diff --git a/helpdesk/migrations/0008_auto__chg_field_attachment_file__del_unique_ticketcustomfieldvalue_tic.py b/helpdesk/migrations/0008_auto__chg_field_attachment_file__del_unique_ticketcustomfieldvalue_tic.py new file mode 100644 index 00000000..b0b2577d --- /dev/null +++ b/helpdesk/migrations/0008_auto__chg_field_attachment_file__del_unique_ticketcustomfieldvalue_tic.py @@ -0,0 +1,234 @@ +# -*- coding: utf-8 -*- +from south.utils import datetime_utils as datetime +from south.db import db +from south.v2 import SchemaMigration +from django.db import models + + +class Migration(SchemaMigration): + + def forwards(self, orm): + # Removing unique constraint on 'TicketCustomFieldValue', fields ['ticket', 'field'] + db.delete_unique(u'helpdesk_ticketcustomfieldvalue', ['ticket_id', 'field_id']) + + + # Changing field 'Attachment.file' + db.alter_column(u'helpdesk_attachment', 'file', self.gf('django.db.models.fields.files.FileField')(max_length=1000)) + + def backwards(self, orm): + + # Changing field 'Attachment.file' + db.alter_column(u'helpdesk_attachment', 'file', self.gf('django.db.models.fields.files.FileField')(max_length=100)) + # Adding unique constraint on 'TicketCustomFieldValue', fields ['ticket', 'field'] + db.create_unique(u'helpdesk_ticketcustomfieldvalue', ['ticket_id', 'field_id']) + + + models = { + u'auth.group': { + 'Meta': {'object_name': 'Group'}, + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}), + 'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': u"orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}) + }, + u'auth.permission': { + 'Meta': {'ordering': "(u'content_type__app_label', u'content_type__model', u'codename')", 'unique_together': "((u'content_type', u'codename'),)", 'object_name': 'Permission'}, + 'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['contenttypes.ContentType']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '50'}) + }, + u'auth.user': { + 'Meta': {'object_name': 'User'}, + 'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}), + 'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}), + 'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}), + 'groups': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Group']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}), + 'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}), + 'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}), + 'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}), + 'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Permission']"}), + 'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'}) + }, + u'contenttypes.contenttype': { + 'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"}, + 'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}) + }, + u'helpdesk.attachment': { + 'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'}, + 'file': ('django.db.models.fields.files.FileField', [], {'max_length': '1000'}), + 'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '255'}), + 'size': ('django.db.models.fields.IntegerField', [], {}) + }, + u'helpdesk.customfield': { + 'Meta': {'object_name': 'CustomField'}, + 'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}), + 'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50'}), + 'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'required': ('django.db.models.fields.BooleanField', [], {}), + 'staff_only': ('django.db.models.fields.BooleanField', [], {}) + }, + u'helpdesk.emailtemplate': { + 'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'}, + 'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'html': ('django.db.models.fields.TextField', [], {}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}), + 'plain_text': ('django.db.models.fields.TextField', [], {}), + 'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'}) + }, + u'helpdesk.escalationexclusion': { + 'Meta': {'object_name': 'EscalationExclusion'}, + 'date': ('django.db.models.fields.DateField', [], {}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.followup': { + 'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'}, + 'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2014, 9, 2, 0, 0)'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.ignoreemail': { + 'Meta': {'object_name': 'IgnoreEmail'}, + 'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}), + 'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.kbcategory': { + 'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'}, + 'description': ('django.db.models.fields.TextField', [], {}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}) + }, + u'helpdesk.kbitem': { + 'Meta': {'ordering': "['title']", 'object_name': 'KBItem'}, + 'answer': ('django.db.models.fields.TextField', [], {}), + 'category': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.KBCategory']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}), + 'question': ('django.db.models.fields.TextField', [], {}), + 'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'}) + }, + u'helpdesk.presetreply': { + 'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'}, + 'body': ('django.db.models.fields.TextField', [], {}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.queue': { + 'Meta': {'ordering': "('title',)", 'object_name': 'Queue'}, + 'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}), + 'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}), + 'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}), + 'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}), + 'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}), + 'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}), + 'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.savedsearch': { + 'Meta': {'object_name': 'SavedSearch'}, + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'query': ('django.db.models.fields.TextField', [], {}), + 'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']"}) + }, + u'helpdesk.ticket': { + 'Meta': {'ordering': "('id',)", 'object_name': 'Ticket'}, + 'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': u"orm['auth.User']"}), + 'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}), + 'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}), + 'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}), + 'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}), + 'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Queue']"}), + 'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}), + 'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '200'}) + }, + u'helpdesk.ticketcc': { + 'Meta': {'object_name': 'TicketCC'}, + 'can_update': ('django.db.models.fields.BooleanField', [], {}), + 'can_view': ('django.db.models.fields.BooleanField', [], {}), + 'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}), + 'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.ticketchange': { + 'Meta': {'object_name': 'TicketChange'}, + 'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.ticketcustomfieldvalue': { + 'Meta': {'object_name': 'TicketCustomFieldValue'}, + 'field': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.CustomField']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}), + 'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.ticketdependency': { + 'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'}, + 'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': u"orm['helpdesk.Ticket']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': u"orm['helpdesk.Ticket']"}) + }, + u'helpdesk.usersettings': { + 'Meta': {'object_name': 'UserSettings'}, + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'user': ('django.db.models.fields.related.OneToOneField', [], {'to': u"orm['auth.User']", 'unique': 'True'}) + } + } + + complete_apps = ['helpdesk'] \ No newline at end of file diff --git a/helpdesk/migrations/0009_auto__chg_field_attachment_filename.py b/helpdesk/migrations/0009_auto__chg_field_attachment_filename.py new file mode 100644 index 00000000..1b6e52ed --- /dev/null +++ b/helpdesk/migrations/0009_auto__chg_field_attachment_filename.py @@ -0,0 +1,228 @@ +# -*- coding: utf-8 -*- +from south.utils import datetime_utils as