height":"9.96","transform":["9.96","0.00","0.00","9.96","593.35","157.58"],"x":593.35,"y":157.58}
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{"page":26,"change":"none","str":"shared with new members of the team and the ","dir":"ltr","width":"208.17","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","144.38"],"x":495.55,"y":144.38}
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{"page":26,"change":"none","str":"wider organisation.","dir":"ltr","width":"83.81","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","131.18"],"x":495.55,"y":131.18}
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{"page":26,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","579.43","131.18"],"x":579.43,"y":131.18}
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{"page":27,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","30.84"],"x":99.264,"y":30.84}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","255.14","30.84"],"x":255.14,"y":30.84}
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{"page":27,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","429.29","30.84"],"x":429.29,"y":30.84}
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{"page":27,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
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{"page":27,"change":"none","str":"28","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","527.71","30.84"],"x":527.71,"y":30.84}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
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{"page":27,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
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{"page":27,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
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{"page":27,"change":"none","str":"Design your change intervention","dir":"ltr","width":"248.67","height":"15.96","transform":["15.96","0.00","0.00","15.96","99.26","523.66"],"x":99.264,"y":523.66}
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{"page":27,"change":"none","str":"(","dir":"ltr","width":"5.31","height":"15.96","transform":["15.96","0.00","0.00","15.96","348.05","523.66"],"x":348.05,"y":523.66}
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{"page":27,"change":"none","str":"s","dir":"ltr","width":"8.87","height":"15.96","transform":["15.96","0.00","0.00","15.96","353.33","523.66"],"x":353.33,"y":523.66}
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{"page":27,"change":"none","str":")","dir":"ltr","width":"5.31","height":"15.96","transform":["15.96","0.00","0.00","15.96","362.33","523.66"],"x":362.33,"y":523.66}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"4.44","height":"15.96","transform":["15.96","0.00","0.00","15.96","367.61","523.66"],"x":367.61,"y":523.66}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"4.44","height":"15.96","transform":["15.96","0.00","0.00","15.96","372.17","523.66"],"x":372.17,"y":523.66}
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{"page":27,"change":"none","str":"Design your own ","dir":"ltr","width":"100.02","height":"12.00","transform":["12.00","0.00","0.00","12.00","99.26","500.02"],"x":99.264,"y":500.02}
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{"page":27,"change":"none","str":"‘","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","199.34","500.02"],"fontName":"Arial,Bold","x":199.34,"y":500.02}
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{"page":27,"change":"none","str":"standard transfer of care","dir":"ltr","width":"141.24","height":"12.00","transform":["12.00","0.00","0.00","12.00","202.70","500.02"],"x":202.7,"y":500.02}
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{"page":27,"change":"none","str":"’","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","344.09","500.02"],"fontName":"Arial,Bold","x":344.09,"y":500.02}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","347.45","500.02"],"x":347.45,"y":500.02}
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{"page":27,"change":"none","str":"template","dir":"ltr","width":"49.25","height":"12.00","transform":["12.00","0.00","0.00","12.00","350.81","500.02"],"x":350.81,"y":500.02}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","400.01","500.02"],"x":400.01,"y":500.02}
|
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{"page":27,"change":"none","str":"Let’s take one of these change interventions ","dir":"ltr","width":"218.37","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","479.26"],"fontName":"Arial","x":99.264,"y":479.26}
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{"page":27,"change":"none","str":"-","dir":"ltr","width":"3.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","317.69","479.26"],"x":317.69,"y":479.26}
|
||
{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","321.41","479.26"],"x":321.41,"y":479.26}
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{"page":27,"change":"none","str":"standard transfer of care template","dir":"ltr","width":"177.78","height":"11.04","transform":["11.04","0.00","0.00","11.04","324.53","479.26"],"x":324.53,"y":479.26}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.39","479.26"],"x":502.39,"y":479.26}
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{"page":27,"change":"none","str":"–","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","505.51","479.26"],"fontName":"Arial","x":505.51,"y":479.26}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","511.51","479.26"],"x":511.51,"y":479.26}
|
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{"page":27,"change":"none","str":"and look at how you might go about ","dir":"ltr","width":"176.63","height":"11.04","transform":["11.04","0.00","0.00","11.04","514.63","479.26"],"x":514.63,"y":479.26}
|
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{"page":27,"change":"none","str":"developing, testing and implementing it. ","dir":"ltr","width":"196.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","464.62"],"x":99.264,"y":464.62}
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{"page":27,"change":"none","str":"Below is an example of an information template sheet that ","dir":"ltr","width":"285.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","295.73","464.62"],"x":295.73,"y":464.62}
|
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{"page":27,"change":"none","str":"could","dir":"ltr","width":"26.30","height":"11.04","transform":["11.04","0.00","0.00","11.04","581.23","464.62"],"x":581.23,"y":464.62}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","607.51","464.62"],"x":607.51,"y":464.62}
|
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{"page":27,"change":"none","str":"be used in a hospital ward ","dir":"ltr","width":"130.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","610.63","464.62"],"x":610.63,"y":464.62}
|
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{"page":27,"change":"none","str":"for a transfer of care","dir":"ltr","width":"99.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","450.10"],"x":99.264,"y":450.1}
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{"page":27,"change":"none","str":". Y","dir":"ltr","width":"13.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","198.38","450.10"],"x":198.38,"y":450.1}
|
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{"page":27,"change":"none","str":"ou may ","dir":"ltr","width":"39.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","211.82","450.10"],"x":211.82,"y":450.1}
|
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{"page":27,"change":"none","str":"want to trial this one,","dir":"ltr","width":"100.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","250.94","450.10"],"x":250.94,"y":450.1}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","351.77","450.10"],"x":351.77,"y":450.1}
|
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{"page":27,"change":"none","str":"but it is better if your transf","dir":"ltr","width":"129.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","354.89","450.10"],"x":354.89,"y":450.1}
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{"page":27,"change":"none","str":"er of care ","dir":"ltr","width":"49.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","484.51","450.10"],"x":484.51,"y":450.1}
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{"page":27,"change":"none","str":"template","dir":"ltr","width":"42.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","533.95","450.10"],"x":533.95,"y":450.1}
|
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","576.19","450.10"],"x":576.19,"y":450.1}
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{"page":27,"change":"none","str":"includes information which is ","dir":"ltr","width":"143.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","579.19","450.10"],"x":579.19,"y":450.1}
|
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{"page":27,"change":"none","str":"specific and relevant ","dir":"ltr","width":"103.36","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","435.46"],"x":99.264,"y":435.46}
|
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{"page":27,"change":"none","str":"to","dir":"ltr","width":"9.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","202.70","435.46"],"x":202.7,"y":435.46}
|
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","211.82","435.46"],"x":211.82,"y":435.46}
|
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{"page":27,"change":"none","str":"your own care environment. ","dir":"ltr","width":"138.61","height":"11.04","transform":["11.04","0.00","0.00","11.04","214.94","435.46"],"x":214.94,"y":435.46}
|
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{"page":27,"change":"none","str":"A similar approach may be used in general practice for referral letters.","dir":"ltr","width":"339.74","height":"11.04","transform":["11.04","0.00","0.00","11.04","353.69","435.46"],"x":353.69,"y":435.46}
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{"page":27,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","693.58","435.46"],"x":693.58,"y":435.46}
|
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{"page":27,"change":"none","str":"Example information template","dir":"ltr","width":"171.37","height":"12.00","transform":["12.00","0.00","0.00","12.00","99.26","413.95"],"x":99.264,"y":413.95}
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{"page":32,"change":"none","str":"rocess","dir":"ltr","width":"51.57","height":"15.96","transform":["15.96","0.00","0.00","15.96","302.81","402.31"],"x":302.81,"y":402.31}
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{"page":32,"change":"none","str":"communication. You will develop this process ","dir":"ltr","width":"227.51","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","365.11"],"x":99.264,"y":365.11}
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{"page":32,"change":"none","str":"also","dir":"ltr","width":"20.18","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","350.59"],"x":99.264,"y":350.59}
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{"page":32,"change":"none","str":"test the best way to document your sta","dir":"ltr","width":"188.33","height":"11.04","transform":["11.04","0.00","0.00","11.04","162.26","350.59"],"x":162.26,"y":350.59}
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{"page":32,"change":"none","str":"ndard process and communicate it","dir":"ltr","width":"168.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","350.69","350.59"],"x":350.69,"y":350.59}
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{"page":32,"change":"none","str":"to everyone involved. An example of ","dir":"ltr","width":"183.35","height":"11.04","transform":["11.04","0.00","0.00","11.04","521.95","350.59"],"x":521.95,"y":350.59}
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{"page":32,"change":"none","str":"a ","dir":"ltr","width":"8.93","height":"11.04","transform":["11.04","0.00","0.00","11.04","705.46","350.59"],"x":705.46,"y":350.59}
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{"page":32,"change":"none","str":"documented ","dir":"ltr","width":"63.67","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","336.07"],"x":99.264,"y":336.07}
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{"page":32,"change":"none","str":"p","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","162.98","336.07"],"x":162.98,"y":336.07}
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{"page":32,"change":"none","str":"rocess is attached ","dir":"ltr","width":"91.58","height":"11.04","transform":["11.04","0.00","0.00","11.04","169.10","336.07"],"x":169.1,"y":336.07}
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{"page":32,"change":"none","str":"at Appendix K.","dir":"ltr","width":"71.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","260.78","336.07"],"x":260.78,"y":336.07}
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{"page":32,"change":"none","str":"Choose ","dir":"ltr","width":"62.99","height":"15.96","transform":["15.96","0.00","0.00","15.96","99.26","310.85"],"x":99.264,"y":310.85}
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{"page":32,"change":"none","str":"and review ","dir":"ltr","width":"87.32","height":"15.96","transform":["15.96","0.00","0.00","15.96","162.26","310.85"],"x":162.26,"y":310.85}
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{"page":32,"change":"none","str":"your measures ","dir":"ltr","width":"117.88","height":"15.96","transform":["15.96","0.00","0.00","15.96","249.74","310.85"],"x":249.74,"y":310.85}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"4.44","height":"15.96","transform":["15.96","0.00","0.00","15.96","367.73","310.85"],"x":367.73,"y":310.85}
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{"page":32,"change":"none","str":"Once you have developed your change interventions, y","dir":"ltr","width":"268.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","288.29"],"x":99.264,"y":288.29}
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{"page":32,"change":"none","str":"ou ","dir":"ltr","width":"15.29","height":"11.04","transform":["11.04","0.00","0.00","11.04","367.73","288.29"],"x":367.73,"y":288.29}
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{"page":32,"change":"none","str":"will ","dir":"ltr","width":"18.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","383.09","288.29"],"x":383.09,"y":288.29}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","473.47","288.29"],"x":473.47,"y":288.29}
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{"page":32,"change":"none","str":"which measures will be most helpful","dir":"ltr","width":"175.55","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","273.77"],"x":99.264,"y":273.77}
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{"page":32,"change":"none","str":"Choose just a couple of measures that you ","dir":"ltr","width":"211.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","284.09","273.77"],"x":284.09,"y":273.77}
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{"page":32,"change":"none","str":"think give the best feedback about the impact of your change intervention. ","dir":"ltr","width":"362.56","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","259.25"],"x":99.264,"y":259.25}
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{"page":32,"change":"none","str":"Whatever ","dir":"ltr","width":"50.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","244.61"],"x":99.264,"y":244.61}
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{"page":32,"change":"none","str":"you choose","dir":"ltr","width":"56.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","149.54","244.61"],"x":149.54,"y":244.61}
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{"page":32,"change":"none","str":",","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","205.70","244.61"],"x":205.7,"y":244.61}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","208.82","244.61"],"x":208.82,"y":244.61}
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{"page":32,"change":"none","str":"make sure the data can be","dir":"ltr","width":"130.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","211.82","244.61"],"x":211.82,"y":244.61}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","342.05","244.61"],"x":342.05,"y":244.61}
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{"page":32,"change":"none","str":"collect","dir":"ltr","width":"31.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","345.17","244.61"],"x":345.17,"y":244.61}
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{"page":32,"change":"none","str":"ed","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","376.37","244.61"],"x":376.37,"y":244.61}
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{"page":32,"change":"none","str":"quickly and easily","dir":"ltr","width":"86.12","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.61","244.61"],"x":391.61,"y":244.61}
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{"page":32,"change":"none","str":", e","dir":"ltr","width":"12.43","height":"11.04","transform":["11.04","0.00","0.00","11.04","477.67","244.61"],"x":477.67,"y":244.61}
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{"page":32,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","490.03","244.61"],"x":490.03,"y":244.61}
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{"page":32,"change":"none","str":"if you","dir":"ltr","width":"26.30","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","230.09"],"x":99.264,"y":230.09}
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{"page":32,"change":"none","str":"the answer can be ","dir":"ltr","width":"93.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","215.57"],"x":99.264,"y":215.57}
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{"page":32,"change":"none","str":"simply ","dir":"ltr","width":"34.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","192.26","215.57"],"x":192.26,"y":215.57}
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{"page":32,"change":"none","str":"‘yes","dir":"ltr","width":"19.56","height":"11.04","transform":["11.04","0.00","0.00","11.04","226.46","215.57"],"fontName":"Arial","x":226.46,"y":215.57}
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{"page":32,"change":"none","str":"’","dir":"ltr","width":"2.45","height":"11.04","transform":["11.04","0.00","0.00","11.04","246.02","215.57"],"fontName":"Arial","x":246.02,"y":215.57}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","248.42","215.57"],"x":248.42,"y":215.57}
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{"page":32,"change":"none","str":"or ","dir":"ltr","width":"12.88","height":"11.04","transform":["11.04","0.00","0.00","11.04","251.54","215.57"],"x":251.54,"y":215.57}
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{"page":32,"change":"none","str":"‘","dir":"ltr","width":"2.45","height":"11.04","transform":["11.04","0.00","0.00","11.04","264.50","215.57"],"fontName":"Arial","x":264.5,"y":215.57}
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{"page":32,"change":"none","str":"no’.","dir":"ltr","width":"17.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","266.90","215.57"],"fontName":"Arial","x":266.9,"y":215.57}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","284.69","215.57"],"x":284.69,"y":215.57}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","287.69","215.57"],"x":287.69,"y":215.57}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","423.29","195.02"],"x":423.29,"y":195.02}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","465.31","180.50"],"x":465.31,"y":180.5}
