mirror of
https://gitlab.com/shorewall/code.git
synced 2025-08-10 08:04:12 +02:00
Shorewall-1.4.7
git-svn-id: https://shorewall.svn.sourceforge.net/svnroot/shorewall/trunk@756 fbd18981-670d-0410-9b5c-8dc0c1a9a2bb
This commit is contained in:
teastep
@ -1,92 +1,62 @@
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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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<html>
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<head>
|
||||
|
||||
|
||||
<meta http-equiv="Content-Language" content="en-us">
|
||||
|
||||
|
||||
<meta http-equiv="Content-Type"
|
||||
content="text/html; charset=windows-1252">
|
||||
<title>Shorewall Support Guide</title>
|
||||
</head>
|
||||
<body>
|
||||
|
||||
<body>
|
||||
<table border="0" cellpadding="0" cellspacing="0"
|
||||
style="border-collapse: collapse;" width="100%" id="AutoNumber1"
|
||||
bgcolor="#3366ff" height="90">
|
||||
|
||||
<tbody>
|
||||
|
||||
<tr>
|
||||
|
||||
<td width="100%">
|
||||
|
||||
|
||||
<tr>
|
||||
<td width="100%">
|
||||
<h1 align="center"><font color="#ffffff">Shorewall Support Guide<img
|
||||
src="images/obrasinf.gif" alt="" width="90" height="90" align="middle">
|
||||
</font></h1>
|
||||
|
||||
</td>
|
||||
|
||||
</font></h1>
|
||||
</td>
|
||||
</tr>
|
||||
|
||||
|
||||
</tbody>
|
||||
</tbody>
|
||||
</table>
|
||||
|
||||
<h2>Before Reporting a Problem or Asking a Question<br>
|
||||
</h2>
|
||||
|
||||
There are a number of sources of Shorewall information. Please
|
||||
try these before you post.
|
||||
</h2>
|
||||
There are a number of sources of Shorewall information. Please try
|
||||
these before you post.
|
||||
<ul>
|
||||
<li>Shorewall versions
|
||||
earlier that 1.3.0 are no longer supported.<br>
|
||||
</li>
|
||||
<li>More than half of the questions posted on the support
|
||||
list have answers directly accessible from the <a
|
||||
href="http://www.shorewall.net/shorewall_quickstart_guide.htm#Documentation">Documentation
|
||||
Index</a><br>
|
||||
</li>
|
||||
<li>
|
||||
The <a href="http://www.shorewall.net/FAQ.htm">FAQ</a>
|
||||
has solutions to more than 20 common problems.
|
||||
</li>
|
||||
<li>
|
||||
The <a href="http://www.shorewall.net/troubleshoot.htm">Troubleshooting</a>
|
||||
Information contains a number of tips
|
||||
to help you solve common problems. </li>
|
||||
<li>
|
||||
The <a href="http://www.shorewall.net/errata.htm"> Errata</a>
|
||||
has links to download updated components. </li>
|
||||
<li>
|
||||
The Site and Mailing List Archives search facility
|
||||
can locate documents and posts about similar problems:
|
||||
</li>
|
||||
|
||||
<li>Shorewall versions earlier that 1.3.0 are no longer supported.<br>
|
||||
</li>
|
||||
<li>More than half of the questions posted on the support list have
|
||||
answers directly accessible from the <a
|
||||
href="http://www.shorewall.net/shorewall_quickstart_guide.htm#Documentation">Documentation
|
||||
Index</a><br>
|
||||
</li>
|
||||
<li> The <a href="http://www.shorewall.net/FAQ.htm">FAQ</a> has
|
||||
solutions to more than 20 common problems. </li>
|
||||
<li> The <a href="http://www.shorewall.net/troubleshoot.htm">Troubleshooting</a>
|
||||
Information contains a number of tips
|
||||
to help you solve common problems. </li>
|
||||
<li> The <a href="http://www.shorewall.net/errata.htm"> Errata</a>
|
||||
has links to download updated components. </li>
|
||||
<li> The Site and Mailing List Archives search facility can locate
|
||||
documents and posts about similar problems: </li>
|
||||
</ul>
|
||||
|
||||
<h2>Site and Mailing List Archive Search</h2>
|
||||
|
||||
<blockquote>
|
||||
<blockquote>
|
||||
<form method="post"
|
||||
action="http://lists.shorewall.net/cgi-bin/htsearch"> <font size="-1"> Match:
|
||||
|
||||
|
||||
action="http://lists.shorewall.net/cgi-bin/htsearch"> <font size="-1">Match:
|
||||
<select name="method">
|
||||
<option value="and">All </option>
|
||||
<option value="or">Any </option>
|
||||
<option value="boolean">Boolean </option>
|
||||
</select>
|
||||
Format:
|
||||
|
||||
Format:
|
||||
<select name="format">
|
||||