datetime +from south.db import db +from south.v2 import SchemaMigration +from django.db import models + + +class Migration(SchemaMigration): + + def forwards(self, orm): + + # Changing field 'Attachment.filename' + db.alter_column(u'helpdesk_attachment', 'filename', self.gf('django.db.models.fields.CharField')(max_length=1000)) + + def backwards(self, orm): + + # Changing field 'Attachment.filename' + db.alter_column(u'helpdesk_attachment', 'filename', self.gf('django.db.models.fields.CharField')(max_length=100)) + + models = { + u'auth.group': { + 'Meta': {'object_name': 'Group'}, + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}), + 'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': u"orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}) + }, + u'auth.permission': { + 'Meta': {'ordering': "(u'content_type__app_label', u'content_type__model', u'codename')", 'unique_together': "((u'content_type', u'codename'),)", 'object_name': 'Permission'}, + 'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['contenttypes.ContentType']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '50'}) + }, + u'auth.user': { + 'Meta': {'object_name': 'User'}, + 'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}), + 'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}), + 'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}), + 'groups': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Group']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}), + 'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}), + 'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}), + 'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}), + 'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'related_name': "u'user_set'", 'blank': 'True', 'to': u"orm['auth.Permission']"}), + 'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'}) + }, + u'contenttypes.contenttype': { + 'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"}, + 'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}) + }, + u'helpdesk.attachment': { + 'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'}, + 'file': ('django.db.models.fields.files.FileField', [], {'max_length': '1000'}), + 'filename': ('django.db.models.fields.CharField', [], {'max_length': '1000'}), + 'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '255'}), + 'size': ('django.db.models.fields.IntegerField', [], {}) + }, + u'helpdesk.customfield': { + 'Meta': {'object_name': 'CustomField'}, + 'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}), + 'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50'}), + 'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'required': ('django.db.models.fields.BooleanField', [], {}), + 'staff_only': ('django.db.models.fields.BooleanField', [], {}) + }, + u'helpdesk.emailtemplate': { + 'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'}, + 'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'html': ('django.db.models.fields.TextField', [], {}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}), + 'plain_text': ('django.db.models.fields.TextField', [], {}), + 'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'}) + }, + u'helpdesk.escalationexclusion': { + 'Meta': {'object_name': 'EscalationExclusion'}, + 'date': ('django.db.models.fields.DateField', [], {}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.followup': { + 'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'}, + 'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2014, 9, 2, 0, 0)'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.ignoreemail': { + 'Meta': {'object_name': 'IgnoreEmail'}, + 'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}), + 'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.kbcategory': { + 'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'}, + 'description': ('django.db.models.fields.TextField', [], {}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}) + }, + u'helpdesk.kbitem': { + 'Meta': {'ordering': "['title']", 'object_name': 'KBItem'}, + 'answer': ('django.db.models.fields.TextField', [], {}), + 'category': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.KBCategory']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}), + 'question': ('django.db.models.fields.TextField', [], {}), + 'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'}) + }, + u'helpdesk.presetreply': { + 'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'}, + 'body': ('django.db.models.fields.TextField', [], {}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': u"orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.queue': { + 'Meta': {'ordering': "('title',)", 'object_name': 'Queue'}, + 'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}), + 'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}), + 'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}), + 'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}), + 'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + 'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}), + 'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}), + 'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}), + 'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.savedsearch': { + 'Meta': {'object_name': 'SavedSearch'}, + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'query': ('django.db.models.fields.TextField', [], {}), + 'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']"}) + }, + u'helpdesk.ticket': { + 'Meta': {'ordering': "('id',)", 'object_name': 'Ticket'}, + 'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': u"orm['auth.User']"}), + 'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}), + 'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}), + 'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}), + 'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}), + 'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}), + 'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Queue']"}), + 'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}), + 'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}), + 'title': ('django.db.models.fields.CharField', [], {'max_length': '200'}) + }, + u'helpdesk.ticketcc': { + 'Meta': {'object_name': 'TicketCC'}, + 'can_update': ('django.db.models.fields.BooleanField', [], {}), + 'can_view': ('django.db.models.fields.BooleanField', [], {}), + 'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}), + 'user': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['auth.User']", 'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.ticketchange': { + 'Meta': {'object_name': 'TicketChange'}, + 'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}), + 'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.FollowUp']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.ticketcustomfieldvalue': { + 'Meta': {'object_name': 'TicketCustomFieldValue'}, + 'field': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.CustomField']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': u"orm['helpdesk.Ticket']"}), + 'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}) + }, + u'helpdesk.ticketdependency': { + 'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'}, + 'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': u"orm['helpdesk.Ticket']"}), + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': u"orm['helpdesk.Ticket']"}) + }, + u'helpdesk.usersettings': { + 'Meta': {'object_name': 'UserSettings'}, + u'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}), + 'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}), + 'user': ('django.db.models.fields.related.OneToOneField', [], {'to': u"orm['auth.User']", 'unique': 'True'}) + } + } + + complete_apps = ['helpdesk'] \ No newline at end of file diff --git a/helpdesk/models.py b/helpdesk/models.py index 1f6f64b3..cd7dc895 100644 --- a/helpdesk/models.py +++ b/helpdesk/models.py @@ -631,11 +631,12 @@ class Attachment(models.Model): file = models.FileField( _('File'), upload_to=attachment_path, + max_length=1000, ) filename = models.CharField( _('Filename'), - max_length=100, + max_length=1000, ) mime_type = models.CharField(