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Fix #160 - send e-mails to ticket CC list even if there is no ticket submitter

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This commit is contained in:
Ross Poulton 2013-01-21 17:25:14 +11:00
parent 22b68430df
commit 6c440f3ed0
1 changed files with 12 additions and 10 deletions
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22
helpdesk/views/staff.py
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@ -483,7 +483,8 @@ def update_ticket(request, ticket_id, public=False):
comment=f.comment,
)
if ticket.submitter_email and public and (f.comment or (f.new_status in (Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS))):
if public and (f.comment or (f.new_status in (Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS))):
if f.new_status == Ticket.RESOLVED_STATUS:
template = 'resolved_submitter'
@ -492,15 +493,16 @@ def update_ticket(request, ticket_id, public=False):
else:
template = 'updated_submitter'
send_templated_mail(
template,
context,
recipients=ticket.submitter_email,
sender=ticket.queue.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(ticket.submitter_email)
if ticket.submitter_email:
send_templated_mail(
template,
context,
recipients=ticket.submitter_email,
sender=ticket.queue.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(ticket.submitter_email)
for cc in ticket.ticketcc_set.all():
if cc.email_address not in messages_sent_to: