django-helpdesk/templates/helpdesk/dashboard.html

{% extends "helpdesk/base.html" %}{% load i18n %}
{% block helpdesk_title %}{% trans "Helpdesk Dashboard" %}{% endblock %}
{% block helpdesk_head %}
<script type='text/javascript' language='javascript' src='{{ MEDIA_URL }}/helpdesk/hover.js'></script>
{% endblock %}
{% block helpdesk_body %}
<table width='30%'>
<tr class='row_tablehead'><td colspan='4'>{% trans "Helpdesk Summary" %}</td></tr>
<tr class='row_columnheads'><th>{% trans "Queue" %}</th><th>{% trans "Open" %}</th><th>{% trans "Resolved" %}</th></tr>
{% for queue in dash_tickets %}
<tr class='row_{% cycle odd,even %} row_hover '>
<th><a href='{% url helpdesk_list %}?queue={{ queue.queue }}'>{{ queue.name }}</a></th>
<td>{% if queue.open %}<a href='{% url helpdesk_list %}?queue={{ queue.queue }}&status=1&status=2'>{% endif %}{{ queue.open }}{% if queue.open %}</a>{% endif %}</td>
<td>{% if queue.resolved %}<a href='{% url helpdesk_list %}?queue={{ queue.queue }}&status=3'>{% endif %}{{ queue.resolved }}{% if queue.resolved %}</a>{% endif %}</td>
</tr>
{% endfor %}
</table>


<table width='100%'>
<tr class='row_tablehead'><td colspan='6'>{% trans "Your Tickets" %}</td></tr>
<tr class='row_columnheads'><th>#</th><th>{% trans "Pr" %}</th><th>{% trans "Title" %}</th><th>{% trans "Queue" %}</th><th>{% trans "Status" %}</th><th>{% trans "Last Update" %}</th></tr>
{% for ticket in user_tickets %}
<tr class='row_{% cycle odd,even %} row_hover'>
<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.ticket }}</a></th>
<td><img src='{{ ticket.get_priority_img }}' alt='{% blocktrans with ticket.priority as priority %}Priority {{ priority }}{% endblocktrans %}' title='{% blocktrans with ticket.priority as priority %}Priority {{ priority }}{% endblocktrans %}' height='16' width='16' /></td>
<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></th>
<td>{{ ticket.queue }}</td>
<td>{{ ticket.get_status }}</td>
<td><span title='{{ ticket.modified|date:"r" }}'>{{ ticket.modified|timesince }}</span></td>
</tr>
{% endfor %}
</table>

<table width='100%'>
<tr class='row_tablehead'><td colspan='6'>{% trans "Unassigned Tickets" %}</td></tr>
<tr class='row_columnheads'><th>#</th><th>{% trans "Pr" %}</th><th>{% trans "Title" %}</th><th>{% trans "Queue" %}</th><th>{% trans "Created" %}</th><th>&nbsp;</th></tr>
{% for ticket in unassigned_tickets %}
<tr class='row_{% cycle odd,even %} row_hover'>
<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.ticket }}</a></th>
<td><img src='{{ ticket.get_priority_img }}' alt='{% blocktrans with ticket.priority as priority %}Priority {{ priority }}{% endblocktrans %}' title='{% blocktrans with ticket.priority as priority %}Priority {{ priority }}{% endblocktrans %}' height='16' width='16' /></td>
<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></th>
<td>{{ ticket.queue }}</td>
<td><span title='{{ ticket.created|date:"r" }}'>{{ ticket.created|timesince }} ago</span></td>
<th><a href='{{ ticket.get_absolute_url }}?take'><img src='{{ MEDIA_URL }}/helpdesk/buttons/take.png' width='60' height='15' alt='{% trans "Take" %}' title='{% trans "Assign this ticket to yourself" %}' /></a></th>
</tr>
{% endfor %}
</table>

{% endblock %}