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Resolve FAQ conflicts
git-svn-id: https://shorewall.svn.sourceforge.net/svnroot/shorewall/trunk@2095 fbd18981-670d-0410-9b5c-8dc0c1a9a2bb
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teastep
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@ -469,8 +469,7 @@
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<example>
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<title>Example:</title>
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<literallayout>Zone: dmz Interface: eth2 Subnet:
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192.168.2.0/24</literallayout>
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<literallayout>Zone: dmz Interface: eth2 Subnet: 192.168.2.0/24, Address 192.168.2.254</literallayout>
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<para>In <filename>/etc/shorewall/interfaces</filename>:</para>
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@ -480,6 +479,16 @@
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<para>In <filename>/etc/shorewall/na</filename>t, be sure that you
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have <quote>Yes</quote> in the ALL INTERFACES column.</para>
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<para>In <filename>/etc/shorewall/masq</filename>:</para>
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<programlisting>#INTERFACE SUBNET ADDRESS
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eth2 192.168.2.0/24 192.168.2.254</programlisting>
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<para>As in FAQ 2 above, all redirected traffic will appear to the
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server to originate on the firewall (which is yet one more reason
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that you should use DNS to correct this problem rather than applying
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horrible IP hacks).</para>
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</example>
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</section>
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@ -558,10 +567,9 @@
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interface.</programlisting></para>
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</blockquote>
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<para>Look <ulink url="http://linux-igd.sourceforge.net">here</ulink>
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for a solution for MSN IM but be aware that there are significant
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security risks involved with this solution. Also check the Netfilter
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mailing list archives at <ulink
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<para>Look <ulink url="UPnP.html">here</ulink> for a solution for MSN IM
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but be aware that there are significant security risks involved with
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this solution. Also check the Netfilter mailing list archives at <ulink
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url="http://www.netfilter.org">http://www.netfilter.org</ulink>.</para>
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</section>
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</section>
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@ -2176,4 +2184,4 @@
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Configuration... ...</programlisting>
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</section>
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</section>
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</article>
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</article>
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@ -15,7 +15,7 @@
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</author>
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</authorgroup>
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<pubdate>2005-02-28</pubdate>
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<pubdate>2005-05-02</pubdate>
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<copyright>
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<year>2004</year>
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@ -193,6 +193,10 @@
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/etc/shorewall/ipsec can be used to match the zone to a particular (set
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of) SA(s) used to encrypt and decrypt traffic to/from the zone and the
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security policies that select which traffic to encrypt/decrypt.</para>
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<para>For more information on IPSEC, Kernel 2.6 and Shorewall see <ulink
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url="LinuxFest.pdf">my presentation on the subject given at LinuxFest NW
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2005</ulink>.</para>
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</section>
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<section>
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@ -809,4 +813,4 @@ all all REJECT info
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different dialog boxes on Windows XP!!!</para>
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</warning>
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</section>
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</article>
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</article>
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@ -13,7 +13,7 @@
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<surname>Eastep</surname>
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</author>
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<pubdate>2005-03-22</pubdate>
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<pubdate>2005-05-03</pubdate>
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<copyright>
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<year>2001-2005</year>
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@ -51,7 +51,7 @@
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<para>Iproute (<quote>ip</quote> utility). The iproute package is
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included with most distributions but may not be installed by default.
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The official download site is <ulink type="remote"
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url="ftp://ftp.inr.ac.ru/ip-routing">http://developer.osdl.org/dev/iproute2/download/</ulink>.</para>
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url="http://developer.osdl.org/dev/iproute2/download/">http://developer.osdl.org/dev/iproute2/download/</ulink>.</para>
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</listitem>
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<listitem>
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@ -15,7 +15,7 @@
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</author>
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</authorgroup>
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<pubdate>2005-04-20</pubdate>
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<pubdate>2005-05-03</pubdate>
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<copyright>
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<year>2001-2005</year>
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@ -91,146 +91,134 @@
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<section id="Guidelines">
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<title>Problem Reporting Guidelines</title>
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<itemizedlist>
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<para>Please refer to the following flowchart to guide you through the
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problem reporting process.</para>
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<graphic align="center" fileref="images/Troubleshoot.png" />
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<orderedlist>
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<listitem>
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<para>When reporting a problem, <emphasis
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role="bold">ALWAYS</emphasis> include this information:</para>
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<para>If your problem is that an <emphasis
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role="bold">error</emphasis> occurs when you try to
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<quote><command>shorewall start</command></quote>, then please:</para>
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<itemizedlist>
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<listitem>
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<para>If your problem is that an <emphasis
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role="bold">error</emphasis> occurs when you try to
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<quote><command>shorewall start</command></quote>, then
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please:</para>
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<blockquote>
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<programlisting><command>/sbin/shorewall trace start 2> /tmp/trace</command></programlisting>
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<blockquote>
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<programlisting><command>/sbin/shorewall trace start 2> /tmp/trace</command></programlisting>
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<para>Forward the <filename>/tmp/trace</filename> file as an
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attachment (you may compress it if you like).</para>
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</blockquote>
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</listitem>
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<para>Forward the <filename>/tmp/trace</filename> file as an
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attachment (you may compress it if you like).</para>
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</blockquote>
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</listitem>
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<listitem>
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<para>If you are unsure if Shorewall is starting successfully on not
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then first note that if Shorewall starts successfully, the last
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message it produces is "Shorewall Started":</para>
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<listitem>
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<para>Otherwise, if you are unsure if Shorewall is starting
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successfully on not then first note that if Shorewall starts
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successfully, the last message it produces is "Shorewall
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Started":</para>
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<blockquote>
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<programlisting>…
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<blockquote>
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<programlisting>…
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Activating Rules...