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{"page":32,"change":"none","str":"Appendix ","dir":"ltr","width":"48.80","height":"11.04","transform":["11.04","0.00","0.00","11.04","465.31","165.86"],"x":465.31,"y":165.86}
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{"page":32,"change":"none","str":"H","dir":"ltr","width":"7.97","height":"11.04","transform":["11.04","0.00","0.00","11.04","514.15","165.86"],"x":514.15,"y":165.86}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","522.07","165.86"],"x":522.07,"y":165.86}
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{"page":32,"change":"none","str":"uses","dir":"ltr","width":"23.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","525.19","165.86"],"x":525.19,"y":165.86}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","548.47","165.86"],"x":548.47,"y":165.86}
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{"page":32,"change":"none","str":"some suggested measures ","dir":"ltr","width":"135.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","465.31","151.34"],"x":465.31,"y":151.34}
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{"page":32,"change":"none","str":"that you might want to ","dir":"ltr","width":"110.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","600.55","151.34"],"x":600.55,"y":151.34}
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{"page":32,"change":"none","str":"consider for ","dir":"ltr","width":"60.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","465.31","136.82"],"x":465.31,"y":136.82}
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{"page":32,"change":"none","str":"on.","dir":"ltr","width":"15.29","height":"11.04","transform":["11.04","0.00","0.00","11.04","664.18","136.82"],"x":664.18,"y":136.82}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","679.42","136.82"],"x":679.42,"y":136.82}
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{"page":32,"change":"none","str":"You will ","dir":"ltr","width":"40.74","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.54","136.82"],"x":682.54,"y":136.82}
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{"page":32,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","465.31","92.30"],"x":465.31,"y":92.304}
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{"page":32,"change":"none","str":"iterative pr","dir":"ltr","width":"51.39","height":"11.04","transform":["11.04","0.00","0.00","11.04","114.98","132.38"],"x":114.98,"y":132.38}
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{"page":32,"change":"none","str":"ocess. In s","dir":"ltr","width":"52.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","166.46","132.38"],"x":166.46,"y":132.38}
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{"page":32,"change":"none","str":"ome cases, you will only be able ","dir":"ltr","width":"160.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","219.02","132.38"],"x":219.02,"y":132.38}
|
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{"page":32,"change":"none","str":"to refine your measures ","dir":"ltr","width":"118.55","height":"11.04","transform":["11.04","0.00","0.00","11.04","114.98","117.86"],"x":114.98,"y":117.86}
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{"page":34,"change":"none","str":"your patients/residents/clients?","dir":"ltr","width":"151.04","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.90","242.81"],"x":140.9,"y":242.81}
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{"page":34,"change":"none","str":"do this?","dir":"ltr","width":"38.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.90","177.26"],"x":140.9,"y":177.26}
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{"page":35,"change":"none","str":"the rationale for change ","dir":"ltr","width":"118.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","210.89"],"x":135.26,"y":210.89}
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{"page":35,"change":"none","str":"A","dir":"ltr","width":"7.36","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.98","196.34"],"x":102.98,"y":196.34}
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{"page":35,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","175.82"],"x":99.264,"y":175.82}
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{"page":35,"change":"none","str":"To reduce risk ","dir":"ltr","width":"78.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","161.30"],"x":99.264,"y":161.3}
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{"page":35,"change":"none","str":"Simulation ","dir":"ltr","width":"59.11","height":"11.04","transform":["11.04","0.00","0.00","11.04","167.90","146.78"],"x":167.9,"y":146.78}
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{"page":35,"change":"none","str":"out the new sys","dir":"ltr","width":"76.43","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","132.14"],"x":99.264,"y":132.14}
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{"page":35,"change":"none","str":"tem using a case study?","dir":"ltr","width":"118.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","175.70","132.14"],"x":175.7,"y":132.14}
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{"page":35,"change":"none","str":"See ","dir":"ltr","width":"22.63","height":"11.04","transform":["11.04","0.00","0.00","11.04","398.93","129.14"],"x":398.93,"y":129.14}
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{"page":35,"change":"none","str":"Appendix J","dir":"ltr","width":"54.36","height":"11.04","transform":["11.04","0.00","0.00","11.04","421.61","129.14"],"x":421.61,"y":129.14}
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{"page":35,"change":"none","str":"PDSA to test the ","dir":"ltr","width":"84.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","398.93","99.98"],"x":398.93,"y":99.984}
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{"page":36,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
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||
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||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","773.86","412.75"],"x":773.86,"y":412.75}
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||
{"page":41,"change":"none","str":"43","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","412.75"],"x":775.3,"y":412.75}
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||
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||
{"page":41,"change":"none","str":"Appendix B: Good practice checklist ","dir":"ltr","width":"179.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","388.75"],"x":53.88,"y":388.75}
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||
{"page":41,"change":"none","str":"–","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","233.18","388.75"],"fontName":"Arial","x":233.18,"y":388.75}
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||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","239.30","388.75"],"x":239.3,"y":388.75}
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||
{"page":41,"change":"none","str":"examples of questions to prompt discussion and generate ideas","dir":"ltr","width":"310.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","242.42","388.75"],"x":242.42,"y":388.75}
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||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","553.03","388.75"],"x":553.03,"y":388.75}
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||
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","655.30","388.75"],"x":655.3,"y":388.75}
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||
{"page":41,"change":"none","str":"......","dir":"ltr","width":"18.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","755.14","388.75"],"x":755.14,"y":388.75}
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||
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||
{"page":41,"change":"none","str":"45","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","388.75"],"x":775.3,"y":388.75}
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||
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||
{"page":41,"change":"none","str":"Appendix C: The Model for Improvement","dir":"ltr","width":"198.12","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","364.87"],"x":53.88,"y":364.87}
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||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","252.02","364.87"],"x":252.02,"y":364.87}
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||
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","352.61","364.87"],"x":352.61,"y":364.87}
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","452.47","364.87"],"x":452.47,"y":364.87}
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","552.31","364.87"],"x":552.31,"y":364.87}
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","652.18","364.87"],"x":652.18,"y":364.87}
|
||
{"page":41,"change":"none","str":".......","dir":"ltr","width":"21.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","752.02","364.87"],"x":752.02,"y":364.87}
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||
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||
{"page":41,"change":"none","str":"47","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","364.87"],"x":775.3,"y":364.87}
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||
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||
{"page":41,"change":"none","str":"Appendix D: SMAR","dir":"ltr","width":"94.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","340.87"],"x":53.88,"y":340.87}
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||
{"page":41,"change":"none","str":"T aims","dir":"ltr","width":"33.11","height":"11.04","transform":["11.04","0.00","0.00","11.04","148.58","340.87"],"x":148.58,"y":340.87}
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||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","181.70","340.87"],"x":181.7,"y":340.87}
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","184.10","340.87"],"x":184.1,"y":340.87}
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","283.97","340.87"],"x":283.97,"y":340.87}
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","383.81","340.87"],"x":383.81,"y":340.87}
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||
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||
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||
{"page":41,"change":"none","str":".............................","dir":"ltr","width":"90.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","683.38","340.87"],"x":683.38,"y":340.87}
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||
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||
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||
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||
{"page":41,"change":"none","str":"Appendix E: Team Selection Grid Examples","dir":"ltr","width":"214.03","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","316.87"],"x":53.88,"y":316.87}
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||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","267.86","316.87"],"x":267.86,"y":316.87}
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","268.34","316.87"],"x":268.34,"y":316.87}
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||
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","468.07","316.87"],"x":468.07,"y":316.87}
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||
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","667.78","316.87"],"x":667.78,"y":316.87}
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||
{"page":41,"change":"none","str":"..","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","767.62","316.87"],"x":767.62,"y":316.87}
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||
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||
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||
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|
||
{"page":41,"change":"none","str":"Appendix F: Example project template","dir":"ltr","width":"185.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","292.85"],"x":53.88,"y":292.85}
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||
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||
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|
||
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||
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||
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|
||
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|
||
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||
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||
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||
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||
{"page":41,"change":"none","str":"Appendix G: Dot voting","dir":"ltr","width":"113.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","268.85"],"x":53.88,"y":268.85}
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||
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||
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||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","268.34","268.85"],"x":268.34,"y":268.85}
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||
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||
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||
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||
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||
{"page":41,"change":"none","str":"..","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","767.62","268.85"],"x":767.62,"y":268.85}
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||
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||
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||
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|
||
{"page":41,"change":"none","str":"Append","dir":"ltr","width":"37.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","244.97"],"x":53.88,"y":244.97}
|
||
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||
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||
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|
||
{"page":41,"change":"none","str":"suggested measures","dir":"ltr","width":"102.09","height":"11.04","transform":["11.04","0.00","0.00","11.04","243.02","244.97"],"x":243.02,"y":244.97}
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||
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||
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||
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||
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||
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||
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||
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||
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||
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||
{"page":41,"change":"none","str":"Appendix I: Example PDSA for testing a new handover template","dir":"ltr","width":"311.88","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","220.97"],"x":53.88,"y":220.97}
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||
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||
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||
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|
||
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|
||
{"page":41,"change":"none","str":"..","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","767.62","220.97"],"x":767.62,"y":220.97}
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||
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||
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||
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|
||
{"page":41,"change":"none","str":"Appendix J: Example PDSA for testing new transfer of care process","dir":"ltr","width":"329.60","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","196.94"],"x":53.88,"y":196.94}
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||
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||
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||
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||
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|
||
{"page":41,"change":"none","str":".............................","dir":"ltr","width":"90.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","683.38","196.94"],"x":683.38,"y":196.94}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","773.86","196.94"],"x":773.86,"y":196.94}
|
||
{"page":41,"change":"none","str":"54","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","196.94"],"x":775.3,"y":196.94}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"2.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","787.54","196.94"],"fontName":"ABCDEE+Calibri","x":787.54,"y":196.94}
|
||
{"page":41,"change":"none","str":"Appendix K: Examples of standardised communication templates","dir":"ltr","width":"316.83","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","172.94"],"x":53.88,"y":172.94}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","370.73","172.94"],"x":370.73,"y":172.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","371.33","172.94"],"x":371.33,"y":172.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","471.19","172.94"],"x":471.19,"y":172.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","571.03","172.94"],"x":571.03,"y":172.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","670.90","172.94"],"x":670.9,"y":172.94}
|
||
{"page":41,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","770.74","172.94"],"x":770.74,"y":172.94}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","773.86","172.94"],"x":773.86,"y":172.94}
|
||
{"page":41,"change":"none","str":"55","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","172.94"],"x":775.3,"y":172.94}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"2.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","787.54","172.94"],"fontName":"ABCDEE+Calibri","x":787.54,"y":172.94}
|
||
{"page":41,"change":"none","str":"Appendix L: Example of how a poster can be used to spread the word about new processes","dir":"ltr","width":"446.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","149.06"],"x":53.88,"y":149.06}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","500.35","149.06"],"x":500.35,"y":149.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.39","149.06"],"x":502.39,"y":149.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","602.23","149.06"],"x":602.23,"y":149.06}
|
||
{"page":41,"change":"none","str":".......................","dir":"ltr","width":"71.76","height":"11.04","transform":["11.04","0.00","0.00","11.04","702.10","149.06"],"x":702.1,"y":149.06}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","773.86","149.06"],"x":773.86,"y":149.06}
|
||