<option value="builtin-long">Long </option>
|
||||
<option value="builtin-short">Short </option>
|
||||
</select>
|
||||
Sort by:
|
||||
|
||||
Sort by:
|
||||
<select name="sort">
|
||||
<option value="score">Score </option>
|
||||
<option value="time">Time </option>
|
||||
@ -95,250 +65,193 @@ can locate documents and posts about similar problems:
|
||||
<option value="revtime">Reverse Time </option>
|
||||
<option value="revtitle">Reverse Title </option>
|
||||
</select>
|
||||
</font><input type="hidden" name="config"
|
||||
value="htdig"><input type="hidden" name="restrict" value=""><font
|
||||
size="-1"> Include Mailing List Archives:
|
||||
|
||||
</font><input type="hidden" name="config" value="htdig"><input
|
||||
type="hidden" name="restrict" value=""><font size="-1"> Include
|
||||
Mailing List Archives:
|
||||
<select size="1" name="exclude">
|
||||
<option value="">Yes</option>
|
||||
<option value="[http://lists.shorewall.net/pipermail/.*]">No</option>
|
||||
</select>
|
||||
</font><br>
|
||||
Search: <input type="text" size="30"
|
||||
name="words" value=""> <input type="submit" value="Search"><br>
|
||||
</form>
|
||||
</blockquote>
|
||||
|
||||
</font><br>
|
||||
Search: <input type="text" size="30" name="words" value=""> <input
|
||||
type="submit" value="Search"><br>
|
||||
</form>
|
||||
</blockquote>
|
||||
<h2>Problem Reporting Guidelines<br>
|
||||
</h2>
|
||||
|
||||
</h2>
|
||||
<ul>
|
||||
<li>Please remember we only
|
||||
know what is posted in your message. Do not leave out
|
||||
any information that appears to be correct, or was mentioned
|
||||
in a previous post. There have been countless posts by people
|
||||
who were sure that some part of their configuration was correct
|
||||
when it actually contained a small error. We tend to be skeptics
|
||||
where detail is lacking.<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>Please keep in mind that
|
||||
you're asking for <strong>free</strong> technical
|
||||
support. Any help we offer is an act of generosity, not an obligation.
|
||||
Try to make it easy for us to help you. Follow good, courteous
|
||||
practices in writing and formatting your e-mail. Provide details
|
||||
that we need if you expect good answers. <em>Exact quoting </em>
|
||||
of error messages, log entries, command output, and other output is
|
||||
better than a paraphrase or summary.<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>
|
||||
Please don't describe your environment and then
|
||||
ask us to send you custom configuration files.
|
||||
We're here to answer your questions but we can't
|
||||
do your job for you.<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>When reporting a problem,
|
||||
<strong>ALWAYS</strong> include this information:</li>
|
||||
|
||||
<li>Please remember we only know what is posted in your message. Do
|
||||
not leave out
|
||||
any information that appears to be correct, or was mentioned in a
|
||||
previous post. There have been countless posts by people who were sure
|
||||
that some part of their configuration was correct when it actually
|
||||
contained a small error. We tend to be skeptics where detail is lacking.<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>Please keep in mind that you're asking for <strong>free</strong>
|
||||
technical support. Any help we offer is an act of generosity, not an
|
||||
obligation. Try to make it easy for us to help you. Follow good,
|
||||
courteous practices in writing and formatting your e-mail. Provide
|
||||
details
|
||||
that we need if you expect good answers. <em>Exact quoting </em> of
|
||||
error messages, log entries, command output, and other output is
|
||||
better than a paraphrase or summary.<br>
|
||||
<br>
|
||||
</li>
|
||||
<li> Please don't describe your environment and then ask us to send
|
||||
you custom configuration files. We're here to answer your questions but
|
||||
we can't do your job for you.<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>When reporting a problem, <strong>ALWAYS</strong> include this
|
||||
information:</li>
|
||||
</ul>
|
||||
|
||||
<ul>
|
||||
|
||||
|
||||
<ul>
|
||||
