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Merge pull request #174 from mpietsch/cctemplate2

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Now using mail template ..._cc for informing cc addresses.
This commit is contained in:
Ross Poulton 2013-04-22 17:33:48 -07:00
commit 3e80ded22f
1 changed files with 9 additions and 5 deletions
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14
helpdesk/views/staff.py
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@ -492,15 +492,17 @@ def update_ticket(request, ticket_id, public=False):
if f.new_status == Ticket.RESOLVED_STATUS:
template = 'resolved_submitter'
template = 'resolved_'
elif f.new_status == Ticket.CLOSED_STATUS:
template = 'closed_submitter'
template = 'closed_'
else:
template = 'updated_submitter'
template = 'updated_'
template_suffix = 'submitter'
if ticket.submitter_email:
send_templated_mail(
template,
template + template_suffix,
context,
recipients=ticket.submitter_email,
sender=ticket.queue.from_address,
@ -509,10 +511,12 @@ def update_ticket(request, ticket_id, public=False):
)
messages_sent_to.append(ticket.submitter_email)
template_suffix = 'cc'
for cc in ticket.ticketcc_set.all():
if cc.email_address not in messages_sent_to:
send_templated_mail(
template,
template + template_suffix,
context,
recipients=cc.email_address,
sender=ticket.queue.from_address,