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<emphasis role="bold">Shorewall Started</emphasis>
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gateway:~#</programlisting>
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</blockquote>
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</blockquote>
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<para>If you are seeing this message then Shorewall is starting
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successfully.</para>
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<para>If you are seeing this message then Shorewall is starting
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successfully.</para>
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<para>If you are still unsure if Shorewall is starting or not,
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enter the following command:</para>
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<para>If you are still unsure if Shorewall is starting or not, enter
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the following command:</para>
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<blockquote>
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<programlisting><command>/sbin/shorewall show shorewall</command></programlisting>
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</blockquote>
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<blockquote>
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<programlisting><command>/sbin/shorewall show shorewall</command></programlisting>
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</blockquote>
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<para>If Shorewall has started successfully, you will see output
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similar to this:</para>
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<para>If Shorewall has started successfully, you will see output
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similar to this:</para>
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<blockquote>
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<programlisting>Shorewall-2.2.3 Chain shorewall at gateway - Wed Apr 20 14:41:53 PDT 2005
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<blockquote>
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<programlisting>Shorewall-2.2.3 Chain shorewall at gateway - Wed Apr 20 14:41:53 PDT 2005
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Counters reset Sat Apr 16 17:35:06 PDT 2005
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<emphasis role="bold">Chain shorewall (0 references)
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pkts bytes target prot opt in out source destination</emphasis></programlisting>
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</blockquote>
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</blockquote>
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<para>If Shorewall has not started properly, you will see output
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similar to this:</para>
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<para>If Shorewall has not started properly, you will see output
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similar to this:</para>
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<blockquote>
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<programlisting>Shorewall-2.2.3 Chain shorewall at gateway - Wed Apr 20 14:43:13 PDT 2005
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<blockquote>
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<programlisting>Shorewall-2.2.3 Chain shorewall at gateway - Wed Apr 20 14:43:13 PDT 2005
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Counters reset Sat Apr 16 17:35:06 PDT 2005
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<emphasis role="bold">iptables: No chain/target/match by that name</emphasis>
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</programlisting>
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</blockquote>
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</blockquote>
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</listitem>
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<para>If you get this result after you have tried to start
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Shorewall, please produce a trace and forward it to the list as
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instructed above.</para>
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<listitem>
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<para>If your problem is that some set of <emphasis
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role="bold">connection</emphasis>s to/from or through your firewall
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<emphasis role="bold">isn't working</emphasis> (examples: local
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systems can't access the internet, you can't send email through the
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firewall, you can't surf the web from the firewall, etc.) then please
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perform the following four steps:</para>
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<orderedlist>
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<listitem>
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<para>If Shorewall isn't started then <command>/sbin/shorewall
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start</command>. Otherwise <command>/sbin/shorewall
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reset</command>.</para>
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</listitem>
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<listitem>
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<para>Otherwise, if your problem is that some set of <emphasis
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role="bold">connection</emphasis>s to/from or through your
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firewall <emphasis role="bold">isn't working</emphasis> (examples:
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local systems can't access the internet, you can't send email
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through the firewall, you can't surf the web from the firewall,
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etc.) then please perform the following four steps:</para>
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<orderedlist>
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<listitem>
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<para>If Shorewall isn't started then <command>/sbin/shorewall
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start</command>. Otherwise <command>/sbin/shorewall
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reset</command>.</para>
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</listitem>
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<listitem>
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<para>Try making the connection that is failing.</para>
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</listitem>
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<listitem>
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<para><command>/sbin/shorewall status >
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/tmp/status.txt</command></para>
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</listitem>
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<listitem>
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<para>Post the <filename>/tmp/status.txt</filename> file as an
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attachment (you may compress it if you like).</para>
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</listitem>
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</orderedlist>
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<para>Try making the connection that is failing.</para>
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</listitem>
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<listitem>
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<para>Otherwise please include the following
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information:<itemizedlist>
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<listitem>
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<para>the exact version of Shorewall you are running.</para>
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<programlisting><emphasis role="bold">/sbin/shorewall version</emphasis></programlisting>
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</listitem>
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<listitem>
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<para>the complete exact output of</para>
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<programlisting><command>ip addr show</command></programlisting>
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</listitem>
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<listitem>
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<para>the complete exact output of</para>
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<programlisting><command>ip route show</command></programlisting>
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</listitem>
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</itemizedlist></para>
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<para><command>/sbin/shorewall status >
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/tmp/status.txt</command></para>
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</listitem>
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<listitem>
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<para>Please include the exact wording of any ping failure
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responses</para>
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<para>Post the <filename>/tmp/status.txt</filename> file as an
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attachment (you may compress it if you like).</para>
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</listitem>
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<listitem>
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<para><emphasis role="bold">If you installed Shorewall using one
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of the QuickStart Guides, please indicate which one</emphasis>.
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<emphasis role="bold">If you did not use one of the QuickStart
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Guides, please say so</emphasis>.</para>
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<para>Describe where you are trying to make the connection from
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(IP address) and what host you are trying to connect to.</para>
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</listitem>
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</orderedlist>
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</listitem>
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<listitem>
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<para>Otherwise please include the following information:</para>
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<itemizedlist>
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<listitem>
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<para>the exact version of Shorewall you are running.</para>
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<programlisting><emphasis role="bold">/sbin/shorewall version</emphasis></programlisting>
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</listitem>
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<listitem>
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<para>the complete exact output of</para>
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<programlisting><command>ip addr show</command></programlisting>
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</listitem>
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<listitem>
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<para>the complete exact output of</para>
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<programlisting><command>ip route show</command></programlisting>
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</listitem>
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</itemizedlist>
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</listitem>
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</orderedlist>
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<itemizedlist>
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<listitem>
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<para>Please remember we only know what is posted in your message. Do
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not leave out any information that appears to be correct, or was
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