<li>the exact version of
|
||||
Shorewall you are running.<br>
|
||||
<br>
|
||||
<b><font
|
||||
color="#009900">shorewall version</font><br>
|
||||
</b> <br>
|
||||
</li>
|
||||
|
||||
|
||||
<li>the exact version of Shorewall you are running.<br>
|
||||
<br>
|
||||
<b><font color="#009900">shorewall version</font><br>
|
||||
</b> <br>
|
||||
</li>
|
||||
</ul>
|
||||
|
||||
|
||||
<ul>
|
||||
|
||||
|
||||
</ul>
|
||||
|
||||
|
||||
<ul>
|
||||
<li>the complete, exact
|
||||
output of<br>
|
||||
<br>
|
||||
<font color="#009900"><b>ip
|
||||
addr show<br>
|
||||
<br>
|
||||
</b></font></li>
|
||||
|
||||
|
||||
<li>the complete, exact
|
||||
output of<br>
|
||||
<br>
|
||||
<font color="#009900"><b>ip addr show<br>
|
||||
<br>
|
||||
</b></font></li>
|
||||
</ul>
|
||||
|
||||
|
||||
<ul>
|
||||
<li>the complete, exact
|
||||
output of<br>
|
||||
<br>
|
||||
<font color="#009900"><b>ip
|
||||
route show<br>
|
||||
</b></font></li>
|
||||
|
||||
|
||||
<li>the complete, exact
|
||||
output of<br>
|
||||
<br>
|
||||
<font color="#009900"><b>ip route show<br>
|
||||
</b></font></li>
|
||||
</ul>
|
||||
|
||||
|
||||
<ul>
|
||||
|
||||
|
||||
|
||||
</ul>
|
||||
|
||||
</ul>
|
||||
|
||||
<ul>
|
||||
|
||||
|
||||
<ul>
|
||||
<li><small><small><font color="#ff0000"><u><i><big><b>THIS
|
||||
IS IMPORTANT!</b></big></i></u></font></small></small><big> </big>If your
|
||||
problem is that some type of connection to/from or through your firewall
|
||||
isn't working then please perform the following four steps:<br>
|
||||
<br>
|
||||
1. <b><font color="#009900">/sbin/shorewall reset</font></b><br>
|
||||
<br>
|
||||
2. Try making the connection that is failing.<br>
|
||||
<br>
|
||||
3.<b><font color="#009900"> /sbin/shorewall
|
||||
status > /tmp/status.txt</font></b><br>
|
||||
<br>
|
||||
4. Post the /tmp/status.txt file as an
|
||||
attachment (you may compress it if you like).<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>the exact wording of any <code
|
||||
<li><small><small><font color="#ff0000"><u><i><big><b>THIS
|
||||
IS IMPORTANT!</b></big></i></u></font></small></small><big> </big>If
|
||||
your
|
||||
problem is that some type of connection to/from or through your
|
||||
firewall
|
||||
isn't working then please perform the following four steps:<br>
|
||||
<br>
|
||||
1. <b><font color="#009900">/sbin/shorewall reset</font></b><br>
|
||||
<br>
|
||||
2. Try making the connection that is failing.<br>
|
||||
<br>
|
||||
3.<b><font color="#009900"> /sbin/shorewall status > /tmp/status.txt</font></b><br>
|
||||
<br>
|
||||
4. Post the /tmp/status.txt file as an
|
||||
attachment (you may compress it if you like).<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>the exact wording of any <code
|
||||
style="color: green; font-weight: bold;">ping</code> failure responses<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>If you installed Shorewall using one of the QuickStart
|
||||
Guides, please indicate which one. <br>
|
||||
<br>
|
||||
</li>
|
||||
<li><b>If you are running Shorewall under Mandrake
|
||||
using the Mandrake installation of Shorewall, please say so.<br>
|
||||
<br>
|
||||
</b></li>
|
||||
|
||||
|
||||
<br>
|
||||
</li>
|
||||
<li>If you installed Shorewall using one of the QuickStart Guides,
|
||||
please indicate which one. <br>
|
||||
<br>
|
||||
</li>
|
||||
<li><b>If you are running Shorewall under Mandrake
|
||||
using the Mandrake installation of Shorewall, please say so.<br>
|
||||
<br>
|
||||
</b></li>
|
||||
</ul>
|
||||
|
||||
<li>As a general matter, please <strong>do not edit the
|
||||
diagnostic information</strong> in an attempt to conceal
|
||||
your IP address, netmask, nameserver addresses, domain name,
|
||||
etc. These aren't secrets, and concealing them often misleads
|
||||
us (and 80% of the time, a hacker could derive them anyway
|
||||
from information contained in the SMTP headers of your post).<br>
|
||||
<br>
|
||||
<strong></strong></li>
|
||||
<li>Do you see any "Shorewall" messages
|
||||
("<b><font color="#009900">/sbin/shorewall show log</font></b>")
|
||||
when you exercise the function that is giving you problems?
