diff --git a/helpdesk/templates/helpdesk/followup_edit.html b/helpdesk/templates/helpdesk/followup_edit.html index 9ef48ff9..0afff6e8 100644 --- a/helpdesk/templates/helpdesk/followup_edit.html +++ b/helpdesk/templates/helpdesk/followup_edit.html @@ -9,29 +9,47 @@ {% endblock helpdesk_head %} +{% block helpdesk_breadcrumb %} +
+
{% if followup.comment %}{{ followup.comment|force_escape|urlizetrunc:50|num_to_link|linebreaksbr }}{% endif %}
++ {% if followup.comment %} +
{{ followup.comment|force_escape|urlizetrunc:50|num_to_link|linebreaksbr }}
+ {% endif %} {% for change in followup.ticketchange_set.all %} {% if forloop.first %}{{ ticket.queue.slug }}-{{ ticket.id }}. {{ ticket.title }} [{{ ticket.get_status }}] | |
{% blocktrans with ticket.queue as queue %}Queue: {{ queue }}{% endblocktrans %} | |
---|---|
{{ customfield.field.label }} | -{% ifequal customfield.field.data_type "url" %}{{ customfield.value }}{% else %}{{ customfield.value }}{% endifequal %} | -
{% trans "Description" %} | -|
{{ ticket.description|force_escape|urlizetrunc:50|num_to_link|linebreaksbr }} | -
{{ ticket.queue.slug }}-{{ ticket.id }}. {{ ticket.title }} [{{ ticket.get_status }}] | |
{% blocktrans with ticket.queue as queue %}Queue: {{ queue }}{% endblocktrans %} | |
---|---|
{{ customfield.field.label }} | +{% ifequal customfield.field.data_type "url" %}{{ customfield.value }}{% else %}{{ customfield.value }}{% endifequal %} | +
{% trans "Description" %} | +|
{{ ticket.description|force_escape|urlizetrunc:50|num_to_link|linebreaksbr }} | +|
{% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} {% endifequal %} | -|
{{ ticket.resolution|force_escape|urlizetrunc:50|linebreaksbr }} | -|
{% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} {% endifequal %} | +|
{{ ticket.resolution|force_escape|urlizetrunc:50|linebreaksbr }} | +|
{% trans "Due Date" %} | +{{ ticket.due_date|date:"r" }} ({{ ticket.due_date|naturaltime }}) | +
{% trans "Submitted On" %} | +{{ ticket.created|date:"r" }} ({{ ticket.created|naturaltime }}) | +
{% trans "Assigned To" %} | +{{ ticket.get_assigned_to }}{% ifequal ticket.get_assigned_to _('Unassigned') %} {% endifequal %} | +
{% trans "Submitter E-Mail" %} | +{{ ticket.submitter_email }} + {% if user.is_superuser %} {% if submitter_userprofile_url %}{% endif %} + {% endif %} | +
{% trans "Priority" %} | +{{ ticket.get_priority_display }} | +
{% trans "Copies To" %} | +{{ ticketcc_string }} {% if SHOW_SUBSCRIBE %}, {% endif %} | +
{% trans "Due Date" %} | -{{ ticket.due_date|date:"r" }} ({{ ticket.due_date|naturaltime }}) | -
{% trans "Submitted On" %} | -{{ ticket.created|date:"r" }} ({{ ticket.created|naturaltime }}) | -
{% trans "Assigned To" %} | -{{ ticket.get_assigned_to }}{% ifequal ticket.get_assigned_to _('Unassigned') %} {% endifequal %} | -
{% trans "Submitter E-Mail" %} | -{{ ticket.submitter_email }} - {% if user.is_superuser %} {% if submitter_userprofile_url %}{% endif %} - {% endif %} | -
{% trans "Priority" %} | -{{ ticket.get_priority_display }} | -
{% trans "Copies To" %} | -{{ ticketcc_string }} {% if SHOW_SUBSCRIBE %}, {% endif %} | -
{% trans "Dependencies" %} | -{% for dep in ticket.ticketdependency.all %}
- {% if forloop.first %} {% trans "This ticket cannot be resolved until the following ticket(s) are resolved" %}
{% trans "This ticket has no dependencies." %} - {% endfor %} - - |
-
{% trans "This ticket cannot be resolved until the following ticket(s) are resolved" %}
{% trans "This ticket has no dependencies." %}
+ {% endfor %} + +{% trans "Ctrl-Click to select multiple options" %}
- +{% trans "Ctrl-click to select multiple options" %}
- +{% trans "Ctrl-click to select multiple options" %}
- +{% trans "Use YYYY-MM-DD date format, eg 2018-01-30" %}
- +{% trans "Keywords are case-insensitive, and will be looked for in the title, body and submitter fields." %}
- +