forked from extern/django-helpdesk
Fix format errors
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parent
66565eff01
commit
aad73a5d90
@ -499,41 +499,44 @@ def create_object_from_email_message(message, ticket_id, payload, files, logger)
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logger.info(
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"Message seems to be auto-reply, not sending any emails back to the sender")
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else:
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# send mail to appropriate people now depending on what objects
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# were created and who was CC'd
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# Add auto-reply headers because it's an auto-reply and we must
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extra_headers = {
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'In-Reply-To': message_id,
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"Auto-Submitted": "auto-replied",
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"X-Auto-Response-Suppress": "All",
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"Precedence": "auto_reply",
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}
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if new:
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ticket.send(
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{'submitter': ('newticket_submitter', context),
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'new_ticket_cc': ('newticket_cc', context),
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'ticket_cc': ('newticket_cc', context)},
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fail_silently=True,
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extra_headers=extra_headers,
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)
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else:
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context.update(comment=f.comment)
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ticket.send(
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{'submitter': ('newticket_submitter', context),
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'assigned_to': ('updated_owner', context)},
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fail_silently=True,
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extra_headers=extra_headers,
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)
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if queue.enable_notifications_on_email_events:
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ticket.send(
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{'ticket_cc': ('updated_cc', context)},
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fail_silently=True,
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extra_headers=extra_headers,
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)
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send_info_email(message_id, f, context, queue, new)
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return ticket
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def send_info_email(message_id: str, f: FollowUp, ticket: Ticket, context: dict, queue: dict, new: bool):
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# send mail to appropriate people now depending on what objects
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# were created and who was CC'd
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# Add auto-reply headers because it's an auto-reply and we must
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extra_headers = {
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'In-Reply-To': message_id,
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"Auto-Submitted": "auto-replied",
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"X-Auto-Response-Suppress": "All",
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"Precedence": "auto_reply",
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}
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if new:
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ticket.send(
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{'submitter': ('newticket_submitter', context),
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'new_ticket_cc': ('newticket_cc', context),
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'ticket_cc': ('newticket_cc', context)},
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fail_silently=True,
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extra_headers=extra_headers,
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)
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else:
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context.update(comment=f.comment)
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ticket.send(
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{'submitter': ('newticket_submitter', context),
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'assigned_to': ('updated_owner', context)},
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fail_silently=True,
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extra_headers=extra_headers,
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)
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if queue.enable_notifications_on_email_events:
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ticket.send(
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{'ticket_cc': ('updated_cc', context)},
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fail_silently=True,
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extra_headers=extra_headers,
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)
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def get_ticket_id_from_subject_slug(
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queue_slug: str,
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subject: str,
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@ -81,12 +81,12 @@ def text_is_spam(text, request):
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# This will return 'True' is the given text is deemed to be spam, or
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# False if it is not spam. If it cannot be checked for some reason, we
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# assume it isn't spam.
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from django.contrib.sites.models import Site
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from django.core.exceptions import ImproperlyConfigured
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try:
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from akismet import Akismet
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except ImportError:
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return False
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from django.contrib.sites.models import Site
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from django.core.exceptions import ImproperlyConfigured
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try:
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site = Site.objects.get_current()
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except ImproperlyConfigured:
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