More fiddling with the support documentation.

git-svn-id: https://shorewall.svn.sourceforge.net/svnroot/shorewall/trunk@2113 fbd18981-670d-0410-9b5c-8dc0c1a9a2bb
This commit is contained in:
teastep 2005-05-14 23:32:01 +00:00
parent 89c9e740c8
commit de4d293b20

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@ -15,7 +15,7 @@
</author>
</authorgroup>
<pubdate>2005-05-03</pubdate>
<pubdate>2005-05-14</pubdate>
<copyright>
<year>2001-2005</year>
@ -100,7 +100,8 @@
<listitem>
<para>If your problem is that an <emphasis
role="bold">error</emphasis> occurs when you try to
<quote><command>shorewall start</command></quote>, then please:</para>
<quote><command>shorewall start</command></quote> or if Shorewall is
otherwise failing to start properly, then please:</para>
<blockquote>
<programlisting><command>/sbin/shorewall trace start 2&gt; /tmp/trace</command></programlisting>
@ -111,7 +112,7 @@
</listitem>
<listitem>
<para>If you are unsure if Shorewall is starting successfully on not
<para>If you are unsure if Shorewall is starting successfully or not
then first note that if Shorewall starts successfully, the last
message it produces is "Shorewall Started":</para>
@ -158,12 +159,12 @@ Counters reset Sat Apr 16 17:35:06 PDT 2005
</listitem>
<listitem>
<para>If your problem is that some set of <emphasis
role="bold">connection</emphasis>s to/from or through your firewall
<emphasis role="bold">isn't working</emphasis> (examples: local
systems can't access the internet, you can't send email through the
firewall, you can't surf the web from the firewall, etc.) then please
perform the following four steps:</para>
<para>If Shorewall is starting successfully and your problem is that
some set of <emphasis role="bold">connection</emphasis>s to/from or
through your firewall <emphasis role="bold">isn't working</emphasis>
(examples: local systems can't access the internet, you can't send
email through the firewall, you can't surf the web from the firewall,
etc.) then please perform the following four steps:</para>
<orderedlist>
<listitem>
@ -188,7 +189,16 @@ Counters reset Sat Apr 16 17:35:06 PDT 2005
<listitem>
<para>Describe where you are trying to make the connection from
(IP address) and what host you are trying to connect to.</para>
(IP address) and what host (IP address) you are trying to connect
to.</para>
</listitem>
<listitem>
<para><emphasis role="bold">Please do not edit the diagnostic
information</emphasis> in an attempt to conceal your IP address,
netmask, nameserver addresses, domain name, etc. These aren't
secrets, and concealing them often misleads us and may prevent
your problem from being looked at all together.</para>
</listitem>
</orderedlist>
</listitem>
@ -317,9 +327,10 @@ Counters reset Sat Apr 16 17:35:06 PDT 2005
(expletive deleted) life instead of trying to rid the planet of HTML based
e-mail</quote>. Nevertheless, to allow subscribers to receive list posts
as must as possible, I have now configured the list server at
shorewall.net to convert all HTML to plain text. These converted posts are
difficult to read so all of us will appreciate it if you just post in
plain text to begin with.</para>
shorewall.net to convert all HTML to plain text. Sometimes the conversion
process fails in which case, the post sent to the list is empty. Even when
conversion succeeds, the converted post is difficult to read so all of us
will appreciate it if you just post in plain text to begin with.</para>
</section>
<section>