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55ae236928
- fix tests - still run header detection based on heights even if TOC headlines have been identified
4387 lines
796 KiB
JSON
4387 lines
796 KiB
JSON
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{"page":3,"change":"none","str":"Clinical Handover Literature Review","dir":"ltr","width":"174.87","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.98","452.38"],"x":102.98,"y":452.38}
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{"page":3,"change":"none","str":"ase study","dir":"ltr","width":"47.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","329.33","350.47"],"x":329.33,"y":350.47}
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{"page":3,"change":"none","str":"Appendix A","dir":"ltr","width":"56.20","height":"11.04","transform":["11.04","0.00","0.00","11.04","382.61","350.47"],"x":382.61,"y":350.47}
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{"page":3,"change":"none","str":"This guide is not about the justification for improving handovers","dir":"ltr","width":"307.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","321.43"],"x":99.264,"y":321.43}
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{"page":3,"change":"none","str":"; that is covered in detail in other documents such as the ","dir":"ltr","width":"277.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","406.85","321.43"],"x":406.85,"y":321.43}
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{"page":3,"change":"none","str":"OSSIE ","dir":"ltr","width":"36.66","height":"11.04","transform":["11.04","0.00","0.00","11.04","684.58","321.43"],"x":684.58,"y":321.43}
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{"page":3,"change":"none","str":"Guide to Clinical Handover Improvement ","dir":"ltr","width":"201.13","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","306.77"],"x":99.264,"y":306.77}
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{"page":3,"change":"none","str":"Nor is this guide a ","dir":"ltr","width":"91.02","height":"11.04","transform":["11.04","0.00","0.00","11.04","641.86","306.77"],"x":641.86,"y":306.77}
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{"page":3,"change":"none","str":"detailed manual for improving ","dir":"ltr","width":"147.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","292.25"],"x":99.264,"y":292.25}
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{"page":3,"change":"none","str":"aspect of your handover process. ","dir":"ltr","width":"165.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","276.65","292.25"],"x":276.65,"y":292.25}
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{"page":3,"change":"none","str":"ommunication","dir":"ltr","width":"68.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","230.18","263.21"],"x":230.18,"y":263.21}
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|
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|
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{"page":3,"change":"none","str":"rs of care ","dir":"ltr","width":"48.87","height":"11.04","transform":["11.04","0.00","0.00","11.04","601.39","263.21"],"x":601.39,"y":263.21}
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{"page":3,"change":"none","str":"the six step process at the heart of it,","dir":"ltr","width":"179.74","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","248.57"],"x":99.264,"y":248.57}
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{"page":3,"change":"none","str":"practical improvement methodology ","dir":"ltr","width":"176.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","355.01","248.57"],"x":355.01,"y":248.57}
|
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{"page":3,"change":"none","str":"that we know has worked well in many ","dir":"ltr","width":"190.10","height":"11.04","transform":["11.04","0.00","0.00","11.04","531.67","248.57"],"x":531.67,"y":248.57}
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{"page":3,"change":"none","str":"It draws on some tried and tested tools that will help ","dir":"ltr","width":"255.44","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","205.01"],"x":99.264,"y":205.01}
|
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{"page":3,"change":"none","str":"you","dir":"ltr","width":"17.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","354.89","205.01"],"x":354.89,"y":205.01}
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{"page":5,"change":"none","str":"resource to watch with your team to encourage involvement and ","dir":"ltr","width":"314.85","height":"11.04","transform":["11.04","0.00","0.00","11.04","122.30","96.98"],"x":122.3,"y":96.984}
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{"page":16,"change":"none","str":"Who to include in your team?","dir":"ltr","width":"223.84","height":"15.96","transform":["15.96","0.00","0.00","15.96","99.26","523.66"],"x":99.264,"y":523.66}
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|
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{"page":16,"change":"none","str":"owledge and/or are they empowered to make decisions? This simple grid tool can ","dir":"ltr","width":"400.22","height":"11.04","transform":["11.04","0.00","0.00","11.04","330.65","486.46"],"x":330.65,"y":486.46}
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{"page":16,"change":"none","str":"help you identify what each team member will be able to bring to the project.","dir":"ltr","width":"370.47","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","471.94"],"x":99.264,"y":471.94}
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{"page":16,"change":"none","str":"Examples of the team selection grid for different ","dir":"ltr","width":"235.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","476.11","471.94"],"x":476.11,"y":471.94}
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{"page":16,"change":"none","str":"settings are at Appendix E","dir":"ltr","width":"128.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","457.42"],"x":99.264,"y":457.42}
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{"page":17,"change":"none","str":"p","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","263.18","316.51"],"x":263.18,"y":316.51}
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{"page":17,"change":"none","str":"age 38","dir":"ltr","width":"33.62","height":"11.04","transform":["11.04","0.00","0.00","11.04","269.30","316.51"],"x":269.3,"y":316.51}
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{"page":17,"change":"none","str":")","dir":"ltr","width":"3.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","302.93","316.51"],"x":302.93,"y":316.51}
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{"page":17,"change":"none","str":"for","dir":"ltr","width":"12.89","height":"11.04","transform":["11.04","0.00","0.00","11.04","309.53","316.51"],"x":309.53,"y":316.51}
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{"page":17,"change":"none","str":"more information about sustainability.","dir":"ltr","width":"181.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","325.49","316.51"],"x":325.49,"y":316.51}
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{"page":17,"change":"none","str":"Further reading","dir":"ltr","width":"81.38","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","275.45"],"x":99.264,"y":275.45}
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{"page":17,"change":"none","str":"The ","dir":"ltr","width":"22.02","height":"11.04","transform":["11.04","0.00","0.00","11.04","106.46","253.61"],"x":106.46,"y":253.61}
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{"page":17,"change":"none","str":"OSSIE Guide to Clinical Handover Improvement","dir":"ltr","width":"234.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","128.54","253.61"],"x":128.54,"y":253.61}
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{"page":17,"change":"none","str":"and the ","dir":"ltr","width":"39.66","height":"11.04","transform":["11.04","0.00","0.00","11.04","366.53","253.61"],"x":366.53,"y":253.61}
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{"page":17,"change":"none","str":"associated implementation toolkit are highly recommended for ","dir":"ltr","width":"305.10","height":"11.04","transform":["11.04","0.00","0.00","11.04","106.46","239.09"],"x":106.46,"y":239.09}
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{"page":17,"change":"none","str":"anyone involved in improving handover or transfer of car","dir":"ltr","width":"274.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","106.46","224.57"],"x":106.46,"y":224.57}
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{"page":17,"change":"none","str":"e in ","dir":"ltr","width":"20.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","381.17","224.57"],"x":381.17,"y":224.57}
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{"page":17,"change":"none","str":"any care setting.","dir":"ltr","width":"80.77","height":"11.04","transform":["11.04","0.00","0.00","11.04","106.46","210.05"],"x":106.46,"y":210.05}
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{"page":18,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","30.84"],"x":99.264,"y":30.84}
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{"page":18,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
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{"page":18,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
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{"page":18,"change":"none","str":"19","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
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{"page":18,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
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{"page":18,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
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{"page":18,"change":"none","str":"Measure and understand","dir":"ltr","width":"284.04","height":"24.00","transform":["24.00","0.00","0.00","24.00","158.42","478.18"],"x":158.42,"y":478.18}
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{"page":18,"change":"none","str":"Measurement for improvement ","dir":"ltr","width":"152.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","440.02"],"x":99.264,"y":440.02}
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{"page":18,"change":"none","str":"does not have to be onerous","dir":"ltr","width":"139.56","height":"11.04","transform":["11.04","0.00","0.00","11.04","252.14","440.02"],"x":252.14,"y":440.02}
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{"page":18,"change":"none","str":"; it is about using a few specific ","dir":"ltr","width":"154.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.61","440.02"],"x":391.61,"y":440.02}
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{"page":18,"change":"none","str":"measures, linked to your projec","dir":"ltr","width":"152.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","425.50"],"x":99.264,"y":425.5}
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{"page":18,"change":"none","str":"t aim to answer the question: ‘H","dir":"ltr","width":"154.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","252.26","425.50"],"fontName":"Arial","x":252.26,"y":425.5}
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{"page":18,"change":"none","str":"ow will I know that my","dir":"ltr","width":"106.36","height":"11.04","transform":["11.04","0.00","0.00","11.04","406.37","425.50"],"x":406.37,"y":425.5}
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{"page":18,"change":"none","str":"ch","dir":"ltr","width":"11.66","height":"11.04","transform":["11.04","0.00","0.00","11.04","515.83","425.50"],"x":515.83,"y":425.5}
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{"page":18,"change":"none","str":"anges ","dir":"ltr","width":"33.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","527.47","425.50"],"x":527.47,"y":425.5}
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{"page":18,"change":"none","str":"have made an improvement?’","dir":"ltr","width":"145.00","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","410.95"],"fontName":"Arial","x":99.264,"y":410.95}
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{"page":18,"change":"none","str":"You will want to use some process measures for your change ideas and also your improvement ","dir":"ltr","width":"467.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","386.35"],"x":99.264,"y":386.35}
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{"page":18,"change":"none","str":"focus, and you will want to at least one outcome measure for your improvement project aim. ","dir":"ltr","width":"449.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","371.83"],"x":99.264,"y":371.83}
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{"page":18,"change":"none","str":"For your overarching ","dir":"ltr","width":"104.56","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","347.35"],"x":99.264,"y":347.35}
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{"page":18,"change":"none","str":"improvement aim","dir":"ltr","width":"91.04","height":"11.04","transform":["11.04","0.00","0.00","11.04","203.90","347.35"],"x":203.9,"y":347.35}
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{"page":18,"change":"none","str":"you might want to choose a process measure and an ","dir":"ltr","width":"261.02","height":"11.04","transform":["11.04","0.00","0.00","11.04","298.13","347.35"],"x":298.13,"y":347.35}
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{"page":18,"change":"none","str":"outcome measure from the list below","dir":"ltr","width":"179.90","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","332.71"],"x":99.264,"y":332.71}
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{"page":18,"change":"none","str":":","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","279.05","332.71"],"x":279.05,"y":332.71}
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{"page":18,"change":"none","str":"","dir":"ltr","width":"5.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","311.45"],"fontName":"Symbol","x":135.26,"y":311.45}
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{"page":18,"change":"none","str":"No. of transfers right each time","dir":"ltr","width":"150.51","height":"11.04","transform":["11.04","0.00","0.00","11.04","153.26","311.45"],"x":153.26,"y":311.45}
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{"page":18,"change":"none","str":"–","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","303.89","311.45"],"fontName":"Arial","x":303.89,"y":311.45}
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{"page":18,"change":"none","str":"based on your definition of ‘right’ ","dir":"ltr","width":"161.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","313.01","311.45"],"fontName":"Arial","x":313.01,"y":311.45}
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{"page":18,"change":"none","str":"(","dir":"ltr","width":"3.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","474.43","311.45"],"x":474.43,"y":311.45}
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{"page":18,"change":"none","str":"Process measure","dir":"ltr","width":"85.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","478.15","311.45"],"x":478.15,"y":311.45}
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{"page":18,"change":"none","str":")","dir":"ltr","width":"3.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","563.83","311.45"],"x":563.83,"y":311.45}
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{"page":18,"change":"none","str":"","dir":"ltr","width":"5.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","296.21"],"fontName":"Symbol","x":135.26,"y":296.21}
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{"page":18,"change":"none","str":"No. of staff who know which patients are at risk of fall ","dir":"ltr","width":"261.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","153.26","296.21"],"x":153.26,"y":296.21}
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{"page":18,"change":"none","str":"(Outcome measure)","dir":"ltr","width":"97.85","height":"11.04","transform":["11.04","0.00","0.00","11.04","415.01","296.21"],"x":415.01,"y":296.21}
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{"page":18,"change":"none","str":"","dir":"ltr","width":"5.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","280.85"],"fontName":"Symbol","x":135.26,"y":280.85}
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{"page":18,"change":"none","str":"No of ","dir":"ltr","width":"29.44","height":"11.04","transform":["11.04","0.00","0.00","11.04","153.26","280.85"],"x":153.26,"y":280.85}
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{"page":18,"change":"none","str":"patients ","dir":"ltr","width":"41.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","182.78","280.85"],"x":182.78,"y":280.85}
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{"page":18,"change":"none","str":"who get ","dir":"ltr","width":"41.57","height":"11.04","transform":["11.04","0.00","0.00","11.04","224.30","280.85"],"x":224.3,"y":280.85}
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{"page":18,"change":"none","str":"diagnostic tests when ","dir":"ltr","width":"108.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","265.94","280.85"],"x":265.94,"y":280.85}
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{"page":18,"change":"none","str":"requested","dir":"ltr","width":"48.93","height":"11.04","transform":["11.04","0.00","0.00","11.04","374.09","280.85"],"x":374.09,"y":280.85}
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{"page":18,"change":"none","str":"(Outcome measure)","dir":"ltr","width":"97.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","426.05","280.85"],"x":426.05,"y":280.85}
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{"page":18,"change":"none","str":"","dir":"ltr","width":"5.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","265.61"],"fontName":"Symbol","x":135.26,"y":265.61}
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{"page":18,"change":"none","str":"No. of staff who ","dir":"ltr","width":"79.45","height":"11.04","transform":["11.04","0.00","0.00","11.04","153.26","265.61"],"x":153.26,"y":265.61}
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{"page":18,"change":"none","str":"know who is in charge of handover","dir":"ltr","width":"169.38","height":"11.04","transform":["11.04","0.00","0.00","11.04","232.70","265.61"],"x":232.7,"y":265.61}
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{"page":18,"change":"none","str":"and ","dir":"ltr","width":"21.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","405.29","265.61"],"x":405.29,"y":265.61}
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{"page":18,"change":"none","str":"get the information they require","dir":"ltr","width":"152.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","426.53","265.61"],"x":426.53,"y":265.61}
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{"page":18,"change":"none","str":"for their job ","dir":"ltr","width":"58.10","height":"11.04","transform":["11.04","0.00","0.00","11.04","153.26","250.97"],"x":153.26,"y":250.97}
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{"page":18,"change":"none","str":"(Outcome measure)","dir":"ltr","width":"97.74","height":"11.04","transform":["11.04","0.00","0.00","11.04","211.46","250.97"],"x":211.46,"y":250.97}
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{"page":18,"change":"none","str":"","dir":"ltr","width":"5.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","235.73"],"fontName":"Symbol","x":135.26,"y":235.73}
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{"page":18,"change":"none","str":"No. of times when number ","dir":"ltr","width":"131.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","153.26","235.73"],"x":153.26,"y":235.73}
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{"page":18,"change":"none","str":"of staff involved ","dir":"ltr","width":"79.21","height":"11.04","transform":["11.04","0.00","0.00","11.04","284.81","235.73"],"x":284.81,"y":235.73}
|
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{"page":18,"change":"none","str":"in handover and time","dir":"ltr","width":"102.83","height":"11.04","transform":["11.04","0.00","0.00","11.04","364.13","235.73"],"x":364.13,"y":235.73}
|
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{"page":18,"change":"none","str":"taken is within agreed limit ","dir":"ltr","width":"132.02","height":"11.04","transform":["11.04","0.00","0.00","11.04","469.99","235.73"],"x":469.99,"y":235.73}
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{"page":18,"change":"none","str":"(Outcome measure)","dir":"ltr","width":"97.73","height":"11.04","transform":["11.04","0.00","0.00","11.04","602.11","235.73"],"x":602.11,"y":235.73}
|
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{"page":18,"change":"none","str":"You will find some more on measures for the smaller pieces ","dir":"ltr","width":"294.02","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","215.21"],"x":99.264,"y":215.21}
|
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{"page":18,"change":"none","str":"–","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","393.53","215.21"],"fontName":"Arial","x":393.53,"y":215.21}
|
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{"page":18,"change":"none","str":"after we have described the 7 steps to measurement. ","dir":"ltr","width":"262.16","height":"11.04","transform":["11.04","0.00","0.00","11.04","402.77","215.21"],"x":402.77,"y":215.21}
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{"page":19,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","30.84"],"x":99.264,"y":30.84}
|
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{"page":19,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":19,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":19,"change":"none","str":"20","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":19,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
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{"page":19,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
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{"page":19,"change":"none","str":"Whatever you choose to measure, there are seven basic steps ","dir":"ltr","width":"308.23","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","528.22"],"x":99.264,"y":528.22}
|
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{"page":19,"change":"none","str":"to follow:","dir":"ltr","width":"43.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","407.57","528.22"],"x":407.57,"y":528.22}
|
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{"page":19,"change":"none","str":"The 7 steps to measu","dir":"ltr","width":"122.10","height":"12.00","transform":["12.00","0.00","0.00","12.00","99.26","506.62"],"x":99.264,"y":506.62}
|
||
{"page":19,"change":"none","str":"rement","dir":"ltr","width":"40.10","height":"12.00","transform":["12.00","0.00","0.00","12.00","221.30","506.62"],"x":221.3,"y":506.62}
|
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{"page":19,"change":"none","str":"1: Decide project ","dir":"ltr","width":"83.25","height":"9.96","transform":["9.96","0.00","0.00","9.96","105.38","483.22"],"x":105.38,"y":483.22}
|
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{"page":19,"change":"none","str":"aims","dir":"ltr","width":"22.70","height":"9.96","transform":["9.96","0.00","0.00","9.96","105.38","470.02"],"x":105.38,"y":470.02}
|
||
{"page":19,"change":"none","str":"You will have already done this. ","dir":"ltr","width":"143.18","height":"9.96","transform":["9.96","0.00","0.00","9.96","206.18","483.22"],"x":206.18,"y":483.22}
|
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{"page":19,"change":"none","str":"2: Choose your ","dir":"ltr","width":"75.42","height":"9.96","transform":["9.96","0.00","0.00","9.96","105.38","445.30"],"x":105.38,"y":445.3}
|
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{"page":19,"change":"none","str":"measures","dir":"ltr","width":"46.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","105.38","432.10"],"x":105.38,"y":432.1}
|
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{"page":19,"change":"none","str":"You may have a long list of possible measures, so you need to narrow ","dir":"ltr","width":"313.17","height":"9.96","transform":["9.96","0.00","0.00","9.96","206.18","445.30"],"x":206.18,"y":445.3}
|
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{"page":19,"change":"none","str":"these down to the most appropriate. ","dir":"ltr","width":"162.13","height":"9.96","transform":["9.96","0.00","0.00","9.96","206.18","433.78"],"x":206.18,"y":433.78}
|
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{"page":19,"change":"none","str":"3: Define your ","dir":"ltr","width":"69.33","height":"9.96","transform":["9.96","0.00","0.00","9.96","105.38","407.35"],"x":105.38,"y":407.35}
|
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{"page":19,"change":"none","str":"measures","dir":"ltr","width":"46.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","105.38","394.15"],"x":105.38,"y":394.15}
|
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{"page":19,"change":"none","str":"Be clear about exactly what you are measuring. ","dir":"ltr","width":"213.18","height":"9.96","transform":["9.96","0.00","0.00","9.96","206.18","407.35"],"x":206.18,"y":407.35}
|
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{"page":19,"change":"none","str":"4: Collect data","dir":"ltr","width":"68.25","height":"9.96","transform":["9.96","0.00","0.00","9.96","105.38","369.43"],"x":105.38,"y":369.43}
|
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{"page":19,"change":"none","str":"Think about ","dir":"ltr","width":"54.96","height":"9.96","transform":["9.96","0.00","0.00","9.96","206.18","369.55"],"x":206.18,"y":369.55}
|
||
{"page":19,"change":"none","str":"what","dir":"ltr","width":"22.87","height":"9.96","transform":["9.96","0.00","0.00","9.96","261.14","369.55"],"x":261.14,"y":369.55}
|
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{"page":19,"change":"none","str":", ","dir":"ltr","width":"5.52","height":"9.96","transform":["9.96","0.00","0.00","9.96","284.09","369.55"],"x":284.09,"y":369.55}
|
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{"page":19,"change":"none","str":"who","dir":"ltr","width":"19.99","height":"9.96","transform":["9.96","0.00","0.00","9.96","289.61","369.55"],"x":289.61,"y":369.55}
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{"page":19,"change":"none","str":", ","dir":"ltr","width":"5.52","height":"9.96","transform":["9.96","0.00","0.00","9.96","309.65","369.55"],"x":309.65,"y":369.55}
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{"page":19,"change":"none","str":"how","dir":"ltr","width":"20.02","height":"9.96","transform":["9.96","0.00","0.00","9.96","315.17","369.55"],"x":315.17,"y":369.55}
|
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{"page":19,"change":"none","str":"and ","dir":"ltr","width":"19.31","height":"9.96","transform":["9.96","0.00","0.00","9.96","338.09","369.55"],"x":338.09,"y":369.55}
|
||
{"page":19,"change":"none","str":"when","dir":"ltr","width":"25.64","height":"9.96","transform":["9.96","0.00","0.00","9.96","357.41","369.55"],"x":357.41,"y":369.55}
|
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{"page":19,"change":"none","str":"to measure and establish a ","dir":"ltr","width":"122.60","height":"9.96","transform":["9.96","0.00","0.00","9.96","385.85","369.55"],"x":385.85,"y":369.55}
|
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{"page":19,"change":"none","str":"baseline","dir":"ltr","width":"39.95","height":"9.96","transform":["9.96","0.00","0.00","9.96","206.18","358.03"],"x":206.18,"y":358.03}
|
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{"page":19,"change":"none","str":".","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","246.14","358.03"],"x":246.14,"y":358.03}
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{"page":20,"change":"none","str":"and start collecting your baseline data","dir":"ltr","width":"291.45","height":"15.96","transform":["15.96","0.00","0.00","15.96","280.61","523.66"],"x":280.61,"y":523.66}
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{"page":24,"change":"none","str":"tart?","dir":"ltr","width":"35.54","height":"15.96","transform":["15.96","0.00","0.00","15.96","180.98","453.46"],"x":180.98,"y":453.46}
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{"page":24,"change":"none","str":"Look at your current process map ","dir":"ltr","width":"166.90","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","430.78"],"x":99.264,"y":430.78}
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{"page":24,"change":"none","str":"you to focus efforts on the problems that offer the ","dir":"ltr","width":"242.67","height":"11.04","transform":["11.04","0.00","0.00","11.04","509.59","327.07"],"x":509.59,"y":327.07}
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{"page":26,"change":"none","str":"examples below and in Appendix K).","dir":"ltr","width":"161.52","height":"9.96","transform":["9.96","0.00","0.00","9.96","495.55","269.57"],"x":495.55,"y":269.57}
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{"page":27,"change":"none","str":"Design your change intervention","dir":"ltr","width":"248.67","height":"15.96","transform":["15.96","0.00","0.00","15.96","99.26","523.66"],"x":99.264,"y":523.66}
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{"page":27,"change":"none","str":"standard transfer of care","dir":"ltr","width":"141.24","height":"12.00","transform":["12.00","0.00","0.00","12.00","202.70","500.02"],"x":202.7,"y":500.02}
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{"page":27,"change":"none","str":"Below is an example of an information template sheet that ","dir":"ltr","width":"285.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","295.73","464.62"],"x":295.73,"y":464.62}
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{"page":27,"change":"none","str":"want to trial this one,","dir":"ltr","width":"100.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","250.94","450.10"],"x":250.94,"y":450.1}
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{"page":27,"change":"none","str":"template","dir":"ltr","width":"42.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","533.95","450.10"],"x":533.95,"y":450.1}
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{"page":27,"change":"none","str":"A similar approach may be used in general practice for referral letters.","dir":"ltr","width":"339.74","height":"11.04","transform":["11.04","0.00","0.00","11.04","353.69","435.46"],"x":353.69,"y":435.46}
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{"page":27,"change":"none","str":"Example information template","dir":"ltr","width":"171.37","height":"12.00","transform":["12.00","0.00","0.00","12.00","99.26","413.95"],"x":99.264,"y":413.95}
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{"page":27,"change":"none","str":"Appendix ","dir":"ltr","width":"53.21","height":"12.00","transform":["12.00","0.00","0.00","12.00","528.91","413.95"],"x":528.91,"y":413.95}
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{"page":28,"change":"none","str":"action focused","dir":"ltr","width":"77.67","height":"11.04","transform":["11.04","0.00","0.00","11.04","150.62","334.63"],"x":150.62,"y":334.63}
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{"page":32,"change":"none","str":"to design your template based on these ","dir":"ltr","width":"195.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","180.02","528.22"],"x":180.02,"y":528.22}
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{"page":32,"change":"none","str":"Decide how you will indicate which patients ","dir":"ltr","width":"213.35","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","506.86"],"x":135.26,"y":506.86}
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{"page":32,"change":"none","str":"are priorities","dir":"ltr","width":"60.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","348.77","506.86"],"x":348.77,"y":506.86}
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{"page":32,"change":"none","str":"and add this to your template. ","dir":"ltr","width":"150.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","412.37","506.86"],"x":412.37,"y":506.86}
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{"page":32,"change":"none","str":"Prompt the person receiving the transfer of care to clarify and ","dir":"ltr","width":"301.37","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","491.74"],"x":135.26,"y":491.74}
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{"page":32,"change":"none","str":"confirm they are taking over ","dir":"ltr","width":"138.57","height":"11.04","transform":["11.04","0.00","0.00","11.04","588.55","491.74"],"x":588.55,"y":491.74}
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{"page":32,"change":"none","str":"responsibility for care from this point.","dir":"ltr","width":"179.10","height":"11.04","transform":["11.04","0.00","0.00","11.04","135.26","476.98"],"x":135.26,"y":476.98}
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{"page":32,"change":"none","str":"Don’t worry about getting too technical with document","dir":"ltr","width":"261.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","456.46"],"fontName":"Arial","x":99.264,"y":456.46}
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{"page":32,"change":"none","str":"for","dir":"ltr","width":"12.89","height":"11.04","transform":["11.04","0.00","0.00","11.04","458.83","456.46"],"x":458.83,"y":456.46}
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{"page":32,"change":"none","str":"initial testi","dir":"ltr","width":"48.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","499.39","456.46"],"x":499.39,"y":456.46}
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{"page":32,"change":"none","str":"ng of the template. Try finding ","dir":"ltr","width":"148.43","height":"11.04","transform":["11.04","0.00","0.00","11.04","547.63","456.46"],"x":547.63,"y":456.46}
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{"page":32,"change":"none","str":"someone in your team or organisation with some spreadshe","dir":"ltr","width":"291.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","441.94"],"x":99.264,"y":441.94}
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{"page":32,"change":"none","str":"et or word processing skills to mock one up for you.","dir":"ltr","width":"249.90","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.13","441.94"],"x":391.13,"y":441.94}
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{"page":32,"change":"none","str":"Or simply draw ","dir":"ltr","width":"76.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","647.38","441.94"],"x":647.38,"y":441.94}
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{"page":32,"change":"none","str":"one by hand for your initial testing.","dir":"ltr","width":"167.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","427.42"],"x":99.264,"y":427.42}
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{"page":32,"change":"none","str":"Document y","dir":"ltr","width":"91.63","height":"15.96","transform":["15.96","0.00","0.00","15.96","99.26","402.31"],"x":99.264,"y":402.31}
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{"page":32,"change":"none","str":"our ","dir":"ltr","width":"30.23","height":"15.96","transform":["15.96","0.00","0.00","15.96","190.70","402.31"],"x":190.7,"y":402.31}
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{"page":32,"change":"none","str":"s","dir":"ltr","width":"8.87","height":"15.96","transform":["15.96","0.00","0.00","15.96","221.06","402.31"],"x":221.06,"y":402.31}
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{"page":32,"change":"none","str":"tandard ","dir":"ltr","width":"63.01","height":"15.96","transform":["15.96","0.00","0.00","15.96","229.94","402.31"],"x":229.94,"y":402.31}
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{"page":32,"change":"none","str":"p","dir":"ltr","width":"9.75","height":"15.96","transform":["15.96","0.00","0.00","15.96","293.09","402.31"],"x":293.09,"y":402.31}
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{"page":32,"change":"none","str":"rocess","dir":"ltr","width":"51.57","height":"15.96","transform":["15.96","0.00","0.00","15.96","302.81","402.31"],"x":302.81,"y":402.31}
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{"page":32,"change":"none","str":"As well as standardising","dir":"ltr","width":"117.95","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","379.63"],"x":99.264,"y":379.63}
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{"page":32,"change":"none","str":"the information","dir":"ltr","width":"72.80","height":"11.04","transform":["11.04","0.00","0.00","11.04","220.34","379.63"],"x":220.34,"y":379.63}
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{"page":32,"change":"none","str":"you are going to communicate, you need to also standardise the process for ","dir":"ltr","width":"372.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","296.33","379.63"],"x":296.33,"y":379.63}
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{"page":32,"change":"none","str":"communication. You will develop this process ","dir":"ltr","width":"227.51","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","365.11"],"x":99.264,"y":365.11}
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{"page":32,"change":"none","str":"and ","dir":"ltr","width":"21.33","height":"11.04","transform":["11.04","0.00","0.00","11.04","326.93","365.11"],"x":326.93,"y":365.11}
