diff --git a/docs/support.xml b/docs/support.xml
index b0d00b6be..3d9e36572 100644
--- a/docs/support.xml
+++ b/docs/support.xml
@@ -363,6 +363,11 @@ State:Stopped (Thu Mar 30 14:08:11 PDT 2006)</programlisting>
   <section>
     <title>Where to Send your Problem Report or to Ask for Help</title>
 
+    <para><emphasis role="bold">IF YOU HAVEN'T READ THE <link
+    linkend="Guidelines">PROBLEM REPORTING GUIDELINES</link> ABOVE, PLEASE
+    READ THEM NOW — IF YOU DON'T SUPPLY THE INFORMATION WE NEED, IT WILL JUST
+    DELAY A SOLUTION TO YOUR PROBLEM.</emphasis></para>
+
     <para><emphasis role="bold">If you run the current development release and
     your question involves a feature that is only available in the development
     release</emphasis> (see the <ulink url="ReleaseModel.html">Shorewall