forked from extern/django-helpdesk
Add test for the add_email_to_ticketcc_if_not_in ticket function
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@ -813,6 +813,7 @@ class Ticket(models.Model):
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:param str email:
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:param User user:
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:param TicketCC ticketcc:
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:rtype: TicketCC|None
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"""
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if ticketcc:
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email = ticketcc.display
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@ -820,23 +821,28 @@ class Ticket(models.Model):
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if user.email:
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email = user.email
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else:
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# Ignore if user has no email address
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return
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elif not email:
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return
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raise ValueError('You must provide at least one parameter to get the email from')
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# Prepare all emails already into the ticket
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ticket_emails = [x.display for x in self.ticketcc_set.all()]
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if self.submitter_email:
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ticket_emails.append(self.submitter_email)
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if self.assigned_to and self.assigned_to.email:
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ticket_emails.append(self.assigned_to.email)
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# Check that email is not already part of the ticket
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if (
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email != self.submitter_email and
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(self.assigned_to and email != self.assigned_to.email) and
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email not in [x.display for x in self.ticketcc_set.all()]
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):
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if email not in ticket_emails:
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if ticketcc:
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ticketcc.ticket = self
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ticketcc.save(update_fields=['ticket'])
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elif user:
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self.ticketcc_set.create(user=user)
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ticketcc = self.ticketcc_set.create(user=user)
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else:
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self.ticketcc_set.create(email=email)
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ticketcc = self.ticketcc_set.create(email=email)
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return ticketcc
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class FollowUpManager(models.Manager):
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@ -1,10 +1,14 @@
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# -*- coding: utf-8 -*-
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from django.contrib.auth import get_user_model
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from django.urls import reverse
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from django.test import TestCase
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from helpdesk.models import Ticket, Queue
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from django.test.utils import override_settings
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User = get_user_model()
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@override_settings(
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HELPDESK_VIEW_A_TICKET_PUBLIC=True
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)
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@ -50,3 +54,42 @@ class TestTicketLookupPublicEnabled(TestCase):
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# confirm that we can still get to a url which was emailed earlier
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response = self.client.get(url, params)
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self.assertNotContains(response, "Invalid ticket ID")
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def test_add_email_to_ticketcc_if_not_in(self):
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staff_email = 'staff@mail.com'
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staff_user = User.objects.create(username='staff', email=staff_email, is_staff=True)
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self.ticket.assigned_to = staff_user
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self.ticket.save()
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email_1 = 'user1@mail.com'
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ticketcc_1 = self.ticket.ticketcc_set.create(email=email_1)
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# Add new email to CC
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email_2 = 'user2@mail.com'
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ticketcc_2 = self.ticket.add_email_to_ticketcc_if_not_in(email=email_2)
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self.assertEqual(list(self.ticket.ticketcc_set.all()), [ticketcc_1, ticketcc_2])
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# Add existing email, doesn't change anything
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self.ticket.add_email_to_ticketcc_if_not_in(email=email_1)
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self.assertEqual(list(self.ticket.ticketcc_set.all()), [ticketcc_1, ticketcc_2])
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# Add mail from assigned user, doesn't change anything
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self.ticket.add_email_to_ticketcc_if_not_in(email=staff_email)
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self.assertEqual(list(self.ticket.ticketcc_set.all()), [ticketcc_1, ticketcc_2])
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self.ticket.add_email_to_ticketcc_if_not_in(user=staff_user)
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self.assertEqual(list(self.ticket.ticketcc_set.all()), [ticketcc_1, ticketcc_2])
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# Move a ticketCC from ticket 1 to ticket 2
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ticket_2 = Ticket.objects.create(queue=self.ticket.queue, title='Ticket 2', submitter_email=email_2)
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self.assertEqual(ticket_2.ticketcc_set.count(), 0)
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ticket_2.add_email_to_ticketcc_if_not_in(ticketcc=ticketcc_1)
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self.assertEqual(ticketcc_1.ticket, ticket_2)
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self.assertEqual(ticket_2.ticketcc_set.count(), 1)
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# Adding email_2 doesn't change since it is already submitter email
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ticket_2.add_email_to_ticketcc_if_not_in(email=email_2)
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self.assertEqual(ticket_2.ticketcc_set.get(), ticketcc_1)
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ticket_2.add_email_to_ticketcc_if_not_in(ticketcc=ticketcc_2)
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self.assertEqual(ticket_2.ticketcc_set.get(), ticketcc_1)
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# Finally test function raises a Value error when no parameter is given
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self.assertRaises(ValueError, ticket_2.add_email_to_ticketcc_if_not_in)
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