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{"page":32,"change":"none","str":"test your change interventions for","dir":"ltr","width":"162.59","height":"11.04","transform":["11.04","0.00","0.00","11.04","348.29","365.11"],"x":348.29,"y":365.11}
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{"page":32,"change":"none","str":"the other areas of good practice","dir":"ltr","width":"155.20","height":"11.04","transform":["11.04","0.00","0.00","11.04","514.03","365.11"],"x":514.03,"y":365.11}
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{"page":32,"change":"none","str":". You will ","dir":"ltr","width":"49.96","height":"11.04","transform":["11.04","0.00","0.00","11.04","669.34","365.11"],"x":669.34,"y":365.11}
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{"page":32,"change":"none","str":"also","dir":"ltr","width":"20.18","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","350.59"],"x":99.264,"y":350.59}
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{"page":32,"change":"none","str":"need to ","dir":"ltr","width":"39.78","height":"11.04","transform":["11.04","0.00","0.00","11.04","122.54","350.59"],"x":122.54,"y":350.59}
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{"page":32,"change":"none","str":"test the best way to document your sta","dir":"ltr","width":"188.33","height":"11.04","transform":["11.04","0.00","0.00","11.04","162.26","350.59"],"x":162.26,"y":350.59}
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{"page":32,"change":"none","str":"ndard process and communicate it","dir":"ltr","width":"168.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","350.69","350.59"],"x":350.69,"y":350.59}
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{"page":32,"change":"none","str":"to everyone involved. An example of ","dir":"ltr","width":"183.35","height":"11.04","transform":["11.04","0.00","0.00","11.04","521.95","350.59"],"x":521.95,"y":350.59}
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{"page":32,"change":"none","str":"a ","dir":"ltr","width":"8.93","height":"11.04","transform":["11.04","0.00","0.00","11.04","705.46","350.59"],"x":705.46,"y":350.59}
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{"page":32,"change":"none","str":"documented ","dir":"ltr","width":"63.67","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","336.07"],"x":99.264,"y":336.07}
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{"page":32,"change":"none","str":"p","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","162.98","336.07"],"x":162.98,"y":336.07}
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{"page":32,"change":"none","str":"rocess is attached ","dir":"ltr","width":"91.58","height":"11.04","transform":["11.04","0.00","0.00","11.04","169.10","336.07"],"x":169.1,"y":336.07}
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{"page":32,"change":"none","str":"at Appendix K.","dir":"ltr","width":"71.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","260.78","336.07"],"x":260.78,"y":336.07}
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{"page":32,"change":"none","str":"Choose ","dir":"ltr","width":"62.99","height":"15.96","transform":["15.96","0.00","0.00","15.96","99.26","310.85"],"x":99.264,"y":310.85}
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{"page":32,"change":"none","str":"and review ","dir":"ltr","width":"87.32","height":"15.96","transform":["15.96","0.00","0.00","15.96","162.26","310.85"],"x":162.26,"y":310.85}
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{"page":32,"change":"none","str":"your measures ","dir":"ltr","width":"117.88","height":"15.96","transform":["15.96","0.00","0.00","15.96","249.74","310.85"],"x":249.74,"y":310.85}
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{"page":32,"change":"none","str":"Once you have developed your change interventions, y","dir":"ltr","width":"268.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","288.29"],"x":99.264,"y":288.29}
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{"page":32,"change":"none","str":"ou ","dir":"ltr","width":"15.29","height":"11.04","transform":["11.04","0.00","0.00","11.04","367.73","288.29"],"x":367.73,"y":288.29}
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{"page":32,"change":"none","str":"will ","dir":"ltr","width":"18.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","383.09","288.29"],"x":383.09,"y":288.29}
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{"page":32,"change":"none","str":"need to decide","dir":"ltr","width":"72.27","height":"11.04","transform":["11.04","0.00","0.00","11.04","401.21","288.29"],"x":401.21,"y":288.29}
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{"page":32,"change":"none","str":"which measures will be most helpful","dir":"ltr","width":"175.55","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","273.77"],"x":99.264,"y":273.77}
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{"page":32,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","274.85","273.77"],"x":274.85,"y":273.77}
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{"page":32,"change":"none","str":"Choose just a couple of measures that you ","dir":"ltr","width":"211.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","284.09","273.77"],"x":284.09,"y":273.77}
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{"page":32,"change":"none","str":"think give the best feedback about the impact of your change intervention. ","dir":"ltr","width":"362.56","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","259.25"],"x":99.264,"y":259.25}
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{"page":32,"change":"none","str":"Whatever ","dir":"ltr","width":"50.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","244.61"],"x":99.264,"y":244.61}
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{"page":32,"change":"none","str":"you choose","dir":"ltr","width":"56.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","149.54","244.61"],"x":149.54,"y":244.61}
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{"page":32,"change":"none","str":",","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","205.70","244.61"],"x":205.7,"y":244.61}
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{"page":32,"change":"none","str":"make sure the data can be","dir":"ltr","width":"130.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","211.82","244.61"],"x":211.82,"y":244.61}
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{"page":32,"change":"none","str":"collect","dir":"ltr","width":"31.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","345.17","244.61"],"x":345.17,"y":244.61}
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{"page":32,"change":"none","str":"ed","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","376.37","244.61"],"x":376.37,"y":244.61}
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{"page":32,"change":"none","str":"quickly and easily","dir":"ltr","width":"86.12","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.61","244.61"],"x":391.61,"y":244.61}
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{"page":32,"change":"none","str":", e","dir":"ltr","width":"12.43","height":"11.04","transform":["11.04","0.00","0.00","11.04","477.67","244.61"],"x":477.67,"y":244.61}
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{"page":32,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","490.03","244.61"],"x":490.03,"y":244.61}
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{"page":32,"change":"none","str":"g","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","493.15","244.61"],"x":493.15,"y":244.61}
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{"page":32,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","499.27","244.61"],"x":499.27,"y":244.61}
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{"page":32,"change":"none","str":"if you","dir":"ltr","width":"26.30","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","230.09"],"x":99.264,"y":230.09}
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{"page":32,"change":"none","str":"choose to measure whether or not something happens in a particular ","dir":"ltr","width":"337.98","height":"11.04","transform":["11.04","0.00","0.00","11.04","128.66","230.09"],"x":128.66,"y":230.09}
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{"page":32,"change":"none","str":"way","dir":"ltr","width":"19.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","466.87","230.09"],"x":466.87,"y":230.09}
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{"page":32,"change":"none","str":"the answer can be ","dir":"ltr","width":"93.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","99.26","215.57"],"x":99.264,"y":215.57}
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{"page":32,"change":"none","str":"simply ","dir":"ltr","width":"34.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","192.26","215.57"],"x":192.26,"y":215.57}
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{"page":32,"change":"none","str":"‘yes","dir":"ltr","width":"19.56","height":"11.04","transform":["11.04","0.00","0.00","11.04","226.46","215.57"],"fontName":"Arial","x":226.46,"y":215.57}
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{"page":32,"change":"none","str":"’","dir":"ltr","width":"2.45","height":"11.04","transform":["11.04","0.00","0.00","11.04","246.02","215.57"],"fontName":"Arial","x":246.02,"y":215.57}
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{"page":32,"change":"none","str":"or ","dir":"ltr","width":"12.88","height":"11.04","transform":["11.04","0.00","0.00","11.04","251.54","215.57"],"x":251.54,"y":215.57}
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{"page":32,"change":"none","str":"‘","dir":"ltr","width":"2.45","height":"11.04","transform":["11.04","0.00","0.00","11.04","264.50","215.57"],"fontName":"Arial","x":264.5,"y":215.57}
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{"page":32,"change":"none","str":"no’.","dir":"ltr","width":"17.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","266.90","215.57"],"fontName":"Arial","x":266.9,"y":215.57}
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{"page":32,"change":"none","str":"Appendix ","dir":"ltr","width":"48.80","height":"11.04","transform":["11.04","0.00","0.00","11.04","465.31","165.86"],"x":465.31,"y":165.86}
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{"page":32,"change":"none","str":"H","dir":"ltr","width":"7.97","height":"11.04","transform":["11.04","0.00","0.00","11.04","514.15","165.86"],"x":514.15,"y":165.86}
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{"page":32,"change":"none","str":"uses","dir":"ltr","width":"23.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","525.19","165.86"],"x":525.19,"y":165.86}
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{"page":32,"change":"none","str":"the ‘good practice checklist’ and","dir":"ltr","width":"155.82","height":"11.04","transform":["11.04","0.00","0.00","11.04","551.59","165.86"],"fontName":"Arial","x":551.59,"y":165.86}
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{"page":32,"change":"none","str":"shows","dir":"ltr","width":"31.09","height":"11.04","transform":["11.04","0.00","0.00","11.04","710.62","165.86"],"x":710.62,"y":165.86}
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{"page":32,"change":"none","str":"some suggested measures ","dir":"ltr","width":"135.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","465.31","151.34"],"x":465.31,"y":151.34}
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{"page":32,"change":"none","str":"that you might want to ","dir":"ltr","width":"110.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","600.55","151.34"],"x":600.55,"y":151.34}
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{"page":32,"change":"none","str":"consider for ","dir":"ltr","width":"60.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","465.31","136.82"],"x":465.31,"y":136.82}
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{"page":32,"change":"none","str":"each improvement interventi","dir":"ltr","width":"138.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","525.91","136.82"],"x":525.91,"y":136.82}
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{"page":32,"change":"none","str":"on.","dir":"ltr","width":"15.29","height":"11.04","transform":["11.04","0.00","0.00","11.04","664.18","136.82"],"x":664.18,"y":136.82}
|
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{"page":32,"change":"none","str":"You will ","dir":"ltr","width":"40.74","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.54","136.82"],"x":682.54,"y":136.82}
|
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{"page":32,"change":"none","str":"notice","dir":"ltr","width":"29.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","465.31","122.30"],"x":465.31,"y":122.3}
|
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{"page":32,"change":"none","str":"that these often overlap.","dir":"ltr","width":"117.87","height":"11.04","transform":["11.04","0.00","0.00","11.04","497.83","122.30"],"x":497.83,"y":122.3}
|
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{"page":32,"change":"none","str":"Developing your measures for improvement is an ","dir":"ltr","width":"242.73","height":"11.04","transform":["11.04","0.00","0.00","11.04","114.98","146.90"],"x":114.98,"y":146.9}
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{"page":32,"change":"none","str":"iterative pr","dir":"ltr","width":"51.39","height":"11.04","transform":["11.04","0.00","0.00","11.04","114.98","132.38"],"x":114.98,"y":132.38}
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{"page":32,"change":"none","str":"ocess. In s","dir":"ltr","width":"52.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","166.46","132.38"],"x":166.46,"y":132.38}
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{"page":33,"change":"none","str":"(see Appendix I & J for worked ","dir":"ltr","width":"152.76","height":"11.04","transform":["11.04","0.00","0.00","11.04","430.25","426.22"],"x":430.25,"y":426.22}
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{"page":34,"change":"none","str":"You may find that the same information might not be ","dir":"ltr","width":"258.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","435.89","437.14"],"x":435.89,"y":437.14}
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{"page":34,"change":"none","str":"relevant for all types of transfers. ","dir":"ltr","width":"165.69","height":"11.04","transform":["11.04","0.00","0.00","11.04","435.89","424.51"],"x":435.89,"y":424.51}
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{"page":34,"change":"none","str":"times to find the transfer of care documentation ","dir":"ltr","width":"252.90","height":"11.04","transform":["11.04","0.00","0.00","11.04","435.89","393.31"],"x":435.89,"y":393.31}
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{"page":34,"change":"none","str":"and processes that work best for your team.","dir":"ltr","width":"230.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","435.89","380.59"],"x":435.89,"y":380.59}
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{"page":34,"change":"none","str":"adding value for ","dir":"ltr","width":"81.29","height":"11.04","transform":["11.04","0.00","0.00","11.04","331.25","255.53"],"x":331.25,"y":255.53}
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{"page":34,"change":"none","str":"your patients/residents/clients?","dir":"ltr","width":"151.04","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.90","242.81"],"x":140.9,"y":242.81}
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{"page":34,"change":"none","str":"Has everyone been involved?","dir":"ltr","width":"144.82","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.90","229.49"],"x":140.9,"y":229.49}
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{"page":34,"change":"none","str":"whose responsibility will it be?","dir":"ltr","width":"146.82","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.90","203.33"],"x":140.9,"y":203.33}
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{"page":34,"change":"none","str":"do this?","dir":"ltr","width":"38.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.90","177.26"],"x":140.9,"y":177.26}
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{"page":34,"change":"none","str":"What training is needed to roll this out further?","dir":"ltr","width":"225.03","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.90","163.94"],"x":140.9,"y":163.94}
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{"page":34,"change":"none","str":"Does the layout help staff find information easily?","dir":"ltr","width":"239.51","height":"11.04","transform":["11.04","0.00","0.00","11.04","140.90","150.50"],"x":140.9,"y":150.5}
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{"page":34,"change":"none","str":"in the new transfer of care design. Keep going until ","dir":"ltr","width":"250.49","height":"11.04","transform":["11.04","0.00","0.00","11.04","435.89","298.13"],"x":435.89,"y":298.13}
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|
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||
{"page":41,"change":"none","str":".......","dir":"ltr","width":"21.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","752.02","364.87"],"x":752.02,"y":364.87}
|
||
{"page":41,"change":"none","str":"47","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","364.87"],"x":775.3,"y":364.87}
|
||
{"page":41,"change":"none","str":"Appendix D: SMAR","dir":"ltr","width":"94.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","340.87"],"x":53.88,"y":340.87}
|
||
{"page":41,"change":"none","str":"T aims","dir":"ltr","width":"33.11","height":"11.04","transform":["11.04","0.00","0.00","11.04","148.58","340.87"],"x":148.58,"y":340.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","184.10","340.87"],"x":184.1,"y":340.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","283.97","340.87"],"x":283.97,"y":340.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","383.81","340.87"],"x":383.81,"y":340.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","483.67","340.87"],"x":483.67,"y":340.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","583.51","340.87"],"x":583.51,"y":340.87}
|
||
{"page":41,"change":"none","str":".............................","dir":"ltr","width":"90.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","683.38","340.87"],"x":683.38,"y":340.87}
|
||
{"page":41,"change":"none","str":"48","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","340.87"],"x":775.3,"y":340.87}
|
||
{"page":41,"change":"none","str":"Appendix E: Team Selection Grid Examples","dir":"ltr","width":"214.03","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","316.87"],"x":53.88,"y":316.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","268.34","316.87"],"x":268.34,"y":316.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","368.21","316.87"],"x":368.21,"y":316.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","468.07","316.87"],"x":468.07,"y":316.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","567.91","316.87"],"x":567.91,"y":316.87}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","667.78","316.87"],"x":667.78,"y":316.87}