{"page":41,"change":"none","str":"58","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","149.06"],"x":775.3,"y":149.06}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"2.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","787.54","149.06"],"fontName":"ABCDEE+Calibri","x":787.54,"y":149.06}
|
||
{"page":41,"change":"none","str":"Appendix","dir":"ltr","width":"45.85","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","125.06"],"x":53.88,"y":125.06}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.62","125.06"],"x":99.624,"y":125.06}
|
||
{"page":41,"change":"none","str":"M: Summary of the six step improvement process for transfer of care","dir":"ltr","width":"334.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.86","125.06"],"x":102.86,"y":125.06}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","437.33","125.06"],"x":437.33,"y":125.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","439.97","125.06"],"x":439.97,"y":125.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","539.83","125.06"],"x":539.83,"y":125.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","639.70","125.06"],"x":639.7,"y":125.06}
|
||
{"page":41,"change":"none","str":"...........","dir":"ltr","width":"34.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","739.54","125.06"],"x":739.54,"y":125.06}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","773.86","125.06"],"x":773.86,"y":125.06}
|
||
{"page":41,"change":"none","str":"59","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","125.06"],"x":775.3,"y":125.06}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"2.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","787.54","125.06"],"fontName":"ABCDEE+Calibri","x":787.54,"y":125.06}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","100.94"],"x":53.88,"y":100.94}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"5.57","height":"20.04","transform":["20.04","0.00","0.00","20.04","53.88","72.12"],"x":53.88,"y":72.12}
|
||
{"page":41,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","197.90","72.12"],"x":197.9,"y":72.12}
|
||
{"page":42,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.78","30.84"],"x":209.78,"y":30.84}
|
||
{"page":42,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","429.29","30.84"],"x":429.29,"y":30.84}
|
||
{"page":42,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":42,"change":"none","str":"43","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
|
||
{"page":42,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
|
||
{"page":42,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
|
||
{"page":42,"change":"none","str":"Appendix A: ","dir":"ltr","width":"73.84","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":42,"change":"none","str":"Ollie’s ","dir":"ltr","width":"39.53","height":"12.00","transform":["12.00","0.00","0.00","12.00","127.82","524.38"],"fontName":"Arial,Bold","x":127.82,"y":524.38}
|
||
{"page":42,"change":"none","str":"story","dir":"ltr","width":"29.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","167.30","524.38"],"x":167.3,"y":524.38}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","196.58","524.38"],"x":196.58,"y":524.38}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","496.54"],"x":53.88,"y":496.54}
|
||
{"page":42,"change":"none","str":"This case study tells the story of a real NHS patient. The patient ","dir":"ltr","width":"335.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","481.78"],"x":53.88,"y":481.78}
|
||
{"page":42,"change":"none","str":"did not die ","dir":"ltr","width":"58.61","height":"11.04","transform":["11.04","0.00","0.00","11.04","389.69","481.78"],"x":389.69,"y":481.78}
|
||
{"page":42,"change":"none","str":"as a result of ","dir":"ltr","width":"70.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","448.37","481.78"],"x":448.37,"y":481.78}
|
||
{"page":42,"change":"none","str":"a series of errors ","dir":"ltr","width":"92.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","467.26"],"x":53.88,"y":467.26}
|
||
{"page":42,"change":"none","str":"and was ","dir":"ltr","width":"46.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","146.30","467.26"],"x":146.3,"y":467.26}
|
||
{"page":42,"change":"none","str":"thankfully ","dir":"ltr","width":"54.88","height":"11.04","transform":["11.04","0.00","0.00","11.04","192.74","467.26"],"x":192.74,"y":467.26}
|
||
{"page":42,"change":"none","str":"not ‘clinically harmed’. But ","dir":"ltr","width":"143.13","height":"11.04","transform":["11.04","0.00","0.00","11.04","247.70","467.26"],"fontName":"Arial,Bold","x":247.7,"y":467.26}
|
||
{"page":42,"change":"none","str":"he ","dir":"ltr","width":"15.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.01","467.26"],"x":391.01,"y":467.26}
|
||
{"page":42,"change":"none","str":"could have been, as ","dir":"ltr","width":"107.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","406.73","467.26"],"x":406.73,"y":467.26}
|
||
{"page":42,"change":"none","str":"his care was compromised more than once through poor handover practices","dir":"ltr","width":"401.64","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","452.62"],"x":53.88,"y":452.62}
|
||
{"page":42,"change":"none","str":". ","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","455.59","452.62"],"x":455.59,"y":452.62}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","461.71","452.62"],"x":461.71,"y":452.62}
|
||
{"page":42,"change":"none","str":"Overview of situation:","dir":"ltr","width":"114.96","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","428.14"],"x":53.88,"y":428.14}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","168.98","428.14"],"x":168.98,"y":428.14}
|
||
{"page":42,"change":"none","str":"Over a one year period Ollie, as ","dir":"ltr","width":"158.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","403.39"],"x":53.88,"y":403.39}
|
||
{"page":42,"change":"none","str":"he was known to his friends, ","dir":"ltr","width":"141.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","212.42","403.39"],"x":212.42,"y":403.39}
|
||
{"page":42,"change":"none","str":"was admitted to hospital at least 3 ","dir":"ltr","width":"168.60","height":"11.04","transform":["11.04","0.00","0.00","11.04","353.57","403.39"],"x":353.57,"y":403.39}
|
||
{"page":42,"change":"none","str":"times. As","dir":"ltr","width":"45.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","388.87"],"x":53.88,"y":388.87}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.14","388.87"],"x":99.144,"y":388.87}
|
||
{"page":42,"change":"none","str":"well as the condition he was admitted for, Ollie had epilepsy which was well controlled ","dir":"ltr","width":"420.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.26","388.87"],"x":102.26,"y":388.87}
|
||
{"page":42,"change":"none","str":"with medicine. ","dir":"ltr","width":"72.76","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","374.35"],"x":53.88,"y":374.35}
|
||
{"page":42,"change":"none","str":"After the first ","dir":"ltr","width":"65.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","126.74","374.35"],"x":126.74,"y":374.35}
|
||
{"page":42,"change":"none","str":"admission","dir":"ltr","width":"49.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","192.26","374.35"],"x":192.26,"y":374.35}
|
||
{"page":42,"change":"none","str":", h","dir":"ltr","width":"12.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","241.70","374.35"],"x":241.7,"y":374.35}
|
||
{"page":42,"change":"none","str":"e and his wife","dir":"ltr","width":"67.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","253.94","374.35"],"x":253.94,"y":374.35}
|
||
{"page":42,"change":"none","str":", Georgette, ","dir":"ltr","width":"61.11","height":"11.04","transform":["11.04","0.00","0.00","11.04","321.29","374.35"],"x":321.29,"y":374.35}
|
||
{"page":42,"change":"none","str":"go","dir":"ltr","width":"12.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","382.37","374.35"],"x":382.37,"y":374.35}
|
||
{"page":42,"change":"none","str":"t","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","394.61","374.35"],"x":394.61,"y":374.35}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","397.73","374.35"],"x":397.73,"y":374.35}
|
||
{"page":42,"change":"none","str":"to know the routine","dir":"ltr","width":"92.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","400.73","374.35"],"x":400.73,"y":374.35}
|
||
{"page":42,"change":"none","str":". ","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","493.75","374.35"],"x":493.75,"y":374.35}
|
||
{"page":42,"change":"none","str":"Georgette would ","dir":"ltr","width":"83.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","359.83"],"x":53.88,"y":359.83}
|
||
{"page":42,"change":"none","str":"hand ","dir":"ltr","width":"27.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","137.66","359.83"],"x":137.66,"y":359.83}
|
||
{"page":42,"change":"none","str":"a copy of ","dir":"ltr","width":"47.67","height":"11.04","transform":["11.04","0.00","0.00","11.04","165.26","359.83"],"x":165.26,"y":359.83}
|
||
{"page":42,"change":"none","str":"Ollie’s ","dir":"ltr","width":"32.93","height":"11.04","transform":["11.04","0.00","0.00","11.04","212.90","359.83"],"fontName":"Arial","x":212.9,"y":359.83}
|
||
{"page":42,"change":"none","str":"current prescription record to th","dir":"ltr","width":"152.93","height":"11.04","transform":["11.04","0.00","0.00","11.04","245.90","359.83"],"x":245.9,"y":359.83}
|
||
{"page":42,"change":"none","str":"e Ambulance Crew","dir":"ltr","width":"93.03","height":"11.04","transform":["11.04","0.00","0.00","11.04","398.81","359.83"],"x":398.81,"y":359.83}
|
||
{"page":42,"change":"none","str":", t","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","491.71","359.83"],"x":491.71,"y":359.83}
|
||
{"page":42,"change":"none","str":"hey ","dir":"ltr","width":"20.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","500.95","359.83"],"x":500.95,"y":359.83}
|
||
{"page":42,"change":"none","str":"would take notes and hand it back to her. ","dir":"ltr","width":"203.64","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","345.19"],"x":53.88,"y":345.19}
|
||
{"page":42,"change":"none","str":"By the time she met up with ","dir":"ltr","width":"138.02","height":"11.04","transform":["11.04","0.00","0.00","11.04","257.66","345.19"],"x":257.66,"y":345.19}
|
||
{"page":42,"change":"none","str":"Ollie in A&E","dir":"ltr","width":"58.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","395.81","345.19"],"x":395.81,"y":345.19}
|
||
{"page":42,"change":"none","str":", his ","dir":"ltr","width":"23.22","height":"11.04","transform":["11.04","0.00","0.00","11.04","454.51","345.19"],"x":454.51,"y":345.19}
|
||
{"page":42,"change":"none","str":"prescription record would have disappeared, and so she went armed with a","dir":"ltr","width":"365.55","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","330.67"],"x":53.88,"y":330.67}
|
||
{"page":42,"change":"none","str":"nother","dir":"ltr","width":"31.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","419.57","330.67"],"x":419.57,"y":330.67}
|
||
{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.79","330.67"],"x":450.79,"y":330.67}
|
||
{"page":42,"change":"none","str":"copy to hand ","dir":"ltr","width":"66.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","453.91","330.67"],"x":453.91,"y":330.67}
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{"page":42,"change":"none","str":"in. Within 24 hours he would have passed through the Medical Admissions Unit and be on a ","dir":"ltr","width":"449.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","316.15"],"x":53.88,"y":316.15}
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{"page":42,"change":"none","str":"ward, and his prescription record would once again ","dir":"ltr","width":"251.27","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","301.61"],"x":53.88,"y":301.61}
|
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{"page":42,"change":"none","str":"be incomplete. So Georgette would provide ","dir":"ltr","width":"213.81","height":"11.04","transform":["11.04","0.00","0.00","11.04","305.33","301.61"],"x":305.33,"y":301.61}
|
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{"page":42,"change":"none","str":"a ","dir":"ltr","width":"9.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","287.09"],"x":53.88,"y":287.09}
|
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{"page":42,"change":"none","str":"further ","dir":"ltr","width":"34.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","63.00","287.09"],"x":63,"y":287.09}
|
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{"page":42,"change":"none","str":"copy","dir":"ltr","width":"23.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","98.06","287.09"],"x":98.064,"y":287.09}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","121.22","287.09"],"x":121.22,"y":287.09}
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{"page":42,"change":"none","str":"of his current prescription","dir":"ltr","width":"123.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","124.34","287.09"],"x":124.34,"y":287.09}
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{"page":42,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","247.70","287.09"],"x":247.7,"y":287.09}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","250.82","287.09"],"x":250.82,"y":287.09}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","253.82","287.09"],"x":253.82,"y":287.09}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","262.49"],"x":53.88,"y":262.49}
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{"page":42,"change":"none","str":"On one occasion","dir":"ltr","width":"82.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","237.89"],"x":53.88,"y":237.89}
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{"page":42,"change":"none","str":", the prescription was wri","dir":"ltr","width":"120.97","height":"11.04","transform":["11.04","0.00","0.00","11.04","136.46","237.89"],"x":136.46,"y":237.89}
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{"page":42,"change":"none","str":"tten, but Georgette and Ollie knew that the dose of his epilepsy medication was wrong. They pointed this out ","dir":"ltr","width":"529.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","257.42","237.89"],"x":257.42,"y":237.89}
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{"page":42,"change":"none","str":"twice on the first day, and again on ","dir":"ltr","width":"173.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","223.37"],"x":53.88,"y":223.37}
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{"page":42,"change":"none","str":"the second day","dir":"ltr","width":"74.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","227.06","223.37"],"x":227.06,"y":223.37}
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{"page":42,"change":"none","str":". It was eventually corrected. ","dir":"ltr","width":"142.57","height":"11.04","transform":["11.04","0.00","0.00","11.04","301.61","223.37"],"x":301.61,"y":223.37}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","444.17","223.37"],"x":444.17,"y":223.37}
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{"page":42,"change":"none","str":"Georgette is clear that t","dir":"ltr","width":"114.36","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","198.89"],"x":53.88,"y":198.89}
|
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{"page":42,"change":"none","str":"hese poor practices were not the result","dir":"ltr","width":"189.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","168.38","198.89"],"x":168.38,"y":198.89}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","357.89","198.89"],"x":357.89,"y":198.89}
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{"page":42,"change":"none","str":"of bad clinicians, but on gaps ","dir":"ltr","width":"144.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","361.01","198.89"],"x":361.01,"y":198.89}
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{"page":42,"change":"none","str":"in information transfer and lack of clarity and/feasibility for task completion","dir":"ltr","width":"359.43","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","184.22"],"x":53.88,"y":184.22}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","413.57","184.22"],"x":413.57,"y":184.22}
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{"page":42,"change":"none","str":"amongst team ","dir":"ltr","width":"72.76","height":"11.04","transform":["11.04","0.00","0.00","11.04","416.57","184.22"],"x":416.57,"y":184.22}
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{"page":42,"change":"none","str":"members. ","dir":"ltr","width":"52.01","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","169.70"],"x":53.88,"y":169.7}
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{"page":42,"change":"none","str":"Georgette continues to share this story and hopes that one day there will be no ","dir":"ltr","width":"386.92","height":"11.04","transform":["11.04","0.00","0.00","11.04","105.86","169.70"],"x":105.86,"y":169.7}
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{"page":42,"change":"none","str":"gaps. ","dir":"ltr","width":"30.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","155.18"],"x":53.88,"y":155.18}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","83.88","155.18"],"x":83.88,"y":155.18}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","130.70"],"x":53.88,"y":130.7}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","197.90","130.70"],"x":197.9,"y":130.7}
|
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{"page":42,"change":"none","str":"Snapshot:","dir":"ltr","width":"67.42","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","472.18"],"x":539.71,"y":472.18}
|
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","606.91","472.18"],"x":606.91,"y":472.18}
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{"page":42,"change":"none","str":"In the last year of his life Ollie was ","dir":"ltr","width":"226.24","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","443.74"],"x":539.71,"y":443.74}
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{"page":42,"change":"none","str":"admitted to hospital several times. ","dir":"ltr","width":"228.32","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","425.14"],"x":539.71,"y":425.14}
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{"page":42,"change":"none","str":"Even though his wife, Georgette, ","dir":"ltr","width":"216.89","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","406.63"],"x":539.71,"y":406.63}
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{"page":42,"change":"none","str":"developed an ‘A&E survival pack’ to ","dir":"ltr","width":"239.10","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","388.15"],"fontName":"Arial,Bold","x":539.71,"y":388.15}
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{"page":42,"change":"none","str":"keep him safe, her planned ","dir":"ltr","width":"179.87","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","369.55"],"x":539.71,"y":369.55}
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{"page":42,"change":"none","str":"‘information handovers’ failed to ","dir":"ltr","width":"216.09","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","351.07"],"fontName":"Arial,Bold","x":539.71,"y":351.07}
