diff --git a/helpdesk/migrations/0016_alter_model_options.py b/helpdesk/migrations/0016_alter_model_options.py
new file mode 100644
index 00000000..a265317a
--- /dev/null
+++ b/helpdesk/migrations/0016_alter_model_options.py
@@ -0,0 +1,43 @@
+# -*- coding: utf-8 -*-
+# Generated by Django 1.10.2 on 2017-03-08 17:51
+from __future__ import unicode_literals
+
+from django.db import migrations
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('helpdesk', '0015_expand_permission_name_size'),
+    ]
+
+    operations = [
+        migrations.AlterModelOptions(
+            name='attachment',
+            options={'ordering': ('filename',), 'verbose_name': 'Attachment', 'verbose_name_plural': 'Attachments'},
+        ),
+        migrations.AlterModelOptions(
+            name='emailtemplate',
+            options={'ordering': ('template_name', 'locale'), 'verbose_name': 'e-mail template', 'verbose_name_plural': 'e-mail templates'},
+        ),
+        migrations.AlterModelOptions(
+            name='followup',
+            options={'ordering': ('date',), 'verbose_name': 'Follow-up', 'verbose_name_plural': 'Follow-ups'},
+        ),
+        migrations.AlterModelOptions(
+            name='kbcategory',
+            options={'ordering': ('title',), 'verbose_name': 'Knowledge base category', 'verbose_name_plural': 'Knowledge base categories'},
+        ),
+        migrations.AlterModelOptions(
+            name='kbitem',
+            options={'ordering': ('title',), 'verbose_name': 'Knowledge base item', 'verbose_name_plural': 'Knowledge base items'},
+        ),
+        migrations.AlterModelOptions(
+            name='presetreply',
+            options={'ordering': ('name',), 'verbose_name': 'Pre-set reply', 'verbose_name_plural': 'Pre-set replies'},
+        ),
+        migrations.AlterUniqueTogether(
+            name='ticketcustomfieldvalue',
+            unique_together=set([('ticket', 'field')]),
+        ),
+    ]