|
||||
If so, include the message(s) in your post along with a copy of
|
||||
your /etc/shorewall/interfaces file.<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>Please include any of the Shorewall configuration
|
||||
files (especially the /etc/shorewall/hosts file
|
||||
if you have modified that file) that you think are
|
||||
relevant. If you include /etc/shorewall/rules, please include
|
||||
/etc/shorewall/policy as well (rules are meaningless unless
|
||||
one also knows the policies).<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>If an error occurs when you try
|
||||
to "<font color="#009900"><b>shorewall start</b></font>", include
|
||||
a trace (See the <a
|
||||
href="http://www.shorewall.net/troubleshoot.htm">Troubleshooting</a>
|
||||
section for instructions).<br>
|
||||
<br>
|
||||
</li>
|
||||
<li><b>The list server limits posts to 120kb
|
||||
so don't post GIFs of your network
|
||||
layout, etc. to the Mailing List -- your post will be
|
||||
<li>As a general matter, please <strong>do not edit the diagnostic
|
||||
information</strong> in an attempt to conceal your IP address, netmask,
|
||||
nameserver addresses, domain name, etc. These aren't secrets, and
|
||||
concealing them often misleads us (and 80% of the time, a hacker could
|
||||
derive them anyway from information contained in the SMTP headers of
|
||||
your post).<br>
|
||||
<br>
|
||||
<strong></strong></li>
|
||||
<li>Do you see any "Shorewall" messages ("<b><font color="#009900">/sbin/shorewall
|
||||
show log</font></b>") when you exercise the function that is giving you
|
||||
problems? If so, include the message(s) in your post along with a copy
|
||||
of your /etc/shorewall/interfaces file.<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>Please include any of the Shorewall configuration files
|
||||
(especially the /etc/shorewall/hosts file if you have modified that
|
||||
file) that you think are relevant. If you include /etc/shorewall/rules,
|
||||
please include /etc/shorewall/policy as well (rules are meaningless
|
||||
unless one also knows the policies).<br>
|
||||
<br>
|
||||
</li>
|
||||
<li>If an error occurs when you try to "<font color="#009900"><b>shorewall
|
||||
start</b></font>", include a trace (See the <a
|
||||
href="http://www.shorewall.net/troubleshoot.htm">Troubleshooting</a>
|
||||
section for instructions).<br>
|
||||
<br>
|
||||
</li>
|
||||
<li><b>The list server limits posts to 120kb so don't post GIFs of
|
||||
your network
|
||||
layout, etc. to the Mailing List -- your post will be
|
||||
rejected.</b></li>
|
||||
|
||||
</ul>
|
||||
|
||||
<blockquote> The author gratefully acknowleges that the above list was
|
||||
heavily plagiarized from the excellent LEAF document by <i>Ray</i>
|
||||
<em>Olszewski</em> found at <a
|
||||
<blockquote> The author gratefully acknowleges that the above list was
|
||||
heavily plagiarized from the excellent LEAF document by <i>Ray</i> <em>Olszewski</em>
|
||||
found at <a
|
||||
href="http://leaf-project.org/pub/doc/docmanager/docid_1891.html">http://leaf-project.org/pub/doc/docmanager/docid_1891.html</a>.<br>
|
||||
</blockquote>
|
||||
|
||||
</blockquote>
|
||||
<h2>When using the mailing list, please post in plain text</h2>
|
||||
|
||||
<blockquote> A growing number of MTAs serving list subscribers are
|
||||
rejecting all HTML traffic. At least one MTA has gone so far as to
|
||||
blacklist shorewall.net "for continuous abuse" because it has been
|
||||
my policy to allow HTML in list posts!!<br>
|
||||
<br>
|
||||
I think that blocking all
|
||||
HTML is a Draconian way to control spam and that the
|
||||
ultimate losers here are not the spammers but the list subscribers
|
||||
whose MTAs are bouncing all shorewall.net mail. As one list
|
||||
subscriber wrote to me privately "These e-mail admin's need
|
||||
to get a <i>(expletive deleted)</i> life instead of trying to
|
||||
rid the planet of HTML based e-mail". Nevertheless, to allow
|
||||
subscribers to receive list posts as must as possible, I have now
|
||||
configured the list server at shorewall.net to strip all HTML from
