django-helpdesk/templates/helpdesk/ticket_list.html

{% extends "helpdesk/base.html" %}
{% block helpdesk_title %}Ticket Listing{% endblock %}
{% block helpdesk_head %}<script type='text/javascript' language='javascript'>
$(document).ready(function() {
    $("tr.row_hover").mouseover(function() {$(this).addClass("hover");}).mouseout(function() {$(this).removeClass("hover");});
});
</script>{% endblock %}
{% block helpdesk_body %}

{% load in_list %}

<form method='get' action='./'>
<label for='id_sort'>Sorting</label> <select id='id_sort' name='sort'>
    <option value='created'{% ifequal sort "created"%} selected='selected'{% endifequal %}>Created</option>
    <option value='title'{% ifequal sort "title"%} selected='selected'{% endifequal %}>Title</option>
    <option value='queue'{% ifequal sort "queue"%} selected='selected'{% endifequal %}>Queue</option>
    <option value='status'{% ifequal sort "status"%} selected='selected'{% endifequal %}>Status</option>
    <option value='priority'{% ifequal sort "priority"%} selected='selected'{% endifequal %}>Priority</option>
    <option value='assigned_to'{% ifequal sort "assigned_to"%} selected='selected'{% endifequal %}>Owner</option>
</select>

<label for='id_owners'>Owner(s)</label> <select id='id_owners' name='assigned_to' multiple='selected' size='5'>{% for u in user_choices %}<option value='{{ u.id }}'{% if u.id|in_list:owners %} selected='selected'{% endif %}>{{ u.username }}</option>{% endfor %}</select>

<label for='id_queues'>Queue(s)</label> <select id='id_queues' name='queue' multiple='selected' size='5'>{% for q in queue_choices %}<option value='{{ q.id }}'{% if q.id|in_list:queues %} selected='selected'{% endif %}>{{ q.title }}</option>{% endfor %}</select>

<label for='id_statuses'>Status(es)</label> {% for s in status_choices %}<input type='checkbox' name='status' value='{{ s.0 }}'{% if s.0|in_list:statuses %} checked='checked'{% endif %}> {{ s.1 }}{% endfor %}

<label for='id_query'>Keywords</label> <input type='text' name='q' value='{{ query }}' id='id_query' />

<input type='submit' value='Go!' />
</form>

<table width='100%'>
<tr class='row_tablehead'><td colspan='7'>Tickets</td></tr>
<tr class='row_columnheads'><th>#</th><th>Pr</th><th>Title</th><th>Queue</th><th>Status</th><th>Created</th><th>Owner</th></tr>
{% if tickets %}{% for ticket in tickets %}
<tr class='row_{% cycle odd,even %} row_hover'>
<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.ticket }}</a></th>
<td><img src='{{ ticket.get_priority_img }}' alt='Priority {{ ticket.priority }}' title='Priority {{ ticket.priority }}' height='16' width='16' /></td>
<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></th>
<td>{{ ticket.queue }}</td>
<td>{{ ticket.get_status_display }}</td>
<td><span title='{{ ticket.created|date:"r" }}'>{{ ticket.created|timesince }} ago</span></td>
<td>{{ ticket.get_assigned_to }}</td>
</tr>
{% endfor %}{% else %}
<tr class='row_odd'><td colspan='5'>No Tickets Match Your Selection</td></tr>
{% endif %}
</table>

{% endblock %}