forked from extern/django-helpdesk
Push the description, resolution, and followup text through urlizetrunc to turn urls into hyperlinks.
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@ -33,14 +33,14 @@
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<th colspan='2'>{% trans "Description" %}</th>
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</tr>
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<tr class='row_{% if tags_enabled %}odd{% else %}even{% endif %}'>
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<td colspan='2'>{{ ticket.description|linebreaksbr }}</td>
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<td colspan='2'>{{ ticket.description|force_escape|urlizetrunc:50|linebreaksbr }}</td>
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</tr>
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{% if ticket.resolution %}<tr class='row_{% if tags_enabled %}even{% else %}odd{% endif %}'>
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<th colspan='2'>{% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} <a href='{{ request.get_full_path }}&close'><img src='{{ MEDIA_URL }}/helpdesk/buttons/accept.png' alt='{% trans "Accept" %}' title='{% trans "Accept and Close" %}' width='60' height='15' /></a>{% endifequal %}</th>
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</tr>
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<tr class='row_{% if tags_enabled %}even{% else %}odd{% endif %}'>
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<td colspan='2'>{{ ticket.resolution }}</td>
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<td colspan='2'>{{ ticket.resolution|urlizetrunc:50|linebreaksbr }}</td>
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</tr>{% endif %}
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</table>
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@ -51,7 +51,7 @@
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{% for followup in ticket.followup_set.public_followups %}
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<div class='followup'>
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<div class='title'>{{ followup.title }} <span class='byline'>{% if followup.user %}by {{ followup.user }}{% endif %} <span title='{{ followup.date|date:"r" }}'>{{ followup.date|timesince }} ago</span></span></div>
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{{ followup.comment|force_escape|num_to_link|linebreaksbr }}
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{{ followup.comment|force_escape|urlizetrunc:50|num_to_link|linebreaksbr }}
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{% if followup.ticketchange_set.all %}<div class='changes'><ul>
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{% for change in followup.ticketchange_set.all %}
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<li>{% blocktrans with change.field as field and change.old_value as old_value and change.new_value as new_value %}Changed {{ field }} from {{ old_value }} to {{ new_value }}.{% endblocktrans %}</li>
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@ -53,7 +53,7 @@
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{{ followup.title }} <span class='byline'>{% if followup.user %}by {{ followup.user }}{% endif %} <span title='{{ followup.date|date:"r" }}'>{{ followup.date|timesince }} ago</span>{% if not followup.public %} <span class='private'>({% trans "Private" %})</span>{% endif %}</span>
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<a href="{% url helpdesk_followup_edit ticket.id followup.id %}" class='followup-edit'><img width="60" height="15" title="Edit" alt="Edit" src="{{ MEDIA_URL }}helpdesk/buttons/edit.png"></a>
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</div>
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<span class='followup-desc'>{% if followup.comment %}{{ followup.comment|force_escape|num_to_link|linebreaksbr }}{% endif %}</span>
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<span class='followup-desc'>{% if followup.comment %}{{ followup.comment|force_escape|urlizetrunc:50|num_to_link|linebreaksbr }}{% endif %}</span>
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{% for change in followup.ticketchange_set.all %}
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{% if forloop.first %}<div class='changes'><ul>{% endif %}
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<li>{% blocktrans with change.field as field and change.old_value as old_value and change.new_value as new_value %}Changed {{ field }} from {{ old_value }} to {{ new_value }}.{% endblocktrans %}</li>
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@ -40,14 +40,14 @@
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<th colspan='2'>{% trans "Description" %}</th>
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</tr>
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<tr class='row_{% if tags_enabled %}even{% else %}odd{% endif %}'>
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<td colspan='2'>{{ ticket.description|force_escape|linebreaksbr }}</td>
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<td colspan='2'>{{ ticket.description|force_escape|urlizetrunc:50|linebreaksbr }}</td>
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</tr>
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{% if ticket.resolution %}<tr class='row_{% if tags_enabled %}odd{% else %}even{% endif %}'>
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<th colspan='2'>{% trans "Resolution" %}{% ifequal ticket.get_status_display "Resolved" %} <a href='?close'><img src='{{ MEDIA_URL }}helpdesk/buttons/accept.png' alt='{% trans "Accept" %}' title='{% trans "Accept and Close" %}' width='60' height='15' /></a>{% endifequal %}</th>
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</tr>
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<tr class='row_{% if tags_enabled %}even{% else %}odd{% endif %}'>
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<td colspan='2'>{{ ticket.resolution|force_escape }}</td>
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<td colspan='2'>{{ ticket.resolution|force_escape|urlizetrunc:50|linebreaksbr }}</td>
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</tr>{% endif %}
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</table>
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</table>
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