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{"page":42,"change":"none","str":"result in an accurate prescription ","dir":"ltr","width":"219.80","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","332.59"],"x":539.71,"y":332.59}
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{"page":42,"change":"none","str":"for his regular ","dir":"ltr","width":"95.84","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","314.11"],"x":539.71,"y":314.11}
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{"page":42,"change":"none","str":"epilepsy medicine. ","dir":"ltr","width":"125.57","height":"14.04","transform":["14.04","0.00","0.00","14.04","635.50","314.11"],"x":635.5,"y":314.11}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","760.90","314.11"],"x":760.9,"y":314.11}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","285.53"],"x":539.71,"y":285.53}
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{"page":42,"change":"none","str":"When his prescription was wrong, ","dir":"ltr","width":"226.23","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","256.97"],"x":539.71,"y":256.97}
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{"page":42,"change":"none","str":"no one seemed to take ","dir":"ltr","width":"151.73","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","238.49"],"x":539.71,"y":238.49}
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{"page":42,"change":"none","str":"responsibility to get it put right. ","dir":"ltr","width":"208.62","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","220.01"],"x":539.71,"y":220.01}
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{"page":42,"change":"none","str":"Even ","dir":"ltr","width":"36.77","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","201.53"],"x":539.71,"y":201.53}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","576.31","201.53"],"x":576.31,"y":201.53}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","539.71","175.70"],"x":539.71,"y":175.7}
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{"page":42,"change":"none","str":"Although Ol","dir":"ltr","width":"62.70","height":"12.00","transform":["12.00","0.00","0.00","12.00","538.99","198.14"],"x":538.99,"y":198.14}
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{"page":42,"change":"none","str":"lie understood that going one day ","dir":"ltr","width":"180.65","height":"12.00","transform":["12.00","0.00","0.00","12.00","601.75","198.14"],"x":601.75,"y":198.14}
|
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{"page":42,"change":"none","str":"without his epilepsy medicine was unlikely to ","dir":"ltr","width":"240.00","height":"12.00","transform":["12.00","0.00","0.00","12.00","542.35","182.30"],"x":542.35,"y":182.3}
|
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{"page":42,"change":"none","str":"trigger a seizure, he still got anxious ","dir":"ltr","width":"194.70","height":"12.00","transform":["12.00","0.00","0.00","12.00","537.67","166.34"],"x":537.67,"y":166.34}
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{"page":42,"change":"none","str":"–","dir":"ltr","width":"6.67","height":"12.00","transform":["12.00","0.00","0.00","12.00","732.58","166.34"],"fontName":"Arial","x":732.58,"y":166.34}
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","739.30","166.34"],"x":739.3,"y":166.34}
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{"page":42,"change":"none","str":"and he ","dir":"ltr","width":"39.90","height":"12.00","transform":["12.00","0.00","0.00","12.00","742.66","166.34"],"x":742.66,"y":166.34}
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{"page":42,"change":"none","str":"knew that ","dir":"ltr","width":"54.73","height":"12.00","transform":["12.00","0.00","0.00","12.00","534.43","150.50"],"x":534.43,"y":150.5}
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{"page":42,"change":"none","str":"t","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","589.27","150.50"],"x":589.27,"y":150.5}
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{"page":42,"change":"none","str":"his ","dir":"ltr","width":"18.71","height":"12.00","transform":["12.00","0.00","0.00","12.00","592.51","150.50"],"x":592.51,"y":150.5}
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{"page":42,"change":"none","str":"anxiety ","dir":"ltr","width":"41.11","height":"12.00","transform":["12.00","0.00","0.00","12.00","611.23","150.50"],"x":611.23,"y":150.5}
|
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{"page":42,"change":"none","str":"COULD make a seizure ","dir":"ltr","width":"129.97","height":"12.00","transform":["12.00","0.00","0.00","12.00","652.54","150.50"],"x":652.54,"y":150.5}
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{"page":42,"change":"none","str":"more likely","dir":"ltr","width":"57.47","height":"12.00","transform":["12.00","0.00","0.00","12.00","569.71","134.78"],"x":569.71,"y":134.78}
|
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{"page":42,"change":"none","str":". T","dir":"ltr","width":"14.08","height":"12.00","transform":["12.00","0.00","0.00","12.00","627.07","134.78"],"x":627.07,"y":134.78}
|
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{"page":42,"change":"none","str":"his ","dir":"ltr","width":"18.71","height":"12.00","transform":["12.00","0.00","0.00","12.00","641.14","134.78"],"x":641.14,"y":134.78}
|
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{"page":42,"change":"none","str":"worried ","dir":"ltr","width":"42.55","height":"12.00","transform":["12.00","0.00","0.00","12.00","659.86","134.78"],"x":659.86,"y":134.78}
|
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{"page":42,"change":"none","str":"Georgette too! ","dir":"ltr","width":"80.04","height":"12.00","transform":["12.00","0.00","0.00","12.00","702.46","134.78"],"x":702.46,"y":134.78}
|
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{"page":42,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","782.50","134.78"],"x":782.5,"y":134.78}
|
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{"page":43,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.78","30.84"],"x":209.78,"y":30.84}
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{"page":43,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","429.29","30.84"],"x":429.29,"y":30.84}
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{"page":43,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
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{"page":43,"change":"none","str":"44","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
|
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{"page":43,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
|
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{"page":43,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
|
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{"page":43,"change":"none","str":"The patient perspective","dir":"ltr","width":"122.85","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","525.46"],"x":53.88,"y":525.46}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","176.78","525.46"],"x":176.78,"y":525.46}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","510.82"],"x":53.88,"y":510.82}
|
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{"page":43,"change":"none","str":"Both Oll","dir":"ltr","width":"39.16","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","496.18"],"x":53.88,"y":496.18}
|
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{"page":43,"change":"none","str":"ie and Georgette were reassured by staff that they had been heard and that the error would be corrected. But when it remained","dir":"ltr","width":"617.38","height":"11.04","transform":["11.04","0.00","0.00","11.04","93.02","496.18"],"x":93.024,"y":496.18}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","710.74","496.18"],"x":710.74,"y":496.18}
|
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{"page":43,"change":"none","str":"unchanged for ","dir":"ltr","width":"73.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","713.86","496.18"],"x":713.86,"y":496.18}
|
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{"page":43,"change":"none","str":"a second day Georgette felt she had to stay, all day as it turned out, until it was put right. Whilst they both kne","dir":"ltr","width":"534.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","481.66"],"x":53.88,"y":481.66}
|
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{"page":43,"change":"none","str":"w and understood that a small delay ","dir":"ltr","width":"179.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","589.15","481.66"],"x":589.15,"y":481.66}
|
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{"page":43,"change":"none","str":"would not ","dir":"ltr","width":"50.21","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","467.14"],"x":53.88,"y":467.14}
|
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{"page":43,"change":"none","str":"trigger a seizure, their confidence was dented, and they remained anxious throughout the hospital stay. ","dir":"ltr","width":"504.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","104.06","467.14"],"x":104.06,"y":467.14}
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","608.71","467.14"],"x":608.71,"y":467.14}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","452.62"],"x":53.88,"y":452.62}
|
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{"page":43,"change":"none","str":"Staff perspective","dir":"ltr","width":"88.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","438.10"],"x":53.88,"y":438.1}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","142.58","438.10"],"x":142.58,"y":438.1}
|
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{"page":43,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","423.43"],"x":53.88,"y":423.43}
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{"page":45,"change":"none","str":"or ","dir":"ltr","width":"11.62","height":"9.96","transform":["9.96","0.00","0.00","9.96","753.82","292.73"],"x":753.82,"y":292.73}
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{"page":45,"change":"none","str":"How much of this information overlaps with other disciplines?","dir":"ltr","width":"269.82","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","265.61"],"x":420.89,"y":265.61}
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{"page":45,"change":"none","str":"How could ","dir":"ltr","width":"49.42","height":"9.96","transform":["9.96","0.00","0.00","9.96","696.58","265.61"],"x":696.58,"y":265.61}
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{"page":45,"change":"none","str":"multidisciplinary transfer of care be most effective?","dir":"ltr","width":"224.38","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","252.29"],"x":420.89,"y":252.29}
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{"page":45,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","645.58","252.29"],"x":645.58,"y":252.29}
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{"page":45,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","402.89","238.49"],"fontName":"Symbol","x":402.89,"y":238.49}
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{"page":45,"change":"none","str":"How and ","dir":"ltr","width":"42.10","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","238.49"],"x":420.89,"y":238.49}
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{"page":45,"change":"none","str":"when in the process will the person receiving the transfer of care ","dir":"ltr","width":"287.75","height":"9.96","transform":["9.96","0.00","0.00","9.96","463.15","238.49"],"x":463.15,"y":238.49}
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{"page":45,"change":"none","str":"ask questions, confirm understanding and accept responsibility for the ","dir":"ltr","width":"311.41","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","225.17"],"x":420.89,"y":225.17}
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{"page":45,"change":"none","str":"patient/client?","dir":"ltr","width":"61.56","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","211.97"],"x":420.89,"y":211.97}
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{"page":45,"change":"none","str":"Do you want to use","dir":"ltr","width":"85.39","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","198.14"],"x":420.89,"y":198.14}
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{"page":45,"change":"none","str":"structure","dir":"ltr","width":"38.84","height":"9.96","transform":["9.96","0.00","0.00","9.96","509.23","198.14"],"x":509.23,"y":198.14}
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{"page":45,"change":"none","str":"(","dir":"ltr","width":"3.32","height":"9.96","transform":["9.96","0.00","0.00","9.96","650.38","198.14"],"x":650.38,"y":198.14}
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{"page":45,"change":"none","str":"eg ","dir":"ltr","width":"13.91","height":"9.96","transform":["9.96","0.00","0.00","9.96","653.74","198.14"],"x":653.74,"y":198.14}
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{"page":45,"change":"none","str":"SBAR, ISOBAR, ","dir":"ltr","width":"76.06","height":"9.96","transform":["9.96","0.00","0.00","9.96","667.66","198.14"],"x":667.66,"y":198.14}
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{"page":45,"change":"none","str":"RSVP","dir":"ltr","width":"27.16","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","184.82"],"x":420.89,"y":184.82}
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{"page":45,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","448.01","184.82"],"x":448.01,"y":184.82}
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{"page":45,"change":"none","str":"etc.","dir":"ltr","width":"16.19","height":"9.96","transform":["9.96","0.00","0.00","9.96","450.79","184.82"],"x":450.79,"y":184.82}
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||
{"page":45,"change":"none","str":")","dir":"ltr","width":"3.32","height":"9.96","transform":["9.96","0.00","0.00","9.96","466.99","184.82"],"x":466.99,"y":184.82}
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{"page":45,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","470.35","184.82"],"x":470.35,"y":184.82}
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||
{"page":45,"change":"none","str":"or develop your own?","dir":"ltr","width":"95.48","height":"9.96","transform":["9.96","0.00","0.00","9.96","473.11","184.82"],"x":473.11,"y":184.82}
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{"page":45,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","402.89","170.90"],"fontName":"Symbol","x":402.89,"y":170.9}
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{"page":45,"change":"none","str":"What happens to documentation following the transfer of care? How could it ","dir":"ltr","width":"340.40","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","170.90"],"x":420.89,"y":170.9}
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{"page":45,"change":"none","str":"be designed to go directly into patient notes?","dir":"ltr","width":"198.19","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","157.70"],"x":420.89,"y":157.7}
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{"page":45,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","402.89","143.78"],"fontName":"Symbol","x":402.89,"y":143.78}
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{"page":45,"change":"none","str":"How is the agreed transfer of care process documented? How d","dir":"ltr","width":"285.40","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","143.78"],"x":420.89,"y":143.78}
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||
{"page":45,"change":"none","str":"and patients/clients find out about the process?","dir":"ltr","width":"208.73","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","130.58"],"x":420.89,"y":130.58}
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{"page":46,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
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||
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||
{"page":46,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
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{"page":46,"change":"none","str":"47","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
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||
{"page":46,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
|
||
{"page":46,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
|
||
{"page":46,"change":"none","str":"Appendix C","dir":"ltr","width":"66.56","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
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||
{"page":46,"change":"none","str":": The Model for Improvement","dir":"ltr","width":"164.72","height":"12.00","transform":["12.00","0.00","0.00","12.00","120.50","524.38"],"x":120.5,"y":524.38}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","285.29","524.38"],"x":285.29,"y":524.38}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","53.88","494.74"],"x":53.88,"y":494.74}
|
||
{"page":46,"change":"none","str":"T","dir":"ltr","width":"6.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","481.42"],"x":53.88,"y":481.42}
|
||
{"page":46,"change":"none","str":"he Model for Improvement ","dir":"ltr","width":"131.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","60.72","481.42"],"x":60.72,"y":481.42}
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||
{"page":46,"change":"none","str":"give","dir":"ltr","width":"20.16","height":"11.04","transform":["11.04","0.00","0.00","11.04","192.14","481.42"],"x":192.14,"y":481.42}
|
||
{"page":46,"change":"none","str":"s","dir":"ltr","width":"5.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","212.30","481.42"],"x":212.3,"y":481.42}
|
||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","217.82","481.42"],"x":217.82,"y":481.42}
|
||
{"page":46,"change":"none","str":"you a simple, adaptable and ","dir":"ltr","width":"140.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","220.94","481.42"],"x":220.94,"y":481.42}
|
||
{"page":46,"change":"none","str":"thorough","dir":"ltr","width":"43.55","height":"11.04","transform":["11.04","0.00","0.00","11.04","361.61","481.42"],"x":361.61,"y":481.42}
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{"page":46,"change":"none","str":"framework for ","dir":"ltr","width":"70.35","height":"11.04","transform":["11.04","0.00","0.00","11.04","408.05","481.42"],"x":408.05,"y":481.42}
|
||
{"page":46,"change":"none","str":"developing, testing and implementing changes","dir":"ltr","width":"226.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","478.51","481.42"],"x":478.51,"y":481.42}
|
||
{"page":46,"change":"none","str":". Using the ","dir":"ltr","width":"55.60","height":"11.04","transform":["11.04","0.00","0.00","11.04","704.86","481.42"],"x":704.86,"y":481.42}
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|
||
{"page":46,"change":"none","str":"Improvement means your changes are more likely to lead to the improvement you set out to make","dir":"ltr","width":"476.23","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.86","466.90"],"x":102.86,"y":466.9}
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|
||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","585.31","466.90"],"x":585.31,"y":466.9}
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||
