diff --git a/README b/README index b374d338..2ab0c9ca 100644 --- a/README +++ b/README @@ -1,4 +1,4 @@ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small business. (c) Copyright 2009 Jutda. All Rights Reserved. See LICENSE for details. @@ -19,16 +19,16 @@ Jutda Helpdesk - A Django powered ticket tracker for small enterprise. 1. Licensing ######################### -See the file 'LICENSE' for licensing terms. Note that Jutda Helpdesk is +See the file 'LICENSE' for licensing terms. Note that django-helpdesk is distributed with 3rd party products which have their own licenses. See LICENSE.3RDPARTY for license terms for included packages. ######################### 2. Dependencies (pre-flight checklist) ######################### -1. Python 2.3+ +1. Python 2.4+ -2. Django (1.0 alpha 1 or newer, or an SVN checkout after 7941). +2. Django (1.2 or newer) 3. An existing WORKING Django project with database etc. If you cannot log into the Admin, you won't get this product working. @@ -47,11 +47,11 @@ to alert you to this shortcoming. There is no way around it, sorry. 3. Upgrading from previous versions ######################### -If you are upgrading from a previous version of Jutda Helpdesk, you should +If you are upgrading from a previous version of django-helpdesk, you should read the UPGRADING file to learn what changes you will need to make to get -the current version of Jutda Helpdesk working. +the current version of django-helpdesk working. -1. Find out your current version of Jutda Helpdesk. In the 'helpdesk' folder, +1. Find out your current version of django-helpdesk. In the 'helpdesk' folder, use the 'svn' command to find the current revision: svn info . @@ -73,7 +73,7 @@ the current version of Jutda Helpdesk working. ######################### 1. Place 'helpdesk' in your Python path. I use /var/django, others may use - /usr/lib/python2.3/site-packages/ or a similar path. + /usr/lib/python2.4/site-packages/ or a similar path. 2. In your projects' settings.py file, add these lines to the INSTALLED_APPS setting: @@ -193,7 +193,7 @@ You're now up and running! 7. Spam filtering ######################### -Jutda Helpdesk includes a copy of `akismet.py' by Michael Foord, which lets +django-helpdesk includes a copy of `akismet.py' by Michael Foord, which lets incoming ticket submissions be automatically checked against either the Akismet or TypePad Anti-Spam services. @@ -221,7 +221,7 @@ TYPEPAD_ANTISPAM_API_KEY = 'abc123' 7. API Usage ######################### -Jutda Helpdesk includes an API accessible via HTTP POST requests, allowing +django-helpdesk includes an API accessible via HTTP POST requests, allowing you to create and alter tickets from 3rd party software and systems. For usage instructions and command syntax, see the file diff --git a/UPGRADE b/UPGRADE index 874dccdf..6d601f75 100644 --- a/UPGRADE +++ b/UPGRADE @@ -1,4 +1,4 @@ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2009 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/forms.py b/helpdesk/forms.py index 33156796..f91eab55 100644 --- a/helpdesk/forms.py +++ b/helpdesk/forms.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/lib.py b/helpdesk/lib.py index 81c55efb..893802a2 100644 --- a/helpdesk/lib.py +++ b/helpdesk/lib.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. @@ -323,7 +323,7 @@ def text_is_spam(text, request): ak = Akismet( blog_url='http://%s/' % Site.objects.get(pk=settings.SITE_ID).domain, - agent='Jutda Helpdesk', + agent='django-helpdesk', ) if hasattr(settings, 'TYPEPAD_ANTISPAM_API_KEY'): diff --git a/helpdesk/models.py b/helpdesk/models.py index d08a8b4c..638eef10 100644 --- a/helpdesk/models.py +++ b/helpdesk/models.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/settings.py b/helpdesk/settings.py index dbbbd3e9..53c25b3f 100644 --- a/helpdesk/settings.py +++ b/helpdesk/settings.py @@ -1,6 +1,6 @@ """ -Default settings for jutda-helpdesk. +Default settings for django-helpdesk. """ diff --git a/helpdesk/templatetags/in_list.py b/helpdesk/templatetags/in_list.py index f84149ec..47f0916f 100644 --- a/helpdesk/templatetags/in_list.py +++ b/helpdesk/templatetags/in_list.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/templatetags/ticket_to_link.py b/helpdesk/templatetags/ticket_to_link.py index c5f84eea..2e72729a 100644 --- a/helpdesk/templatetags/ticket_to_link.py +++ b/helpdesk/templatetags/ticket_to_link.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/urls.py b/helpdesk/urls.py index 3a893d0c..1e792233 100644 --- a/helpdesk/urls.py +++ b/helpdesk/urls.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/views/api.py b/helpdesk/views/api.py index 92eeacff..236f4842 100644 --- a/helpdesk/views/api.py +++ b/helpdesk/views/api.py @@ -1,5 +1,5 @@ """ .. -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. @@ -7,7 +7,7 @@ api.py - Wrapper around API calls, and core functions to provide complete API to third party applications. The API documentation can be accessed by visiting http://helpdesk/api/help/ -(obviously, substitute helpdesk for your Jutda Helpdesk URI), or by reading +(obviously, substitute helpdesk for your django-helpdesk URI), or by reading through templates/helpdesk/help_api.html. """ diff --git a/helpdesk/views/feeds.py b/helpdesk/views/feeds.py index 1cf989ff..93403cff 100644 --- a/helpdesk/views/feeds.py +++ b/helpdesk/views/feeds.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/views/kb.py b/helpdesk/views/kb.py index 5cbd880f..ba5831c7 100644 --- a/helpdesk/views/kb.py +++ b/helpdesk/views/kb.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/views/public.py b/helpdesk/views/public.py index 0bc1d34d..dc391fa9 100644 --- a/helpdesk/views/public.py +++ b/helpdesk/views/public.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details. diff --git a/helpdesk/views/staff.py b/helpdesk/views/staff.py index df781470..39fe8010 100644 --- a/helpdesk/views/staff.py +++ b/helpdesk/views/staff.py @@ -1,5 +1,5 @@ """ -Jutda Helpdesk - A Django powered ticket tracker for small enterprise. +django-helpdesk - A Django powered ticket tracker for small enterprise. (c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.