forked from extern/django-helpdesk
mark new translatable strings and reduce redundancy
This commit is contained in:
Stefano Brentegani
parent
5e1616d83a
commit
94fa283f2d
@ -187,6 +187,8 @@ class Queue(models.Model):
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class Meta:
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ordering = ('title',)
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verbose_name = _('Queue')
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verbose_name_plural = _('Queues')
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def _from_address(self):
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"""
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@ -244,7 +246,7 @@ class Ticket(models.Model):
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(REOPENED_STATUS, _('Reopened')),
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(RESOLVED_STATUS, _('Resolved')),
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(CLOSED_STATUS, _('Closed')),
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(DUPLICATE_STATUS, _('Duplicate')),
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(DUPLICATE_STATUS, _('Duplicate')),
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)
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PRIORITY_CHOICES = (
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@ -443,6 +445,8 @@ class Ticket(models.Model):
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class Meta:
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get_latest_by = "created"
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ordering = ('id',)
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verbose_name = _('Ticket')
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verbose_name_plural = _('Tickets')
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def __unicode__(self):
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return u'%s %s' % (self.id, self.title)
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@ -491,7 +495,7 @@ class FollowUp(models.Model):
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)
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date = models.DateTimeField(
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_('Date'),
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_('Date'),
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default = timezone.now()
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)
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@ -535,6 +539,8 @@ class FollowUp(models.Model):
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class Meta:
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ordering = ['date']
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verbose_name = _('Follow-up')
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verbose_name_plural = _('Follow-ups')
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def __unicode__(self):
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return u'%s' % self.title
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@ -590,6 +596,10 @@ class TicketChange(models.Model):
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}
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return str
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class Meta:
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verbose_name = _('Ticket change')
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verbose_name_plural = _('Ticket changes')
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def attachment_path(instance, filename):
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"""
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@ -652,6 +662,8 @@ class Attachment(models.Model):
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class Meta:
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ordering = ['filename',]
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verbose_name = _('Attachment')
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verbose_name_plural = _('Attachments')
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class PreSetReply(models.Model):
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@ -690,6 +702,8 @@ class PreSetReply(models.Model):
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class Meta:
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ordering = ['name',]
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verbose_name = _('Pre-set reply')
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verbose_name_plural = _('Pre-set replies')
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def __unicode__(self):
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return u'%s' % self.name
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@ -728,6 +742,10 @@ class EscalationExclusion(models.Model):
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def __unicode__(self):
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return u'%s' % self.name
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class Meta:
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verbose_name = _('Escalation exclusion')
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verbose_name_plural = _('Escalation exclusions')
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class EmailTemplate(models.Model):
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"""
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@ -771,7 +789,7 @@ class EmailTemplate(models.Model):
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help_text=_('The same context is available here as in plain_text, '
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'above.'),
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)
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locale = models.CharField(
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_('Locale'),
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max_length=10,
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@ -785,6 +803,8 @@ class EmailTemplate(models.Model):
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class Meta:
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ordering = ['template_name', 'locale']
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verbose_name = _('e-mail template')
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verbose_name_plural = _('e-mail templates')
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class KBCategory(models.Model):
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@ -811,6 +831,8 @@ class KBCategory(models.Model):
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class Meta:
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ordering = ['title',]
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verbose_name = _('Knowledge base category')
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verbose_name_plural = _('Knowledge base categories')
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def get_absolute_url(self):
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return ('helpdesk_kb_category', (), {'slug': self.slug})
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@ -876,6 +898,8 @@ class KBItem(models.Model):
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class Meta:
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ordering = ['title',]
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verbose_name = _('Knowledge base item')
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verbose_name_plural = _('Knowledge base items')
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def get_absolute_url(self):
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return ('helpdesk_kb_item', (self.id,))
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@ -885,7 +909,7 @@ class KBItem(models.Model):
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class SavedSearch(models.Model):
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"""
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Allow a user to save a ticket search, eg their filtering and sorting
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options, and optionally share it with other users. This lets people
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options, and optionally share it with other users. This lets people
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easily create a set of commonly-used filters, such as:
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* My tickets waiting on me
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* My tickets waiting on submitter
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@ -922,10 +946,15 @@ class SavedSearch(models.Model):
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else:
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return u'%s' % self.title
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class Meta:
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verbose_name = _('Saved search')
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verbose_name_plural = _('Saved searches')
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class UserSettings(models.Model):
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"""
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A bunch of user-specific settings that we want to be able to define, such
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as notification preferences and other things that should probably be
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as notification preferences and other things that should probably be
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configurable.
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We should always refer to user.usersettings.settings['setting_name'].
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@ -961,13 +990,13 @@ class UserSettings(models.Model):
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return u'Preferences for %s' % self.user
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class Meta:
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verbose_name = 'User Settings'
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verbose_name_plural = 'User Settings'
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verbose_name = _('User Setting')
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verbose_name_plural = _('User Settings')
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def create_usersettings(sender, created_models=[], instance=None, created=False, **kwargs):
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"""
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Helper function to create UserSettings instances as
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Helper function to create UserSettings instances as
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required, eg when we first create the UserSettings database
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table via 'syncdb' or when we save a new user.
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@ -982,7 +1011,7 @@ def create_usersettings(sender, created_models=[], instance=None, created=False,
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elif UserSettings in created_models:
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# We just created the UserSettings model, lets create a UserSettings
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# entry for each existing user. This will only happen once (at install
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# time, or at upgrade) when the UserSettings model doesn't already
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# time, or at upgrade) when the UserSettings model doesn't already
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# exist.