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{"page":46,"change":"none","str":"The first thing you need to do when using the model is answer ","dir":"ltr","width":"277.09","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.21","382.03"],"x":404.21,"y":382.03}
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{"page":46,"change":"none","str":"these three key questions","dir":"ltr","width":"113.73","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.21","369.07"],"x":404.21,"y":369.07}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","518.11","369.07"],"x":518.11,"y":369.07}
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{"page":46,"change":"none","str":"Then you carry out the ‘plan, do, study, act’ (PDSA) cycles. ","dir":"ltr","width":"263.76","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","304.01"],"fontName":"Arial","x":404.09,"y":304.01}
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{"page":46,"change":"none","str":"These cycles are used to test an idea by trialling a change and ","dir":"ltr","width":"279.25","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","290.81"],"x":404.09,"y":290.81}
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{"page":46,"change":"none","str":"assessing its impact.","dir":"ltr","width":"92.20","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","277.61"],"x":404.09,"y":277.61}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","496.39","277.61"],"x":496.39,"y":277.61}
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{"page":46,"change":"none","str":"The key to","dir":"ltr","width":"46.53","height":"9.96","transform":["9.96","0.00","0.00","9.96","499.15","277.61"],"x":499.15,"y":277.61}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","545.71","277.61"],"x":545.71,"y":277.61}
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{"page":46,"change":"none","str":"PDSA cycles is to repeat them; ","dir":"ltr","width":"140.64","height":"9.96","transform":["9.96","0.00","0.00","9.96","548.47","277.61"],"x":548.47,"y":277.61}
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{"page":46,"change":"none","str":"keep testing small changes until they deliver the sustainable ","dir":"ltr","width":"268.11","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","264.41"],"x":404.09,"y":264.41}
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{"page":46,"change":"none","str":"improvement you are looking for.","dir":"ltr","width":"145.46","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","251.21"],"x":404.09,"y":251.21}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","549.67","251.21"],"x":549.67,"y":251.21}
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{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","422.09","227.45"],"fontName":"Symbol","x":422.09,"y":227.45}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","426.65","227.45"],"x":426.65,"y":227.45}
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{"page":46,"change":"none","str":"P","dir":"ltr","width":"6.64","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","227.45"],"x":440.09,"y":227.45}
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||
{"page":46,"change":"none","str":"lan","dir":"ltr","width":"14.37","height":"9.96","transform":["9.96","0.00","0.00","9.96","446.69","227.45"],"x":446.69,"y":227.45}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","461.11","227.45"],"x":461.11,"y":227.45}
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{"page":46,"change":"none","str":"the change and how you will test it","dir":"ltr","width":"152.27","height":"9.96","transform":["9.96","0.00","0.00","9.96","463.87","227.45"],"x":463.87,"y":227.45}
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{"page":46,"change":"none","str":".","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","616.27","227.45"],"x":616.27,"y":227.45}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","619.15","227.45"],"x":619.15,"y":227.45}
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{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","422.09","213.53"],"fontName":"Symbol","x":422.09,"y":213.53}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","426.65","213.53"],"x":426.65,"y":213.53}
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||
{"page":46,"change":"none","str":"Do","dir":"ltr","width":"13.29","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","213.53"],"x":440.09,"y":213.53}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","453.43","213.53"],"x":453.43,"y":213.53}
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{"page":46,"change":"none","str":"the change and tests","dir":"ltr","width":"92.76","height":"9.96","transform":["9.96","0.00","0.00","9.96","456.19","213.53"],"x":456.19,"y":213.53}
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{"page":46,"change":"none","str":".","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","549.07","213.53"],"x":549.07,"y":213.53}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","551.83","213.53"],"x":551.83,"y":213.53}
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{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","422.09","199.61"],"fontName":"Symbol","x":422.09,"y":199.61}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","426.65","199.61"],"x":426.65,"y":199.61}
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{"page":46,"change":"none","str":"Study","dir":"ltr","width":"27.83","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","199.61"],"x":440.09,"y":199.61}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","467.83","199.61"],"x":467.83,"y":199.61}
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{"page":46,"change":"none","str":"the data before and after the change and learn ","dir":"ltr","width":"208.88","height":"9.96","transform":["9.96","0.00","0.00","9.96","470.59","199.61"],"x":470.59,"y":199.61}
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||
{"page":46,"change":"none","str":"from it","dir":"ltr","width":"27.81","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","186.26"],"x":440.09,"y":186.26}
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{"page":46,"change":"none","str":".","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","467.95","186.26"],"x":467.95,"y":186.26}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","470.71","186.26"],"x":470.71,"y":186.26}
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||
{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","422.09","172.46"],"fontName":"Symbol","x":422.09,"y":172.46}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","426.65","172.46"],"x":426.65,"y":172.46}
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||
{"page":46,"change":"none","str":"Act","dir":"ltr","width":"15.94","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","172.46"],"x":440.09,"y":172.46}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","456.07","172.46"],"x":456.07,"y":172.46}
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{"page":46,"change":"none","str":"on the learning by refining the change and planning ","dir":"ltr","width":"229.98","height":"9.96","transform":["9.96","0.00","0.00","9.96","458.95","172.46"],"x":458.95,"y":172.46}
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{"page":46,"change":"none","str":"another PDSA cycle to test it.","dir":"ltr","width":"129.86","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","159.14"],"x":440.09,"y":159.14}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","570.19","159.14"],"x":570.19,"y":159.14}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","145.82"],"x":404.09,"y":145.82}
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{"page":46,"change":"none","str":"For more ","dir":"ltr","width":"43.42","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","122.66"],"x":404.09,"y":122.66}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","447.41","122.66"],"x":447.41,"y":122.66}
|
||
{"page":46,"change":"none","str":"Langley GL, Nolan KM, Nolan TW, Norman CL, Provost LP, ","dir":"ltr","width":"240.51","height":"9.00","transform":["9.00","0.00","0.00","9.00","53.88","152.78"],"x":53.88,"y":152.78}
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||
{"page":46,"change":"none","str":"The ","dir":"ltr","width":"18.08","height":"9.00","transform":["9.00","0.00","0.00","9.00","294.53","152.78"],"x":294.53,"y":152.78}
|
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{"page":46,"change":"none","str":"Improvement Guide: A Practical Approach to Enhancing ","dir":"ltr","width":"225.48","height":"9.00","transform":["9.00","0.00","0.00","9.00","53.88","142.46"],"x":53.88,"y":142.46}
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{"page":46,"change":"none","str":"Organizational Performance","dir":"ltr","width":"112.05","height":"9.00","transform":["9.00","0.00","0.00","9.00","53.88","132.02"],"x":53.88,"y":132.02}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.50","height":"9.00","transform":["9.00","0.00","0.00","9.00","166.10","132.02"],"x":166.1,"y":132.02}
|
||
{"page":46,"change":"none","str":"(2nd Edition). Jossey Bass, San ","dir":"ltr","width":"129.82","height":"9.00","transform":["9.00","0.00","0.00","9.00","168.62","132.02"],"x":168.62,"y":132.02}
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||
{"page":46,"change":"none","str":"Francisco (2009)","dir":"ltr","width":"67.61","height":"9.00","transform":["9.00","0.00","0.00","9.00","53.88","120.74"],"x":53.88,"y":120.74}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"1.80","height":"6.48","transform":["6.48","0.00","0.00","6.48","121.58","124.22"],"x":121.58,"y":124.22}
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{"page":46,"change":"none","str":"v","dir":"ltr","width":"3.60","height":"6.48","transform":["6.48","0.00","0.00","6.48","123.38","124.22"],"x":123.38,"y":124.22}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.50","height":"9.00","transform":["9.00","0.00","0.00","9.00","126.86","120.74"],"x":126.86,"y":120.74}
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{"page":46,"change":"none","str":"More online...","dir":"ltr","width":"90.24","height":"14.04","transform":["14.04","0.00","0.00","14.04","446.69","132.50"],"x":446.69,"y":132.5}
|
||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","537.07","132.50"],"x":537.07,"y":132.5}
|
||
{"page":46,"change":"none","str":"For more on the Model for Improvement see: ","dir":"ltr","width":"201.01","height":"9.96","transform":["9.96","0.00","0.00","9.96","446.69","117.62"],"x":446.69,"y":117.62}
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||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","647.98","117.62"],"x":647.98,"y":117.62}
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{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","464.71","93.74"],"fontName":"Symbol","x":464.71,"y":93.744}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","469.27","93.74"],"x":469.27,"y":93.744}
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{"page":46,"change":"none","str":"Quality and service improvement tools","dir":"ltr","width":"169.26","height":"9.96","transform":["9.96","0.00","0.00","9.96","482.71","93.74"],"x":482.71,"y":93.744}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","652.18","93.74"],"x":652.18,"y":93.744}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","655.06","93.74"],"x":655.06,"y":93.744}
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{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","464.71","80.04"],"fontName":"Symbol","x":464.71,"y":80.04}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","469.27","80.04"],"x":469.27,"y":80.04}
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{"page":46,"change":"none","str":"Improvement Leaders’ Guides ","dir":"ltr","width":"136.59","height":"9.96","transform":["9.96","0.00","0.00","9.96","482.71","80.04"],"fontName":"Arial","x":482.71,"y":80.04}
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{"page":46,"change":"none","str":"–","dir":"ltr","width":"5.54","height":"9.96","transform":["9.96","0.00","0.00","9.96","619.39","80.04"],"fontName":"Arial","x":619.39,"y":80.04}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","624.91","80.04"],"x":624.91,"y":80.04}
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{"page":46,"change":"none","str":"Process Mapping","dir":"ltr","width":"77.11","height":"9.96","transform":["9.96","0.00","0.00","9.96","627.79","80.04"],"x":627.79,"y":80.04}
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{"page":46,"change":"none","str":", ","dir":"ltr","width":"5.52","height":"9.96","transform":["9.96","0.00","0.00","9.96","704.98","80.04"],"x":704.98,"y":80.04}
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{"page":46,"change":"none","str":"Analysis and ","dir":"ltr","width":"59.38","height":"9.96","transform":["9.96","0.00","0.00","9.96","710.62","80.04"],"x":710.62,"y":80.04}
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||
{"page":46,"change":"none","str":"Redesig","dir":"ltr","width":"36.60","height":"9.96","transform":["9.96","0.00","0.00","9.96","482.71","66.72"],"x":482.71,"y":66.72}
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{"page":46,"change":"none","str":"n","dir":"ltr","width":"5.54","height":"9.96","transform":["9.96","0.00","0.00","9.96","519.31","66.72"],"x":519.31,"y":66.72}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","524.83","66.72"],"x":524.83,"y":66.72}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","527.71","66.72"],"x":527.71,"y":66.72}
|
||
{"page":46,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","482.71","53.40"],"x":482.71,"y":53.4}
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{"page":46,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","482.71","39.24"],"x":482.71,"y":39.24}
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{"page":47,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
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||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.78","30.84"],"x":209.78,"y":30.84}
|
||
{"page":47,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","429.29","30.84"],"x":429.29,"y":30.84}
|
||
{"page":47,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":47,"change":"none","str":"48","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
|
||
{"page":47,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
|
||
{"page":47,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
|
||
{"page":47,"change":"none","str":"Appendix D","dir":"ltr","width":"66.56","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":47,"change":"none","str":": SMART aims","dir":"ltr","width":"80.74","height":"12.00","transform":["12.00","0.00","0.00","12.00","120.50","524.38"],"x":120.5,"y":524.38}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","201.26","524.38"],"x":201.26,"y":524.38}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","53.88","494.74"],"x":53.88,"y":494.74}
|
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{"page":47,"change":"none","str":"SMART aims are a good way to ","dir":"ltr","width":"158.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","481.42"],"x":53.88,"y":481.42}
|
||
{"page":47,"change":"none","str":"ensure your project aim is clearly defined","dir":"ltr","width":"199.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","212.30","481.42"],"x":212.3,"y":481.42}
|
||
{"page":47,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","412.25","481.42"],"x":412.25,"y":481.42}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","415.25","481.42"],"x":415.25,"y":481.42}
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||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","53.88","466.06"],"x":53.88,"y":466.06}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","197.90","466.06"],"x":197.9,"y":466.06}
|
||
{"page":47,"change":"none","str":"Set a SMART improvement project aim:","dir":"ltr","width":"224.64","height":"12.00","transform":["12.00","0.00","0.00","12.00","78.24","436.66"],"x":78.24,"y":436.66}
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||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","303.05","436.66"],"x":303.05,"y":436.66}
|
||
{"page":47,"change":"none","str":"Specific:","dir":"ltr","width":"45.89","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","415.87"],"x":78.24,"y":415.87}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","124.22","415.87"],"x":124.22,"y":415.87}
|
||
{"page":47,"change":"none","str":"Have a clear and specific improvement aim","dir":"ltr","width":"210.12","height":"11.04","transform":["11.04","0.00","0.00","11.04","127.34","415.87"],"x":127.34,"y":415.87}
|
||
{"page":47,"change":"none","str":", e.g.","dir":"ltr","width":"24.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","337.61","415.87"],"x":337.61,"y":415.87}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","362.09","415.87"],"x":362.09,"y":415.87}
|
||
{"page":47,"change":"none","str":"‘","dir":"ltr","width":"2.45","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","401.11"],"fontName":"Arial","x":78.24,"y":401.11}
|
||
{"page":47,"change":"none","str":"structured transfer of care, right each time","dir":"ltr","width":"204.22","height":"11.04","transform":["11.04","0.00","0.00","11.04","80.64","401.11"],"x":80.64,"y":401.11}
|
||
{"page":47,"change":"none","str":"’.","dir":"ltr","width":"5.42","height":"11.04","transform":["11.04","0.00","0.00","11.04","285.05","401.11"],"fontName":"Arial","x":285.05,"y":401.11}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","290.45","401.11"],"x":290.45,"y":401.11}
|
||
{"page":47,"change":"none","str":"Measurable: ","dir":"ltr","width":"67.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","380.71"],"x":78.24,"y":380.71}
|
||
{"page":47,"change":"none","str":"Ensure data is available to measure the scale of the ","dir":"ltr","width":"255.59","height":"11.04","transform":["11.04","0.00","0.00","11.04","145.58","380.71"],"x":145.58,"y":380.71}
|
||
{"page":47,"change":"none","str":"problem and your success in addressing it","dir":"ltr","width":"205.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","366.07"],"x":78.24,"y":366.07}
|
||
{"page":47,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","283.73","366.07"],"x":283.73,"y":366.07}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","286.73","366.07"],"x":286.73,"y":366.07}
|
||
{"page":47,"change":"none","str":"Achievable:","dir":"ltr","width":"61.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","345.67"],"x":78.24,"y":345.67}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.06","345.67"],"x":140.06,"y":345.67}
|
||
{"page":47,"change":"none","str":"Set a suitable challenge","dir":"ltr","width":"116.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","143.18","345.67"],"x":143.18,"y":345.67}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","259.94","345.67"],"x":259.94,"y":345.67}
|
||
{"page":47,"change":"none","str":"and d","dir":"ltr","width":"27.49","height":"11.04","transform":["11.04","0.00","0.00","11.04","263.06","345.67"],"x":263.06,"y":345.67}
|
||
{"page":47,"change":"none","str":"on’t be afraid to set ","dir":"ltr","width":"96.49","height":"11.04","transform":["11.04","0.00","0.00","11.04","290.57","345.67"],"fontName":"Arial","x":290.57,"y":345.67}
