shorewall_code/web/support.html
2006-12-04 23:53:22 +00:00

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<title>Shorewall Support</title>
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<h1 style="text-align: left;">Shorewall Support<br>
</h1>
<span style="font-weight: bold;">Tom Eastep<br>
<br>
</span>Copyright © 2005,2006 Thomas M. Eastep<br>
<p>Permission is granted to copy, distribute and/or modify this
document under the terms of the GNU Free Documentation License, Version
1.2 or any later version published by the Free Software Foundation;
with no Invariant Sections, with no Front-Cover, and with no Back-Cover
Texts. A copy of the license is included in the section entitled “<span
class="quote"><a href="GnuCopyright.htm" target="_self">GNU Free
Documentation License</a></span>”.<br>
</p>
<p>2006-12-04<br>
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<hr style="width: 100%; height: 2px;"> <span style="font-weight: bold;"></span><span
style="font-weight: bold;"><span style="text-decoration: underline;"></span></span>
<h2>Shorewall Versions</h2>
There are different support resources available, depending on the
Shorewall version you are running. To determine which version of
Shorewall you are running, at a root
shell prompt type <span style="font-weight: bold;">shorewall version.<br>
<br>
Example:<br>
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<pre style="background-color: rgb(190, 225, 246);">gateway:~# shorewall version<br><span
style="font-weight: bold;">3.0</span>.5<br>gateway:~# <br></pre>
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<span style="font-weight: bold;"></span><br>
Please note that versions of Shorewall earlier than 3.0.0 are no longer
supported but<a href="2.0/support.htm"> we will still try to help you
if we can</a>.<br>
<h2>Getting Help</h2>
<ul>
<li>Reporting a problem or asking for help - <a href="support.htm">Shorewall
3.x</a></li>
</ul>
<a href="support.htm"></a>
<h2>Self-Help Resources</h2>
<ul>
<li>QuickStart Guides
(HOWTOs for setting up Shorewall in popular configurations) -&nbsp;<a
href="shorewall_quickstart_guide.htm">Shorewall3.x</a> </li>
<li>Installation/Upgrade Instructions - <a href="Install.htm">Shorewall
3.x</a><br>
</li>
<li>Shorewall Features (What it
can do) - <a href="shorewall_features.htm">Shorewall
3.x</a><br>
</li>
<li>Limitations (Some things that
it cannot do) -&nbsp;<a href="Shorewall_Doesnt.html">Shorewall
3.x</a><br>
</li>
<li>FAQs -&nbsp;<a href="FAQ.htm">Shorewall 3.x</a><br>
</li>
<li>Troubleshooting Guide - <a href="troubleshoot.htm">Shorewall
3.x</a><br>
</li>
<li><a href="upgrade_issues.htm">Upgrade&nbsp;Issues</a> (when you
encounter problems after upgrading your Shorewall installation)</li>
<li><a href="http://dir.gmane.org/gmane.comp.security.shorewall">Shorewall
Users Mailing List Archive</a><br>
</li>
</ul>
<h2>Errata</h2>
<ul>
<li>At each download site (with the exception of SourceForge), the
directory for each release contains the following:</li>
<ul>
<li>A <span style="font-weight: bold;">known_problems.txt</span>
file that details the problems found in that release</li>
<li>An <span style="font-weight: bold;">errata</span> directory
containing updated Shorewall components that correct problems described
in the known_problems.txt file.</li>
</ul>
<li>If you are not running the latest minor release, be sure to check
the releases newer than yours to see if your issue has been addressed
in a newer version.<br>
</li>
</ul>
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