forked from extern/django-helpdesk
Update documentation for custom field search
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@ -5,4 +5,4 @@ django-helpdesk supports custom fields on the ``Ticket`` model. These fields are
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The demo at http://django-helpdesk-demo.herokuapp.com contains an example of each type of custom field, including a mix of mandatory and optional fields.
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The demo at http://django-helpdesk-demo.herokuapp.com contains an example of each type of custom field, including a mix of mandatory and optional fields.
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Custom fields are relatively inefficient, and you cannot search by them. They can be useful for tracking extra information that your organisation needs but that isn't supported out of the box.
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Custom fields are relatively inefficient; you can search them, but this might degrade performance of your installation if you make use of custom fields. They can be useful for tracking extra information that your organisation needs but that isn't supported out of the box.
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@ -7,21 +7,18 @@ Installation
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Prerequisites
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Prerequisites
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-------------
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-------------
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Before getting started, ensure your system meets the following dependencies:
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Before getting started, ensure your system meets the following recommended dependencies:
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* Python 3.4+, or Python 2.7
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* Python 3.6+, or Python 2.7 (Python 3.4+ may also work but unsupported)
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* Django 1.11.x (Django 2.0 support is coming in a future release; older
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* Django 1.11.x (Django 2.x should also work though, and recommended for new projects)
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releases such as 1.8-1.10 *may* work, but are not guaranteed. Django's
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deprecation policy suggests that any project that worked with 1.8 should
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be able to upgrade to 1.11 without any problems)
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Ensure any extra Django modules you wish to use are compatible before continuing.
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Ensure any extra Django modules you wish to use are compatible before continuing.
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**NOTE**: Python 2.7 support is deprecated in both ``django-helpdesk`` and Django.
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**NOTE**: Python 2.7 support is deprecated in both ``django-helpdesk`` and Django.
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Future releases of ``django-helpdesk`` may remove support for Python 2.7,
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Future releases of ``django-helpdesk`` may remove support for Python 2.7,
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and Django will no longer support Python 2.7 as of the Django 2.0 release.
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and Django will no longer support Python 2.7 as of the Django 2.0 release.
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It is highly recommended to start new projects using Python 3.4+, or migrate
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It is highly recommended to start new projects using Python 3.6+, or migrate
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existing projects to Python 3.4+.
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existing projects to Python 3.6+.
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Getting The Code
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Getting The Code
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