|
||
{"page":47,"change":"none","str":"your aim high","dir":"ltr","width":"66.10","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","331.03"],"x":78.24,"y":331.03}
|
||
{"page":47,"change":"none","str":". Resist setting your aim too low","dir":"ltr","width":"155.29","height":"11.04","transform":["11.04","0.00","0.00","11.04","144.38","331.03"],"x":144.38,"y":331.03}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","299.57","331.03"],"x":299.57,"y":331.03}
|
||
{"page":47,"change":"none","str":"just to improve your ","dir":"ltr","width":"99.13","height":"11.04","transform":["11.04","0.00","0.00","11.04","302.69","331.03"],"x":302.69,"y":331.03}
|
||
{"page":47,"change":"none","str":"chances of succeeding","dir":"ltr","width":"111.98","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","316.39"],"x":78.24,"y":316.39}
|
||
{"page":47,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","190.22","316.39"],"x":190.22,"y":316.39}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","193.34","316.39"],"x":193.34,"y":316.39}
|
||
{"page":47,"change":"none","str":"Realistic: ","dir":"ltr","width":"52.00","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","295.97"],"x":78.24,"y":295.97}
|
||
{"page":47,"change":"none","str":"Consider the factors beyond your control which may limit ","dir":"ltr","width":"278.61","height":"11.04","transform":["11.04","0.00","0.00","11.04","130.34","295.97"],"x":130.34,"y":295.97}
|
||
{"page":47,"change":"none","str":"the impact of the project, ","dir":"ltr","width":"123.47","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","281.33"],"x":78.24,"y":281.33}
|
||
{"page":47,"change":"none","str":"e.g. closure of a unit for refurbishment;","dir":"ltr","width":"188.22","height":"11.04","transform":["11.04","0.00","0.00","11.04","201.86","281.33"],"x":201.86,"y":281.33}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","390.17","281.33"],"x":390.17,"y":281.33}
|
||
{"page":47,"change":"none","str":"major staff changes","dir":"ltr","width":"96.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","266.81"],"x":78.24,"y":266.81}
|
||
{"page":47,"change":"none","str":";","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","174.26","266.81"],"x":174.26,"y":266.81}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","177.38","266.81"],"x":177.38,"y":266.81}
|
||
{"page":47,"change":"none","str":"availability of sponsor. ","dir":"ltr","width":"114.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","180.50","266.81"],"x":180.5,"y":266.81}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","294.77","266.81"],"x":294.77,"y":266.81}
|
||
{"page":47,"change":"none","str":"Time:","dir":"ltr","width":"29.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","246.29"],"x":78.24,"y":246.29}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","107.66","246.29"],"x":107.66,"y":246.29}
|
||
{"page":47,"change":"none","str":"Set a deadline and stick to it","dir":"ltr","width":"137.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","110.78","246.29"],"x":110.78,"y":246.29}
|
||
{"page":47,"change":"none","str":", e.g. by December 2015.","dir":"ltr","width":"123.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","248.42","246.29"],"x":248.42,"y":246.29}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","371.93","246.29"],"x":371.93,"y":246.29}
|
||
{"page":47,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","225.65"],"x":78.24,"y":225.65}
|
||
{"page":48,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.78","30.84"],"x":209.78,"y":30.84}
|
||
{"page":48,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","429.29","30.84"],"x":429.29,"y":30.84}
|
||
{"page":48,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":48,"change":"none","str":"49","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
|
||
{"page":48,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
|
||
{"page":48,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
|
||
{"page":48,"change":"none","str":"Appendix E: Team ","dir":"ltr","width":"108.01","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":48,"change":"none","str":"Selection Grid Examples","dir":"ltr","width":"140.64","height":"12.00","transform":["12.00","0.00","0.00","12.00","162.02","524.38"],"x":162.02,"y":524.38}
|
||
{"page":48,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","302.81","524.38"],"x":302.81,"y":524.38}
|
||
{"page":48,"change":"none","str":"Authority to make changes","dir":"ltr","width":"87.40","height":"8.01","transform":["8.03","0.00","0.00","8.01","468.21","463.33"],"fontName":"ABCDEE+Calibri","x":468.20900137420006,"y":463.32671200000004}
|
||
{"page":48,"change":"none","str":"YES","dir":"ltr","width":"9.45","height":"6.41","transform":["6.43","0.00","0.00","6.41","423.66","417.13"],"fontName":"ABCDEE+Calibri,Bold","x":423.66436889785604,"y":417.125095}
|
||
{"page":48,"change":"none","str":"Acute example","dir":"ltr","width":"86.67","height":"14.40","transform":["14.44","0.00","0.00","14.40","367.83","485.36"],"fontName":"ABCDEE+Calibri","x":367.828903554016,"y":485.358469}
|
||
{"page":48,"change":"none","str":"YES","dir":"ltr","width":"9.43","height":"6.39","transform":["6.41","0.00","0.00","6.39","469.21","453.46"],"fontName":"ABCDEE+Calibri,Bold","x":469.20909015844006,"y":453.45594400000004}
|
||
{"page":48,"change":"none","str":"NO","dir":"ltr","width":"8.65","height":"6.39","transform":["6.41","0.00","0.00","6.39","544.69","453.46"],"fontName":"ABCDEE+Calibri,Bold","x":544.69036738252,"y":453.45594400000004}
|
||
{"page":48,"change":"none","str":"NO","dir":"ltr","width":"8.65","height":"6.39","transform":["6.41","0.00","0.00","6.39","424.07","344.50"],"fontName":"ABCDEE+Calibri,Bold","x":424.071184674496,"y":344.49551080000003}
|
||
{"page":48,"change":"none","str":"© Profound Knowledge Products Inc.","dir":"ltr","width":"108.55","height":"7.20","transform":["7.22","0.00","0.00","7.20","520.89","294.20"],"fontName":"ABCDEE+Calibri","x":520.89164444908,"y":294.19532782}
|
||
{"page":48,"change":"none","str":"Senior Sister","dir":"ltr","width":"32.33","height":"6.39","transform":["6.41","0.00","0.00","6.39","464.49","431.79"],"fontName":"ABCDEE+Calibri","x":464.48833208368,"y":431.78758000000005}
|
||
{"page":48,"change":"none","str":"Therapy Lead","dir":"ltr","width":"34.79","height":"6.39","transform":["6.41","0.00","0.00","6.39","463.27","421.95"],"fontName":"ABCDEE+Calibri","x":463.26788475376003,"y":421.95061599999997}
|
||
{"page":48,"change":"none","str":"Registrar","dir":"ltr","width":"23.00","height":"6.39","transform":["6.41","0.00","0.00","6.39","469.17","412.22"],"fontName":"ABCDEE+Calibri","x":469.16671351504,"y":412.215064}
|
||
{"page":48,"change":"none","str":"Lead paramedic","dir":"ltr","width":"41.15","height":"6.39","transform":["6.41","0.00","0.00","6.39","460.01","402.46"],"fontName":"ABCDEE+Calibri","x":460.01335854064,"y":402.46261000000004}
|
||
{"page":48,"change":"none","str":"Junior Staff","dir":"ltr","width":"29.10","height":"6.39","transform":["6.41","0.00","0.00","6.39","536.27","417.15"],"fontName":"ABCDEE+Calibri","x":536.27436600328,"y":417.150448}
|
||
{"page":48,"change":"none","str":"Directors","dir":"ltr","width":"23.44","height":"6.39","transform":["6.41","0.00","0.00","6.39","468.86","359.18"],"fontName":"ABCDEE+Calibri","x":468.86160168256004,"y":359.1799684}
|
||
{"page":48,"change":"none","str":"Consultants","dir":"ltr","width":"30.47","height":"6.39","transform":["6.41","0.00","0.00","6.39","465.40","349.34"],"fontName":"ABCDEE+Calibri","x":465.40366758112003,"y":349.34300440000004}
|
||
{"page":48,"change":"none","str":"Matron/ Senior ","dir":"ltr","width":"41.41","height":"6.39","transform":["6.41","0.00","0.00","6.39","460.62","339.61"],"fontName":"ABCDEE+Calibri","x":460.62358220560003,"y":339.6074524}
|
||
{"page":48,"change":"none","str":"Nurse","dir":"ltr","width":"15.38","height":"6.39","transform":["6.41","0.00","0.00","6.39","472.93","332.61"],"fontName":"ABCDEE+Calibri","x":472.92975944896,"y":332.61002440000004}
|
||
{"page":48,"change":"none","str":"Receptionist ","dir":"ltr","width":"33.51","height":"6.41","transform":["6.43","0.00","0.00","6.41","532.71","366.06"],"fontName":"ABCDEE+Calibri","x":532.71472795768,"y":366.055702}
|
||
{"page":48,"change":"none","str":"/ ","dir":"ltr","width":"3.85","height":"6.41","transform":["6.43","0.00","0.00","6.41","566.40","366.06"],"fontName":"ABCDEE+Calibri","x":566.395684132,"y":366.055702}
|
||
{"page":48,"change":"none","str":"ward clerk","dir":"ltr","width":"27.01","height":"6.39","transform":["6.41","0.00","0.00","6.39","537.29","358.96"],"fontName":"ABCDEE+Calibri","x":537.29140544488,"y":358.956862}
|
||
{"page":48,"change":"none","str":"Patient / ","dir":"ltr","width":"23.82","height":"6.39","transform":["6.41","0.00","0.00","6.39","529.46","349.22"],"fontName":"ABCDEE+Calibri","x":529.46020174456,"y":349.22131}
|
||
{"page":48,"change":"none","str":"Client / ","dir":"ltr","width":"20.35","height":"6.39","transform":["6.41","0.00","0.00","6.39","553.26","349.22"],"fontName":"ABCDEE+Calibri","x":553.2589246780001,"y":349.22131}
|
||
{"page":48,"change":"none","str":"Carer","dir":"ltr","width":"14.03","height":"6.39","transform":["6.41","0.00","0.00","6.39","543.80","342.22"],"fontName":"ABCDEE+Calibri","x":543.80045787112,"y":342.223882}
|
||
{"page":48,"change":"none","str":"Improvement ","dir":"ltr","width":"36.55","height":"6.39","transform":["6.41","0.00","0.00","6.39","533.22","332.39"],"fontName":"ABCDEE+Calibri","x":533.22324767848,"y":332.38691800000004}
|
||
{"page":48,"change":"none","str":"Specialist","dir":"ltr","width":"24.13","height":"6.41","transform":["6.43","0.00","0.00","6.41","538.72","325.37"],"fontName":"ABCDEE+Calibri","x":538.71526066312,"y":325.3692076}
|
||
{"page":48,"change":"none","str":"IT expert","dir":"ltr","width":"28.80","height":"8.01","transform":["8.03","0.00","0.00","8.01","536.38","314.32"],"fontName":"ABCDEE+Calibri","x":536.3760699474401,"y":314.3152996}
|
||
{"page":48,"change":"none","str":"Detailed ","dir":"ltr","width":"29.05","height":"8.03","transform":["-0.00","8.01","-8.03","-0.00","408.67","331.35"],"fontName":"ABCDEE+Calibri","x":408.67320752867204,"y":331.3525156}
|
||
{"page":48,"change":"none","str":"Knowledge [of the process]","dir":"ltr","width":"88.77","height":"8.03","transform":["-0.00","8.01","-8.03","-0.00","408.67","360.38"],"fontName":"ABCDEE+Calibri","x":408.67320752867204,"y":360.37663}
|
||
{"page":48,"change":"none","str":"Authority to make changes","dir":"ltr","width":"87.02","height":"7.90","transform":["7.97","0.00","0.00","7.90","157.30","252.58"],"fontName":"ABCDEE+Calibri","x":157.30436901152,"y":252.57682397199997}
|
||
{"page":48,"change":"none","str":"Detailed Knowledge","dir":"ltr","width":"64.58","height":"7.97","transform":["-0.00","7.90","-7.97","-0.00","106.97","131.92"],"fontName":"ABCDEE+Calibri","x":106.974173758208,"y":131.918444916775}
|
||
{"page":48,"change":"none","str":"YES","dir":"ltr","width":"9.47","height":"6.37","transform":["6.43","0.00","0.00","6.37","112.44","200.23"],"fontName":"ABCDEE+Calibri,Bold","x":112.444499435648,"y":200.23282901049998}
|
||
{"page":48,"change":"none","str":"Residential home example","dir":"ltr","width":"153.36","height":"14.29","transform":["14.41","0.00","0.00","14.29","91.89","267.69"],"fontName":"ABCDEE+Calibri","x":91.887591363584,"y":267.6885559315}
|
||
{"page":48,"change":"none","str":"YES","dir":"ltr","width":"9.47","height":"6.37","transform":["6.43","0.00","0.00","6.37","157.69","239.95"],"fontName":"ABCDEE+Calibri,Bold","x":157.6882515152,"y":239.94671431224998}
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{"page":50,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","431.21","360.55"],"x":431.21,"y":360.55}
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{"page":50,"change":"none","str":"the transfer of care. This might ","dir":"ltr","width":"155.16","height":"11.04","transform":["11.04","0.00","0.00","11.04","434.33","360.55"],"x":434.33,"y":360.55}
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{"page":50,"change":"none","str":"mean involving individuals from outside your immediate team if you are transferring patients between ","dir":"ltr","width":"493.20","height":"11.04","transform":["11.04","0.00","0.00","11.04","89.88","345.91"],"x":89.88,"y":345.91}
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{"page":50,"change":"none","str":"units/departments.","dir":"ltr","width":"90.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","89.88","331.39"],"x":89.88,"y":331.39}
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{"page":50,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","180.50","331.39"],"x":180.5,"y":331.39}
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{"page":50,"change":"none","str":"Use different colour pens to identify different roles","dir":"ltr","width":"242.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","89.88","316.03"],"x":89.88,"y":316.03}
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{"page":50,"change":"none","str":", e","dir":"ltr","width":"12.43","height":"11.04","transform":["11.04","0.00","0.00","11.04","332.09","316.03"],"x":332.09,"y":316.03}
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{"page":50,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","344.33","316.03"],"x":344.33,"y":316.03}
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{"page":50,"change":"none","str":"g","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","347.33","316.03"],"x":347.33,"y":316.03}
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{"page":50,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","353.57","316.03"],"x":353.57,"y":316.03}
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{"page":50,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","356.57","316.03"],"x":356.57,"y":316.03}
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{"page":50,"change":"none","str":"different","dir":"ltr","width":"39.76","height":"11.04","transform":["11.04","0.00","0.00","11.04","359.69","316.03"],"x":359.69,"y":316.03}
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{"page":50,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","399.41","316.03"],"x":399.41,"y":316.03}
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{"page":50,"change":"none","str":"colours for trained and untrained ","dir":"ltr","width":"161.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","402.53","316.03"],"x":402.53,"y":316.03}
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{"page":50,"change":"none","str":"staff.","dir":"ltr","width":"23.92","height":"11.04","transform":["11.04","0.00","0.00","11.04","89.88","301.49"],"x":89.88,"y":301.49}
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{"page":50,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","71.88","286.97"],"x":71.88,"y":286.97}
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{"page":50,"change":"none","str":"After everyone has voted, the information with the most dots is the information you need to focus on.","dir":"ltr","width":"487.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","272.45"],"x":53.88,"y":272.45}
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{"page":50,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","541.99","272.45"],"x":541.99,"y":272.45}
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{"page":50,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","544.99","272.45"],"x":544.99,"y":272.45}
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{"page":50,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","257.81"],"x":53.88,"y":257.81}
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{"page":51,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.78","30.84"],"x":209.78,"y":30.84}
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{"page":51,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
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{"page":51,"change":"none","str":"52","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
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{"page":51,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
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{"page":51,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
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{"page":51,"change":"none","str":"Appendix ","dir":"ltr","width":"57.90","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
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{"page":51,"change":"none","str":"H","dir":"ltr","width":"8.66","height":"12.00","transform":["12.00","0.00","0.00","12.00","111.86","524.38"],"x":111.86,"y":524.38}
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{"page":51,"change":"none","str":":","dir":"ltr","width":"4.00","height":"12.00","transform":["12.00","0.00","0.00","12.00","120.50","524.38"],"x":120.5,"y":524.38}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","124.58","524.38"],"x":124.58,"y":524.38}
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{"page":51,"change":"none","str":"Good practice checklist ","dir":"ltr","width":"138.77","height":"12.00","transform":["12.00","0.00","0.00","12.00","127.94","524.38"],"x":127.94,"y":524.38}
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{"page":51,"change":"none","str":"–","dir":"ltr","width":"6.67","height":"12.00","transform":["12.00","0.00","0.00","12.00","266.78","524.38"],"fontName":"Arial,Bold","x":266.78,"y":524.38}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","273.53","524.38"],"x":273.53,"y":524.38}
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{"page":51,"change":"none","str":"suggested measures ","dir":"ltr","width":"122.68","height":"12.00","transform":["12.00","0.00","0.00","12.00","276.77","524.38"],"x":276.77,"y":524.38}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","399.41","524.38"],"x":399.41,"y":524.38}
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{"page":51,"change":"none","str":"What do we ","dir":"ltr","width":"70.02","height":"12.00","transform":["12.00","0.00","0.00","12.00","74.76","479.98"],"x":74.76,"y":479.98}
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{"page":51,"change":"none","str":"need?","dir":"ltr","width":"35.40","height":"12.00","transform":["12.00","0.00","0.00","12.00","74.76","464.14"],"x":74.76,"y":464.14}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","110.18","464.14"],"x":110.18,"y":464.14}
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{"page":51,"change":"none","str":"What does it mean?","dir":"ltr","width":"113.38","height":"12.00","transform":["12.00","0.00","0.00","12.00","166.70","479.98"],"x":166.7,"y":479.98}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","280.13","479.98"],"x":280.13,"y":479.98}
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{"page":51,"change":"none","str":"Suggested ","dir":"ltr","width":"64.75","height":"12.00","transform":["12.00","0.00","0.00","12.00","343.85","479.98"],"x":343.85,"y":479.98}
