forked from extern/django-helpdesk
Resorted imports for pep8
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@ -21,11 +21,6 @@ import email
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from email.message import Message
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from email.utils import getaddresses
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from email_reply_parser import EmailReplyParser
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# Add OAUTH Libraries
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from oauthlib.oauth2 import BackendApplicationClient
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from requests_oauthlib import OAuth2Session
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from helpdesk import settings
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from helpdesk.exceptions import DeleteIgnoredTicketException, IgnoreTicketException
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from helpdesk.lib import process_attachments, safe_template_context
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@ -33,10 +28,12 @@ from helpdesk.models import FollowUp, IgnoreEmail, Queue, Ticket
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import imaplib
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import logging
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import mimetypes
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from oauthlib.oauth2 import BackendApplicationClient
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import os
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from os.path import isfile, join
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import poplib
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import re
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from requests_oauthlib import OAuth2Session
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import socket
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import ssl
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import sys
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@ -48,7 +45,6 @@ from typing import List, Tuple
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# import User model, which may be a custom model
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User = get_user_model()
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STRIPPED_SUBJECT_STRINGS = [
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"Re: ",
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"Fw: ",
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@ -284,7 +280,7 @@ def imap_oauth_sync(q, logger, server):
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data = server.search(None, 'NOT', 'DELETED')[1]
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if data:
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msgnums = data[0].split()
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logger.info(f"Found {len(msgnums)} message(s) on IMAP server" )
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logger.info(f"Found {len(msgnums)} message(s) on IMAP server")
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for num in msgnums:
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logger.info(f"Processing message {num}")
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data = server.fetch(num, '(RFC822)')[1]
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@ -472,7 +468,6 @@ def is_autoreply(message):
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def create_ticket_cc(ticket, cc_list):
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if not cc_list:
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return []
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@ -504,7 +499,6 @@ def create_ticket_cc(ticket, cc_list):
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def create_object_from_email_message(message, ticket_id, payload, files, logger):
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ticket, previous_followup, new = None, None, False
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now = timezone.now()
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@ -649,9 +643,9 @@ def send_info_email(message_id: str, f: FollowUp, ticket: Ticket, context: dict,
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def get_ticket_id_from_subject_slug(
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queue_slug: str,
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subject: str,
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logger: logging.Logger
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queue_slug: str,
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subject: str,
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logger: logging.Logger
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) -> typing.Optional[int]:
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"""Get a ticket id from the subject string
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@ -670,8 +664,8 @@ def get_ticket_id_from_subject_slug(
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def add_file_if_always_save_incoming_email_message(
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files_,
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message: str
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files_,
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message: str
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) -> None:
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"""When `settings.HELPDESK_ALWAYS_SAVE_INCOMING_EMAIL_MESSAGE` is `True`
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add a file to the files_ list"""
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