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* Removed e-mail templates to the database

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* Added statistics views, making use of Google Charts
* Added initial data fixture, to automatically create e-mail templates
  at install-time
This commit is contained in:
Ross Poulton
2008-04-01 23:26:12 +00:00
parent 47afa9b45b
commit 7dfb38eab9
49 changed files with 443 additions and 499 deletions
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18
forms.py
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@ -77,19 +77,19 @@ class TicketForm(forms.Form):
'queue': q,
}
from helpdesk.lib import send_multipart_mail
from helpdesk.lib import send_templated_mail
if t.submitter_email:
send_multipart_mail('helpdesk/emails/submitter_newticket', context, '%s %s' % (t.ticket, t.title), t.submitter_email, q.from_address)
send_templated_mail('newticket_submitter', context, recipients=t.submitter_email, sender=q.from_address, fail_silently=True)
if t.assigned_to and t.assigned_to != user:
send_multipart_mail('helpdesk/emails/owner_assigned', context, '%s %s (Opened)' % (t.ticket, t.title), t.assigned_to.email, q.from_address)
send_templated_mail('assigned_owner', context, recipients=t.assigned_to.email, sender=q.from_address, fail_silently=True)
if q.new_ticket_cc:
send_multipart_mail('helpdesk/emails/cc_newticket', context, '%s %s (Opened)' % (t.ticket, t.title), q.updated_ticket_cc, q.from_address)
send_templated_mail('newticket_cc', context, recipients=q.new_ticket_cc, sender=q.from_address, fail_silently=True)
if q.updated_ticket_cc and q.updated_ticket_cc != q.new_ticket_cc:
send_multipart_mail('helpdesk/emails/cc_newticket', context, '%s %s (Opened)' % (t.ticket, t.title), q.updated_ticket_cc, q.from_address)
send_templated_mail('newticket_cc', context, recipients=q.updated_ticket_cc, sender=q.from_address, fail_silently=True)
return t
@ -146,13 +146,13 @@ class PublicTicketForm(forms.Form):
'queue': q,
}
from helpdesk.lib import send_multipart_mail
send_multipart_mail('helpdesk/emails/submitter_newticket', context, '%s %s' % (t.ticket, t.title), t.submitter_email, q.from_address)
from helpdesk.lib import send_templated_mail
send_templated_mail('newticket_submitter', context, recipients=t.submitter_email, sender=q.from_address, fail_silently=True)
if q.new_ticket_cc:
send_multipart_mail('helpdesk/emails/cc_newticket', context, '%s %s (Opened)' % (t.ticket, t.title), q.updated_ticket_cc, q.from_address)
send_templated_mail('newticket_cc', context, recipients=q.new_ticket_cc, sender=q.from_address, fail_silently=True)
if q.updated_ticket_cc and q.updated_ticket_cc != q.new_ticket_cc:
send_multipart_mail('helpdesk/emails/cc_newticket', context, '%s %s (Opened)' % (t.ticket, t.title), q.updated_ticket_cc, q.from_address)
send_templated_mail('newticket_cc', context, recipients=q.updated_ticket_cc, sender=q.from_address, fail_silently=True)
return t