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{"page":51,"change":"none","str":"measures","dir":"ltr","width":"55.96","height":"12.00","transform":["12.00","0.00","0.00","12.00","408.65","479.98"],"x":408.65,"y":479.98}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","464.59","479.98"],"x":464.59,"y":479.98}
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{"page":51,"change":"none","str":"Leadership","dir":"ltr","width":"64.02","height":"12.00","transform":["12.00","0.00","0.00","12.00","74.76","425.74"],"x":74.76,"y":425.74}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","138.86","425.74"],"x":138.86,"y":425.74}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","166.70","439.54"],"x":166.7,"y":439.54}
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{"page":51,"change":"none","str":"There is a nominated leader for each ","dir":"ltr","width":"166.07","height":"9.96","transform":["9.96","0.00","0.00","9.96","166.70","426.34"],"x":166.7,"y":426.34}
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{"page":51,"change":"none","str":"transfer of care/handover.","dir":"ltr","width":"114.26","height":"9.96","transform":["9.96","0.00","0.00","9.96","166.70","413.11"],"x":166.7,"y":413.11}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","281.21","413.11"],"x":281.21,"y":413.11}
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{"page":51,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","361.85","432.94"],"fontName":"Symbol","x":361.85,"y":432.94}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","366.41","432.94"],"x":366.41,"y":432.94}
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{"page":51,"change":"none","str":"Staff survey ","dir":"ltr","width":"55.41","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","432.94"],"x":379.85,"y":432.94}
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{"page":51,"change":"none","str":"–","dir":"ltr","width":"5.54","height":"9.96","transform":["9.96","0.00","0.00","9.96","435.41","432.94"],"fontName":"Arial","x":435.41,"y":432.94}
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{"page":51,"change":"none","str":"is leadership clear and does leader fulfil role?","dir":"ltr","width":"200.43","height":"9.96","transform":["9.96","0.00","0.00","9.96","443.69","432.94"],"x":443.69,"y":432.94}
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{"page":51,"change":"none","str":"Do new team members understand the process?","dir":"ltr","width":"215.98","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","420.79"],"x":379.85,"y":420.79}
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|
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{"page":51,"change":"none","str":"Is leader indicated on transfer of care process checklist (if ","dir":"ltr","width":"257.78","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","408.55"],"x":379.85,"y":408.55}
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{"page":51,"change":"none","str":"used)","dir":"ltr","width":"24.90","height":"9.96","transform":["9.96","0.00","0.00","9.96","637.90","408.55"],"x":637.9,"y":408.55}
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{"page":51,"change":"none","str":"?","dir":"ltr","width":"5.54","height":"9.96","transform":["9.96","0.00","0.00","9.96","662.86","408.55"],"x":662.86,"y":408.55}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","668.38","408.55"],"x":668.38,"y":408.55}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","671.26","408.55"],"x":671.26,"y":408.55}
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{"page":51,"change":"none","str":"Valued","dir":"ltr","width":"39.46","height":"12.00","transform":["12.00","0.00","0.00","12.00","74.76","380.23"],"x":74.76,"y":380.23}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","114.14","380.23"],"x":114.14,"y":380.23}
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{"page":51,"change":"none","str":"Transfer and handovers are valued ","dir":"ltr","width":"158.18","height":"9.96","transform":["9.96","0.00","0.00","9.96","166.70","380.83"],"x":166.7,"y":380.83}
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{"page":51,"change":"none","str":"as an essential part of care.","dir":"ltr","width":"122.79","height":"9.96","transform":["9.96","0.00","0.00","9.96","166.70","367.63"],"x":166.7,"y":367.63}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","289.61","367.63"],"x":289.61,"y":367.63}
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{"page":51,"change":"none","str":"Number of interruptions","dir":"ltr","width":"104.26","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.49","387.43"],"x":379.49,"y":387.43}
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{"page":51,"change":"none","str":"Staff/patient/client s","dir":"ltr","width":"87.12","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.49","375.31"],"x":379.49,"y":375.31}
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{"page":51,"change":"none","str":"urvey ","dir":"ltr","width":"27.12","height":"9.96","transform":["9.96","0.00","0.00","9.96","466.75","375.31"],"x":466.75,"y":375.31}
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{"page":51,"change":"none","str":"-","dir":"ltr","width":"3.32","height":"9.96","transform":["9.96","0.00","0.00","9.96","493.87","375.31"],"x":493.87,"y":375.31}
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{"page":51,"change":"none","str":"supported by clear documentation.","dir":"ltr","width":"153.14","height":"9.96","transform":["9.96","0.00","0.00","9.96","166.70","74.16"],"x":166.7,"y":74.16}
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{"page":51,"change":"none","str":"Is documentation complete?","dir":"ltr","width":"124.99","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","173.42"],"x":379.85,"y":173.42}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","504.91","173.42"],"x":504.91,"y":173.42}
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{"page":51,"change":"none","str":"y/n","dir":"ltr","width":"13.21","height":"9.96","transform":["9.96","0.00","0.00","9.96","507.79","173.42"],"x":507.79,"y":173.42}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","521.11","173.42"],"x":521.11,"y":173.42}
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{"page":51,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","361.85","161.30"],"fontName":"Symbol","x":361.85,"y":161.3}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","366.41","161.30"],"x":366.41,"y":161.3}
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{"page":51,"change":"none","str":"Length of time for transfer of care","dir":"ltr","width":"147.71","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","161.30"],"x":379.85,"y":161.3}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","527.71","161.30"],"x":527.71,"y":161.3}
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{"page":51,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","361.85","149.06"],"fontName":"Symbol","x":361.85,"y":149.06}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","366.41","149.06"],"x":366.41,"y":149.06}
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{"page":51,"change":"none","str":"Staff/patient/client survey ","dir":"ltr","width":"114.28","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","149.06"],"x":379.85,"y":149.06}
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{"page":51,"change":"none","str":"–","dir":"ltr","width":"5.54","height":"9.96","transform":["9.96","0.00","0.00","9.96","494.35","149.06"],"fontName":"Arial","x":494.35,"y":149.06}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","499.99","149.06"],"x":499.99,"y":149.06}
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{"page":51,"change":"none","str":"is appropriate information included in transfer of care? Is ","dir":"ltr","width":"254.92","height":"9.96","transform":["9.96","0.00","0.00","9.96","502.75","149.06"],"x":502.75,"y":149.06}
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{"page":51,"change":"none","str":"anything missing or not required?","dir":"ltr","width":"147.71","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","137.66"],"x":379.85,"y":137.66}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","527.83","137.66"],"x":527.83,"y":137.66}
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{"page":51,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","361.85","125.42"],"fontName":"Symbol","x":361.85,"y":125.42}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","366.41","125.42"],"x":366.41,"y":125.42}
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{"page":51,"change":"none","str":"Audit of transfer of care ","dir":"ltr","width":"106.61","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","125.42"],"x":379.85,"y":125.42}
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{"page":51,"change":"none","str":"–","dir":"ltr","width":"5.54","height":"9.96","transform":["9.96","0.00","0.00","9.96","486.55","125.42"],"fontName":"Arial","x":486.55,"y":125.42}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","492.07","125.42"],"x":492.07,"y":125.42}
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{"page":51,"change":"none","str":"is standard communication process followed each ","dir":"ltr","width":"223.25","height":"9.96","transform":["9.96","0.00","0.00","9.96","494.83","125.42"],"x":494.83,"y":125.42}
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{"page":51,"change":"none","str":"t","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","718.42","125.42"],"x":718.42,"y":125.42}
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{"page":51,"change":"none","str":"ime?","dir":"ltr","width":"21.74","height":"9.96","transform":["9.96","0.00","0.00","9.96","721.18","125.42"],"x":721.18,"y":125.42}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","742.90","125.42"],"x":742.9,"y":125.42}
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{"page":51,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","361.85","113.18"],"fontName":"Symbol","x":361.85,"y":113.18}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","366.41","113.18"],"x":366.41,"y":113.18}
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{"page":51,"change":"none","str":"Number of pieces of information in minimum data set which are communicated","dir":"ltr","width":"347.05","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","113.18"],"x":379.85,"y":113.18}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","727.30","113.18"],"x":727.3,"y":113.18}
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{"page":51,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","361.85","101.06"],"fontName":"Symbol","x":361.85,"y":101.06}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","366.41","101.06"],"x":366.41,"y":101.06}
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{"page":51,"change":"none","str":"Number of pieces of documentation filed in patient notes (or wherever process says they ","dir":"ltr","width":"393.50","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","101.06"],"x":379.85,"y":101.06}
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{"page":51,"change":"none","str":"should be)","dir":"ltr","width":"46.51","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","89.66"],"x":379.85,"y":89.664}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","426.41","89.66"],"x":426.41,"y":89.664}
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{"page":51,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","361.85","77.40"],"fontName":"Symbol","x":361.85,"y":77.4}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","366.41","77.40"],"x":366.41,"y":77.4}
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{"page":51,"change":"none","str":"Number of outstanding actions not completed at end of shift.","dir":"ltr","width":"266.69","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","77.40"],"x":379.85,"y":77.4}
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{"page":51,"change":"none","str":" ","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","646.66","77.40"],"x":646.66,"y":77.4}
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{"page":52,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.78","30.84"],"x":209.78,"y":30.84}
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{"page":52,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","429.29","30.84"],"x":429.29,"y":30.84}
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{"page":52,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
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{"page":52,"change":"none","str":"53","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
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||
{"page":52,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
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||
{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
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{"page":52,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.50"],"x":53.88,"y":524.5}
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||
{"page":52,"change":"none","str":"Appendix ","dir":"ltr","width":"57.80","height":"12.00","transform":["12.00","0.00","0.00","12.00","57.36","524.50"],"x":57.36,"y":524.5}
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||
{"page":52,"change":"none","str":"I","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","115.22","524.50"],"x":115.22,"y":524.5}
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||
{"page":52,"change":"none","str":":","dir":"ltr","width":"4.00","height":"12.00","transform":["12.00","0.00","0.00","12.00","118.58","524.50"],"x":118.58,"y":524.5}
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||
{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","122.66","524.50"],"x":122.66,"y":524.5}
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||
{"page":52,"change":"none","str":"Example PDSA for testing a new handover template","dir":"ltr","width":"294.55","height":"12.00","transform":["12.00","0.00","0.00","12.00","126.02","524.50"],"x":126.02,"y":524.5}
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{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","420.77","524.50"],"x":420.77,"y":524.5}
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||
{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","53.88","494.74"],"x":53.88,"y":494.74}
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||
{"page":52,"change":"none","str":"Plan","dir":"ltr","width":"18.03","height":"8.58","transform":["8.58","0.00","0.00","8.58","59.47","481.11"],"x":59.468935107136,"y":481.11385157773}
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||
{"page":52,"change":"none","str":"We plan to.... ","dir":"ltr","width":"56.22","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","481.11"],"fontName":"Arial,Bold","x":174.329911705504,"y":481.11385157773}
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||
{"page":52,"change":"none","str":"in ","dir":"ltr","width":"10.05","height":"8.58","transform":["8.58","0.00","0.00","8.58","230.19","481.11"],"x":230.18742043006,"y":481.11385157773}
|
||
{"page":52,"change":"none","str":"order to (aim)","dir":"ltr","width":"55.01","height":"8.58","transform":["8.58","0.00","0.00","8.58","240.05","481.11"],"x":240.04516476621995,"y":481.11385157773}
|
||
{"page":52,"change":"none","str":"Aim","dir":"ltr","width":"14.64","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","470.89"],"x":174.329911705504,"y":470.89406268204993}
|
||
{"page":52,"change":"none","str":"Get staff input to ","dir":"ltr","width":"64.43","height":"8.58","transform":["8.58","0.00","0.00","8.58","193.50","470.89"],"x":193.497747914704,"y":470.89406268204993}
|
||
{"page":52,"change":"none","str":"improve the design of the ","dir":"ltr","width":"97.69","height":"8.58","transform":["8.58","0.00","0.00","8.58","257.94","470.89"],"x":257.93514522813996,"y":470.89406268204993}
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||
{"page":52,"change":"none","str":"new handover template","dir":"ltr","width":"88.36","height":"8.58","transform":["8.58","0.00","0.00","8.58","355.46","470.89"],"x":355.46292136876,"y":470.89406268204993}
|
||
{"page":52,"change":"none","str":".","dir":"ltr","width":"2.39","height":"8.58","transform":["8.58","0.00","0.00","8.58","443.85","470.89"],"x":443.84794388896,"y":470.89406268204993}
|
||
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||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","440.20"],"fontName":"Symbol","x":174.329911705504,"y":440.20427995663}
|
||
{"page":52,"change":"none","str":"Use the new ISOBAR handover template for 1 bay of patients at afternoon shift handover.","dir":"ltr","width":"337.09","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","440.20"],"x":195.140705304064,"y":440.20427995663}
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||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","429.98"],"fontName":"Symbol","x":174.329911705504,"y":429.98449106095}
|
||
{"page":52,"change":"none","str":"Feedback will be gathered during the test and via a flipchart in the nurses office.","dir":"ltr","width":"300.21","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","429.98"],"x":195.140705304064,"y":429.98449106095}
|
||
{"page":52,"change":"none","str":"Risk ","dir":"ltr","width":"18.99","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","409.54"],"x":174.329911705504,"y":409.54491326959}
|
||
{"page":52,"change":"none","str":"Management","dir":"ltr","width":"49.66","height":"8.58","transform":["8.58","0.00","0.00","8.58","193.13","409.54"],"x":193.13264627262402,"y":409.54491326959}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","399.33"],"fontName":"Symbol","x":174.329911705504,"y":399.32512437390994}
|
||
{"page":52,"change":"none","str":"All staff will have copies of both the old and new handover templates for the chosen bay. ","dir":"ltr","width":"334.02","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","399.33"],"x":195.140705304064,"y":399.32512437390994}
|
||
{"page":52,"change":"none","str":"Measurement ","dir":"ltr","width":"54.59","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","379.07"],"x":174.329911705504,"y":379.06804281282996}
|
||
{"page":52,"change":"none","str":"Plan","dir":"ltr","width":"17.03","height":"8.58","transform":["8.58","0.00","0.00","8.58","228.36","379.07"],"x":228.36191221965998,"y":379.06804281282996}
|
||
{"page":52,"change":"none","str":"Handover will be timed and number of patients used to calculate handover time per patient.","dir":"ltr","width":"342.25","height":"8.61","transform":["8.62","0.00","0.00","8.61","174.33","368.80"],"x":174.329911705504,"y":368.80262985957995}
|
||
{"page":52,"change":"none","str":"The following questions will be asked:","dir":"ltr","width":"142.34","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","358.58"],"x":174.329911705504,"y":358.58284096389997}
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||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","348.36"],"fontName":"Symbol","x":174.329911705504,"y":348.36305206822}
|
||
{"page":52,"change":"none","str":"Suggestions to improve the template? Content, layout, design?","dir":"ltr","width":"236.40","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","348.36"],"x":195.140705304064,"y":348.36305206822}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","338.14"],"fontName":"Symbol","x":174.329911705504,"y":338.14326317253995}