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for u in User.objects.all():
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try:
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@ -996,8 +1025,8 @@ models.signals.post_save.connect(create_usersettings, sender=User)
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class IgnoreEmail(models.Model):
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"""
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This model lets us easily ignore e-mails from certain senders when
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processing IMAP and POP3 mailboxes, eg mails from postmaster or from
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This model lets us easily ignore e-mails from certain senders when
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processing IMAP and POP3 mailboxes, eg mails from postmaster or from
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known trouble-makers.
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"""
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queues = models.ManyToManyField(
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@ -1068,13 +1097,18 @@ class IgnoreEmail(models.Model):
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else:
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return False
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class Meta:
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verbose_name = _('Ignored e-mail address')
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verbose_name_plural = _('Ignored e-mail addresses')
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class TicketCC(models.Model):
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"""
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Often, there are people who wish to follow a ticket who aren't the
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Often, there are people who wish to follow a ticket who aren't the
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person who originally submitted it. This model provides a way for those
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people to follow a ticket.
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In this circumstance, a 'person' could be either an e-mail address or
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In this circumstance, a 'person' could be either an e-mail address or
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an existing system user.
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"""
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@ -1191,12 +1225,12 @@ class CustomField(models.Model):
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blank=True,
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null=True,
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)
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empty_selection_list = models.BooleanField(
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_('Add empty first choice to List?'),
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default=False,
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help_text=_('Only for List: adds an empty first entry to the choices list, which enforces that the user makes an active choice.'),
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)
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)
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list_values = models.TextField(
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_('List Values'),
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@ -1204,7 +1238,7 @@ class CustomField(models.Model):
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blank=True,
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null=True,
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)
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ordering = models.IntegerField(
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_('Ordering'),
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help_text=_('Lower numbers are displayed first; higher numbers are listed later'),
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@ -1235,6 +1269,10 @@ class CustomField(models.Model):
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def __unicode__(self):
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return '%s' % (self.name)
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class Meta:
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verbose_name = _('Custom field')
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verbose_name_plural = _('Custom fields')
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class TicketCustomFieldValue(models.Model):
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ticket = models.ForeignKey(
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@ -1255,11 +1293,15 @@ class TicketCustomFieldValue(models.Model):
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class Meta:
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unique_together = ('ticket', 'field'),
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class Meta:
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verbose_name = _('Ticket custom field value')
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verbose_name_plural = _('Ticket custom field values')
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class TicketDependency(models.Model):
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"""
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The ticket identified by `ticket` cannot be resolved until the ticket in `depends_on` has been resolved.
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To help enforce this, a helper function `can_be_resolved` on each Ticket instance checks that
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To help enforce this, a helper function `can_be_resolved` on each Ticket instance checks that
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these have all been resolved.
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"""
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ticket = models.ForeignKey(
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@ -1279,3 +1321,5 @@ class TicketDependency(models.Model):
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class Meta:
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unique_together = ('ticket', 'depends_on')
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verbose_name = _('Ticket dependency')
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verbose_name_plural = _('Ticket dependencies')
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@ -62,10 +62,10 @@
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<ul id="dropdown" class="nav navbar-nav">
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{% if helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE %}
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<li><a href='{% url 'helpdesk_dashboard' %}'>{% trans "Dashboard" %}</a></li>
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<li><a href='{% url 'helpdesk_submit' %}'>{% trans "Submit A Ticket" %}</a></li>
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<li><a href='{% url 'helpdesk_submit' %}'>{% trans "Submit a Ticket" %}</a></li>
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{% else %}
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{% if helpdesk_settings.HELPDESK_SUBMIT_A_TICKET_PUBLIC %}
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<li><a href='{% url 'helpdesk_home' %}'>{% trans "Submit A Ticket" %}</a></li>
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<li><a href='{% url 'helpdesk_home' %}'>{% trans "Submit a Ticket" %}</a></li>
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{% endif %}
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{% endif %}
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{% if helpdesk_settings.HELPDESK_KB_ENABLED %}<li><a href='{% url 'helpdesk_kb_index' %}'>{% trans "Knowledgebase" %}</a></li>{% endif %}
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@ -123,7 +123,7 @@ function googleTranslateElementInit() {
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<fieldset>
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<dl>
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{% if preset_replies %}
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<dt><label for='id_preset'>{% trans "Use a Pre-set Reply" %}</label> <span class='form_optional'>(Optional)</span></dt>
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<dt><label for='id_preset'>{% trans "Use a Pre-set Reply" %}</label> <span class='form_optional'>{% trans "(Optional)" %}</span></dt>
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<dd><select name='preset' id='id_preset'><option value=''>------</option>{% for preset in preset_replies %}<option value='{{ preset.id }}'>{{ preset.name }}</option>{% endfor %}</select></dd>
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<dd class='form_help_text'>{% trans "Selecting a pre-set reply will over-write your comment below. You can then modify the pre-set reply to your liking before saving this update." %}</dd>
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{% endif %}
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@ -163,7 +163,7 @@ function googleTranslateElementInit() {
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{% if helpdesk_settings.HELPDESK_UPDATE_PUBLIC_DEFAULT %}
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<input type='hidden' name='public' value='1'>
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{% else %}
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<dt><label for='id_public'>{% trans "Is this update public?" %}</label> <span class='form_optional'>(Optional)</span></dt>
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<dt><label for='id_public'>{% trans "Is this update public?" %}</label> <span class='form_optional'>{% trans "(Optional)" %}</span></dt>
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<dd><input type='checkbox' name='public' value='1' checked='checked' /></dd>
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<dd class='form_help_text'>{% trans "If this is public, the submitter will be e-mailed your comment or resolution." %}</dd>
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{% endif %}
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