Shorewall Support

Tom Eastep

Copyright © 2005,2006 Thomas M. Eastep

Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.2 or any later version published by the Free Software Foundation; with no Invariant Sections, with no Front-Cover, and with no Back-Cover Texts. A copy of the license is included in the section entitled “GNU Free Documentation License”.

2006-09-09

Shorewall Versions

There are different support resources available, depending on the Shorewall version you are running. To determine which version of Shorewall you are running, at a root shell prompt type shorewall version.

Example:

gateway:~# shorewall version
3.0.5
gateway:~#

Please note that versions of Shorewall earlier than 3.0.0 are no longer supported but we will still try to help you if we can.

Getting Help

Reporting a problem or asking for help - Shorewall 3.x

Self-Help Resources

QuickStart Guides (HOWTOs for setting up Shorewall in popular configurations) - Shorewall3.x
Installation/Upgrade Instructions - Shorewall 3.x
Shorewall Features (What it can do) - Shorewall 3.x
Limitations (Some things that it cannot do) - Shorewall 3.x
FAQs - Shorewall 3.x
Troubleshooting Guide - Shorewall 3.x
Upgrade Issues (when you encounter problems after upgrading your Shorewall installation)

Errata

At each download site (with the exception of SourceForge), the directory for each release contains the following:

A known_problems.txt file that details the problems found in that release
An errata directory containing updated Shorewall components that correct problems described in the known_problems.txt file.

If you are not running the latest minor release, be sure to check the releases newer than yours to see if your issue has been addressed in a newer version.