forked from extern/django-helpdesk
76 lines
2.3 KiB
Python
76 lines
2.3 KiB
Python
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from django.contrib.auth import get_user_model
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from django.contrib.sites.models import Site
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from django.core import mail
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from django.urls import reverse
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from django.test import TestCase
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from django.test.client import Client
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from helpdesk.models import Queue, Ticket, FollowUp
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from helpdesk import settings as helpdesk_settings
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from django.contrib.auth.models import User
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from django.contrib.auth.hashers import make_password
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import uuid
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import datetime
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try: # python 3
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from urllib.parse import urlparse
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except ImportError: # python 2
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from urlparse import urlparse
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from helpdesk.templatetags.ticket_to_link import num_to_link
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class TimeSpentTestCase(TestCase):
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def setUp(self):
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self.queue_public = Queue.objects.create(
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title='Queue 1',
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slug='q1',
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allow_public_submission=True,
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dedicated_time=datetime.timedelta(minutes=60)
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)
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self.ticket_data = {
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'title': 'Test Ticket',
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'description': 'Some Test Ticket',
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}
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ticket_data = dict(queue=self.queue_public, **self.ticket_data)
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self.ticket = Ticket.objects.create(**ticket_data)
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self.client = Client()
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user1_kwargs = {
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'username': 'staff',
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'email': 'staff@example.com',
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'password': make_password('Test1234'),
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'is_staff': True,
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'is_superuser': False,
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'is_active': True
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}
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self.user = User.objects.create(**user1_kwargs)
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def test_add_followup(self):
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"""Tests whether staff can delete tickets"""
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message_id = uuid.uuid4().hex
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followup = FollowUp.objects.create(
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ticket=self.ticket,
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date=datetime.datetime.now(),
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title="Testing followup",
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comment="Testing followup time spent",
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public=True,
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user=self.user,
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new_status=1,
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message_id=message_id,
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time_spent=datetime.timedelta(minutes=30)
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)
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followup.save()
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self.assertEqual(followup.time_spent.seconds, 1800)
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self.assertEqual(self.ticket.time_spent.seconds, 1800)
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self.assertEqual(self.queue_public.time_spent.seconds, 1800)
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self.assertTrue(
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self.queue_public.dedicated_time.seconds > self.queue_public.time_spent.seconds
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)
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