|
||
{"page":41,"change":"none","str":"..","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","767.62","316.87"],"x":767.62,"y":316.87}
|
||
{"page":41,"change":"none","str":"49","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","316.87"],"x":775.3,"y":316.87}
|
||
{"page":41,"change":"none","str":"Appendix F: Example project template","dir":"ltr","width":"185.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","292.85"],"x":53.88,"y":292.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","240.26","292.85"],"x":240.26,"y":292.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","340.13","292.85"],"x":340.13,"y":292.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","439.97","292.85"],"x":439.97,"y":292.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","539.83","292.85"],"x":539.83,"y":292.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","639.70","292.85"],"x":639.7,"y":292.85}
|
||
{"page":41,"change":"none","str":"...........","dir":"ltr","width":"34.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","739.54","292.85"],"x":739.54,"y":292.85}
|
||
{"page":41,"change":"none","str":"50","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","292.85"],"x":775.3,"y":292.85}
|
||
{"page":41,"change":"none","str":"Appendix G: Dot voting","dir":"ltr","width":"113.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","268.85"],"x":53.88,"y":268.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","168.50","268.85"],"x":168.5,"y":268.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","268.34","268.85"],"x":268.34,"y":268.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","368.21","268.85"],"x":368.21,"y":268.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","468.07","268.85"],"x":468.07,"y":268.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","567.91","268.85"],"x":567.91,"y":268.85}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","667.78","268.85"],"x":667.78,"y":268.85}
|
||
{"page":41,"change":"none","str":"..","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","767.62","268.85"],"x":767.62,"y":268.85}
|
||
{"page":41,"change":"none","str":"51","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","268.85"],"x":775.3,"y":268.85}
|
||
{"page":41,"change":"none","str":"Append","dir":"ltr","width":"37.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","244.97"],"x":53.88,"y":244.97}
|
||
{"page":41,"change":"none","str":"ix H: Good practice checklist ","dir":"ltr","width":"141.83","height":"11.04","transform":["11.04","0.00","0.00","11.04","91.82","244.97"],"x":91.824,"y":244.97}
|
||
{"page":41,"change":"none","str":"–","dir":"ltr","width":"6.14","height":"11.04","transform":["11.04","0.00","0.00","11.04","233.78","244.97"],"fontName":"Arial","x":233.78,"y":244.97}
|
||
{"page":41,"change":"none","str":"suggested measures","dir":"ltr","width":"102.09","height":"11.04","transform":["11.04","0.00","0.00","11.04","243.02","244.97"],"x":243.02,"y":244.97}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","346.37","244.97"],"x":346.37,"y":244.97}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","446.21","244.97"],"x":446.21,"y":244.97}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","546.07","244.97"],"x":546.07,"y":244.97}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","645.94","244.97"],"x":645.94,"y":244.97}
|
||
{"page":41,"change":"none","str":".........","dir":"ltr","width":"28.08","height":"11.04","transform":["11.04","0.00","0.00","11.04","745.78","244.97"],"x":745.78,"y":244.97}
|
||
{"page":41,"change":"none","str":"52","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","244.97"],"x":775.3,"y":244.97}
|
||
{"page":41,"change":"none","str":"Appendix I: Example PDSA for testing a new handover template","dir":"ltr","width":"311.88","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","220.97"],"x":53.88,"y":220.97}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","368.21","220.97"],"x":368.21,"y":220.97}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","468.07","220.97"],"x":468.07,"y":220.97}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","567.91","220.97"],"x":567.91,"y":220.97}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","667.78","220.97"],"x":667.78,"y":220.97}
|
||
{"page":41,"change":"none","str":"..","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","767.62","220.97"],"x":767.62,"y":220.97}
|
||
{"page":41,"change":"none","str":"53","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","220.97"],"x":775.3,"y":220.97}
|
||
{"page":41,"change":"none","str":"Appendix J: Example PDSA for testing new transfer of care process","dir":"ltr","width":"329.60","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","196.94"],"x":53.88,"y":196.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","383.81","196.94"],"x":383.81,"y":196.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","483.67","196.94"],"x":483.67,"y":196.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","583.51","196.94"],"x":583.51,"y":196.94}
|
||
{"page":41,"change":"none","str":".............................","dir":"ltr","width":"90.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","683.38","196.94"],"x":683.38,"y":196.94}
|
||
{"page":41,"change":"none","str":"54","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","196.94"],"x":775.3,"y":196.94}
|
||
{"page":41,"change":"none","str":"Appendix K: Examples of standardised communication templates","dir":"ltr","width":"316.83","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","172.94"],"x":53.88,"y":172.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","371.33","172.94"],"x":371.33,"y":172.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","471.19","172.94"],"x":471.19,"y":172.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","571.03","172.94"],"x":571.03,"y":172.94}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","670.90","172.94"],"x":670.9,"y":172.94}
|
||
{"page":41,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","770.74","172.94"],"x":770.74,"y":172.94}
|
||
{"page":41,"change":"none","str":"55","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","172.94"],"x":775.3,"y":172.94}
|
||
{"page":41,"change":"none","str":"Appendix L: Example of how a poster can be used to spread the word about new processes","dir":"ltr","width":"446.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","149.06"],"x":53.88,"y":149.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","502.39","149.06"],"x":502.39,"y":149.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","602.23","149.06"],"x":602.23,"y":149.06}
|
||
{"page":41,"change":"none","str":".......................","dir":"ltr","width":"71.76","height":"11.04","transform":["11.04","0.00","0.00","11.04","702.10","149.06"],"x":702.1,"y":149.06}
|
||
{"page":41,"change":"none","str":"58","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","149.06"],"x":775.3,"y":149.06}
|
||
{"page":41,"change":"none","str":"Appendix","dir":"ltr","width":"45.85","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","125.06"],"x":53.88,"y":125.06}
|
||
{"page":41,"change":"none","str":"M: Summary of the six step improvement process for transfer of care","dir":"ltr","width":"334.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.86","125.06"],"x":102.86,"y":125.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","439.97","125.06"],"x":439.97,"y":125.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","539.83","125.06"],"x":539.83,"y":125.06}
|
||
{"page":41,"change":"none","str":"................................","dir":"ltr","width":"99.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","639.70","125.06"],"x":639.7,"y":125.06}
|
||
{"page":41,"change":"none","str":"...........","dir":"ltr","width":"34.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","739.54","125.06"],"x":739.54,"y":125.06}
|
||
{"page":41,"change":"none","str":"59","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","775.30","125.06"],"x":775.3,"y":125.06}
|
||
{"page":42,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":42,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":42,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":42,"change":"none","str":"43","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":42,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":42,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":42,"change":"none","str":"Appendix A: ","dir":"ltr","width":"73.84","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":42,"change":"none","str":"Ollie’s ","dir":"ltr","width":"39.53","height":"12.00","transform":["12.00","0.00","0.00","12.00","127.82","524.38"],"fontName":"Arial,Bold","x":127.82,"y":524.38}
|
||
{"page":42,"change":"none","str":"story","dir":"ltr","width":"29.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","167.30","524.38"],"x":167.3,"y":524.38}
|
||
{"page":42,"change":"none","str":"This case study tells the story of a real NHS patient. The patient ","dir":"ltr","width":"335.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","481.78"],"x":53.88,"y":481.78}
|
||
{"page":42,"change":"none","str":"did not die ","dir":"ltr","width":"58.61","height":"11.04","transform":["11.04","0.00","0.00","11.04","389.69","481.78"],"x":389.69,"y":481.78}
|
||
{"page":42,"change":"none","str":"as a result of ","dir":"ltr","width":"70.84","height":"11.04","transform":["11.04","0.00","0.00","11.04","448.37","481.78"],"x":448.37,"y":481.78}
|
||
{"page":42,"change":"none","str":"a series of errors ","dir":"ltr","width":"92.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","467.26"],"x":53.88,"y":467.26}
|
||
{"page":42,"change":"none","str":"and was ","dir":"ltr","width":"46.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","146.30","467.26"],"x":146.3,"y":467.26}
|
||
{"page":42,"change":"none","str":"thankfully ","dir":"ltr","width":"54.88","height":"11.04","transform":["11.04","0.00","0.00","11.04","192.74","467.26"],"x":192.74,"y":467.26}
|
||
{"page":42,"change":"none","str":"not ‘clinically harmed’. But ","dir":"ltr","width":"143.13","height":"11.04","transform":["11.04","0.00","0.00","11.04","247.70","467.26"],"fontName":"Arial,Bold","x":247.7,"y":467.26}
|
||
{"page":42,"change":"none","str":"he ","dir":"ltr","width":"15.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.01","467.26"],"x":391.01,"y":467.26}
|
||
{"page":42,"change":"none","str":"could have been, as ","dir":"ltr","width":"107.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","406.73","467.26"],"x":406.73,"y":467.26}
|
||
{"page":42,"change":"none","str":"his care was compromised more than once through poor handover practices","dir":"ltr","width":"401.64","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","452.62"],"x":53.88,"y":452.62}
|
||
{"page":42,"change":"none","str":". ","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","455.59","452.62"],"x":455.59,"y":452.62}
|
||
{"page":42,"change":"none","str":"Overview of situation:","dir":"ltr","width":"114.96","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","428.14"],"x":53.88,"y":428.14}
|
||
{"page":42,"change":"none","str":"Over a one year period Ollie, as ","dir":"ltr","width":"158.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","403.39"],"x":53.88,"y":403.39}
|
||
{"page":42,"change":"none","str":"he was known to his friends, ","dir":"ltr","width":"141.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","212.42","403.39"],"x":212.42,"y":403.39}
|
||
{"page":42,"change":"none","str":"was admitted to hospital at least 3 ","dir":"ltr","width":"168.60","height":"11.04","transform":["11.04","0.00","0.00","11.04","353.57","403.39"],"x":353.57,"y":403.39}
|
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{"page":42,"change":"none","str":"times. As","dir":"ltr","width":"45.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","388.87"],"x":53.88,"y":388.87}
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{"page":42,"change":"none","str":"well as the condition he was admitted for, Ollie had epilepsy which was well controlled ","dir":"ltr","width":"420.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.26","388.87"],"x":102.26,"y":388.87}
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{"page":42,"change":"none","str":"with medicine. ","dir":"ltr","width":"72.76","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","374.35"],"x":53.88,"y":374.35}
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{"page":42,"change":"none","str":"After the first ","dir":"ltr","width":"65.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","126.74","374.35"],"x":126.74,"y":374.35}
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{"page":42,"change":"none","str":"admission","dir":"ltr","width":"49.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","192.26","374.35"],"x":192.26,"y":374.35}
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{"page":42,"change":"none","str":", h","dir":"ltr","width":"12.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","241.70","374.35"],"x":241.7,"y":374.35}
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{"page":42,"change":"none","str":"e and his wife","dir":"ltr","width":"67.31","height":"11.04","transform":["11.04","0.00","0.00","11.04","253.94","374.35"],"x":253.94,"y":374.35}
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{"page":42,"change":"none","str":", Georgette, ","dir":"ltr","width":"61.11","height":"11.04","transform":["11.04","0.00","0.00","11.04","321.29","374.35"],"x":321.29,"y":374.35}
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{"page":42,"change":"none","str":"go","dir":"ltr","width":"12.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","382.37","374.35"],"x":382.37,"y":374.35}
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{"page":42,"change":"none","str":"t","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","394.61","374.35"],"x":394.61,"y":374.35}
|
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{"page":42,"change":"none","str":"to know the routine","dir":"ltr","width":"92.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","400.73","374.35"],"x":400.73,"y":374.35}
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{"page":42,"change":"none","str":". ","dir":"ltr","width":"6.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","493.75","374.35"],"x":493.75,"y":374.35}
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{"page":42,"change":"none","str":"Georgette would ","dir":"ltr","width":"83.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","359.83"],"x":53.88,"y":359.83}
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||
{"page":42,"change":"none","str":"hand ","dir":"ltr","width":"27.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","137.66","359.83"],"x":137.66,"y":359.83}
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{"page":42,"change":"none","str":"a copy of ","dir":"ltr","width":"47.67","height":"11.04","transform":["11.04","0.00","0.00","11.04","165.26","359.83"],"x":165.26,"y":359.83}
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{"page":42,"change":"none","str":"Ollie’s ","dir":"ltr","width":"32.93","height":"11.04","transform":["11.04","0.00","0.00","11.04","212.90","359.83"],"fontName":"Arial","x":212.9,"y":359.83}
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{"page":42,"change":"none","str":"current prescription record to th","dir":"ltr","width":"152.93","height":"11.04","transform":["11.04","0.00","0.00","11.04","245.90","359.83"],"x":245.9,"y":359.83}
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{"page":42,"change":"none","str":"e Ambulance Crew","dir":"ltr","width":"93.03","height":"11.04","transform":["11.04","0.00","0.00","11.04","398.81","359.83"],"x":398.81,"y":359.83}
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{"page":42,"change":"none","str":", t","dir":"ltr","width":"9.19","height":"11.04","transform":["11.04","0.00","0.00","11.04","491.71","359.83"],"x":491.71,"y":359.83}
|
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{"page":42,"change":"none","str":"hey ","dir":"ltr","width":"20.71","height":"11.04","transform":["11.04","0.00","0.00","11.04","500.95","359.83"],"x":500.95,"y":359.83}
|
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{"page":42,"change":"none","str":"would take notes and hand it back to her. ","dir":"ltr","width":"203.64","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","345.19"],"x":53.88,"y":345.19}
|
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{"page":42,"change":"none","str":"By the time she met up with ","dir":"ltr","width":"138.02","height":"11.04","transform":["11.04","0.00","0.00","11.04","257.66","345.19"],"x":257.66,"y":345.19}
|
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{"page":42,"change":"none","str":"Ollie in A&E","dir":"ltr","width":"58.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","395.81","345.19"],"x":395.81,"y":345.19}
|
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{"page":42,"change":"none","str":", his ","dir":"ltr","width":"23.22","height":"11.04","transform":["11.04","0.00","0.00","11.04","454.51","345.19"],"x":454.51,"y":345.19}
|
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{"page":42,"change":"none","str":"prescription record would have disappeared, and so she went armed with a","dir":"ltr","width":"365.55","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","330.67"],"x":53.88,"y":330.67}
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{"page":42,"change":"none","str":"nother","dir":"ltr","width":"31.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","419.57","330.67"],"x":419.57,"y":330.67}
|
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{"page":42,"change":"none","str":"copy to hand ","dir":"ltr","width":"66.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","453.91","330.67"],"x":453.91,"y":330.67}
|
||
{"page":42,"change":"none","str":"in. Within 24 hours he would have passed through the Medical Admissions Unit and be on a ","dir":"ltr","width":"449.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","316.15"],"x":53.88,"y":316.15}
|
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{"page":42,"change":"none","str":"ward, and his prescription record would once again ","dir":"ltr","width":"251.27","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","301.61"],"x":53.88,"y":301.61}
|
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{"page":42,"change":"none","str":"be incomplete. So Georgette would provide ","dir":"ltr","width":"213.81","height":"11.04","transform":["11.04","0.00","0.00","11.04","305.33","301.61"],"x":305.33,"y":301.61}
|
