django-helpdesk/templates/helpdesk/emails/submitter_updated.html

{% extends "helpdesk/emails/base.html" %}

{% block header %}Your Ticket Has Been Updated{% endblock %}

{% block content %}
<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>You recently logged a ticket with a subject of <i>{{ ticket.title }}</i> with us. This e-mail is to advise you of an update to that ticket.</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>The following comment was added to ticket <b>{{ ticket.ticket }}</b>:</p>

<blockquote style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt; padding-left: 20px; border-left: solid #ccc 2px;'>{{ comment }}</blockquote>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>To provide us with further information, please reply to this e-mail.</p>

<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>If you wish to view this ticket online, you can visit <a href="{{ ticket.get_ticket_url }}">{{ ticket.get_ticket_url }}</a>.</p>

{% endblock %}