forked from extern/django-helpdesk
Remove Django 1.7 from requirements and testing, set version to 0.2.0
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12
.travis.yml
12
.travis.yml
@ -6,15 +6,9 @@ python:
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- "3.5"
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env:
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- DJANGO=1.7.11
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- DJANGO=1.8.7
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- DJANGO=1.9
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- DJANGO=1.10
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matrix:
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exclude:
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- python: "3.5" # django 1.7 does not support python 3.5
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env: DJANGO=1.7.11
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- DJANGO=1.8.15
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- DJANGO=1.9.10
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- DJANGO=1.10.2
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install:
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- pip install argparse
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28
README.rst
28
README.rst
@ -9,7 +9,7 @@ django-helpdesk - A Django powered ticket tracker for small businesses.
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Copyright 2009- Ross Poulton and contributors. All Rights Reserved. See LICENSE for details.
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django-helpdesk was formerly known as Jutda Helpdesk, named after the
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django-helpdesk was formerly known as Jutda Helpdesk, named after the
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company which originally created it. As of January 2011 the name has been
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changed to reflect what it really is: a Django-powered ticket tracker with
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contributors reaching far beyond Jutda.
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@ -21,15 +21,15 @@ You can see a demo installation at http://django-helpdesk-demo.herokuapp.com/
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Licensing
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---------
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See the file 'LICENSE' for licensing terms. Note that django-helpdesk is
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distributed with 3rd party products which have their own licenses. See
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See the file 'LICENSE' for licensing terms. Note that django-helpdesk is
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distributed with 3rd party products which have their own licenses. See
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LICENSE.3RDPARTY for license terms for included packages.
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Dependencies (pre-flight checklist)
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-----------------------------------
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1. Python 2.7 or 3.4+ (3.4+ support is new, please let us know how it goes)
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2. Django (1.7, 1.8, 1.9 and 1.10, preferably 1.9 - Django 1.7 is not supported if you are using Python 3.5)
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2. Django (1.8+, preferably 1.10)
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3. An existing WORKING Django project with database etc. If you
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cannot log into the Admin, you won't get this product working.
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4. `pip install django-bootstrap-form` and add `bootstrapform` to `settings.INSTALLED_APPS`
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@ -48,12 +48,12 @@ When you try to do a keyword search using sqlite, a message will be displayed
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to alert you to this shortcoming. There is no way around it, sorry.
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**NOTE REGARDING MySQL:**
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If you use MySQL, with most default configurations you will receive an error
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when creating the database tables as we populate a number of default templates
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in languages other than English.
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If you use MySQL, with most default configurations you will receive an error
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when creating the database tables as we populate a number of default templates
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in languages other than English.
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You must create the database the holds the django-helpdesk tables using the
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UTF-8 collation; see the MySQL manual for more information:
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You must create the database the holds the django-helpdesk tables using the
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UTF-8 collation; see the MySQL manual for more information:
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http://dev.mysql.com/doc/refman/5.1/en/charset-database.html
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If you do NOT do this step, and you only want to use English-language templates,
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@ -64,20 +64,20 @@ Fresh Django Installations
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--------------------------
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If you're on a brand new Django installation, make sure you do a ``migrate``
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**before** adding ``helpdesk`` to your ``INSTALLED_APPS``. This will avoid
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**before** adding ``helpdesk`` to your ``INSTALLED_APPS``. This will avoid
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errors with trying to create User settings.
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Upgrading from previous versions
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--------------------------------
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If you are upgrading from a previous version of django-helpdesk that used
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migrations, get an up to date version of the code base (eg by using
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migrations, get an up to date version of the code base (eg by using
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`git pull` or `pip install --upgrade django-helpdesk`) then migrate the database::
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python manage.py migrate helpdesk --db-dry-run # DB untouched
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python manage.py migrate helpdesk
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python manage.py migrate helpdesk
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Lastly, restart your web server software (eg Apache) or FastCGI instance, to
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Lastly, restart your web server software (eg Apache) or FastCGI instance, to
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ensure the latest changes are in use.
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If you are using django-helpdesk pre-migrations (ie pre-2011) then you're
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@ -101,4 +101,4 @@ https://www.transifex.com/django-helpdesk/django-helpdesk/
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Feel free to request access to contribute your translations.
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Pull requests for all other changes are welcome. We're currently trying to add test cases wherever possible, so please continue to include tests with pull requests.
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Pull requests for all other changes are welcome. We're currently trying to add test cases wherever possible, so please continue to include tests with pull requests.
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@ -1,4 +1,4 @@
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Django>1.6
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Django>=1.8
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django-bootstrap-form>=3.1,<4
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email-reply-parser
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django-markdown-deux
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