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{"page":42,"change":"none","str":"a ","dir":"ltr","width":"9.17","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","287.09"],"x":53.88,"y":287.09}
|
||
{"page":42,"change":"none","str":"further ","dir":"ltr","width":"34.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","63.00","287.09"],"x":63,"y":287.09}
|
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{"page":42,"change":"none","str":"copy","dir":"ltr","width":"23.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","98.06","287.09"],"x":98.064,"y":287.09}
|
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{"page":42,"change":"none","str":"of his current prescription","dir":"ltr","width":"123.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","124.34","287.09"],"x":124.34,"y":287.09}
|
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{"page":42,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","247.70","287.09"],"x":247.7,"y":287.09}
|
||
{"page":42,"change":"none","str":"On one occasion","dir":"ltr","width":"82.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","237.89"],"x":53.88,"y":237.89}
|
||
{"page":42,"change":"none","str":", the prescription was wri","dir":"ltr","width":"120.97","height":"11.04","transform":["11.04","0.00","0.00","11.04","136.46","237.89"],"x":136.46,"y":237.89}
|
||
{"page":42,"change":"none","str":"tten, but Georgette and Ollie knew that the dose of his epilepsy medication was wrong. They pointed this out ","dir":"ltr","width":"529.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","257.42","237.89"],"x":257.42,"y":237.89}
|
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{"page":42,"change":"none","str":"twice on the first day, and again on ","dir":"ltr","width":"173.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","223.37"],"x":53.88,"y":223.37}
|
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{"page":42,"change":"none","str":"the second day","dir":"ltr","width":"74.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","227.06","223.37"],"x":227.06,"y":223.37}
|
||
{"page":42,"change":"none","str":". It was eventually corrected. ","dir":"ltr","width":"142.57","height":"11.04","transform":["11.04","0.00","0.00","11.04","301.61","223.37"],"x":301.61,"y":223.37}
|
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{"page":42,"change":"none","str":"Georgette is clear that t","dir":"ltr","width":"114.36","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","198.89"],"x":53.88,"y":198.89}
|
||
{"page":42,"change":"none","str":"hese poor practices were not the result","dir":"ltr","width":"189.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","168.38","198.89"],"x":168.38,"y":198.89}
|
||
{"page":42,"change":"none","str":"of bad clinicians, but on gaps ","dir":"ltr","width":"144.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","361.01","198.89"],"x":361.01,"y":198.89}
|
||
{"page":42,"change":"none","str":"in information transfer and lack of clarity and/feasibility for task completion","dir":"ltr","width":"359.43","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","184.22"],"x":53.88,"y":184.22}
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{"page":42,"change":"none","str":"amongst team ","dir":"ltr","width":"72.76","height":"11.04","transform":["11.04","0.00","0.00","11.04","416.57","184.22"],"x":416.57,"y":184.22}
|
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{"page":42,"change":"none","str":"members. ","dir":"ltr","width":"52.01","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","169.70"],"x":53.88,"y":169.7}
|
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{"page":42,"change":"none","str":"Georgette continues to share this story and hopes that one day there will be no ","dir":"ltr","width":"386.92","height":"11.04","transform":["11.04","0.00","0.00","11.04","105.86","169.70"],"x":105.86,"y":169.7}
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{"page":42,"change":"none","str":"gaps. ","dir":"ltr","width":"30.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","155.18"],"x":53.88,"y":155.18}
|
||
{"page":42,"change":"none","str":"Snapshot:","dir":"ltr","width":"67.42","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","472.18"],"x":539.71,"y":472.18}
|
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{"page":42,"change":"none","str":"In the last year of his life Ollie was ","dir":"ltr","width":"226.24","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","443.74"],"x":539.71,"y":443.74}
|
||
{"page":42,"change":"none","str":"admitted to hospital several times. ","dir":"ltr","width":"228.32","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","425.14"],"x":539.71,"y":425.14}
|
||
{"page":42,"change":"none","str":"Even though his wife, Georgette, ","dir":"ltr","width":"216.89","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","406.63"],"x":539.71,"y":406.63}
|
||
{"page":42,"change":"none","str":"developed an ‘A&E survival pack’ to ","dir":"ltr","width":"239.10","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","388.15"],"fontName":"Arial,Bold","x":539.71,"y":388.15}
|
||
{"page":42,"change":"none","str":"keep him safe, her planned ","dir":"ltr","width":"179.87","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","369.55"],"x":539.71,"y":369.55}
|
||
{"page":42,"change":"none","str":"‘information handovers’ failed to ","dir":"ltr","width":"216.09","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","351.07"],"fontName":"Arial,Bold","x":539.71,"y":351.07}
|
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{"page":42,"change":"none","str":"result in an accurate prescription ","dir":"ltr","width":"219.80","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","332.59"],"x":539.71,"y":332.59}
|
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{"page":42,"change":"none","str":"for his regular ","dir":"ltr","width":"95.84","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","314.11"],"x":539.71,"y":314.11}
|
||
{"page":42,"change":"none","str":"epilepsy medicine. ","dir":"ltr","width":"125.57","height":"14.04","transform":["14.04","0.00","0.00","14.04","635.50","314.11"],"x":635.5,"y":314.11}
|
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{"page":42,"change":"none","str":"When his prescription was wrong, ","dir":"ltr","width":"226.23","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","256.97"],"x":539.71,"y":256.97}
|
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{"page":42,"change":"none","str":"no one seemed to take ","dir":"ltr","width":"151.73","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","238.49"],"x":539.71,"y":238.49}
|
||
{"page":42,"change":"none","str":"responsibility to get it put right. ","dir":"ltr","width":"208.62","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","220.01"],"x":539.71,"y":220.01}
|
||
{"page":42,"change":"none","str":"Even ","dir":"ltr","width":"36.77","height":"14.04","transform":["14.04","0.00","0.00","14.04","539.71","201.53"],"x":539.71,"y":201.53}
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{"page":42,"change":"none","str":"Although Ol","dir":"ltr","width":"62.70","height":"12.00","transform":["12.00","0.00","0.00","12.00","538.99","198.14"],"x":538.99,"y":198.14}
|
||
{"page":42,"change":"none","str":"lie understood that going one day ","dir":"ltr","width":"180.65","height":"12.00","transform":["12.00","0.00","0.00","12.00","601.75","198.14"],"x":601.75,"y":198.14}
|
||
{"page":42,"change":"none","str":"without his epilepsy medicine was unlikely to ","dir":"ltr","width":"240.00","height":"12.00","transform":["12.00","0.00","0.00","12.00","542.35","182.30"],"x":542.35,"y":182.3}
|
||
{"page":42,"change":"none","str":"trigger a seizure, he still got anxious ","dir":"ltr","width":"194.70","height":"12.00","transform":["12.00","0.00","0.00","12.00","537.67","166.34"],"x":537.67,"y":166.34}
|
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{"page":42,"change":"none","str":"–","dir":"ltr","width":"6.67","height":"12.00","transform":["12.00","0.00","0.00","12.00","732.58","166.34"],"fontName":"Arial","x":732.58,"y":166.34}
|
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{"page":42,"change":"none","str":"and he ","dir":"ltr","width":"39.90","height":"12.00","transform":["12.00","0.00","0.00","12.00","742.66","166.34"],"x":742.66,"y":166.34}
|
||
{"page":42,"change":"none","str":"knew that ","dir":"ltr","width":"54.73","height":"12.00","transform":["12.00","0.00","0.00","12.00","534.43","150.50"],"x":534.43,"y":150.5}
|
||
{"page":42,"change":"none","str":"t","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","589.27","150.50"],"x":589.27,"y":150.5}
|
||
{"page":42,"change":"none","str":"his ","dir":"ltr","width":"18.71","height":"12.00","transform":["12.00","0.00","0.00","12.00","592.51","150.50"],"x":592.51,"y":150.5}
|
||
{"page":42,"change":"none","str":"anxiety ","dir":"ltr","width":"41.11","height":"12.00","transform":["12.00","0.00","0.00","12.00","611.23","150.50"],"x":611.23,"y":150.5}
|
||
{"page":42,"change":"none","str":"COULD make a seizure ","dir":"ltr","width":"129.97","height":"12.00","transform":["12.00","0.00","0.00","12.00","652.54","150.50"],"x":652.54,"y":150.5}
|
||
{"page":42,"change":"none","str":"more likely","dir":"ltr","width":"57.47","height":"12.00","transform":["12.00","0.00","0.00","12.00","569.71","134.78"],"x":569.71,"y":134.78}
|
||
{"page":42,"change":"none","str":". T","dir":"ltr","width":"14.08","height":"12.00","transform":["12.00","0.00","0.00","12.00","627.07","134.78"],"x":627.07,"y":134.78}
|
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{"page":42,"change":"none","str":"his ","dir":"ltr","width":"18.71","height":"12.00","transform":["12.00","0.00","0.00","12.00","641.14","134.78"],"x":641.14,"y":134.78}
|
||
{"page":42,"change":"none","str":"worried ","dir":"ltr","width":"42.55","height":"12.00","transform":["12.00","0.00","0.00","12.00","659.86","134.78"],"x":659.86,"y":134.78}
|
||
{"page":42,"change":"none","str":"Georgette too! ","dir":"ltr","width":"80.04","height":"12.00","transform":["12.00","0.00","0.00","12.00","702.46","134.78"],"x":702.46,"y":134.78}
|
||
{"page":43,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":43,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":43,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":43,"change":"none","str":"44","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":43,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":43,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":43,"change":"none","str":"The patient perspective","dir":"ltr","width":"122.85","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","525.46"],"x":53.88,"y":525.46}
|
||
{"page":43,"change":"none","str":"Both Oll","dir":"ltr","width":"39.16","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","496.18"],"x":53.88,"y":496.18}
|
||
{"page":43,"change":"none","str":"ie and Georgette were reassured by staff that they had been heard and that the error would be corrected. But when it remained","dir":"ltr","width":"617.38","height":"11.04","transform":["11.04","0.00","0.00","11.04","93.02","496.18"],"x":93.024,"y":496.18}
|
||
{"page":43,"change":"none","str":"unchanged for ","dir":"ltr","width":"73.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","713.86","496.18"],"x":713.86,"y":496.18}
|
||
{"page":43,"change":"none","str":"a second day Georgette felt she had to stay, all day as it turned out, until it was put right. Whilst they both kne","dir":"ltr","width":"534.94","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","481.66"],"x":53.88,"y":481.66}
|
||
{"page":43,"change":"none","str":"w and understood that a small delay ","dir":"ltr","width":"179.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","589.15","481.66"],"x":589.15,"y":481.66}
|
||
{"page":43,"change":"none","str":"would not ","dir":"ltr","width":"50.21","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","467.14"],"x":53.88,"y":467.14}
|
||
{"page":43,"change":"none","str":"trigger a seizure, their confidence was dented, and they remained anxious throughout the hospital stay. ","dir":"ltr","width":"504.46","height":"11.04","transform":["11.04","0.00","0.00","11.04","104.06","467.14"],"x":104.06,"y":467.14}
|
||
{"page":43,"change":"none","str":"Staff perspective","dir":"ltr","width":"88.65","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","438.10"],"x":53.88,"y":438.1}
|
||
{"page":43,"change":"none","str":"For many staff this story will not be unusual","dir":"ltr","width":"211.03","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","408.91"],"x":53.88,"y":408.91}
|
||
{"page":43,"change":"none","str":". It may even be common place. But ","dir":"ltr","width":"178.44","height":"11.04","transform":["11.04","0.00","0.00","11.04","264.98","408.91"],"x":264.98,"y":408.91}
|
||
{"page":43,"change":"none","str":"it is unlikely ","dir":"ltr","width":"59.20","height":"11.04","transform":["11.04","0.00","0.00","11.04","443.57","408.91"],"x":443.57,"y":408.91}
|
||
{"page":43,"change":"none","str":"that ","dir":"ltr","width":"21.43","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","394.39"],"x":53.88,"y":394.39}
|
||
{"page":43,"change":"none","str":"many instances ","dir":"ltr","width":"79.51","height":"11.04","transform":["11.04","0.00","0.00","11.04","75.36","394.39"],"x":75.36,"y":394.39}
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{"page":44,"change":"none","str":"examples of questions to prompt discussion and generate ideas ","dir":"ltr","width":"369.86","height":"12.00","transform":["12.00","0.00","0.00","12.00","276.77","524.38"],"x":276.77,"y":524.38}
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{"page":44,"change":"none","str":"What does it mean?","dir":"ltr","width":"113.38","height":"12.00","transform":["12.00","0.00","0.00","12.00","243.14","479.98"],"x":243.14,"y":479.98}
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{"page":45,"change":"none","str":"? ","dir":"ltr","width":"8.27","height":"9.96","transform":["9.96","0.00","0.00","9.96","539.35","279.41"],"x":539.35,"y":279.41}
|
||
{"page":45,"change":"none","str":"(T","dir":"ltr","width":"9.49","height":"9.96","transform":["9.96","0.00","0.00","9.96","547.63","279.41"],"x":547.63,"y":279.41}
|
||
{"page":45,"change":"none","str":"he minimum data set","dir":"ltr","width":"92.61","height":"9.96","transform":["9.96","0.00","0.00","9.96","557.23","279.41"],"x":557.23,"y":279.41}
|
||
{"page":45,"change":"none","str":".)","dir":"ltr","width":"6.07","height":"9.96","transform":["9.96","0.00","0.00","9.96","649.90","279.41"],"x":649.9,"y":279.41}
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||
{"page":45,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","402.89","265.61"],"fontName":"Symbol","x":402.89,"y":265.61}
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||
{"page":45,"change":"none","str":"How much of this information overlaps with other disciplines?","dir":"ltr","width":"269.82","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","265.61"],"x":420.89,"y":265.61}
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||
{"page":45,"change":"none","str":"How could ","dir":"ltr","width":"49.42","height":"9.96","transform":["9.96","0.00","0.00","9.96","696.58","265.61"],"x":696.58,"y":265.61}
|
||
{"page":45,"change":"none","str":"multidisciplinary transfer of care be most effective?","dir":"ltr","width":"224.38","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","252.29"],"x":420.89,"y":252.29}
|
||
{"page":45,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","402.89","238.49"],"fontName":"Symbol","x":402.89,"y":238.49}
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||
{"page":45,"change":"none","str":"How and ","dir":"ltr","width":"42.10","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","238.49"],"x":420.89,"y":238.49}
|
||
{"page":45,"change":"none","str":"when in the process will the person receiving the transfer of care ","dir":"ltr","width":"287.75","height":"9.96","transform":["9.96","0.00","0.00","9.96","463.15","238.49"],"x":463.15,"y":238.49}
|
||
{"page":45,"change":"none","str":"ask questions, confirm understanding and accept responsibility for the ","dir":"ltr","width":"311.41","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","225.17"],"x":420.89,"y":225.17}
|
||
{"page":45,"change":"none","str":"patient/client?","dir":"ltr","width":"61.56","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","211.97"],"x":420.89,"y":211.97}
|
||
{"page":45,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","402.89","198.14"],"fontName":"Symbol","x":402.89,"y":198.14}
|
||
{"page":45,"change":"none","str":"Do you want to use","dir":"ltr","width":"85.39","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","198.14"],"x":420.89,"y":198.14}
|
||
{"page":45,"change":"none","str":"structure","dir":"ltr","width":"38.84","height":"9.96","transform":["9.96","0.00","0.00","9.96","509.23","198.14"],"x":509.23,"y":198.14}
|
||
{"page":45,"change":"none","str":"d communication tool","dir":"ltr","width":"94.42","height":"9.96","transform":["9.96","0.00","0.00","9.96","548.11","198.14"],"x":548.11,"y":198.14}
|
||
{"page":45,"change":"none","str":"s","dir":"ltr","width":"4.98","height":"9.96","transform":["9.96","0.00","0.00","9.96","642.58","198.14"],"x":642.58,"y":198.14}
|
||
{"page":45,"change":"none","str":"(","dir":"ltr","width":"3.32","height":"9.96","transform":["9.96","0.00","0.00","9.96","650.38","198.14"],"x":650.38,"y":198.14}
|
||
{"page":45,"change":"none","str":"eg ","dir":"ltr","width":"13.91","height":"9.96","transform":["9.96","0.00","0.00","9.96","653.74","198.14"],"x":653.74,"y":198.14}
|
||
{"page":45,"change":"none","str":"SBAR, ISOBAR, ","dir":"ltr","width":"76.06","height":"9.96","transform":["9.96","0.00","0.00","9.96","667.66","198.14"],"x":667.66,"y":198.14}
|
||
{"page":45,"change":"none","str":"RSVP","dir":"ltr","width":"27.16","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","184.82"],"x":420.89,"y":184.82}
|
||
{"page":45,"change":"none","str":"etc.","dir":"ltr","width":"16.19","height":"9.96","transform":["9.96","0.00","0.00","9.96","450.79","184.82"],"x":450.79,"y":184.82}
|
||
{"page":45,"change":"none","str":")","dir":"ltr","width":"3.32","height":"9.96","transform":["9.96","0.00","0.00","9.96","466.99","184.82"],"x":466.99,"y":184.82}
|
||
{"page":45,"change":"none","str":"or develop your own?","dir":"ltr","width":"95.48","height":"9.96","transform":["9.96","0.00","0.00","9.96","473.11","184.82"],"x":473.11,"y":184.82}
|
||
{"page":45,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","402.89","170.90"],"fontName":"Symbol","x":402.89,"y":170.9}
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||
{"page":45,"change":"none","str":"What happens to documentation following the transfer of care? How could it ","dir":"ltr","width":"340.40","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","170.90"],"x":420.89,"y":170.9}
|
||