|
||
{"page":52,"change":"none","str":"Any other information needed during the shift","dir":"ltr","width":"169.40","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","338.14"],"x":195.140705304064,"y":338.14326317253995}
|
||
{"page":52,"change":"none","str":"? Or not needed?","dir":"ltr","width":"65.89","height":"8.58","transform":["8.58","0.00","0.00","8.58","364.59","338.14"],"x":364.59046242076,"y":338.14326317253995}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","327.92"],"fontName":"Symbol","x":174.329911705504,"y":327.92347427685996}
|
||
{"page":52,"change":"none","str":"What ","dir":"ltr","width":"22.65","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","327.92"],"x":195.140705304064,"y":327.92347427685996}
|
||
{"page":52,"change":"none","str":"support would you like to help you use the template","dir":"ltr","width":"193.12","height":"8.58","transform":["8.58","0.00","0.00","8.58","217.04","327.92"],"x":217.04376131518,"y":327.92347427685996}
|
||
{"page":52,"change":"none","str":"?","dir":"ltr","width":"4.77","height":"8.58","transform":["8.58","0.00","0.00","8.58","410.26","327.92"],"x":410.2585928176,"y":327.92347427685996}
|
||
{"page":52,"change":"none","str":"Do:","dir":"ltr","width":"14.35","height":"8.58","transform":["8.58","0.00","0.00","8.58","59.47","307.79"],"x":59.468935107136,"y":307.78805686929996}
|
||
{"page":52,"change":"none","str":"What we did was..... (brief description of actions)","dir":"ltr","width":"197.85","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","307.79"],"fontName":"Arial,Bold","x":174.329911705504,"y":307.78805686929996}
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||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","297.57"],"fontName":"Symbol","x":174.329911705504,"y":297.56826797362}
|
||
{"page":52,"change":"none","str":"Bay 3 was handed over by Staff Nurse KS to Staff Nurse YB.","dir":"ltr","width":"228.35","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","297.57"],"x":195.140705304064,"y":297.56826797362}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","287.35"],"fontName":"Symbol","x":174.329911705504,"y":287.34847907794}
|
||
{"page":52,"change":"none","str":"Time to handover Bay 3 ","dir":"ltr","width":"92.39","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","287.35"],"x":195.140705304064,"y":287.34847907794}
|
||
{"page":52,"change":"none","str":"–","dir":"ltr","width":"4.77","height":"8.58","transform":["8.58","0.00","0.00","8.58","287.55","287.35"],"fontName":"Arial","x":287.55401594188,"y":287.34847907794}
|
||
{"page":52,"change":"none","str":"5:45 minutes","dir":"ltr","width":"48.65","height":"8.58","transform":["8.58","0.00","0.00","8.58","294.49","287.35"],"x":294.49094714139994,"y":287.34847907794}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","277.13"],"fontName":"Symbol","x":174.329911705504,"y":277.12869018225996}
|
||
{"page":52,"change":"none","str":"Feedback:","dir":"ltr","width":"39.97","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","277.13"],"x":195.140705304064,"y":277.12869018225996}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","266.91"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":266.90890128658}
|
||
{"page":52,"change":"none","str":"Addition of mobility and dietary needs is good","dir":"ltr","width":"170.88","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","266.91"],"x":219.59947280974,"y":266.90890128658}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","256.69"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":256.6891123909}
|
||
{"page":52,"change":"none","str":"Expected Date of Discharge is not required","dir":"ltr","width":"161.89","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","256.69"],"x":219.59947280974,"y":256.6891123909}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.17","height":"8.61","transform":["8.62","0.00","0.00","8.61","202.26","246.42"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":246.42369943765}
|
||
{"page":52,"change":"none","str":"Include patient age as well as date of birth","dir":"ltr","width":"158.48","height":"8.61","transform":["8.62","0.00","0.00","8.61","219.60","246.42"],"x":219.59947280974,"y":246.42369943765}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","236.20"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":236.20391054197}
|
||
{"page":52,"change":"none","str":"Increase font size for recommended actions column","dir":"ltr","width":"193.99","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","236.20"],"x":219.59947280974,"y":236.20391054197}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","225.98"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":225.98412164628996}
|
||
{"page":52,"change":"none","str":"With suggested changes it will be better than current template","dir":"ltr","width":"231.79","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","225.98"],"x":219.59947280974,"y":225.98412164628996}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","215.77"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":215.765853552529}
|
||
{"page":52,"change":"none","str":"Guidelines for completing the template on the computer are ","dir":"ltr","width":"225.44","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","215.77"],"x":219.59947280974,"y":215.765853552529}
|
||
{"page":52,"change":"none","str":"required","dir":"ltr","width":"31.42","height":"8.58","transform":["8.58","0.00","0.00","8.58","444.94","215.77"],"x":444.9432488152,"y":215.765853552529}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","205.73"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":205.728560887129}
|
||
{"page":52,"change":"none","str":"More practice using SBAR and ","dir":"ltr","width":"118.48","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","205.73"],"x":219.59947280974,"y":205.728560887129}
|
||
{"page":52,"change":"none","str":"readback","dir":"ltr","width":"35.30","height":"8.58","transform":["8.58","0.00","0.00","8.58","338.12","205.73"],"x":338.12059336996,"y":205.728560887129}
|
||
{"page":52,"change":"none","str":"is required for it to feel comfortable","dir":"ltr","width":"130.68","height":"8.58","transform":["8.58","0.00","0.00","8.58","375.36","205.73"],"x":375.36096086212,"y":205.728560887129}
|
||
{"page":52,"change":"none","str":"Study ","dir":"ltr","width":"26.30","height":"8.58","transform":["8.58","0.00","0.00","8.58","59.47","185.43"],"x":59.468935107136,"y":185.434980079993}
|
||
{"page":52,"change":"none","str":"Looking at what happened, what we learned from this was..... ( lessons learned)","dir":"ltr","width":"321.85","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","185.43"],"fontName":"Arial,Bold","x":174.329911705504,"y":185.434980079993}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","175.22"],"fontName":"Symbol","x":174.329911705504,"y":175.215191184313}
|
||
{"page":52,"change":"none","str":"Handover per patient using the new template is quicker than the current process. This may be because it ","dir":"ltr","width":"397.46","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","175.22"],"x":195.140705304064,"y":175.215191184313}
|
||
{"page":52,"change":"none","str":"eliminates the need for questions until all information has been communicated about that patient.","dir":"ltr","width":"362.84","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","165.00"],"x":195.140705304064,"y":164.995402288633}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","154.78"],"fontName":"Symbol","x":174.329911705504,"y":154.775613392953}
|
||
{"page":52,"change":"none","str":"The template is popular, with some changes to be made.","dir":"ltr","width":"213.06","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","154.78"],"x":195.140705304064,"y":154.775613392953}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","144.56"],"fontName":"Symbol","x":174.329911705504,"y":144.555824497273}
|
||
{"page":52,"change":"none","str":"Although the team asked to remove expected date of discharge, Senior Sister wants to keep to encourage ","dir":"ltr","width":"400.60","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","144.56"],"x":195.140705304064,"y":144.555824497273}
|
||
{"page":52,"change":"none","str":"discharge planning.","dir":"ltr","width":"73.55","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","134.34"],"x":195.140705304064,"y":134.33603560159298}
|
||
{"page":52,"change":"none","str":"Act ","dir":"ltr","width":"16.07","height":"8.58","transform":["8.58","0.00","0.00","8.58","59.47","115.21"],"x":59.468935107136,"y":115.21043066824899}
|
||
{"page":52,"change":"none","str":"What we plan to do next is .... (state next ","dir":"ltr","width":"166.71","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","115.21"],"fontName":"Arial,Bold","x":174.329911705504,"y":115.21043066824899}
|
||
{"page":52,"change":"none","str":"plan","dir":"ltr","width":"17.65","height":"8.58","transform":["8.58","0.00","0.00","8.58","340.86","115.21"],"x":340.85885568556,"y":115.21043066824899}
|
||
{"page":52,"change":"none","str":")","dir":"ltr","width":"2.86","height":"8.58","transform":["8.58","0.00","0.00","8.58","358.57","115.21"],"x":358.56628532644,"y":115.21043066824899}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","104.99"],"fontName":"Symbol","x":174.329911705504,"y":104.99064177256899}
|
||
{"page":52,"change":"none","str":"Make agreed changes and test template again with night staff for 2 bays","dir":"ltr","width":"270.58","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","104.99"],"x":195.140705304064,"y":104.99064177256899}
|
||
{"page":52,"change":"none","str":".","dir":"ltr","width":"2.39","height":"8.58","transform":["8.58","0.00","0.00","8.58","465.94","104.99"],"x":465.93659323479994,"y":104.99064177256899}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","94.77"],"fontName":"Symbol","x":174.329911705504,"y":94.770852876889}
|
||
{"page":52,"change":"none","str":"Deliver more training and practice opportunities using SBAR with ","dir":"ltr","width":"245.83","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","94.77"],"x":195.140705304064,"y":94.770852876889}
|
||
{"page":52,"change":"none","str":"readback","dir":"ltr","width":"35.30","height":"8.58","transform":["8.58","0.00","0.00","8.58","441.29","94.77"],"x":441.29223239439995,"y":94.770852876889}
|
||
{"page":52,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","614.35","70.32"],"x":614.35,"y":70.32}
|
||
{"page":53,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.78","30.84"],"x":209.78,"y":30.84}
|
||
{"page":53,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","429.29","30.84"],"x":429.29,"y":30.84}
|
||
{"page":53,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":53,"change":"none","str":"54","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
|
||
{"page":53,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
|
||
{"page":53,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
|
||
{"page":53,"change":"none","str":"Appendix J","dir":"ltr","width":"64.57","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":53,"change":"none","str":": Example PDSA for testing new transfer of care process","dir":"ltr","width":"321.97","height":"12.00","transform":["12.00","0.00","0.00","12.00","118.58","524.38"],"x":118.58,"y":524.38}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","440.81","524.38"],"x":440.81,"y":524.38}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","444.05","524.38"],"x":444.05,"y":524.38}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","496.66"],"x":644.98,"y":496.66}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","468.82"],"x":644.98,"y":468.82}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","441.10"],"x":644.98,"y":441.1}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","413.23"],"x":644.98,"y":413.23}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.90","height":"14.04","transform":["14.04","0.00","0.00","14.04","644.98","383.59"],"x":644.98,"y":383.59}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","355.27"],"x":644.98,"y":355.27}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","333.31"],"x":644.98,"y":333.31}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","317.47"],"x":644.98,"y":317.47}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","295.73"],"x":644.98,"y":295.73}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","644.98","281.81"],"x":644.98,"y":281.81}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"6.67","height":"24.00","transform":["24.00","0.00","0.00","24.00","644.98","248.93"],"x":644.98,"y":248.93}
|
||
{"page":53,"change":"none","str":" ","dir":"ltr","width":"6.67","height":"24.00","transform":["24.00","0.00","0.00","24.00","788.98","248.93"],"x":788.98,"y":248.93}
|
||
{"page":54,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","209.78","30.84"],"x":209.78,"y":30.84}
|
||
{"page":54,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","429.29","30.84"],"x":429.29,"y":30.84}
|
||
{"page":54,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":54,"change":"none","str":"55","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","450.43","30.84"],"x":450.43,"y":30.84}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","459.67","30.84"],"x":459.67,"y":30.84}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","462.67","30.84"],"x":462.67,"y":30.84}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.87","30.84"],"x":502.87,"y":30.84}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","44.40"],"x":744.58,"y":44.4}
|
||
{"page":54,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","717.10","31.68"],"x":717.1,"y":31.68}
|
||
{"page":54,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":54,"change":"none","str":" ","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","744.58","31.68"],"x":744.58,"y":31.68}
|
||
{"page":54,"change":"none","str":"Appendix K","dir":"ltr","width":"66.56","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":54,"change":"none","str":": ","dir":"ltr","width":"7.50","height":"12.00","transform":["12.00","0.00","0.00","12.00","120.50","524.38"],"x":120.5,"y":524.38}
|
||
{"page":54,"change":"none","str":"Example","dir":"ltr","width":"49.24","height":"12.00","transform":["12.00","0.00","0.00","12.00","127.94","524.38"],"x":127.94,"y":524.38}
|
||
{"page":54,"change":"none","str":"s of","dir":"ltr","width":"21.37","height":"12.00","transform":["12.00","0.00","0.00","12.00","177.26","524.38"],"x":177.26,"y":524.38}
|
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{"page":59,"change":"none","str":"Ali Cole, Quality Improvement Project Lead. Nicola Davey, Topic Expert ","dir":"ltr","width":"321.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","432.34"],"fontName":"ABCDEE+Calibri","x":111.07,"y":432.34}
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{"page":59,"change":"none","str":"Staff at George Eliot Hospital NHS Trust (see acknowledgements on page 3) ","dir":"ltr","width":"340.80","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","415.54"],"fontName":"ABCDEE+Calibri","x":111.07,"y":415.54}
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{"page":59,"change":"none","str":"2012, First deisgn and testing phase","dir":"ltr","width":"162.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","357.53"],"fontName":"ABCDEE+Calibri,Bold","x":111.07,"y":357.53}
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{"page":59,"change":"none","str":"Sandra McNerney, Freelance Writer","dir":"ltr","width":"160.63","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","340.73"],"fontName":"ABCDEE+Calibri","x":111.07,"y":340.73}
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{"page":59,"change":"none","str":"Focus Groups x 2, NHS Institute Associates, Fellows and Critical Friends","dir":"ltr","width":"316.01","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","323.93"],"fontName":"ABCDEE+Calibri","x":111.07,"y":323.93}
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{"page":59,"change":"none","str":"2013","dir":"ltr","width":"22.56","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","257.50"],"fontName":"ABCDEE+Calibri,Bold","x":111.07,"y":257.5}
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{"page":59,"change":"none","str":"-","dir":"ltr","width":"3.38","height":"11.04","transform":["11.04","0.00","0.00","11.04","133.63","257.50"],"fontName":"ABCDEE+Calibri,Bold","x":133.63,"y":257.5}
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{"page":59,"change":"none","str":"2014 ","dir":"ltr","width":"24.91","height":"11.04","transform":["11.04","0.00","0.00","11.04","136.99","257.50"],"fontName":"ABCDEE+Calibri,Bold","x":136.99,"y":257.5}
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{"page":59,"change":"none","str":"-","dir":"ltr","width":"3.38","height":"11.04","transform":["11.04","0.00","0.00","11.04","161.47","257.50"],"fontName":"ABCDEE+Calibri,Bold","x":161.47,"y":257.5}
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{"page":59,"change":"none","str":"Second learning phase","dir":"ltr","width":"102.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","167.35","257.50"],"fontName":"ABCDEE+Calibri,Bold","x":167.35,"y":257.5}
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{"page":59,"change":"none","str":"Nicola Davey, Quality Improvement Practitioner, Quality Improvement Clinic Ltd ","dir":"ltr","width":"360.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","240.70"],"fontName":"ABCDEE+Calibri","x":111.07,"y":240.7}
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{"page":59,"change":"none","str":"Ali Cole, QI Practitioner and Topic Expert","dir":"ltr","width":"181.61","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","223.90"],"fontName":"ABCDEE+Calibri","x":111.07,"y":223.9}
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{"page":59,"change":"none","str":"2014","dir":"ltr","width":"22.56","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","157.46"],"fontName":"ABCDEE+Calibri,Bold","x":111.07,"y":157.46}
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{"page":59,"change":"none","str":"2015 ","dir":"ltr","width":"24.91","height":"11.04","transform":["11.04","0.00","0.00","11.04","136.99","157.46"],"fontName":"ABCDEE+Calibri,Bold","x":136.99,"y":157.46}
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||
{"page":59,"change":"none","str":"Second design and testing phase","dir":"ltr","width":"148.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","167.35","157.46"],"fontName":"ABCDEE+Calibri,Bold","x":167.35,"y":157.46}
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{"page":59,"change":"none","str":"Nicola Davey, Quality Improvement Practitioner, Quality Improvement Clinic Ltd","dir":"ltr","width":"357.92","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","140.66"],"fontName":"ABCDEE+Calibri","x":111.07,"y":140.66}
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{"page":59,"change":"none","str":"Rachel Hammel, Learning Expert, Quality Improvement Clinic Ltd","dir":"ltr","width":"288.87","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","123.86"],"fontName":"ABCDEE+Calibri","x":111.07,"y":123.86} |