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More fiddling with the support documentation.
git-svn-id: https://shorewall.svn.sourceforge.net/svnroot/shorewall/trunk@2113 fbd18981-670d-0410-9b5c-8dc0c1a9a2bb
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@ -15,7 +15,7 @@
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</author>
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</authorgroup>
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<pubdate>2005-05-03</pubdate>
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<pubdate>2005-05-14</pubdate>
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<copyright>
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<year>2001-2005</year>
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@ -100,7 +100,8 @@
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<listitem>
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<para>If your problem is that an <emphasis
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role="bold">error</emphasis> occurs when you try to
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<quote><command>shorewall start</command></quote>, then please:</para>
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<quote><command>shorewall start</command></quote> or if Shorewall is
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otherwise failing to start properly, then please:</para>
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<blockquote>
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<programlisting><command>/sbin/shorewall trace start 2> /tmp/trace</command></programlisting>
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@ -111,7 +112,7 @@
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</listitem>
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<listitem>
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<para>If you are unsure if Shorewall is starting successfully on not
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<para>If you are unsure if Shorewall is starting successfully or not
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then first note that if Shorewall starts successfully, the last
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message it produces is "Shorewall Started":</para>
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@ -158,12 +159,12 @@ Counters reset Sat Apr 16 17:35:06 PDT 2005
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</listitem>
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<listitem>
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<para>If your problem is that some set of <emphasis
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role="bold">connection</emphasis>s to/from or through your firewall
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<emphasis role="bold">isn't working</emphasis> (examples: local
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systems can't access the internet, you can't send email through the
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firewall, you can't surf the web from the firewall, etc.) then please
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perform the following four steps:</para>
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<para>If Shorewall is starting successfully and your problem is that
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some set of <emphasis role="bold">connection</emphasis>s to/from or
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through your firewall <emphasis role="bold">isn't working</emphasis>
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(examples: local systems can't access the internet, you can't send
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email through the firewall, you can't surf the web from the firewall,
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etc.) then please perform the following four steps:</para>
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<orderedlist>
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<listitem>
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@ -188,7 +189,16 @@ Counters reset Sat Apr 16 17:35:06 PDT 2005
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<listitem>
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<para>Describe where you are trying to make the connection from
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(IP address) and what host you are trying to connect to.</para>
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(IP address) and what host (IP address) you are trying to connect
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to.</para>
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</listitem>
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<listitem>
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<para><emphasis role="bold">Please do not edit the diagnostic
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information</emphasis> in an attempt to conceal your IP address,
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netmask, nameserver addresses, domain name, etc. These aren't
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secrets, and concealing them often misleads us and may prevent
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your problem from being looked at all together.</para>
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</listitem>
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</orderedlist>
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</listitem>
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@ -317,9 +327,10 @@ Counters reset Sat Apr 16 17:35:06 PDT 2005
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(expletive deleted) life instead of trying to rid the planet of HTML based
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e-mail</quote>. Nevertheless, to allow subscribers to receive list posts
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as must as possible, I have now configured the list server at
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shorewall.net to convert all HTML to plain text. These converted posts are
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difficult to read so all of us will appreciate it if you just post in
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plain text to begin with.</para>
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shorewall.net to convert all HTML to plain text. Sometimes the conversion
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process fails in which case, the post sent to the list is empty. Even when
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conversion succeeds, the converted post is difficult to read so all of us
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will appreciate it if you just post in plain text to begin with.</para>
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</section>
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<section>
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