2008-01-16 01:26:24 +01:00
{% extends "helpdesk/public_base.html" %}
{% block helpdesk_title %}Helpdesk{% endblock %}
2008-01-16 04:23:43 +01:00
{% block helpdesk_head %}
< script src = "http://media.jutda.com.au/helpdesk/nicEdit.js" type = "text/javascript" > < / script >
< script type = "text/javascript" >
$(document).ready(function() {
nic = new nicEditor({buttonList: ['bold','italic','underline','strikeThrough','undo','redo','subscript','superscript','html']}).panelInstance('id_body');
});
< / script >
{% endblock %}
2008-01-16 01:26:24 +01:00
{% block helpdesk_body %}
< h2 > View a Ticket< / h2 >
< form method = 'get' action = '{% url helpdesk_public_view %}' >
< fieldset >
< dl >
< dt > < label for = 'id_ticket' > Ticket< / label > < / dt >
< dd > < input type = 'text' name = 'ticket' / > < / dd >
< dt > < label for = 'id_email' > Your E-mail Address< / label > < / dt >
< dd > < input type = 'text' name = 'email' / > < / dd >
< / dl >
< input type = 'submit' value = 'View Ticket' / >
< / fieldset >
< / form >
< h2 name = 'submit' > Submit a Ticket< / h2 >
< p > All fields are required. Please provide as descriptive a title and description as possible.< / p >
< form method = 'post' action = './#submit' >
< fieldset >
< dl >
< dt > < label for = 'id_queue' > {{ form.queue.label }}< / label > < / dt >
< dd > {{ form.queue }}< / dd >
{% if form.queue.errors %}
< dd class = 'error' > {{ form.queue.errors }}< / dd > {% endif %}
< dt > < label for = 'id_title' > {{ form.title.label }}< / label > < / dt >
< dd > {{ form.title }}< / dd >
{% if form.title.errors %}
< dd class = 'error' > {{ form.title.errors }}< / dd > {% endif %}
< dt > < label for = 'id_submitter_email' > {{ form.submitter_email.label }}< / label > < / dt >
< dd > {{ form.submitter_email }}< / dd >
{% if form.submitter_email.errors %}
< dd class = 'error' > {{ form.submitter_email.errors }}< / dd > {% endif %}
< dd class = 'form_help_text' > {{ form.submitter_email.help_text }}< / dd >
< dt > < label for = 'id_body' > {{ form.body.label }}< / label > < / dt >
< dd > {{ form.body }}< / dd >
{% if form.body.errors %}
< dd class = 'error' > {{ form.body.errors }}< / dd > {% endif %}
< dt > < label for = 'id_priority' > {{ form.priority.label }}< / label > < / dt >
< dd > {{ form.priority }}< / dd >
{% if form.priority.errors %}
< dd class = 'error' > {{ form.priority.errors }}< / dd > {% endif %}
< dd class = 'form_help_text' > {{ form.priority.help_text }}< / dd >
< / dl >
< div class = 'buttons' >
< input type = 'submit' value = 'Submit Ticket' / >
< / div >
< / fieldset >
< / form >
{% endblock %}