diff --git a/docs/support.xml b/docs/support.xml
index b432e273c..522cddcad 100644
--- a/docs/support.xml
+++ b/docs/support.xml
@@ -379,7 +379,10 @@ State:Stopped (Thu Mar 30 14:08:11 PDT 2006)</programlisting>
 
     <para>Otherwise, please post your question or problem report to the <ulink
     url="mailto:shorewall-users@lists.sourceforge.net">Shorewall users mailing
-    list</ulink>.</para>
+    list</ulink>. If you wish to keep the details of your configuration
+    private, then you may forward the accompanying dumps/traces etc. to <ulink
+    url="mailto:support@shorewall.net">support@shorewall.net</ulink>; the
+    report itself should still go to the appropriate mailing list.</para>
 
     <para><emphasis role="bold">IMPORTANT</emphasis>: You must subscribe to
     the mailing lists before you will be able to post to them (see links