{"page":45,"change":"none","str":"be designed to go directly into patient notes?","dir":"ltr","width":"198.19","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","157.70"],"x":420.89,"y":157.7}
|
||
{"page":45,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","402.89","143.78"],"fontName":"Symbol","x":402.89,"y":143.78}
|
||
{"page":45,"change":"none","str":"How is the agreed transfer of care process documented? How d","dir":"ltr","width":"285.40","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","143.78"],"x":420.89,"y":143.78}
|
||
{"page":45,"change":"none","str":"o new staff ","dir":"ltr","width":"51.20","height":"9.96","transform":["9.96","0.00","0.00","9.96","706.66","143.78"],"x":706.66,"y":143.78}
|
||
{"page":45,"change":"none","str":"and patients/clients find out about the process?","dir":"ltr","width":"208.73","height":"9.96","transform":["9.96","0.00","0.00","9.96","420.89","130.58"],"x":420.89,"y":130.58}
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||
{"page":46,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":46,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":46,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":46,"change":"none","str":"47","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":46,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":46,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":46,"change":"none","str":"Appendix C","dir":"ltr","width":"66.56","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":46,"change":"none","str":": The Model for Improvement","dir":"ltr","width":"164.72","height":"12.00","transform":["12.00","0.00","0.00","12.00","120.50","524.38"],"x":120.5,"y":524.38}
|
||
{"page":46,"change":"none","str":"T","dir":"ltr","width":"6.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","481.42"],"x":53.88,"y":481.42}
|
||
{"page":46,"change":"none","str":"he Model for Improvement ","dir":"ltr","width":"131.40","height":"11.04","transform":["11.04","0.00","0.00","11.04","60.72","481.42"],"x":60.72,"y":481.42}
|
||
{"page":46,"change":"none","str":"give","dir":"ltr","width":"20.16","height":"11.04","transform":["11.04","0.00","0.00","11.04","192.14","481.42"],"x":192.14,"y":481.42}
|
||
{"page":46,"change":"none","str":"s","dir":"ltr","width":"5.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","212.30","481.42"],"x":212.3,"y":481.42}
|
||
{"page":46,"change":"none","str":"you a simple, adaptable and ","dir":"ltr","width":"140.70","height":"11.04","transform":["11.04","0.00","0.00","11.04","220.94","481.42"],"x":220.94,"y":481.42}
|
||
{"page":46,"change":"none","str":"thorough","dir":"ltr","width":"43.55","height":"11.04","transform":["11.04","0.00","0.00","11.04","361.61","481.42"],"x":361.61,"y":481.42}
|
||
{"page":46,"change":"none","str":"framework for ","dir":"ltr","width":"70.35","height":"11.04","transform":["11.04","0.00","0.00","11.04","408.05","481.42"],"x":408.05,"y":481.42}
|
||
{"page":46,"change":"none","str":"developing, testing and implementing changes","dir":"ltr","width":"226.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","478.51","481.42"],"x":478.51,"y":481.42}
|
||
{"page":46,"change":"none","str":". Using the ","dir":"ltr","width":"55.60","height":"11.04","transform":["11.04","0.00","0.00","11.04","704.86","481.42"],"x":704.86,"y":481.42}
|
||
{"page":46,"change":"none","str":"Model for ","dir":"ltr","width":"48.97","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","466.90"],"x":53.88,"y":466.9}
|
||
{"page":46,"change":"none","str":"Improvement means your changes are more likely to lead to the improvement you set out to make","dir":"ltr","width":"476.23","height":"11.04","transform":["11.04","0.00","0.00","11.04","102.86","466.90"],"x":102.86,"y":466.9}
|
||
{"page":46,"change":"none","str":". ","dir":"ltr","width":"6.00","height":"11.04","transform":["11.04","0.00","0.00","11.04","579.31","466.90"],"x":579.31,"y":466.9}
|
||
{"page":46,"change":"none","str":"The first thing you need to do when using the model is answer ","dir":"ltr","width":"277.09","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.21","382.03"],"x":404.21,"y":382.03}
|
||
{"page":46,"change":"none","str":"these three key questions","dir":"ltr","width":"113.73","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.21","369.07"],"x":404.21,"y":369.07}
|
||
{"page":46,"change":"none","str":"Then you carry out the ‘plan, do, study, act’ (PDSA) cycles. ","dir":"ltr","width":"263.76","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","304.01"],"fontName":"Arial","x":404.09,"y":304.01}
|
||
{"page":46,"change":"none","str":"These cycles are used to test an idea by trialling a change and ","dir":"ltr","width":"279.25","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","290.81"],"x":404.09,"y":290.81}
|
||
{"page":46,"change":"none","str":"assessing its impact.","dir":"ltr","width":"92.20","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","277.61"],"x":404.09,"y":277.61}
|
||
{"page":46,"change":"none","str":"The key to","dir":"ltr","width":"46.53","height":"9.96","transform":["9.96","0.00","0.00","9.96","499.15","277.61"],"x":499.15,"y":277.61}
|
||
{"page":46,"change":"none","str":"PDSA cycles is to repeat them; ","dir":"ltr","width":"140.64","height":"9.96","transform":["9.96","0.00","0.00","9.96","548.47","277.61"],"x":548.47,"y":277.61}
|
||
{"page":46,"change":"none","str":"keep testing small changes until they deliver the sustainable ","dir":"ltr","width":"268.11","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","264.41"],"x":404.09,"y":264.41}
|
||
{"page":46,"change":"none","str":"improvement you are looking for.","dir":"ltr","width":"145.46","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","251.21"],"x":404.09,"y":251.21}
|
||
{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","422.09","227.45"],"fontName":"Symbol","x":422.09,"y":227.45}
|
||
{"page":46,"change":"none","str":"P","dir":"ltr","width":"6.64","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","227.45"],"x":440.09,"y":227.45}
|
||
{"page":46,"change":"none","str":"lan","dir":"ltr","width":"14.37","height":"9.96","transform":["9.96","0.00","0.00","9.96","446.69","227.45"],"x":446.69,"y":227.45}
|
||
{"page":46,"change":"none","str":"the change and how you will test it","dir":"ltr","width":"152.27","height":"9.96","transform":["9.96","0.00","0.00","9.96","463.87","227.45"],"x":463.87,"y":227.45}
|
||
{"page":46,"change":"none","str":".","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","616.27","227.45"],"x":616.27,"y":227.45}
|
||
{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","422.09","213.53"],"fontName":"Symbol","x":422.09,"y":213.53}
|
||
{"page":46,"change":"none","str":"Do","dir":"ltr","width":"13.29","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","213.53"],"x":440.09,"y":213.53}
|
||
{"page":46,"change":"none","str":"the change and tests","dir":"ltr","width":"92.76","height":"9.96","transform":["9.96","0.00","0.00","9.96","456.19","213.53"],"x":456.19,"y":213.53}
|
||
{"page":46,"change":"none","str":".","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","549.07","213.53"],"x":549.07,"y":213.53}
|
||
{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","422.09","199.61"],"fontName":"Symbol","x":422.09,"y":199.61}
|
||
{"page":46,"change":"none","str":"Study","dir":"ltr","width":"27.83","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","199.61"],"x":440.09,"y":199.61}
|
||
{"page":46,"change":"none","str":"the data before and after the change and learn ","dir":"ltr","width":"208.88","height":"9.96","transform":["9.96","0.00","0.00","9.96","470.59","199.61"],"x":470.59,"y":199.61}
|
||
{"page":46,"change":"none","str":"from it","dir":"ltr","width":"27.81","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","186.26"],"x":440.09,"y":186.26}
|
||
{"page":46,"change":"none","str":".","dir":"ltr","width":"2.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","467.95","186.26"],"x":467.95,"y":186.26}
|
||
{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","422.09","172.46"],"fontName":"Symbol","x":422.09,"y":172.46}
|
||
{"page":46,"change":"none","str":"Act","dir":"ltr","width":"15.94","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","172.46"],"x":440.09,"y":172.46}
|
||
{"page":46,"change":"none","str":"on the learning by refining the change and planning ","dir":"ltr","width":"229.98","height":"9.96","transform":["9.96","0.00","0.00","9.96","458.95","172.46"],"x":458.95,"y":172.46}
|
||
{"page":46,"change":"none","str":"another PDSA cycle to test it.","dir":"ltr","width":"129.86","height":"9.96","transform":["9.96","0.00","0.00","9.96","440.09","159.14"],"x":440.09,"y":159.14}
|
||
{"page":46,"change":"none","str":"For more ","dir":"ltr","width":"43.42","height":"9.96","transform":["9.96","0.00","0.00","9.96","404.09","122.66"],"x":404.09,"y":122.66}
|
||
{"page":46,"change":"none","str":"Langley GL, Nolan KM, Nolan TW, Norman CL, Provost LP, ","dir":"ltr","width":"240.51","height":"9.00","transform":["9.00","0.00","0.00","9.00","53.88","152.78"],"x":53.88,"y":152.78}
|
||
{"page":46,"change":"none","str":"The ","dir":"ltr","width":"18.08","height":"9.00","transform":["9.00","0.00","0.00","9.00","294.53","152.78"],"x":294.53,"y":152.78}
|
||
{"page":46,"change":"none","str":"Improvement Guide: A Practical Approach to Enhancing ","dir":"ltr","width":"225.48","height":"9.00","transform":["9.00","0.00","0.00","9.00","53.88","142.46"],"x":53.88,"y":142.46}
|
||
{"page":46,"change":"none","str":"Organizational Performance","dir":"ltr","width":"112.05","height":"9.00","transform":["9.00","0.00","0.00","9.00","53.88","132.02"],"x":53.88,"y":132.02}
|
||
{"page":46,"change":"none","str":"(2nd Edition). Jossey Bass, San ","dir":"ltr","width":"129.82","height":"9.00","transform":["9.00","0.00","0.00","9.00","168.62","132.02"],"x":168.62,"y":132.02}
|
||
{"page":46,"change":"none","str":"Francisco (2009)","dir":"ltr","width":"67.61","height":"9.00","transform":["9.00","0.00","0.00","9.00","53.88","120.74"],"x":53.88,"y":120.74}
|
||
{"page":46,"change":"none","str":"v","dir":"ltr","width":"3.60","height":"6.48","transform":["6.48","0.00","0.00","6.48","123.38","124.22"],"x":123.38,"y":124.22}
|
||
{"page":46,"change":"none","str":"More online...","dir":"ltr","width":"90.24","height":"14.04","transform":["14.04","0.00","0.00","14.04","446.69","132.50"],"x":446.69,"y":132.5}
|
||
{"page":46,"change":"none","str":"For more on the Model for Improvement see: ","dir":"ltr","width":"201.01","height":"9.96","transform":["9.96","0.00","0.00","9.96","446.69","117.62"],"x":446.69,"y":117.62}
|
||
{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","464.71","93.74"],"fontName":"Symbol","x":464.71,"y":93.744}
|
||
{"page":46,"change":"none","str":"Quality and service improvement tools","dir":"ltr","width":"169.26","height":"9.96","transform":["9.96","0.00","0.00","9.96","482.71","93.74"],"x":482.71,"y":93.744}
|
||
{"page":46,"change":"none","str":"","dir":"ltr","width":"4.58","height":"9.96","transform":["9.96","0.00","0.00","9.96","464.71","80.04"],"fontName":"Symbol","x":464.71,"y":80.04}
|
||
{"page":46,"change":"none","str":"Improvement Leaders’ Guides ","dir":"ltr","width":"136.59","height":"9.96","transform":["9.96","0.00","0.00","9.96","482.71","80.04"],"fontName":"Arial","x":482.71,"y":80.04}
|
||
{"page":46,"change":"none","str":"–","dir":"ltr","width":"5.54","height":"9.96","transform":["9.96","0.00","0.00","9.96","619.39","80.04"],"fontName":"Arial","x":619.39,"y":80.04}
|
||
{"page":46,"change":"none","str":"Process Mapping","dir":"ltr","width":"77.11","height":"9.96","transform":["9.96","0.00","0.00","9.96","627.79","80.04"],"x":627.79,"y":80.04}
|
||
{"page":46,"change":"none","str":", ","dir":"ltr","width":"5.52","height":"9.96","transform":["9.96","0.00","0.00","9.96","704.98","80.04"],"x":704.98,"y":80.04}
|
||
{"page":46,"change":"none","str":"Analysis and ","dir":"ltr","width":"59.38","height":"9.96","transform":["9.96","0.00","0.00","9.96","710.62","80.04"],"x":710.62,"y":80.04}
|
||
{"page":46,"change":"none","str":"Redesig","dir":"ltr","width":"36.60","height":"9.96","transform":["9.96","0.00","0.00","9.96","482.71","66.72"],"x":482.71,"y":66.72}
|
||
{"page":46,"change":"none","str":"n","dir":"ltr","width":"5.54","height":"9.96","transform":["9.96","0.00","0.00","9.96","519.31","66.72"],"x":519.31,"y":66.72}
|
||
{"page":47,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":47,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":47,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":47,"change":"none","str":"48","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":47,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":47,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":47,"change":"none","str":"Appendix D","dir":"ltr","width":"66.56","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":47,"change":"none","str":": SMART aims","dir":"ltr","width":"80.74","height":"12.00","transform":["12.00","0.00","0.00","12.00","120.50","524.38"],"x":120.5,"y":524.38}
|
||
{"page":47,"change":"none","str":"SMART aims are a good way to ","dir":"ltr","width":"158.28","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","481.42"],"x":53.88,"y":481.42}
|
||
{"page":47,"change":"none","str":"ensure your project aim is clearly defined","dir":"ltr","width":"199.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","212.30","481.42"],"x":212.3,"y":481.42}
|
||
{"page":47,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","412.25","481.42"],"x":412.25,"y":481.42}
|
||
{"page":47,"change":"none","str":"Set a SMART improvement project aim:","dir":"ltr","width":"224.64","height":"12.00","transform":["12.00","0.00","0.00","12.00","78.24","436.66"],"x":78.24,"y":436.66}
|
||
{"page":47,"change":"none","str":"Specific:","dir":"ltr","width":"45.89","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","415.87"],"x":78.24,"y":415.87}
|
||
{"page":47,"change":"none","str":"Have a clear and specific improvement aim","dir":"ltr","width":"210.12","height":"11.04","transform":["11.04","0.00","0.00","11.04","127.34","415.87"],"x":127.34,"y":415.87}
|
||
{"page":47,"change":"none","str":", e.g.","dir":"ltr","width":"24.52","height":"11.04","transform":["11.04","0.00","0.00","11.04","337.61","415.87"],"x":337.61,"y":415.87}
|
||
{"page":47,"change":"none","str":"‘","dir":"ltr","width":"2.45","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","401.11"],"fontName":"Arial","x":78.24,"y":401.11}
|
||
{"page":47,"change":"none","str":"structured transfer of care, right each time","dir":"ltr","width":"204.22","height":"11.04","transform":["11.04","0.00","0.00","11.04","80.64","401.11"],"x":80.64,"y":401.11}
|
||
{"page":47,"change":"none","str":"’.","dir":"ltr","width":"5.42","height":"11.04","transform":["11.04","0.00","0.00","11.04","285.05","401.11"],"fontName":"Arial","x":285.05,"y":401.11}
|
||
{"page":47,"change":"none","str":"Measurable: ","dir":"ltr","width":"67.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","380.71"],"x":78.24,"y":380.71}
|
||
{"page":47,"change":"none","str":"Ensure data is available to measure the scale of the ","dir":"ltr","width":"255.59","height":"11.04","transform":["11.04","0.00","0.00","11.04","145.58","380.71"],"x":145.58,"y":380.71}
|
||
{"page":47,"change":"none","str":"problem and your success in addressing it","dir":"ltr","width":"205.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","366.07"],"x":78.24,"y":366.07}
|
||
{"page":47,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","283.73","366.07"],"x":283.73,"y":366.07}
|
||
{"page":47,"change":"none","str":"Achievable:","dir":"ltr","width":"61.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","345.67"],"x":78.24,"y":345.67}
|
||
{"page":47,"change":"none","str":"Set a suitable challenge","dir":"ltr","width":"116.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","143.18","345.67"],"x":143.18,"y":345.67}
|
||
{"page":47,"change":"none","str":"and d","dir":"ltr","width":"27.49","height":"11.04","transform":["11.04","0.00","0.00","11.04","263.06","345.67"],"x":263.06,"y":345.67}
|
||
{"page":47,"change":"none","str":"on’t be afraid to set ","dir":"ltr","width":"96.49","height":"11.04","transform":["11.04","0.00","0.00","11.04","290.57","345.67"],"fontName":"Arial","x":290.57,"y":345.67}
|
||
{"page":47,"change":"none","str":"your aim high","dir":"ltr","width":"66.10","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","331.03"],"x":78.24,"y":331.03}
|
||
{"page":47,"change":"none","str":". Resist setting your aim too low","dir":"ltr","width":"155.29","height":"11.04","transform":["11.04","0.00","0.00","11.04","144.38","331.03"],"x":144.38,"y":331.03}
|
||
{"page":47,"change":"none","str":"just to improve your ","dir":"ltr","width":"99.13","height":"11.04","transform":["11.04","0.00","0.00","11.04","302.69","331.03"],"x":302.69,"y":331.03}
|
||
{"page":47,"change":"none","str":"chances of succeeding","dir":"ltr","width":"111.98","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","316.39"],"x":78.24,"y":316.39}
|
||
{"page":47,"change":"none","str":".","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","190.22","316.39"],"x":190.22,"y":316.39}
|
||
{"page":47,"change":"none","str":"Realistic: ","dir":"ltr","width":"52.00","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","295.97"],"x":78.24,"y":295.97}
|
||
{"page":47,"change":"none","str":"Consider the factors beyond your control which may limit ","dir":"ltr","width":"278.61","height":"11.04","transform":["11.04","0.00","0.00","11.04","130.34","295.97"],"x":130.34,"y":295.97}
|
||
{"page":47,"change":"none","str":"the impact of the project, ","dir":"ltr","width":"123.47","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","281.33"],"x":78.24,"y":281.33}
|
||
{"page":47,"change":"none","str":"e.g. closure of a unit for refurbishment;","dir":"ltr","width":"188.22","height":"11.04","transform":["11.04","0.00","0.00","11.04","201.86","281.33"],"x":201.86,"y":281.33}
|
||
{"page":47,"change":"none","str":"major staff changes","dir":"ltr","width":"96.06","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","266.81"],"x":78.24,"y":266.81}
|
||
{"page":47,"change":"none","str":";","dir":"ltr","width":"3.07","height":"11.04","transform":["11.04","0.00","0.00","11.04","174.26","266.81"],"x":174.26,"y":266.81}
|
||
{"page":47,"change":"none","str":"availability of sponsor. ","dir":"ltr","width":"114.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","180.50","266.81"],"x":180.5,"y":266.81}
|
||
{"page":47,"change":"none","str":"Time:","dir":"ltr","width":"29.34","height":"11.04","transform":["11.04","0.00","0.00","11.04","78.24","246.29"],"x":78.24,"y":246.29}
|
||
{"page":47,"change":"none","str":"Set a deadline and stick to it","dir":"ltr","width":"137.53","height":"11.04","transform":["11.04","0.00","0.00","11.04","110.78","246.29"],"x":110.78,"y":246.29}
|
||
