forked from extern/django-helpdesk
Revert changes, updating objects missed somewhere
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a248181857
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@ -989,7 +989,7 @@ mass_update = staff_member_required(mass_update)
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# Prepare ticket attributes which will be displayed in the table to choose
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# Prepare ticket attributes which will be displayed in the table to choose
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# which value to keep when merging
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# which value to keep when merging
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TICKET_ATTRIBUTES = (
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ticket_attributes = (
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('created', _('Created date')),
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('created', _('Created date')),
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('due_date', _('Due on')),
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('due_date', _('Due on')),
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('get_status_display', _('Status')),
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('get_status_display', _('Status')),
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@ -1008,7 +1008,7 @@ def merge_ticket_values(
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for ticket in tickets:
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for ticket in tickets:
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ticket.values = {}
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ticket.values = {}
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# Prepare the value for each attributes of this ticket
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# Prepare the value for each attributes of this ticket
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for attribute, __ in TICKET_ATTRIBUTES:
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for attribute, __ in ticket_attributes:
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value = getattr(ticket, attribute, TicketCustomFieldValue.default_value)
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value = getattr(ticket, attribute, TicketCustomFieldValue.default_value)
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# Check if attr is a get_FIELD_display
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# Check if attr is a get_FIELD_display
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if attribute.startswith('get_') and attribute.endswith('_display'):
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if attribute.startswith('get_') and attribute.endswith('_display'):
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@ -1031,14 +1031,37 @@ def merge_ticket_values(
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}
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}
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def redirect_from_chosen_ticket(
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@staff_member_required
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request,
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def merge_tickets(request):
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chosen_ticket,
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"""
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tickets,
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An intermediate view to merge up to 3 tickets in one main ticket.
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custom_fields
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The user has to first select which ticket will receive the other tickets information and can also choose which
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) -> HttpResponseRedirect:
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data to keep per attributes as well as custom fields.
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Follow-ups and ticketCC will be moved to the main ticket and other tickets won't be able to receive new answers.
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"""
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ticket_select_form = MultipleTicketSelectForm(request.GET or None)
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tickets = custom_fields = None
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if ticket_select_form.is_valid():
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tickets = ticket_select_form.cleaned_data.get('tickets')
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custom_fields = CustomField.objects.all()
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merge_ticket_values(request, tickets, custom_fields)
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if request.method == 'POST':
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# Find which ticket has been chosen to be the main one
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try:
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chosen_ticket = tickets.get(
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id=request.POST.get('chosen_ticket'))
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except Ticket.DoesNotExist:
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ticket_select_form.add_error(
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field='tickets',
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error=_(
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'Please choose a ticket in which the others will be merged into.')
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)
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else:
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# Save ticket fields values
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# Save ticket fields values
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for attribute, __ in TICKET_ATTRIBUTES:
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for attribute, __ in ticket_attributes:
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id_for_attribute = request.POST.get(attribute)
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id_for_attribute = request.POST.get(attribute)
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if id_for_attribute != chosen_ticket.id:
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if id_for_attribute != chosen_ticket.id:
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try:
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try:
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@ -1126,46 +1149,9 @@ def redirect_from_chosen_ticket(
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ticketcc=ticketcc)
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ticketcc=ticketcc)
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return redirect(chosen_ticket)
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return redirect(chosen_ticket)
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@staff_member_required
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def merge_tickets(request):
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"""
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An intermediate view to merge up to 3 tickets in one main ticket.
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The user has to first select which ticket will receive the other tickets information and can also choose which
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data to keep per attributes as well as custom fields.
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Follow-ups and ticketCC will be moved to the main ticket and other tickets won't be able to receive new answers.
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"""
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ticket_select_form = MultipleTicketSelectForm(request.GET or None)
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tickets = custom_fields = None
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if ticket_select_form.is_valid():
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tickets = ticket_select_form.cleaned_data.get('tickets')
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custom_fields = CustomField.objects.all()
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merge_ticket_values(request, tickets, custom_fields)
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if request.method == 'POST':
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# Find which ticket has been chosen to be the main one
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try:
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chosen_ticket = tickets.get(
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id=request.POST.get('chosen_ticket'))
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except Ticket.DoesNotExist:
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ticket_select_form.add_error(
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field='tickets',
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error=_(
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'Please choose a ticket in which the others will be merged into.')
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)
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else:
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return redirect_from_chosen_ticket(
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request,
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chosen_ticket,
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tickets,
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custom_fields
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)
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return render(request, 'helpdesk/ticket_merge.html', {
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return render(request, 'helpdesk/ticket_merge.html', {
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'tickets': tickets,
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'tickets': tickets,
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'TICKET_ATTRIBUTES': TICKET_ATTRIBUTES,
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'ticket_attributes': ticket_attributes,
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'custom_fields': custom_fields,
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'custom_fields': custom_fields,
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'ticket_select_form': ticket_select_form
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'ticket_select_form': ticket_select_form
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})
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})
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