forked from extern/django-helpdesk
Allow users to edit tickets if HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE enabled
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@ -54,7 +54,8 @@ class HelpdeskUser:
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return Ticket.objects.filter(queue__in=self.get_queues())
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return Ticket.objects.filter(queue__in=self.get_queues())
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def has_full_access(self):
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def has_full_access(self):
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return self.user.is_superuser or self.user.is_staff
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return self.user.is_superuser or self.user.is_staff \
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or helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE
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def can_access_queue(self, queue):
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def can_access_queue(self, queue):
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"""Check if a certain user can access a certain queue.
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"""Check if a certain user can access a certain queue.
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