forked from extern/django-helpdesk
Revert changes, updating objects missed somewhere
This commit is contained in:
parent
a248181857
commit
40a243c23b
@ -989,7 +989,7 @@ mass_update = staff_member_required(mass_update)
|
||||
|
||||
# Prepare ticket attributes which will be displayed in the table to choose
|
||||
# which value to keep when merging
|
||||
TICKET_ATTRIBUTES = (
|
||||
ticket_attributes = (
|
||||
('created', _('Created date')),
|
||||
('due_date', _('Due on')),
|
||||
('get_status_display', _('Status')),
|
||||
@ -1008,7 +1008,7 @@ def merge_ticket_values(
|
||||
for ticket in tickets:
|
||||
ticket.values = {}
|
||||
# Prepare the value for each attributes of this ticket
|
||||
for attribute, __ in TICKET_ATTRIBUTES:
|
||||
for attribute, __ in ticket_attributes:
|
||||
value = getattr(ticket, attribute, TicketCustomFieldValue.default_value)
|
||||
# Check if attr is a get_FIELD_display
|
||||
if attribute.startswith('get_') and attribute.endswith('_display'):
|
||||
@ -1031,14 +1031,37 @@ def merge_ticket_values(
|
||||
}
|
||||
|
||||
|
||||
def redirect_from_chosen_ticket(
|
||||
request,
|
||||
chosen_ticket,
|
||||
tickets,
|
||||
custom_fields
|
||||
) -> HttpResponseRedirect:
|
||||
@staff_member_required
|
||||
def merge_tickets(request):
|
||||
"""
|
||||
An intermediate view to merge up to 3 tickets in one main ticket.
|
||||
The user has to first select which ticket will receive the other tickets information and can also choose which
|
||||
data to keep per attributes as well as custom fields.
|
||||
Follow-ups and ticketCC will be moved to the main ticket and other tickets won't be able to receive new answers.
|
||||
"""
|
||||
ticket_select_form = MultipleTicketSelectForm(request.GET or None)
|
||||
tickets = custom_fields = None
|
||||
if ticket_select_form.is_valid():
|
||||
tickets = ticket_select_form.cleaned_data.get('tickets')
|
||||
|
||||
custom_fields = CustomField.objects.all()
|
||||
|
||||
merge_ticket_values(request, tickets, custom_fields)
|
||||
|
||||
if request.method == 'POST':
|
||||
# Find which ticket has been chosen to be the main one
|
||||
try:
|
||||
chosen_ticket = tickets.get(
|
||||
id=request.POST.get('chosen_ticket'))
|
||||
except Ticket.DoesNotExist:
|
||||
ticket_select_form.add_error(
|
||||
field='tickets',
|
||||
error=_(
|
||||
'Please choose a ticket in which the others will be merged into.')
|
||||
)
|
||||
else:
|
||||
# Save ticket fields values
|
||||
for attribute, __ in TICKET_ATTRIBUTES:
|
||||
for attribute, __ in ticket_attributes:
|
||||
id_for_attribute = request.POST.get(attribute)
|
||||
if id_for_attribute != chosen_ticket.id:
|
||||
try:
|
||||
@ -1126,46 +1149,9 @@ def redirect_from_chosen_ticket(
|
||||
ticketcc=ticketcc)
|
||||
return redirect(chosen_ticket)
|
||||
|
||||
|
||||
@staff_member_required
|
||||
def merge_tickets(request):
|
||||
"""
|
||||
An intermediate view to merge up to 3 tickets in one main ticket.
|
||||
The user has to first select which ticket will receive the other tickets information and can also choose which
|
||||
data to keep per attributes as well as custom fields.
|
||||
Follow-ups and ticketCC will be moved to the main ticket and other tickets won't be able to receive new answers.
|
||||
"""
|
||||
ticket_select_form = MultipleTicketSelectForm(request.GET or None)
|
||||
tickets = custom_fields = None
|
||||
if ticket_select_form.is_valid():
|
||||
tickets = ticket_select_form.cleaned_data.get('tickets')
|
||||
|
||||
custom_fields = CustomField.objects.all()
|
||||
|
||||
merge_ticket_values(request, tickets, custom_fields)
|
||||
|
||||
if request.method == 'POST':
|
||||
# Find which ticket has been chosen to be the main one
|
||||
try:
|
||||
chosen_ticket = tickets.get(
|
||||
id=request.POST.get('chosen_ticket'))
|
||||
except Ticket.DoesNotExist:
|
||||
ticket_select_form.add_error(
|
||||
field='tickets',
|
||||
error=_(
|
||||
'Please choose a ticket in which the others will be merged into.')
|
||||
)
|
||||
else:
|
||||
return redirect_from_chosen_ticket(
|
||||
request,
|
||||
chosen_ticket,
|
||||
tickets,
|
||||
custom_fields
|
||||
)
|
||||
|
||||
return render(request, 'helpdesk/ticket_merge.html', {
|
||||
'tickets': tickets,
|
||||
'TICKET_ATTRIBUTES': TICKET_ATTRIBUTES,
|
||||
'ticket_attributes': ticket_attributes,
|
||||
'custom_fields': custom_fields,
|
||||
'ticket_select_form': ticket_select_form
|
||||
})
|
||||
|
Loading…
Reference in New Issue
Block a user