|
||||
outgoing posts.<br>
|
||||
</blockquote>
|
||||
|
||||
<blockquote> A growing number of MTAs serving list subscribers are
|
||||
rejecting all HTML traffic. At least one MTA has gone so far as to
|
||||
blacklist shorewall.net "for continuous abuse" because it has been
|
||||
my policy to allow HTML in list posts!!<br>
|
||||
<br>
|
||||
I think that blocking all HTML is a Draconian way to control spam and
|
||||
that the ultimate losers here are not the spammers but the list
|
||||
subscribers whose MTAs are bouncing all shorewall.net mail. As one list
|
||||
subscriber wrote to me privately "These e-mail admin's need to get a <i>(expletive
|
||||
deleted)</i> life instead of trying to rid the planet of HTML based
|
||||
e-mail". Nevertheless, to allow
|
||||
subscribers to receive list posts as must as possible, I have now
|
||||
configured the list server at shorewall.net to convert all HTML to
|
||||
plain text. These converted posts are difficult to read so all of us
|
||||
will appreciate it if you just post in plain text to begin with.<br>
|
||||
</blockquote>
|
||||
<h2>Where to Send your Problem Report or to Ask for Help</h2>
|
||||
|
||||
<blockquote>
|
||||
<blockquote>
|
||||
<h4>If you run Shorewall under Bering -- <span
|
||||
style="font-weight: 400;">please post your question or problem
|
||||
to the <a
|
||||
href="mailto:leaf-user@lists.sourceforge.net">LEAF Users mailing
|
||||
list</a>.</span></h4>
|
||||
<b>If you run Shorewall
|
||||
under MandrakeSoft Multi Network Firewall (MNF) and
|
||||
you have not purchased an MNF license from MandrakeSoft then
|
||||
you can post non MNF-specific Shorewall questions to the </b><a
|
||||
href="mailto:shorewall-users@lists.shorewall.net">Shorewall users mailing
|
||||
list</a>. <b>Do not expect to get free MNF support on the list</b>
|
||||
|
||||
style="font-weight: 400;">please post your question or problem to the <a
|
||||
href="mailto:leaf-user@lists.sourceforge.net">LEAF Users mailing list</a>.</span></h4>
|
||||
<b>If you run Shorewall under MandrakeSoft Multi Network Firewall
|
||||
(MNF) and you have not purchased an MNF license from MandrakeSoft then
|
||||
you can post non MNF-specific Shorewall questions to the </b><a
|
||||
href="mailto:shorewall-users@lists.shorewall.net">Shorewall users
|
||||
mailing list</a>. <b>Do not expect to get free MNF support on the list</b>
|
||||
<p>Otherwise, please post your question or problem to the <a
|
||||
href="mailto:shorewall-users@lists.shorewall.net">Shorewall users mailing
|
||||
list.</a> </p>
|
||||
</blockquote>
|
||||
href="mailto:shorewall-users@lists.shorewall.net">Shorewall users
|
||||
mailing list.</a> </p>
|
||||
</blockquote>
|
||||
<h2>Subscribing to the Users Mailing List<br>
|
||||
</h2>
|
||||
<blockquote>
|
||||
<p> To Subscribe to the mailing list go to <a
|
||||
href="http://lists.shorewall.net/mailman/listinfo/shorewall-users">http://lists.shorewall.net/mailman/listinfo/shorewall-users</a>
|
||||
<br>
|
||||
Secure: <a
|
||||
<p> To Subscribe to the mailing list go to <a
|
||||
href="https://lists.shorewall.net/mailman/listinfo/shorewall-users"
|
||||
target="_top">https//lists.shorewall.net/mailman/listinfo/shorewall-users</a>.<br>
|
||||
</p>
|
||||
</blockquote>
|
||||
|
||||
</p>
|
||||
</blockquote>
|
||||
<p>For information on other Shorewall mailing lists, go to <a
|
||||
href="http://lists.shorewall.net">http://lists.shorewall.net</a><br>
|
||||
</p>
|
||||
|
||||
<p align="left"><font size="2">Last Updated 8/1/2003 - Tom Eastep</font></p>
|
||||
|
||||
</p>
|
||||
<p align="left"><font size="2">Last Updated 9/17/2003 - Tom Eastep</font></p>
|
||||
<p align="left"><font face="Trebuchet MS"><a href="copyright.htm"> <font
|
||||
size="2">Copyright</font> <20> <font size="2">2001, 2002, 2003 Thomas M. Eastep.</font></a></font><br>
|
||||
</p>
|
||||
<br>
|
||||
<br>
|
||||
<br>
|
||||
size="2">Copyright</font> <20> <font size="2">2001, 2002, 2003 Thomas M.
|
||||
Eastep.</font></a></font><br>
|
||||
</p>
|
||||
<br>
|
||||
<br>
|
||||
<br>
|
||||
</body>
|
||||
</html>
|
||||
|
||||
Reference in New Issue
Block a user