{"page":47,"change":"none","str":", e.g. by December 2015.","dir":"ltr","width":"123.50","height":"11.04","transform":["11.04","0.00","0.00","11.04","248.42","246.29"],"x":248.42,"y":246.29}
|
||
{"page":48,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":48,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":48,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":48,"change":"none","str":"49","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":48,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":48,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":48,"change":"none","str":"Appendix E: Team ","dir":"ltr","width":"108.01","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":48,"change":"none","str":"Selection Grid Examples","dir":"ltr","width":"140.64","height":"12.00","transform":["12.00","0.00","0.00","12.00","162.02","524.38"],"x":162.02,"y":524.38}
|
||
{"page":48,"change":"none","str":"Authority to make changes","dir":"ltr","width":"87.40","height":"8.01","transform":["8.03","0.00","0.00","8.01","468.21","463.33"],"fontName":"ABCDEE+Calibri","x":468.20900137420006,"y":463.32671200000004}
|
||
{"page":48,"change":"none","str":"YES","dir":"ltr","width":"9.45","height":"6.41","transform":["6.43","0.00","0.00","6.41","423.66","417.13"],"fontName":"ABCDEE+Calibri,Bold","x":423.66436889785604,"y":417.125095}
|
||
{"page":48,"change":"none","str":"Acute example","dir":"ltr","width":"86.67","height":"14.40","transform":["14.44","0.00","0.00","14.40","367.83","485.36"],"fontName":"ABCDEE+Calibri","x":367.828903554016,"y":485.358469}
|
||
{"page":48,"change":"none","str":"YES","dir":"ltr","width":"9.43","height":"6.39","transform":["6.41","0.00","0.00","6.39","469.21","453.46"],"fontName":"ABCDEE+Calibri,Bold","x":469.20909015844006,"y":453.45594400000004}
|
||
{"page":48,"change":"none","str":"NO","dir":"ltr","width":"8.65","height":"6.39","transform":["6.41","0.00","0.00","6.39","544.69","453.46"],"fontName":"ABCDEE+Calibri,Bold","x":544.69036738252,"y":453.45594400000004}
|
||
{"page":48,"change":"none","str":"NO","dir":"ltr","width":"8.65","height":"6.39","transform":["6.41","0.00","0.00","6.39","424.07","344.50"],"fontName":"ABCDEE+Calibri,Bold","x":424.071184674496,"y":344.49551080000003}
|
||
{"page":48,"change":"none","str":"© Profound Knowledge Products Inc.","dir":"ltr","width":"108.55","height":"7.20","transform":["7.22","0.00","0.00","7.20","520.89","294.20"],"fontName":"ABCDEE+Calibri","x":520.89164444908,"y":294.19532782}
|
||
{"page":48,"change":"none","str":"Senior Sister","dir":"ltr","width":"32.33","height":"6.39","transform":["6.41","0.00","0.00","6.39","464.49","431.79"],"fontName":"ABCDEE+Calibri","x":464.48833208368,"y":431.78758000000005}
|
||
{"page":48,"change":"none","str":"Therapy Lead","dir":"ltr","width":"34.79","height":"6.39","transform":["6.41","0.00","0.00","6.39","463.27","421.95"],"fontName":"ABCDEE+Calibri","x":463.26788475376003,"y":421.95061599999997}
|
||
{"page":48,"change":"none","str":"Registrar","dir":"ltr","width":"23.00","height":"6.39","transform":["6.41","0.00","0.00","6.39","469.17","412.22"],"fontName":"ABCDEE+Calibri","x":469.16671351504,"y":412.215064}
|
||
{"page":48,"change":"none","str":"Lead paramedic","dir":"ltr","width":"41.15","height":"6.39","transform":["6.41","0.00","0.00","6.39","460.01","402.46"],"fontName":"ABCDEE+Calibri","x":460.01335854064,"y":402.46261000000004}
|
||
{"page":48,"change":"none","str":"Junior Staff","dir":"ltr","width":"29.10","height":"6.39","transform":["6.41","0.00","0.00","6.39","536.27","417.15"],"fontName":"ABCDEE+Calibri","x":536.27436600328,"y":417.150448}
|
||
{"page":48,"change":"none","str":"Directors","dir":"ltr","width":"23.44","height":"6.39","transform":["6.41","0.00","0.00","6.39","468.86","359.18"],"fontName":"ABCDEE+Calibri","x":468.86160168256004,"y":359.1799684}
|
||
{"page":48,"change":"none","str":"Consultants","dir":"ltr","width":"30.47","height":"6.39","transform":["6.41","0.00","0.00","6.39","465.40","349.34"],"fontName":"ABCDEE+Calibri","x":465.40366758112003,"y":349.34300440000004}
|
||
{"page":48,"change":"none","str":"Matron/ Senior ","dir":"ltr","width":"41.41","height":"6.39","transform":["6.41","0.00","0.00","6.39","460.62","339.61"],"fontName":"ABCDEE+Calibri","x":460.62358220560003,"y":339.6074524}
|
||
{"page":48,"change":"none","str":"Nurse","dir":"ltr","width":"15.38","height":"6.39","transform":["6.41","0.00","0.00","6.39","472.93","332.61"],"fontName":"ABCDEE+Calibri","x":472.92975944896,"y":332.61002440000004}
|
||
{"page":48,"change":"none","str":"Receptionist ","dir":"ltr","width":"33.51","height":"6.41","transform":["6.43","0.00","0.00","6.41","532.71","366.06"],"fontName":"ABCDEE+Calibri","x":532.71472795768,"y":366.055702}
|
||
{"page":48,"change":"none","str":"/ ","dir":"ltr","width":"3.85","height":"6.41","transform":["6.43","0.00","0.00","6.41","566.40","366.06"],"fontName":"ABCDEE+Calibri","x":566.395684132,"y":366.055702}
|
||
{"page":48,"change":"none","str":"ward clerk","dir":"ltr","width":"27.01","height":"6.39","transform":["6.41","0.00","0.00","6.39","537.29","358.96"],"fontName":"ABCDEE+Calibri","x":537.29140544488,"y":358.956862}
|
||
{"page":48,"change":"none","str":"Patient / ","dir":"ltr","width":"23.82","height":"6.39","transform":["6.41","0.00","0.00","6.39","529.46","349.22"],"fontName":"ABCDEE+Calibri","x":529.46020174456,"y":349.22131}
|
||
{"page":48,"change":"none","str":"Client / ","dir":"ltr","width":"20.35","height":"6.39","transform":["6.41","0.00","0.00","6.39","553.26","349.22"],"fontName":"ABCDEE+Calibri","x":553.2589246780001,"y":349.22131}
|
||
{"page":48,"change":"none","str":"Carer","dir":"ltr","width":"14.03","height":"6.39","transform":["6.41","0.00","0.00","6.39","543.80","342.22"],"fontName":"ABCDEE+Calibri","x":543.80045787112,"y":342.223882}
|
||
{"page":48,"change":"none","str":"Improvement ","dir":"ltr","width":"36.55","height":"6.39","transform":["6.41","0.00","0.00","6.39","533.22","332.39"],"fontName":"ABCDEE+Calibri","x":533.22324767848,"y":332.38691800000004}
|
||
{"page":48,"change":"none","str":"Specialist","dir":"ltr","width":"24.13","height":"6.41","transform":["6.43","0.00","0.00","6.41","538.72","325.37"],"fontName":"ABCDEE+Calibri","x":538.71526066312,"y":325.3692076}
|
||
{"page":48,"change":"none","str":"IT expert","dir":"ltr","width":"28.80","height":"8.01","transform":["8.03","0.00","0.00","8.01","536.38","314.32"],"fontName":"ABCDEE+Calibri","x":536.3760699474401,"y":314.3152996}
|
||
{"page":48,"change":"none","str":"Detailed ","dir":"ltr","width":"29.05","height":"8.03","transform":["-0.00","8.01","-8.03","-0.00","408.67","331.35"],"fontName":"ABCDEE+Calibri","x":408.67320752867204,"y":331.3525156}
|
||
{"page":48,"change":"none","str":"Knowledge [of the process]","dir":"ltr","width":"88.77","height":"8.03","transform":["-0.00","8.01","-8.03","-0.00","408.67","360.38"],"fontName":"ABCDEE+Calibri","x":408.67320752867204,"y":360.37663}
|
||
{"page":48,"change":"none","str":"Authority to make changes","dir":"ltr","width":"87.02","height":"7.90","transform":["7.97","0.00","0.00","7.90","157.30","252.58"],"fontName":"ABCDEE+Calibri","x":157.30436901152,"y":252.57682397199997}
|
||
{"page":48,"change":"none","str":"Detailed Knowledge","dir":"ltr","width":"64.58","height":"7.97","transform":["-0.00","7.90","-7.97","-0.00","106.97","131.92"],"fontName":"ABCDEE+Calibri","x":106.974173758208,"y":131.918444916775}
|
||
{"page":48,"change":"none","str":"YES","dir":"ltr","width":"9.47","height":"6.37","transform":["6.43","0.00","0.00","6.37","112.44","200.23"],"fontName":"ABCDEE+Calibri,Bold","x":112.444499435648,"y":200.23282901049998}
|
||
{"page":48,"change":"none","str":"Residential home example","dir":"ltr","width":"153.36","height":"14.29","transform":["14.41","0.00","0.00","14.29","91.89","267.69"],"fontName":"ABCDEE+Calibri","x":91.887591363584,"y":267.6885559315}
|
||
{"page":48,"change":"none","str":"YES","dir":"ltr","width":"9.47","height":"6.37","transform":["6.43","0.00","0.00","6.37","157.69","239.95"],"fontName":"ABCDEE+Calibri,Bold","x":157.6882515152,"y":239.94671431224998}
|
||
{"page":48,"change":"none","str":"NO","dir":"ltr","width":"8.55","height":"6.37","transform":["6.43","0.00","0.00","6.37","232.83","239.95"],"fontName":"ABCDEE+Calibri,Bold","x":232.83325161056,"y":239.94671431224998}
|
||
{"page":48,"change":"none","str":"NO","dir":"ltr","width":"8.55","height":"6.37","transform":["6.43","0.00","0.00","6.37","112.92","128.40"],"fontName":"ABCDEE+Calibri,Bold","x":112.924352565248,"y":128.398188363775}
|
||
{"page":48,"change":"none","str":"© Profound Knowledge Products Inc.","dir":"ltr","width":"107.91","height":"7.15","transform":["7.22","0.00","0.00","7.15","216.01","78.62"],"fontName":"ABCDEE+Calibri","x":216.01439941808,"y":78.62001643309}
|
||
{"page":48,"change":"none","str":"Floor Supervisor","dir":"ltr","width":"42.34","height":"6.37","transform":["6.43","0.00","0.00","6.37","144.21","201.76"],"fontName":"ABCDEE+Calibri","x":144.2123761256,"y":201.7551021145}
|
||
{"page":48,"change":"none","str":"Care home staff","dir":"ltr","width":"40.91","height":"6.37","transform":["6.43","0.00","0.00","6.37","226.44","211.42"],"fontName":"ABCDEE+Calibri","x":226.43520988256,"y":211.41995062375}
|
||
{"page":48,"change":"none","str":"GP","dir":"ltr","width":"7.33","height":"6.37","transform":["6.43","0.00","0.00","6.37","243.13","201.70"],"fontName":"ABCDEE+Calibri","x":243.13409879264,"y":201.69960257424998}
|
||
{"page":48,"change":"none","str":"Reception Staff","dir":"ltr","width":"39.29","height":"6.37","transform":["6.43","0.00","0.00","6.37","227.20","192.09"],"fontName":"ABCDEE+Calibri","x":227.20297488992,"y":192.09025360524998}
|
||
{"page":48,"change":"none","str":"Home Manager","dir":"ltr","width":"40.43","height":"6.37","transform":["6.43","0.00","0.00","6.37","143.92","121.95"],"fontName":"ABCDEE+Calibri","x":143.92446424784,"y":121.947556085575}
|
||
{"page":48,"change":"none","str":"Resident","dir":"ltr","width":"22.40","height":"6.37","transform":["6.43","0.00","0.00","6.37","235.65","125.98"],"fontName":"ABCDEE+Calibri","x":235.64838997088,"y":125.98157981117501}
|
||
{"page":48,"change":"none","str":"Relatives","dir":"ltr","width":"22.96","height":"6.37","transform":["6.43","0.00","0.00","6.37","235.36","116.37"],"fontName":"ABCDEE+Calibri","x":235.36047809312,"y":116.372230842175}
|
||
{"page":49,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":49,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":49,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
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||
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|
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{"page":51,"change":"none","str":"What does it mean?","dir":"ltr","width":"113.38","height":"12.00","transform":["12.00","0.00","0.00","12.00","166.70","479.98"],"x":166.7,"y":479.98}
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{"page":51,"change":"none","str":"are timing and location appropriate?","dir":"ltr","width":"159.47","height":"9.96","transform":["9.96","0.00","0.00","9.96","505.39","227.93"],"x":505.39,"y":227.93}
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{"page":51,"change":"none","str":"ow long does it take?","dir":"ltr","width":"93.91","height":"9.96","transform":["9.96","0.00","0.00","9.96","595.99","215.69"],"x":595.99,"y":215.69}
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{"page":51,"change":"none","str":"covered in transfers (minimum data ","dir":"ltr","width":"159.40","height":"9.96","transform":["9.96","0.00","0.00","9.96","166.70","127.10"],"x":166.7,"y":127.1}
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{"page":51,"change":"none","str":"responsibility for actions and ","dir":"ltr","width":"128.77","height":"9.96","transform":["9.96","0.00","0.00","9.96","203.30","87.50"],"x":203.3,"y":87.504}
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{"page":51,"change":"none","str":"anything missing or not required?","dir":"ltr","width":"147.71","height":"9.96","transform":["9.96","0.00","0.00","9.96","379.85","137.66"],"x":379.85,"y":137.66}
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{"page":52,"change":"none","str":"53","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
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{"page":52,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
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|
||
{"page":52,"change":"none","str":"I","dir":"ltr","width":"3.34","height":"12.00","transform":["12.00","0.00","0.00","12.00","115.22","524.50"],"x":115.22,"y":524.5}
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|
||
{"page":52,"change":"none","str":"Example PDSA for testing a new handover template","dir":"ltr","width":"294.55","height":"12.00","transform":["12.00","0.00","0.00","12.00","126.02","524.50"],"x":126.02,"y":524.5}
|
||
{"page":52,"change":"none","str":"Plan","dir":"ltr","width":"18.03","height":"8.58","transform":["8.58","0.00","0.00","8.58","59.47","481.11"],"x":59.468935107136,"y":481.11385157773}
|
||
{"page":52,"change":"none","str":"We plan to.... ","dir":"ltr","width":"56.22","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","481.11"],"fontName":"Arial,Bold","x":174.329911705504,"y":481.11385157773}
|
||
{"page":52,"change":"none","str":"in ","dir":"ltr","width":"10.05","height":"8.58","transform":["8.58","0.00","0.00","8.58","230.19","481.11"],"x":230.18742043006,"y":481.11385157773}
|
||
{"page":52,"change":"none","str":"order to (aim)","dir":"ltr","width":"55.01","height":"8.58","transform":["8.58","0.00","0.00","8.58","240.05","481.11"],"x":240.04516476621995,"y":481.11385157773}
|
||
{"page":52,"change":"none","str":"Aim","dir":"ltr","width":"14.64","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","470.89"],"x":174.329911705504,"y":470.89406268204993}
|
||
{"page":52,"change":"none","str":"Get staff input to ","dir":"ltr","width":"64.43","height":"8.58","transform":["8.58","0.00","0.00","8.58","193.50","470.89"],"x":193.497747914704,"y":470.89406268204993}
|
||
{"page":52,"change":"none","str":"improve the design of the ","dir":"ltr","width":"97.69","height":"8.58","transform":["8.58","0.00","0.00","8.58","257.94","470.89"],"x":257.93514522813996,"y":470.89406268204993}
|
||
{"page":52,"change":"none","str":"new handover template","dir":"ltr","width":"88.36","height":"8.58","transform":["8.58","0.00","0.00","8.58","355.46","470.89"],"x":355.46292136876,"y":470.89406268204993}
|
||
{"page":52,"change":"none","str":".","dir":"ltr","width":"2.39","height":"8.58","transform":["8.58","0.00","0.00","8.58","443.85","470.89"],"x":443.84794388896,"y":470.89406268204993}
|
||
{"page":52,"change":"none","str":"Plan","dir":"ltr","width":"17.03","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","450.45"],"x":174.329911705504,"y":450.45448489068997}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","440.20"],"fontName":"Symbol","x":174.329911705504,"y":440.20427995663}
|
||
{"page":52,"change":"none","str":"Use the new ISOBAR handover template for 1 bay of patients at afternoon shift handover.","dir":"ltr","width":"337.09","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","440.20"],"x":195.140705304064,"y":440.20427995663}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","429.98"],"fontName":"Symbol","x":174.329911705504,"y":429.98449106095}
|
||
{"page":52,"change":"none","str":"Feedback will be gathered during the test and via a flipchart in the nurses office.","dir":"ltr","width":"300.21","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","429.98"],"x":195.140705304064,"y":429.98449106095}
|
||
{"page":52,"change":"none","str":"Risk ","dir":"ltr","width":"18.99","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","409.54"],"x":174.329911705504,"y":409.54491326959}
|
||
{"page":52,"change":"none","str":"Management","dir":"ltr","width":"49.66","height":"8.58","transform":["8.58","0.00","0.00","8.58","193.13","409.54"],"x":193.13264627262402,"y":409.54491326959}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","399.33"],"fontName":"Symbol","x":174.329911705504,"y":399.32512437390994}
|
||
{"page":52,"change":"none","str":"All staff will have copies of both the old and new handover templates for the chosen bay. ","dir":"ltr","width":"334.02","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","399.33"],"x":195.140705304064,"y":399.32512437390994}
|
||
{"page":52,"change":"none","str":"Measurement ","dir":"ltr","width":"54.59","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","379.07"],"x":174.329911705504,"y":379.06804281282996}
|
||
{"page":52,"change":"none","str":"Plan","dir":"ltr","width":"17.03","height":"8.58","transform":["8.58","0.00","0.00","8.58","228.36","379.07"],"x":228.36191221965998,"y":379.06804281282996}
|
||
{"page":52,"change":"none","str":"Handover will be timed and number of patients used to calculate handover time per patient.","dir":"ltr","width":"342.25","height":"8.61","transform":["8.62","0.00","0.00","8.61","174.33","368.80"],"x":174.329911705504,"y":368.80262985957995}
|
||
{"page":52,"change":"none","str":"The following questions will be asked:","dir":"ltr","width":"142.34","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","358.58"],"x":174.329911705504,"y":358.58284096389997}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","348.36"],"fontName":"Symbol","x":174.329911705504,"y":348.36305206822}
|
||
{"page":52,"change":"none","str":"Suggestions to improve the template? Content, layout, design?","dir":"ltr","width":"236.40","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","348.36"],"x":195.140705304064,"y":348.36305206822}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","338.14"],"fontName":"Symbol","x":174.329911705504,"y":338.14326317253995}
|
||
{"page":52,"change":"none","str":"Any other information needed during the shift","dir":"ltr","width":"169.40","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","338.14"],"x":195.140705304064,"y":338.14326317253995}
|
||
{"page":52,"change":"none","str":"? Or not needed?","dir":"ltr","width":"65.89","height":"8.58","transform":["8.58","0.00","0.00","8.58","364.59","338.14"],"x":364.59046242076,"y":338.14326317253995}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","327.92"],"fontName":"Symbol","x":174.329911705504,"y":327.92347427685996}
|
||
{"page":52,"change":"none","str":"What ","dir":"ltr","width":"22.65","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","327.92"],"x":195.140705304064,"y":327.92347427685996}
|
||
{"page":52,"change":"none","str":"support would you like to help you use the template","dir":"ltr","width":"193.12","height":"8.58","transform":["8.58","0.00","0.00","8.58","217.04","327.92"],"x":217.04376131518,"y":327.92347427685996}
|
||
{"page":52,"change":"none","str":"?","dir":"ltr","width":"4.77","height":"8.58","transform":["8.58","0.00","0.00","8.58","410.26","327.92"],"x":410.2585928176,"y":327.92347427685996}
