feat(ticket): disable timeline

demo/demodesk/config/settings.py

@@ -114,6 +114,8 @@ HELPDESK_SUBMIT_A_TICKET_PUBLIC = True
 # Should the Knowledgebase be enabled?
 HELPDESK_KB_ENABLED = True
 
+HELPDESK_TICKETS_TIMELINE_ENABLED = True
+
 # Allow users to change their passwords
 HELPDESK_SHOW_CHANGE_PASSWORD = True
 

helpdesk/settings.py

@@ -49,6 +49,9 @@ HELPDESK_ANON_ACCESS_RAISES_404 = getattr(settings,
 # show knowledgebase links?
 HELPDESK_KB_ENABLED = getattr(settings, 'HELPDESK_KB_ENABLED', True)
 
+# Disable Timeline on ticket list
+HELPDESK_TICKETS_TIMELINE_ENABLED = getattr(settings, 'HELPDESK_TICKETS_TIMELINE_ENABLED', True)
+
 # show extended navigation by default, to all users, irrespective of staff status?
 HELPDESK_NAVIGATION_ENABLED = getattr(settings, 'HELPDESK_NAVIGATION_ENABLED', False)
 

helpdesk/templates/helpdesk/ticket_list.html

@@ -33,6 +33,7 @@
 
 {% block helpdesk_body %}
     <div class="card">
+        {% if helpdesk_settings.HELPDESK_TICKETS_TIMELINE_ENABLED %}
         <div class="card-header">
             <ul class="nav nav-tabs">
                 <li class="nav-item" style="width: 200px;">
@@ -54,6 +55,7 @@
                 </li>
             </ul>
         </div>
+        {% endif %}
         <div class="card-body">
             {{ search_message|safe }}
             <div class="tab-content" id="myTabContent">

helpdesk/views/staff.py

@@ -1167,6 +1167,7 @@ def ticket_list(request):
         from_saved_query=saved_query is not None,
         saved_query=saved_query,
         search_message=search_message,
+        helpdesk_settings=helpdesk_settings,
     ))