|
||
{"page":52,"change":"none","str":"Do:","dir":"ltr","width":"14.35","height":"8.58","transform":["8.58","0.00","0.00","8.58","59.47","307.79"],"x":59.468935107136,"y":307.78805686929996}
|
||
{"page":52,"change":"none","str":"What we did was..... (brief description of actions)","dir":"ltr","width":"197.85","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","307.79"],"fontName":"Arial,Bold","x":174.329911705504,"y":307.78805686929996}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","297.57"],"fontName":"Symbol","x":174.329911705504,"y":297.56826797362}
|
||
{"page":52,"change":"none","str":"Bay 3 was handed over by Staff Nurse KS to Staff Nurse YB.","dir":"ltr","width":"228.35","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","297.57"],"x":195.140705304064,"y":297.56826797362}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","287.35"],"fontName":"Symbol","x":174.329911705504,"y":287.34847907794}
|
||
{"page":52,"change":"none","str":"Time to handover Bay 3 ","dir":"ltr","width":"92.39","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","287.35"],"x":195.140705304064,"y":287.34847907794}
|
||
{"page":52,"change":"none","str":"–","dir":"ltr","width":"4.77","height":"8.58","transform":["8.58","0.00","0.00","8.58","287.55","287.35"],"fontName":"Arial","x":287.55401594188,"y":287.34847907794}
|
||
{"page":52,"change":"none","str":"5:45 minutes","dir":"ltr","width":"48.65","height":"8.58","transform":["8.58","0.00","0.00","8.58","294.49","287.35"],"x":294.49094714139994,"y":287.34847907794}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","277.13"],"fontName":"Symbol","x":174.329911705504,"y":277.12869018225996}
|
||
{"page":52,"change":"none","str":"Feedback:","dir":"ltr","width":"39.97","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","277.13"],"x":195.140705304064,"y":277.12869018225996}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","266.91"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":266.90890128658}
|
||
{"page":52,"change":"none","str":"Addition of mobility and dietary needs is good","dir":"ltr","width":"170.88","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","266.91"],"x":219.59947280974,"y":266.90890128658}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","256.69"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":256.6891123909}
|
||
{"page":52,"change":"none","str":"Expected Date of Discharge is not required","dir":"ltr","width":"161.89","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","256.69"],"x":219.59947280974,"y":256.6891123909}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.17","height":"8.61","transform":["8.62","0.00","0.00","8.61","202.26","246.42"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":246.42369943765}
|
||
{"page":52,"change":"none","str":"Include patient age as well as date of birth","dir":"ltr","width":"158.48","height":"8.61","transform":["8.62","0.00","0.00","8.61","219.60","246.42"],"x":219.59947280974,"y":246.42369943765}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","236.20"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":236.20391054197}
|
||
{"page":52,"change":"none","str":"Increase font size for recommended actions column","dir":"ltr","width":"193.99","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","236.20"],"x":219.59947280974,"y":236.20391054197}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","225.98"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":225.98412164628996}
|
||
{"page":52,"change":"none","str":"With suggested changes it will be better than current template","dir":"ltr","width":"231.79","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","225.98"],"x":219.59947280974,"y":225.98412164628996}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","215.77"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":215.765853552529}
|
||
{"page":52,"change":"none","str":"Guidelines for completing the template on the computer are ","dir":"ltr","width":"225.44","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","215.77"],"x":219.59947280974,"y":215.765853552529}
|
||
{"page":52,"change":"none","str":"required","dir":"ltr","width":"31.42","height":"8.58","transform":["8.58","0.00","0.00","8.58","444.94","215.77"],"x":444.9432488152,"y":215.765853552529}
|
||
{"page":52,"change":"none","str":"o","dir":"ltr","width":"5.15","height":"8.58","transform":["8.58","0.00","0.00","8.58","202.26","205.73"],"fontName":"ABCDEE+Courier New","x":202.26018732462398,"y":205.728560887129}
|
||
{"page":52,"change":"none","str":"More practice using SBAR and ","dir":"ltr","width":"118.48","height":"8.58","transform":["8.58","0.00","0.00","8.58","219.60","205.73"],"x":219.59947280974,"y":205.728560887129}
|
||
{"page":52,"change":"none","str":"readback","dir":"ltr","width":"35.30","height":"8.58","transform":["8.58","0.00","0.00","8.58","338.12","205.73"],"x":338.12059336996,"y":205.728560887129}
|
||
{"page":52,"change":"none","str":"is required for it to feel comfortable","dir":"ltr","width":"130.68","height":"8.58","transform":["8.58","0.00","0.00","8.58","375.36","205.73"],"x":375.36096086212,"y":205.728560887129}
|
||
{"page":52,"change":"none","str":"Study ","dir":"ltr","width":"26.30","height":"8.58","transform":["8.58","0.00","0.00","8.58","59.47","185.43"],"x":59.468935107136,"y":185.434980079993}
|
||
{"page":52,"change":"none","str":"Looking at what happened, what we learned from this was..... ( lessons learned)","dir":"ltr","width":"321.85","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","185.43"],"fontName":"Arial,Bold","x":174.329911705504,"y":185.434980079993}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","175.22"],"fontName":"Symbol","x":174.329911705504,"y":175.215191184313}
|
||
{"page":52,"change":"none","str":"Handover per patient using the new template is quicker than the current process. This may be because it ","dir":"ltr","width":"397.46","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","175.22"],"x":195.140705304064,"y":175.215191184313}
|
||
{"page":52,"change":"none","str":"eliminates the need for questions until all information has been communicated about that patient.","dir":"ltr","width":"362.84","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","165.00"],"x":195.140705304064,"y":164.995402288633}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","154.78"],"fontName":"Symbol","x":174.329911705504,"y":154.775613392953}
|
||
{"page":52,"change":"none","str":"The template is popular, with some changes to be made.","dir":"ltr","width":"213.06","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","154.78"],"x":195.140705304064,"y":154.775613392953}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","144.56"],"fontName":"Symbol","x":174.329911705504,"y":144.555824497273}
|
||
{"page":52,"change":"none","str":"Although the team asked to remove expected date of discharge, Senior Sister wants to keep to encourage ","dir":"ltr","width":"400.60","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","144.56"],"x":195.140705304064,"y":144.555824497273}
|
||
{"page":52,"change":"none","str":"discharge planning.","dir":"ltr","width":"73.55","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","134.34"],"x":195.140705304064,"y":134.33603560159298}
|
||
{"page":52,"change":"none","str":"Act ","dir":"ltr","width":"16.07","height":"8.58","transform":["8.58","0.00","0.00","8.58","59.47","115.21"],"x":59.468935107136,"y":115.21043066824899}
|
||
{"page":52,"change":"none","str":"What we plan to do next is .... (state next ","dir":"ltr","width":"166.71","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","115.21"],"fontName":"Arial,Bold","x":174.329911705504,"y":115.21043066824899}
|
||
{"page":52,"change":"none","str":"plan","dir":"ltr","width":"17.65","height":"8.58","transform":["8.58","0.00","0.00","8.58","340.86","115.21"],"x":340.85885568556,"y":115.21043066824899}
|
||
{"page":52,"change":"none","str":")","dir":"ltr","width":"2.86","height":"8.58","transform":["8.58","0.00","0.00","8.58","358.57","115.21"],"x":358.56628532644,"y":115.21043066824899}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","104.99"],"fontName":"Symbol","x":174.329911705504,"y":104.99064177256899}
|
||
{"page":52,"change":"none","str":"Make agreed changes and test template again with night staff for 2 bays","dir":"ltr","width":"270.58","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","104.99"],"x":195.140705304064,"y":104.99064177256899}
|
||
{"page":52,"change":"none","str":".","dir":"ltr","width":"2.39","height":"8.58","transform":["8.58","0.00","0.00","8.58","465.94","104.99"],"x":465.93659323479994,"y":104.99064177256899}
|
||
{"page":52,"change":"none","str":"","dir":"ltr","width":"3.95","height":"8.58","transform":["8.58","0.00","0.00","8.58","174.33","94.77"],"fontName":"Symbol","x":174.329911705504,"y":94.770852876889}
|
||
{"page":52,"change":"none","str":"Deliver more training and practice opportunities using SBAR with ","dir":"ltr","width":"245.83","height":"8.58","transform":["8.58","0.00","0.00","8.58","195.14","94.77"],"x":195.140705304064,"y":94.770852876889}
|
||
{"page":52,"change":"none","str":"readback","dir":"ltr","width":"35.30","height":"8.58","transform":["8.58","0.00","0.00","8.58","441.29","94.77"],"x":441.29223239439995,"y":94.770852876889}
|
||
{"page":53,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":53,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":53,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
{"page":53,"change":"none","str":"54","dir":"ltr","width":"12.24","height":"11.04","transform":["11.04","0.00","0.00","11.04","438.29","30.84"],"x":438.29,"y":30.84}
|
||
{"page":53,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
|
||
{"page":53,"change":"none","str":"2015","dir":"ltr","width":"24.48","height":"11.04","transform":["11.04","0.00","0.00","11.04","720.22","31.68"],"x":720.22,"y":31.68}
|
||
{"page":53,"change":"none","str":"Appendix J","dir":"ltr","width":"64.57","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
|
||
{"page":53,"change":"none","str":": Example PDSA for testing new transfer of care process","dir":"ltr","width":"321.97","height":"12.00","transform":["12.00","0.00","0.00","12.00","118.58","524.38"],"x":118.58,"y":524.38}
|
||
{"page":54,"change":"none","str":"Quality Improvement Clinic Ltd. ","dir":"ltr","width":"155.86","height":"11.04","transform":["11.04","0.00","0.00","11.04","53.88","30.84"],"x":53.88,"y":30.84}
|
||
{"page":54,"change":"none","str":"P a g e","dir":"ltr","width":"34.79","height":"11.04","transform":["11.04","0.00","0.00","11.04","391.49","30.84"],"x":391.49,"y":30.84}
|
||
{"page":54,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
|
||
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{"page":54,"change":"none","str":"Appendix K","dir":"ltr","width":"66.56","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.38"],"x":53.88,"y":524.38}
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{"page":54,"change":"none","str":"Example","dir":"ltr","width":"49.24","height":"12.00","transform":["12.00","0.00","0.00","12.00","127.94","524.38"],"x":127.94,"y":524.38}
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{"page":54,"change":"none","str":"s of","dir":"ltr","width":"21.37","height":"12.00","transform":["12.00","0.00","0.00","12.00","177.26","524.38"],"x":177.26,"y":524.38}
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{"page":54,"change":"none","str":"standardised com","dir":"ltr","width":"102.56","height":"12.00","transform":["12.00","0.00","0.00","12.00","201.98","524.38"],"x":201.98,"y":524.38}
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{"page":54,"change":"none","str":"Reproduced with permission of ","dir":"ltr","width":"154.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","660.46","473.74"],"x":660.46,"y":473.74}
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{"page":54,"change":"none","str":"Dr ","dir":"ltr","width":"14.69","height":"11.04","transform":["11.04","0.00","0.00","11.04","719.14","461.02"],"x":719.14,"y":461.02}
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{"page":55,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
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{"page":55,"change":"none","str":"Reproduced with permission of the ","dir":"ltr","width":"172.32","height":"11.04","transform":["11.04","0.00","0.00","11.04","561.07","521.02"],"x":561.07,"y":521.02}
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{"page":55,"change":"none","str":"Heart of England NHS Foundation ","dir":"ltr","width":"169.95","height":"11.04","transform":["11.04","0.00","0.00","11.04","561.07","506.50"],"x":561.07,"y":506.5}
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{"page":55,"change":"none","str":"Trust","dir":"ltr","width":"25.15","height":"11.04","transform":["11.04","0.00","0.00","11.04","561.07","491.86"],"x":561.07,"y":491.86}
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{"page":56,"change":"none","str":"| ","dir":"ltr","width":"5.72","height":"11.04","transform":["11.04","0.00","0.00","11.04","432.41","30.84"],"x":432.41,"y":30.84}
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{"page":56,"change":"none","str":"Standard Nursing Handover ","dir":"ltr","width":"149.04","height":"11.04","transform":["11.04","0.00","0.00","11.04","127.46","437.14"],"x":127.46,"y":437.14}
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{"page":56,"change":"none","str":"Procedure ","dir":"ltr","width":"57.54","height":"11.04","transform":["11.04","0.00","0.00","11.04","127.46","422.59"],"x":127.46,"y":422.59}
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{"page":56,"change":"none","str":"-","dir":"ltr","width":"3.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","184.94","422.59"],"x":184.94,"y":422.59}
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{"page":56,"change":"none","str":"HAND ME AN ","dir":"ltr","width":"72.99","height":"11.04","transform":["11.04","0.00","0.00","11.04","191.78","422.59"],"x":191.78,"y":422.59}
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{"page":56,"change":"none","str":"ISOBAR","dir":"ltr","width":"42.75","height":"11.04","transform":["11.04","0.00","0.00","11.04","127.46","407.35"],"x":127.46,"y":407.35}
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{"page":56,"change":"none","str":"-","dir":"ltr","width":"3.68","height":"11.04","transform":["11.04","0.00","0.00","11.04","173.30","407.35"],"x":173.3,"y":407.35}
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{"page":56,"change":"none","str":"Example","dir":"ltr","width":"45.25","height":"11.04","transform":["11.04","0.00","0.00","11.04","180.14","407.35"],"x":180.14,"y":407.35}
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{"page":57,"change":"none","str":": Example of how a poster can be used to spread the word about ","dir":"ltr","width":"371.41","height":"12.00","transform":["12.00","0.00","0.00","12.00","119.18","524.50"],"x":119.18,"y":524.5}
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{"page":58,"change":"none","str":"Appendix M: Summary of the six step improvement process for tran","dir":"ltr","width":"387.28","height":"12.00","transform":["12.00","0.00","0.00","12.00","53.88","524.50"],"x":53.88,"y":524.5}
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{"page":58,"change":"none","str":"•","dir":"ltr","width":"5.98","height":"12.00","transform":["12.00","0.00","0.00","12.00","144.74","487.49"],"fontName":"ABCDEE+Calibri","x":144.74,"y":487.49}
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{"page":58,"change":"none","str":"Observe, measure and process map the current communication process","dir":"ltr","width":"349.33","height":"12.00","transform":["12.00","0.00","0.00","12.00","162.77","456.77"],"fontName":"ABCDEE+Calibri","x":162.77,"y":456.77}
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{"page":58,"change":"none","str":"What does good look like? Compare your policy and communication process with the good practice checklist. ","dir":"ltr","width":"535.99","height":"12.00","transform":["12.00","0.00","0.00","12.00","162.77","441.26"],"fontName":"ABCDEE+Calibri","x":162.77,"y":441.26}
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{"page":58,"change":"none","str":"(Appendix B)","dir":"ltr","width":"62.51","height":"12.00","transform":["12.00","0.00","0.00","12.00","162.77","428.06"],"fontName":"ABCDEE+Calibri","x":162.77,"y":428.06}
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{"page":58,"change":"none","str":"Begin to answer the three questions of the model for improvement (Appendix C)","dir":"ltr","width":"391.66","height":"12.00","transform":["12.00","0.00","0.00","12.00","162.77","399.94"],"fontName":"ABCDEE+Calibri","x":162.77,"y":399.94}
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{"page":58,"change":"none","str":"Document your project plan (Appendix F) and use the sustainaiblity guide to think about long term impact of change","dir":"ltr","width":"565.57","height":"12.00","transform":["12.00","0.00","0.00","12.00","162.77","338.38"],"fontName":"ABCDEE+Calibri","x":162.77,"y":338.38}
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{"page":58,"change":"none","str":"Use the sustainability guide to ensure your changes will be sustained","dir":"ltr","width":"333.66","height":"12.00","transform":["12.00","0.00","0.00","12.00","161.64","97.97"],"fontName":"ABCDEE+Calibri","x":161.64,"y":97.968}
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{"page":59,"change":"none","str":"August","dir":"ltr","width":"34.26","height":"11.04","transform":["11.04","0.00","0.00","11.04","682.78","31.68"],"x":682.78,"y":31.68}
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{"page":59,"change":"none","str":"Ali Cole, Quality Improvement Project Lead. Nicola Davey, Topic Expert ","dir":"ltr","width":"321.05","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","432.34"],"fontName":"ABCDEE+Calibri","x":111.07,"y":432.34}
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{"page":59,"change":"none","str":"Sandra McNerney, Freelance Writer","dir":"ltr","width":"160.63","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","340.73"],"fontName":"ABCDEE+Calibri","x":111.07,"y":340.73}
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{"page":59,"change":"none","str":"Nicola Davey, Quality Improvement Practitioner, Quality Improvement Clinic Ltd ","dir":"ltr","width":"360.41","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","240.70"],"fontName":"ABCDEE+Calibri","x":111.07,"y":240.7}
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{"page":59,"change":"none","str":"Ali Cole, QI Practitioner and Topic Expert","dir":"ltr","width":"181.61","height":"11.04","transform":["11.04","0.00","0.00","11.04","111.07","223.90"],"fontName":"ABCDEE+Calibri","x":111.07,"y":223.9}
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